Warranty reality

Australian warranty scope: Australia; AIKO N-Type ABC Module Warranty Distributed Common Modules 1.6.3 names AIKO-Axxx-MAH72Mw and states a 15-year product term and a 30-year power term. Structured claim terms below are from that instrument. The warranty period starts at the earlier of 30 days after delivery or 90 days after shipment from the factory (clause 2), service is provided only for products sourced through official local channels (clause 5), and power is measured at STC with measurement uncertainty, generally plus or minus 3 percent, taken into account (clause 2.2.1).

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

At AIKO's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Conditional

AIKO bears testing and inspection freight only where it is found responsible for the defect. Remedy delivery otherwise follows the original sales-contract destination.

Removal and reinstallation

Not stated

Removal, repacking, installation and reinstallation costs are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain installed at the original location (clause 7.1).

Registration and conditions

Not stated

No pre-registration requirement is stated. Claims must be submitted in writing within 30 days of the customer becoming aware, with serial numbers, purchase vouchers and supporting evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Covered by the AIKO N-Type ABC Distributed Common Modules Module Warranty 1.6.3, which names MCH72Mw and provides a 15-year product term and a 30-year power term.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

AIKO determines the repair plan and may repair or replace an accepted defective module.

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Conditional

AIKO bears testing and inspection freight only where it is found responsible for the defect.

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain installed at the original location (clause 7.1).

Registration and conditions

Not stated

Claims must be submitted in writing within 30 days of the customer becoming aware, with serial numbers, purchase vouchers and supporting evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Covered by the AIKO N-Type ABC Distributed Common Modules Module Warranty 1.6.3, which names MDE72Mw and provides a 15-year product term and a 30-year power term.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

AIKO determines the repair plan and may repair or replace an accepted defective module.

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Conditional

AIKO bears testing and inspection freight only where it is found responsible for the defect.

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain installed at the original location (clause 7.1).

Registration and conditions

Not stated

Claims must be submitted in writing within 30 days of the customer becoming aware, with serial numbers, purchase vouchers and supporting evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the exact-product page publishes a 25-year product headline. Governing Distributed Common Modules 1.6.3 names AIKO-Axxx-MAH54Mw and states a 15-year product term and a 30-year power term. Structured claim terms below are from 1.6.3.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

At AIKO's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Conditional

AIKO bears testing and inspection freight only where it is found responsible for the defect. Remedy delivery otherwise follows the original sales-contract destination.

Removal and reinstallation

Not stated

Removal, repacking, installation and reinstallation costs are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain installed at the original location (clause 7.1).

Registration and conditions

Not stated

No pre-registration requirement is stated. Claims must be submitted in writing within 30 days of the customer becoming aware, with serial numbers, purchase vouchers and supporting evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The ANZ Residential Modules warranty names AIKO-A-MAH54Db: 25-year product and 30-year front-power terms. Commencement is the earlier of within 30 days of delivery or within 90 days of factory shipment, under clause 2 and the sales agreement. Clauses 2.2.1–2.2.2 use STC measurements and publish 1% first-year / 0.35% annual degradation, with 88.85% output at year 30. Clause 11 includes the Australian Consumer Law statement. Clause 1 names Zhejiang AIKO Solar Energy Technology Co., Ltd. and affiliated companies under the same control; the footer names Zhejiang Aiko Solar Technology Co., Ltd. No legal-entity alias is inferred. Clause 12 identifies AIKO Energy Australia PTY LTD as importer/responsible supplier.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

Manufacturer-selected repair, replacement or additional modules to make up a warranted power shortfall, or a residual-value/power-difference refund (clauses 4.1–4.3). Repaired/replacement modules retain the original warranty period; it does not restart (4.4.1).

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Covered

Customer provisionally pays third-party testing; AIKO bears testing and inspection freight if found responsible (4.4.2). Replacement transport is to the original destination under the original sales trade terms; freight, customs and related expenses follow those terms unless otherwise agreed, with advance contact and invoices for compensation (4.4.3).

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain installed at the original location (clause 7.1).

