| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-07 | 2026-08-03 |
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| Certifications | The current CER export lists TSM-495NEG10R.28Z, TSM-500NEG10R.28Z, TSM-505NEG10R.28Z, TSM-510NEG10R.28Z and TSM-515NEG10R.28Z through 29 May 2029. | Astronergy Australia's download centre identifies the exact ASTRO N7s CHSM48RN(DG)/F-BH series as CEC approved; its datasheet publishes IEC 61215 and IEC 61730. |
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| Warranty scope | Australia; global warranty PS-M-0135 PAC1 explicitly names TSM-xxxNEG10R.28Z under section h(iii). It provides a 15-year product term and 30-year power term with 1% first-year and 0.35% later annual degradation to 88.85%. The AU datasheet's up-to-25-year product statement remains uncredited until its referenced Australia and New Zealand supplement is recovered. | Astronergy's current Australian warranty is published alongside the exact CHSM48RN(DG)/F-BH family. It provides repair, replacement or compensation remedies, conditional freight reimbursement and whole-warranty assignment after prior written notice while the modules remain at the original site. Removal and reinstallation are customer costs. |
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| Warranty remedy | At Trina's choice: repair, power-shortfall or residual-value refund, additional modules, or replacement with new or remanufactured products. | At Astronergy's sole discretion: repair, replacement, or fair-market-value compensation for the warranted wattage at the time of claim. A performance claim may instead receive replacement modules. |
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| Labour and reinstallation | Trina bears the direct cost of its chosen product repair. The voluntary warranty does not promise separate site labour or installation reimbursement. Removal, handling, repacking, installation and reinstallation remain with the buyer under the voluntary warranty. | No separate labour reimbursement is stated. The customer bears the costs of dis-installation, repacking, replacement installation and reinstallation. The customer bears the costs of dis-installation and repacking of the defective module, installation of replacement modules and reinstallation of repaired modules. |
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| Freight | Delivery transport for repaired, replacement or additional products is covered, excluding insurance, air freight, customs clearance, duties and specified buyer costs. | A return requires Astronergy's RMA. The customer pays return transport first; after an accepted claim, Astronergy reimburses invoiced reasonable return transport up to a written pre-agreed amount and bears reasonable delivery transport for the repaired or replacement product. Taxes, duties, insurance and excess or delay-related costs are excluded. |
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| Transfer and registration | Transfers while the modules remain at the original installation location and have not been moved or disassembled. No product pre-registration is stated. Australian purchases must be through an authorised reseller, and claims require ownership authority, purchase evidence, serials and defect evidence. | The complete warranty may be assigned to a title holder after reasonable prior written notice. The modules must remain at the original site, Astronergy must have received full payment, and the new owner must accept the warranty if asked. No product-registration condition is stated. A claim must include model and serial details, installation information, proof of purchase and supporting evidence, and must be raised within 30 calendar days of discovery. |
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| Grid compatibility | Not applicable or not established | Not applicable or not established |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | Trina Solar Co., Ltd. grants the warranty. Claims use Trina's customer service portal and the named Australia and New Zealand service centre operated by Trina Solar (Australia) Pty Ltd, which is active on ABR. The local service role is not substituted for the named warrantor. | The exact 455-475 W family is published by Astronergy Australia. |
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| Sources | Source 1Source 2Source 3Source 4Source 5Source 6Source 7 | Source 1Source 2Source 3 |
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