| Outcome | Available in United States | Available in United States |
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| Checked | 2026-08-07 | 2026-08-07 |
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| Certifications | Intertek certificate 104977320CRT-001A lists WM48314AWXX and one-to-six-module variants to ANSI/CAN/UL 1973:2022 Ed.3; the datasheet separately states UL 9540A and requires a supported UL 9540 system configuration | Exact HVL V1.9 datasheet: UL 9540A, UL 1973, IEC 60730, FCC and UN 38.3; UL 9540 applies only to exact certified system combinations |
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| Warranty scope | United States; ten years or 10,000 cycles with a prorated repair, replacement or credit remedy. No minimum retained-capacity warranty is published. | United States for named HVL products installed on or after 1 November 2024; ten years or 30.30 MWh for HVL 12.0, whichever occurs first, with 70% retained usable energy. |
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| Warranty remedy | EG4 may repair, replace or issue a prorated credit, limited to the original purchase price. | Repair, equivalent new or used replacement, or a formula-based partial refund at BYD's discretion. |
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| Labour and reinstallation | Site labour is not promised as a covered cost. Removal and reinstallation reimbursement is not promised. | No site-labour reimbursement entitlement is stated. No removal or reinstallation benefit is stated. |
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| Freight | EG4 pays standard return and replacement shipping within the continental United States; the customer pays outside it. | No ordinary freight entitlement is stated; transport damage is excluded. |
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| Transfer and registration | Transfers once only while the battery remains at the original installation site; moving or reselling it ends coverage. Registration within one year, or proof of purchase from an authorized EG4 distributor, is required for validity. | Original Buyer only; no subsequent-owner transfer right is stated. No pre-registration is stated, but invoice, configuration, serial numbers, firmware and inverter details are mandatory for a claim. |
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| Grid compatibility | 51.2 V DC battery. AC transfer, grid forming, motor starting and outage PV behavior depend on the paired inverter and installation and are not assigned as battery-only facts. | 120-173 V DC operating range for HVL 12.0. AC transfer, grid forming and outage PV behavior depend on an exact certified inverter and system design. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | The exact datasheet separates 16 kWh nominal from 12.86 kWh recommended usable energy. Local CAN/RS485 and firmware servicing are documented; no public battery API or security horizon is published. | BYD America LLC is the warrantor and publishes a US service route. The warranty is Original Buyer only and does not promise labour, freight, removal or reinstallation. |
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| Sources | Source 1Source 2Source 3Source 4Source 5Source 6 | Source 1Source 2Source 3Source 4Source 5 |
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