Registration and conditions

Not stated

Submit written claim notice within 30 days of becoming aware, or when the customer should have been aware, to AIKO's unified public email cs@aikosolar.com, with claimant details, description, photos/data, serial numbers, purchase vouchers, module type/location and requested supporting information (3.1–3.2). This records claim requirements rather than an initial product-registration entitlement.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Covered by the AIKO Residential Module Warranty (Australia and New Zealand), which names MAH60Db and provides a 25-year product term and a 30-year power term.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

AIKO determines the repair plan and may repair or replace an accepted defective module.

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Conditional

AIKO bears testing and inspection freight only where it is found responsible for the defect.

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain installed at the original location (clause 7.1).

Registration and conditions

Not stated

Claims must be submitted in writing within 30 days of the customer becoming aware, with serial numbers, purchase vouchers and supporting evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The ANZ Residential Modules warranty names AIKO-A-MAH54Mb: 25-year product and 30-year front-power terms. Commencement is the earlier of within 30 days of delivery or within 90 days of factory shipment, under clause 2 and the sales agreement. Clauses 2.2.1–2.2.2 use STC measurements and publish 1% first-year / 0.35% annual degradation, with 88.85% output at year 30. Clause 11 includes the Australian Consumer Law statement. Clause 1 names Zhejiang AIKO Solar Energy Technology Co., Ltd. and affiliated companies under the same control; the footer names Zhejiang Aiko Solar Technology Co., Ltd. No legal-entity alias is inferred. Clause 12 identifies AIKO Energy Australia PTY LTD as importer/responsible supplier.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

Manufacturer-selected repair, replacement or additional modules to make up a warranted power shortfall, or a residual-value/power-difference refund (clauses 4.1–4.3). Repaired/replacement modules retain the original warranty period; it does not restart (4.4.1).

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Covered

Customer provisionally pays third-party testing; AIKO bears testing and inspection freight if found responsible (4.4.2). Replacement transport is to the original destination under the original sales trade terms; freight, customs and related expenses follow those terms unless otherwise agreed, with advance contact and invoices for compensation (4.4.3).

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain installed at the original location (clause 7.1).

Registration and conditions

Not stated

Submit written claim notice within 30 days of becoming aware, or when the customer should have been aware, with claimant details, description, photos/data, serial numbers, purchase vouchers, module type/location and requested supporting information (3.1–3.2). This records claim requirements rather than an initial product-registration entitlement.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The ANZ Residential Modules warranty names AIKO-A-MAH60Mb: 25-year product and 30-year front-power terms. Commencement is the earlier of within 30 days of delivery or within 90 days of factory shipment, under clause 2 and the sales agreement. Clauses 2.2.1–2.2.2 use STC measurements and publish 1% first-year / 0.35% annual degradation, with 88.85% output at year 30. Clause 11 includes the Australian Consumer Law statement. Clause 1 names Zhejiang AIKO Solar Energy Technology Co., Ltd. and affiliated companies under the same control; the footer names Zhejiang Aiko Solar Technology Co., Ltd. No legal-entity alias is inferred. Clause 12 identifies AIKO Energy Australia PTY LTD as importer/responsible supplier.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

Manufacturer-selected repair, replacement or additional modules to make up a warranted power shortfall, or a residual-value/power-difference refund (clauses 4.1–4.3). Repaired/replacement modules retain the original warranty period; it does not restart (4.4.1).

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Covered

Customer provisionally pays third-party testing; AIKO bears testing and inspection freight if found responsible (4.4.2). Replacement transport is to the original destination under the original sales trade terms; freight, customs and related expenses follow those terms unless otherwise agreed, with advance contact and invoices for compensation (4.4.3).

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain installed at the original location (clause 7.1).

Registration and conditions

Not stated

Submit written claim notice within 30 days of becoming aware, or when the customer should have been aware, with claimant details, description, photos/data, serial numbers, purchase vouchers, module type/location and requested supporting information (3.1–3.2). This records claim requirements rather than an initial product-registration entitlement.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; warranty 1.6.3 explicitly names AIKO-Axxx-MCE60Dw. The standard product term is 15 years and the performance term is 30 years to 88.85%. The ANZ datasheet's 25-year product term requires the paid Class III extension to be recorded in the sales contract and a separate paid warranty agreement.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

At AIKO's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.

