| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-10 | 2026-08-29 |
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| Certifications | The 29 July 2026 CER battery export lists GIV-AIO-AC-13.5 and the 3.6, 4.6, and 5.0 variants, with and without Backup, through 21 February 2027., The exact Australian datasheet lists IEC 62619, IEC 62040, IEC 62477, IEC 62109-1/-2, and AS/NZS 4777.2:2020 + A1. | The exact BAT-10.1P datasheet lists IEC 62619, IEC 63056, IEC 62040 and UN 38.3; the SMILE-G3-S5 AU system datasheet lists AS 4777.2 and IEC 62109. |
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| Warranty scope | Shenzhen GivEnergy Co., Ltd and GivEnergy Australia Pty Ltd are jointly defined as supplier. Coverage ends at the earliest of 10 years, the applicable throughput limit, or failure of the published commissioning and connectivity conditions. | Australia; the 11 October 2024 warranty names SMILE-G3-S5 and BAT-10.1P with a ten-year term, 70% retained capacity and a 3.12 MWh/kWh throughput condition for eligible installations from 1 November 2024. |
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| Warranty remedy | Repair or replacement with new or refurbished goods at the supplier's discretion, subject to Australian Consumer Law. | Repair or replacement at AlphaESS's option. |
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| Labour and reinstallation | No unconditional owner or site-labour entitlement is stated. Not promised as an unconditional entitlement. | Installer travel and on-site labour are excluded. Removal and reinstallation are not promised. |
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| Freight | No unconditional freight entitlement is stated. | Replacement-parts freight is covered for an accepted claim. |
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| Transfer and registration | Conditional written same-site transfer with proof of ownership and continued connectivity. GivEnergy-certified commissioning within 30 days and continuing internet availability are required; prolonged offline operation can reduce cover to 12 months. | The warranty is non-transferable except where the products remain installed in a building, in which case it transfers to a later purchaser of that building. Serial registration before a claim, and installation by an SAA-accredited installer with a valid Alpha Installer ID, are required. |
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| Grid/network approval evidence | Battery identity only. The separate All-in-One inverter owns single-phase AC conversion; the Giv-Gateway is external. Regulator listing does not establish site or network approval. | The exact AU system is a 5 kW, 230 V single-phase hybrid under AS 4777.2. Current project approval and installer eligibility remain installation-specific. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | GivEnergy Australia publishes live 5.0 and 6.0 product pages, a certified-installer quote route, a reseller locator, and local Melbourne claim contact details. | AlphaESS's current 2026 Australian brochure lists SMILE-G3-S5/B5 with both BAT-10.1P and BAT-9.3S. The battery options coexist; neither is presented as the formal successor to the other. |
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| Register: parts term | conditional: Coverage ends at the earliest of ten years, the applicable throughput limit or failure of the stated commissioning and connectivity conditions. | Not in the structured register |
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| Register: labour and service | not stated: Repair or replacement is stated, but no unconditional owner, installer or site-labour reimbursement is promised. | Not in the structured register |
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| Register: transport and freight | not stated: No unconditional freight entitlement is stated. | Not in the structured register |
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| Register: registration | conditional: Installation must be by an SAA or CEC-approved and GivEnergy-certified installer, commissioning must occur within 30 days and internet availability must continue. More than 10 percent offline time or more than 14 consecutive offline days may reduce cover to 12 months. | Not in the structured register |
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| Register: transferability | conditional: Transfer requires a written request, proof of ownership, continued installation at the same site and continuing connectivity. | Not in the structured register |
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| Register: explicit unknowns | 3 retained | Not in the structured register |
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| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
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| Sources | Source 1Source 2Source 3Source 4Source 5Source 6 | Source 1Source 2Source 3Source 4Source 5 |
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