| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-10 | 2026-08-03 |
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| Certifications | The 10 August 2026 CER export lists current IEC 61215-2021 entries for TSM-430NEG9R.28 through TSM-455NEG9R.28 expiring 8 February 2027 and TSM-460NEG9R.28 expiring 20 September 2027. Expired legacy rows are not used, and bins outside 430-460 W remain outside this record. | Astronergy Australia's download centre identifies the exact ASTRO N7s CHSM48RN(DG)/F-BH series as CEC approved; its datasheet publishes IEC 61215 and IEC 61730. |
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| Warranty scope | Australia; the exact-family supplement provides a 25-year product term for TSM-xxxNEG9R.28 delivered after 1 January 2023 and installed in Australia. PS-M-0135 Rev. AA supplies the current remaining terms, including the 30-year power warranty. | Astronergy's current Australian warranty is published alongside the exact CHSM48RN(DG)/F-BH family. It provides repair, replacement or compensation remedies, conditional freight reimbursement and whole-warranty assignment after prior written notice while the modules remain at the original site. Removal and reinstallation are customer costs. |
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| Warranty remedy | At Trina's choice: repair, power-shortfall or residual-value refund, additional modules, or replacement. | At Astronergy's sole discretion: repair, replacement, or fair-market-value compensation for the warranted wattage at the time of claim. A performance claim may instead receive replacement modules. |
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| Labour and reinstallation | Trina bears the direct cost of its chosen product repair. Separate site labour or installation reimbursement is not promised. Removal, handling, repacking, installation and reinstallation remain with the buyer. | No separate labour reimbursement is stated. The customer bears the costs of dis-installation, repacking, replacement installation and reinstallation. The customer bears the costs of dis-installation and repacking of the defective module, installation of replacement modules and reinstallation of repaired modules. |
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| Freight | Delivery for repaired, replacement or additional products is covered, excluding insurance, air freight, customs clearance, duties and specified buyer costs. | A return requires Astronergy's RMA. The customer pays return transport first; after an accepted claim, Astronergy reimburses invoiced reasonable return transport up to a written pre-agreed amount and bears reasonable delivery transport for the repaired or replacement product. Taxes, duties, insurance and excess or delay-related costs are excluded. |
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| Transfer and registration | The current global warranty follows the product while it remains at the original installation location. No product pre-registration is stated. Australian purchases must be through an authorised reseller and claims require purchase, ownership, serial and defect evidence. | The complete warranty may be assigned to a title holder after reasonable prior written notice. The modules must remain at the original site, Astronergy must have received full payment, and the new owner must accept the warranty if asked. No product-registration condition is stated. A claim must include model and serial details, installation information, proof of purchase and supporting evidence, and must be raised within 30 calendar days of discovery. |
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| Grid/network approval evidence | Not applicable or not established | Not applicable or not established |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | Trinasolar retains the Australian NEG9R.28 page and publishes Trina Solar (Australia) Pty Ltd as the local service centre. Australian warranty cover requires an authorised reseller. Exact current distributor stock remains unknown. | The exact 455-475 W family is published by Astronergy Australia. |
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| Register: parts term | stated: Twenty-five-year product warranty for NEG9R.28 delivered after 1 January 2023 and installed in Australia. | Not in the structured register |
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| Register: labour and service | conditional: Trina bears direct repair costs when it selects repair. The written warranty excludes removal and reinstallation; a separate Australian assurance states that statutory consumer rights include reasonable labour and installation costs where applicable. | Not in the structured register |
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| Register: transport and freight | conditional: Delivery transport for a selected repair, replacement or additional-product remedy is covered, excluding insurance, air freight, customs clearance, duties and buyer-caused costs. | Not in the structured register |
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| Register: registration | conditional: No product pre-registration or connectivity condition is stated. Australian warranty validity requires purchase from an authorised Australian reseller and claims use the service portal. | Not in the structured register |
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| Register: transferability | stated: The warranty transfers while the products remain at their original installation location without being moved or disassembled. | Not in the structured register |
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| Register: explicit unknowns | 3 retained | Not in the structured register |
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| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
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| Sources | Source 1Source 2Source 3Source 4Source 5Source 6Source 7Source 8Source 9 | Source 1Source 2Source 3 |
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