Labour

Conditional

AIKO may perform its chosen repair, but the voluntary warranty does not promise reimbursement of independent site labour.

Freight

Conditional

AIKO bears inspection freight only when responsible. Remedy freight and related costs otherwise follow the original sales-contract destination and Incoterms.

Removal and reinstallation

Not stated

Removal, repacking, installation and reinstallation costs are borne by the customer.

Transferability

Conditional

Transfer requires AIKO approval and a tripartite agreement. The modules must remain at the original site, all amounts must be paid and the new owner must accept the complete warranty.

Registration and conditions

Not stated

The standard 15-year term has no product pre-registration requirement. Paid 20- or 25-year extensions must be recorded at sale and supported by a separate paid warranty agreement.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; warranty 1.6.3 explicitly names AIKO-Axxx-MCE54Mw. The public baseline is 15 years product and 30 years performance, with 1% first-year and 0.35% later annual degradation to 88.85% at year 30. Paid 20- or 25-year product extensions require a recorded sales contract and separate paid agreement.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

At AIKO's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.

Labour

Conditional

AIKO may perform its chosen repair, but the voluntary warranty does not promise reimbursement of independent site labour.

Freight

Conditional

AIKO bears inspection freight only when responsible. Remedy freight and related costs otherwise follow the original sales-contract destination and Incoterms.

Removal and reinstallation

Not stated

Removal, repacking, installation and reinstallation costs are borne by the customer.

Transferability

Conditional

Transfer requires AIKO approval and a signed tripartite agreement. The modules must remain intact at the original site, all amounts must be paid and the new owner must accept the complete warranty. If AIKO requests ownership evidence, it must be supplied within 15 working days.

Registration and conditions

Not stated

No pre-registration is stated for the 15-year baseline. Paid 20- or 25-year extensions must be recorded at sale and supported by a separate paid warranty agreement.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The ANZ Residential Modules warranty names AIKO-A-MCE60Mw: 25-year product and 30-year front-power terms. Commencement is the earlier of within 30 days of delivery or within 90 days of factory shipment, under clause 2 and the sales agreement. Clauses 2.2.1–2.2.2 use STC measurements and publish 1% first-year / 0.35% annual degradation, with 88.85% output at year 30. Clause 11 includes the Australian Consumer Law statement. Clause 1 names Zhejiang AIKO Solar Energy Technology Co., Ltd. and affiliated companies under the same control; the footer names Zhejiang Aiko Solar Technology Co., Ltd. No legal-entity alias is inferred. Clause 12 identifies AIKO Energy Australia PTY LTD as importer/responsible supplier.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

Manufacturer-selected repair, replacement or additional modules to make up a warranted power shortfall, or a residual-value/power-difference refund (clauses 4.1–4.3). Repaired/replacement modules retain the original warranty period; it does not restart (4.4.1).

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Covered

Customer provisionally pays third-party testing; AIKO bears testing and inspection freight if found responsible (4.4.2). Replacement transport is to the original destination under the original sales trade terms; freight, customs and related expenses follow those terms unless otherwise agreed, with advance contact and invoices for compensation (4.4.3).

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain installed at the original location (clause 7.1).

Registration and conditions

Not stated

Submit written claim notice within 30 days of becoming aware, or when the customer should have been aware, with claimant details, description, photos/data, serial numbers, purchase vouchers, module type/location and requested supporting information (3.1–3.2). This records claim requirements rather than an initial product-registration entitlement.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; the regional residential instrument provides 25 years of product cover and 30 years of performance cover.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

AIKO may repair or replace an accepted defective module.

Labour

Not stated

Removal, installation and reinstallation are borne by the customer.

Freight

Conditional

Freight follows the original trade terms; testing and inspection freight is covered only where AIKO is found responsible.

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain at the original location.

Registration and conditions

Covered

Claims must be made in writing within 30 days of awareness and include serial numbers, purchase evidence and supporting defect evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Covered by the AIKO Residential Module Warranty (Australia and New Zealand), which names MCE54Db and provides a 25-year product term and a 30-year power term.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

AIKO determines the repair plan and may repair or replace an accepted defective module.

