| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-07 | 2026-08-29 |
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| Certifications | The exact battery datasheet publishes CEC, RCM, IEC 62619, IEC 63056 and IEC 62040 certification. | The exact BAT-10.1P datasheet lists IEC 62619, IEC 63056, IEC 62040 and UN 38.3; the SMILE-G3-S5 AU system datasheet lists AS 4777.2 and IEC 62109. |
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| Warranty scope | Australia and New Zealand; GoodWe Technologies Co., Ltd provides the 10-year product and performance warranty. GoodWe Australia Pty Ltd is named as the Australian importer and service contact. The GW8.3-BAT-D-G20 term is 29.20 MWh or 10 years at 70% retained usable energy, whichever occurs first. | Australia; the 11 October 2024 warranty names SMILE-G3-S5 and BAT-10.1P with a ten-year term, 70% retained capacity and a 3.12 MWh/kWh throughput condition for eligible installations from 1 November 2024. |
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| Warranty remedy | Repair, replacement or equivalent hardware at GoodWe's option. | Repair or replacement at AlphaESS's option. |
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| Labour and reinstallation | Service rebates are conditional and do not establish full labour cover. Removal and reinstallation are not an unconditional entitlement. | Installer travel and on-site labour are excluded. Removal and reinstallation are not promised. |
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| Freight | Transport support is conditional and capped. | Replacement-parts freight is covered for an accepted claim. |
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| Transfer and registration | No subsequent-owner transfer right was found in the governing terms. Authorised supply, installation and monitoring conditions apply. | The warranty is non-transferable except where the products remain installed in a building, in which case it transfers to a later purchaser of that building. Serial registration before a claim, and installation by an SAA-accredited installer with a valid Alpha Installer ID, are required. |
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| Grid/network approval evidence | The exact single-phase platform publishes 220/230/240 V operation, whole-home 63 A bypass and sub-4 ms backup switching. | The exact AU system is a 5 kW, 230 V single-phase hybrid under AS 4777.2. Current project approval and installer eligibility remain installation-specific. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | GW8.3-BAT-D-G20 remains current on the CER battery export through 31 December 2027, and GW8K-EHA-G20 remains current on the inverter export through 25 July 2028. GoodWe Technologies Co., Ltd. provides the warranty and GoodWe Australia Pty Ltd is the local importer. | AlphaESS's current 2026 Australian brochure lists SMILE-G3-S5/B5 with both BAT-10.1P and BAT-9.3S. The battery options coexist; neither is presented as the formal successor to the other. |
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| Register: parts term | stated: Ten-year product warranty for GW5.1-BAT-D-G20, GW8.3-BAT-D-G20 and the named ESA G20 inverter models. WiFi/LAN, 4G and optional meter components receive two years. | Not in the structured register |
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| Register: labour and service | conditional: The baseline warranty covers hardware material. GoodWe may offer an authorised on-site labour rebate in some areas or cases, subject to prior approval, return and confirmed defect, a two-month claim window and an undisclosed cap. | Not in the structured register |
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| Register: transport and freight | conditional: GoodWe may cover normal ground transport in some areas up to an undisclosed amount. Excess cost, another transport method and some claimant-arranged returns remain with the claimant. | Not in the structured register |
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| Register: registration | not stated: No end-user registration or continuous-connectivity condition is stated. Authorised-market supply, qualified installation, proof of purchase, serial identity and compliant operation are required. | Not in the structured register |
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| Register: transferability | not stated: No express subsequent-owner transfer right was located. The remaining warranty transfers to an authorised replacement unit, which is not an ownership-transfer provision. | Not in the structured register |
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| Register: explicit unknowns | 5 retained | Not in the structured register |
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| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
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| Sources | Source 1Source 2Source 3Source 4Source 5Source 6 | Source 1Source 2Source 3Source 4Source 5Source 6 |
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