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Conditional

AIKO bears testing and inspection freight only where it is found responsible for the defect.

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain installed at the original location (clause 7.1).

Registration and conditions

Not stated

Claims must be submitted in writing within 30 days of the customer becoming aware, with serial numbers, purchase vouchers and supporting evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Covered by the AIKO Residential Module Warranty (Australia and New Zealand), which names MCE60Db and provides a 25-year product term and a 30-year power term.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

AIKO determines the repair plan and may repair or replace an accepted defective module.

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Conditional

AIKO bears testing and inspection freight only where it is found responsible for the defect.

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain installed at the original location (clause 7.1).

Registration and conditions

Not stated

Claims must be submitted in writing within 30 days of the customer becoming aware, with serial numbers, purchase vouchers and supporting evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; the regional residential instrument provides 25 years of product cover and 30 years of performance cover.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

Where AIKO determines that a defect is caused by its material or process, or a third-party test organisation jointly selected with the customer finds AIKO responsible, AIKO chooses between repair, replacement (or additional modules to make up a power shortfall), or a refund of the residual value or of the value difference for a power shortfall. Repair or replacement does not restart or extend the original warranty period.

Labour

Not stated

Removal, installation and reinstallation are borne by the customer.

Freight

Conditional

Freight follows the original trade terms; testing and inspection freight is covered only where AIKO is found responsible.

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain at the original location.

Registration and conditions

Covered

Claims must be made in writing within 30 days of awareness and include serial numbers, purchase evidence and supporting defect evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; the regional residential instrument names AIKO-A-MCE54Mb without a wattage limit and provides a 25-year product term and 30-year performance term for the retained range.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

AIKO selects repair, replacement, additional modules or a residual-value/power-difference refund under clauses 4.1–4.3. Repaired or replacement modules retain the original warranty period; a replacement does not restart cover. The instrument also preserves Australian Consumer Law guarantees.

Labour

Not stated

Removal, repackaging, installation and reinstallation are borne by the customer.

Freight

Not covered

The customer provisionally pays testing costs; if AIKO is responsible, AIKO bears testing and inspection freight. Remedy freight to the original destination follows the original sales-contract trade terms unless otherwise agreed, with advance contact and invoices required for compensation. Customer removal, repacking, installation and reinstallation costs remain excluded.

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO agreement and a tripartite agreement; no rubric transfer band is credited.

Registration and conditions

Conditional

Written claim notice is required within 30 days of actual or constructive awareness of the issue, with claimant details, defect description/evidence, serial numbers, purchase vouchers, module type/location and requested information. This is a defect-notice deadline, not a newly established initial-registration requirement.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The ANZ Residential Modules warranty names AIKO-A-MCE60Mb: 25-year product and 30-year front-power terms. Commencement is the earlier of within 30 days of delivery or within 90 days of factory shipment, under clause 2 and the sales agreement. Clauses 2.2.1–2.2.2 use STC measurements and publish 1% first-year / 0.35% annual degradation, with 88.85% output at year 30. Clause 11 includes the Australian Consumer Law statement. Clause 1 names Zhejiang AIKO Solar Energy Technology Co., Ltd. and affiliated companies under the same control; the footer names Zhejiang Aiko Solar Technology Co., Ltd. No legal-entity alias is inferred. Clause 12 identifies AIKO Energy Australia PTY LTD as importer/responsible supplier.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

Manufacturer-selected repair, replacement or additional modules to make up a warranted power shortfall, or a residual-value/power-difference refund (clauses 4.1–4.3). Repaired/replacement modules retain the original warranty period; it does not restart (4.4.1).

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Covered

Customer provisionally pays third-party testing; AIKO bears testing and inspection freight if found responsible (4.4.2). Replacement transport is to the original destination under the original sales trade terms; freight, customs and related expenses follow those terms unless otherwise agreed, with advance contact and invoices for compensation (4.4.3).

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain installed at the original location (clause 7.1).

Registration and conditions

Not stated

Submit written claim notice within 30 days of becoming aware, or when the customer should have been aware, with claimant details, description, photos/data, serial numbers, purchase vouchers, module type/location and requested supporting information (3.1–3.2). This records claim requirements rather than an initial product-registration entitlement.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The N-Type ABC Module Warranty, Standard Modules (file named Utility-Scale-Module-Warranty-1.6-EN; the printed text shows no version or date) names AIKO-Axxx-GRH66Dw and provides 15 years of product cover and 30 years of performance cover.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

Where AIKO determines that a defect is caused by its materials or process, or a jointly selected third-party test finds AIKO responsible, AIKO chooses between repair, replacement and refund (clause 4). A refund is the residual value of the defective module or the value of the power shortfall, calculated from the contract price per watt.

Labour

Not stated

Removal, installation and reinstallation are borne by the customer.

Freight

Conditional

Freight follows the original trade terms; testing and inspection freight is covered only where AIKO is found responsible.

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain at the original location.

Registration and conditions

Covered

Claims must be made in writing within 30 days of awareness and include serial numbers, purchase evidence and supporting defect evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The currently linked Utility-Scale 1.6 locator contains N-Type ABC Module Warranty, Standard Modules, explicitly naming AIKO-Gxxx-MCH72Dw. It provides 15 years for product defects and 30 years for frontal power, beginning at the earlier of the stated delivery or factory-shipment window (within 30 or 90 days respectively). The power floor is measured at STC by an approved or mutually selected laboratory using an IEC 60904-9:2020 class 3A simulator, with generally ±3% measurement uncertainty: 1% first-year loss, 0.35% annually thereafter and 88.85% retention at year 30. This is contractual coverage, not measured field degradation or rear-side yield. No printed effective date or revision was established; the locator and hosting month do not establish supersession.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

AIKO selects repair, replacement or additional modules, or a residual-value or power-shortfall refund for an accepted claim. Repair or replacement keeps the original warranty period; it does not restart coverage (clauses 4.1-4.4.1).

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Covered

The customer provisionally pays testing; AIKO bears testing and inspection freight if found responsible. Remedy transport follows the original sales destination and trade terms unless otherwise agreed, with advance contact and service invoices for compensation (clauses 4.4.2-4.4.3).

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO consent and a signed tripartite agreement, intact modules at the original site, no payment arrears and a new owner bound by the complete warranty. If requested, ownership evidence must be supplied within 15 working days (clauses 7.1-7.3).

Registration and conditions

Not stated

No initial registration requirement is stated in the reviewed instrument. Written claim notice to cs@aikosolar.com is due within 30 days of actual or constructive awareness, with claimant details, description, supporting evidence, serial numbers, purchase vouchers, module type, location and requested information. Claim notice is distinct from registration (clauses 3.1-3.3).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The Utility-Scale Module Warranty 1.6 names AIKO-Axxx-GRH66Dw (dual-glass bifacial) and provides 15 years of product cover and 30 years of performance cover. AIKO's Australian Stellar 2N+66 page links this document as its warranty. The document prints no revision or effective date, states no territorial scope, and does not separate the 1N+66 and 2N+66 generations.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

AIKO may repair or replace an accepted defective module.

Labour

Not stated

Removal, installation and reinstallation are borne by the customer.

Freight

Conditional

Freight follows the original trade terms; testing and inspection freight is covered only where AIKO is found responsible.

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO's agreement and a signed tripartite agreement, and the modules must remain at the original location.

Registration and conditions

Covered

Claims must be made in writing within 30 days of awareness and include serial numbers, purchase evidence and supporting defect evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The currently linked Utility-Scale 1.6 locator contains N-Type ABC Module Warranty, Standard Modules, explicitly naming AIKO-Axxx-GRH78Dw. It provides 15 years for product defects and 30 years for frontal power, beginning at the earlier of the stated delivery or factory-shipment window (within 30 or 90 days respectively). The power floor is measured at STC by an approved or mutually selected laboratory using an IEC 60904-9:2020 class 3A simulator, with generally ±3% measurement uncertainty: 1% first-year loss, 0.35% annually thereafter and 88.85% retention at year 30. This is contractual coverage, not measured field degradation or rear-side yield. No printed effective date or revision was established; the locator and hosting month do not establish supersession.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

AIKO selects repair, replacement or additional modules, or a residual-value or power-shortfall refund for an accepted claim. Repair or replacement keeps the original warranty period; it does not restart coverage (clauses 4.1-4.4.1).

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Covered

The customer provisionally pays testing; AIKO bears testing and inspection freight if found responsible. Remedy transport follows the original sales destination and trade terms unless otherwise agreed, with advance contact and service invoices for compensation (clauses 4.4.2-4.4.3).

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO consent and a signed tripartite agreement, intact modules at the original site, no payment arrears and a new owner bound by the complete warranty. If requested, ownership evidence must be supplied within 15 working days (clauses 7.1-7.3).

Registration and conditions

Not stated

No initial registration requirement is stated in the reviewed instrument. Written claim notice to cs@aikosolar.com is due within 30 days of actual or constructive awareness, with claimant details, description, supporting evidence, serial numbers, purchase vouchers, module type, location and requested information. Claim notice is distinct from registration (clauses 3.1-3.3).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The currently linked Utility-Scale 1.6 locator contains N-Type ABC Module Warranty, Standard Modules, explicitly naming AIKO-Axxx-MDE72Dw. It provides 15 years for product defects and 30 years for frontal power, beginning at the earlier of the stated delivery or factory-shipment window (within 30 or 90 days respectively). The power floor is measured at STC by an approved or mutually selected laboratory using an IEC 60904-9:2020 class 3A simulator, with generally ±3% measurement uncertainty: 1% first-year loss, 0.35% annually thereafter and 88.85% retention at year 30. This is contractual coverage, not measured field degradation or rear-side yield. No printed effective date or revision was established; the locator and hosting month do not establish supersession.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

AIKO selects repair, replacement or additional modules, or a residual-value or power-shortfall refund for an accepted claim. Repair or replacement keeps the original warranty period; it does not restart coverage (clauses 4.1-4.4.1).

Labour

Not stated

Removal, reinstallation and site labour are borne by the customer.

Freight

Covered

The customer provisionally pays testing; AIKO bears testing and inspection freight if found responsible. Remedy transport follows the original sales destination and trade terms unless otherwise agreed, with advance contact and service invoices for compensation (clauses 4.4.2-4.4.3).

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires AIKO consent and a signed tripartite agreement, intact modules at the original site, no payment arrears and a new owner bound by the complete warranty. If requested, ownership evidence must be supplied within 15 working days (clauses 7.1-7.3).

Registration and conditions

Not stated

No initial registration requirement is stated in the reviewed instrument. Written claim notice to cs@aikosolar.com is due within 30 days of actual or constructive awareness, with claimant details, description, supporting evidence, serial numbers, purchase vouchers, module type, location and requested information. Claim notice is distinct from registration (clauses 3.1-3.3).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Astronergy's current Australian warranty is published alongside the exact CHSM48RN(DG)/F-BH family. It provides repair, replacement or compensation remedies, conditional freight reimbursement and whole-warranty assignment after prior written notice while the modules remain at the original site. Removal and reinstallation are customer costs.

Headline term

Stated

30 yr product / 30 yr performance

Product remedy

Conditional

At Astronergy's sole discretion: repair, replacement, or fair-market-value compensation for the warranted wattage at the time of claim. A performance claim may instead receive replacement modules.

Labour

Covered

No separate labour reimbursement is stated. The customer bears the costs of dis-installation, repacking, replacement installation and reinstallation.

Freight

Not covered

A return requires Astronergy's RMA. The customer pays return transport first; after an accepted claim, Astronergy reimburses invoiced reasonable return transport up to a written pre-agreed amount and bears reasonable delivery transport for the repaired or replacement product. Taxes, duties, insurance and excess or delay-related costs are excluded.

Removal and reinstallation

Covered

The customer bears the costs of dis-installation and repacking of the defective module, installation of replacement modules and reinstallation of repaired modules.

Transferability

Conditional

The complete warranty may be assigned to a title holder after reasonable prior written notice. The modules must remain at the original site, Astronergy must have received full payment, and the new owner must accept the warranty if asked.

Registration and conditions

Covered

No product-registration condition is stated. A claim must include model and serial details, installation information, proof of purchase and supporting evidence, and must be raised within 30 calendar days of discovery.

• Australian source 1
• Australian source 2
• Australian source 3

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; Limited Warranty Statement AU-Rev HiHero+ 1.4 (April 2026) names CS6.2-66HB-XXX and applies to sales contracts signed on or after 15 April 2026. It gives a 15-year product term and a 30-year performance term to 90.3%.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

CSI Solar may repair, replace, add modules, or provide the applicable fair-market-value or output-gap refund.

Labour

Covered

Reasonable repair material and labour are covered when CSI Solar selects repair. Removal, installation and reinstallation remain with the buyer.

Freight

Not covered

After authorization, CSI Solar covers reasonable transport to its nominated point and return transport for the selected remedy. Taxes, duties, insurance and buyer-cooperation costs remain excluded.

Removal and reinstallation

Not stated

Removal, installation and reinstallation remain with the buyer unless CSI Solar agrees otherwise in signed writing.

Transferability

Covered

The warranty transfers to a later legal title holder while the modules remain at the original installation location. No product registration condition is stated.

Registration and conditions

Not stated

No product registration condition is stated. Claims require prompt written notice, serial numbers and purchase evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand, for products sold to and installed there under sales contracts or purchase orders signed on or after 30 June 2026. TopBiHiKu warranty V1.9 (June 2026) names CS6.2-66TB-XXX (IEC1000V) and CS6.2-66TB-XXX (IEC1500V), where XXX is the rated output, with a 12-year product warranty and a 30-year performance warranty: front-side output at Standard Testing Conditions no less than 99% of labelled power in the first year, an annual decline no more than 0.4% from year 2 to year 30, and no less than 87.4% of labelled power at the end of year 30.

Headline term

Stated

12 yr product / 30 yr performance

Product remedy

Conditional

CSI Solar may repair, replace, add modules, or provide the applicable fair-market-value or output-gap refund.

Labour

Covered

Reasonable repair material and labour are covered when CSI Solar selects repair. Removal, installation and reinstallation remain with the buyer.

Freight

Not covered

After authorization, CSI Solar covers reasonable transport to its nominated point and return transport for the selected remedy. Taxes, duties, insurance and buyer-cooperation costs remain excluded.

Removal and reinstallation

Not stated

Removal, installation and reinstallation remain with the buyer unless CSI Solar agrees otherwise in signed writing.

Transferability

Covered

The warranty transfers to a later legal title holder while the modules remain at the original installation location. No product registration condition is stated.

Registration and conditions

Not stated

No product registration condition is stated. Claims require prompt written notice, serial numbers and purchase evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; TopHiKu warranty V2.0, which applies to sales contracts or purchase orders signed on or after 30 May 2026, explicitly includes CS6.2-48TD (IEC1500V) (Black Frame & All-Black) and gives the all-black variant a 25-year product term plus 30-year power cover at 87.4%.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

CSI Solar may repair, replace, add modules, or provide the applicable fair-market-value or output-gap refund.

Labour

Covered

Reasonable repair material and labour are covered when CSI Solar selects repair. Removal, installation and reinstallation remain with the buyer.

Freight

Not covered

After authorization, CSI Solar covers reasonable transport to its nominated point and return transport for the selected remedy. Taxes, duties, insurance and buyer-cooperation costs remain excluded.

Removal and reinstallation

Not stated

Removal, installation and reinstallation remain with the buyer unless CSI Solar agrees otherwise in signed writing.

Transferability

Covered

The warranty transfers to a later legal title holder while the modules remain at the original installation location. No product registration condition is stated.

Registration and conditions

Not stated

No product registration condition is stated. Claims require prompt written notice, serial numbers and purchase evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand, for products delivered under a sales contract or purchase order signed on or after 30 May 2026. The TOPHiKu Limited Warranty Statement (AU-Rev TOPHiKu 2.0, May 2026) names CS6.1-72TD-XXX (IEC1500V), with a 12-year product warranty and a 30-year performance warranty: no less than 99% of labelled output during the first year, annual decline no more than 0.4% from year 2, and no less than 87.4% at the end of year 30. Output is verified at Standard Testing Conditions only, with measurement uncertainty applied.

Headline term

Stated

12 yr product / 30 yr performance

Product remedy

Conditional

CSI Solar may repair, replace, add modules, or provide the applicable fair-market-value or output-gap refund.

Labour

Covered

Reasonable repair material and labour are covered when CSI Solar selects repair. Removal, installation and reinstallation remain with the buyer.

Freight

Not covered

After authorization, CSI Solar covers reasonable transport to its nominated point and return transport for the selected remedy. Taxes, duties, insurance and buyer-cooperation costs remain excluded.

Removal and reinstallation

Not stated

Removal, installation and reinstallation remain with the buyer unless CSI Solar agrees otherwise in signed writing.

Transferability

Covered

The warranty transfers to a later legal title holder while the modules remain at the original installation location. No product registration condition is stated.

Registration and conditions

Not stated

No product registration condition is stated. Claims require prompt written notice, serial numbers and purchase evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australian residential rooftop installations; current AU download-centre policy reviewed 2026-10-04 is DAS-MP-001-A07 (printed 202504), explicitly naming DAS-DH96NE.A. It provides 25-year output-affecting materials/workmanship cover and 30-year front-side STC power cover: 99% after year 1, 0.4% subsequent annual degradation and 87.4% at year 30, based on the lower limit of nominal power. Start is the earlier of installation or 90 calendar days after delivery. The prior A08 label in this record is not supported by the currently linked PDF; historical cohort/supersession is not inferred. Warrantor DAS Solar Co., Ltd.; importer DAS Solar Australia Pty Ltd. The policy expressly retains Australian Consumer Law rights.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

DAS Solar chooses repair/replacement or product-defect residual-value refund at current market price. For a qualifying power shortfall it may repair/replace, supply compensating modules or refund at current market price. Power claims require designated/approved third-party testing and loss solely attributable to DAS Solar. Repaired/replacement modules receive only the original remaining term; a discontinued type may be replaced by another type/brand with different size, color, shape or power.

Labour

Conditional

Installation, removal and reinstallation costs remain with the customer; the policy does not establish unconditional installer labour reimbursement. Power-remedy dismantling and packaging also remain customer costs unless otherwise agreed in writing.

Freight

Not covered

Covered repair/replacement transport excludes air freight and requires written return permission. Unauthorized returns, insurance, air freight, customs clearance and tariffs remain customer costs; if inspection finds the claim outside warranty, the customer pays transport and must return/pay for pre-delivered replacements.

Removal and reinstallation

Not covered

Installation, removal and reinstallation remain customer costs. Power-remedy dismantling and packaging are also excluded unless agreed in writing.

Transferability

Conditional

Whole-warranty transfer requires modules intact at the original site without movement/dismantling, full payment received by DAS Solar, and formal written acceptance from the new owner received by DAS Solar. This is acceptance from the assignee, not a stated requirement for approval authored by DAS Solar. Prior remedied rights cannot be claimed again.

Registration and conditions

Conditional

No initial product pre-registration condition is stated. Written claims are due within 30 days of actual or constructive awareness, with defect description, serial number, photograph, test data, commercial invoice and purchase date. A Return Authorization Letter is required before return. The policy permits refusal where the supplying distributor has outstanding DAS Solar payments; this condition is separate from registration.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; DMW-AU02N-2026002 applies to N-type modules sold and installed in Australia under supply agreements from 1 June 2026. It covers the M10RT B54 glass-glass family for 25 product years and 30 power years.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

At DMEGC Solar's choice: repair, replacement, additional modules, residual-value refund, or payment for a warranted power shortfall.

Labour

Not covered

Performance analysis, inspection, diagnosis, removal and reinstallation costs are not covered.

Freight

Covered

DMEGC Solar bears shipping for its additional supply, repair or replacement obligations on the original Incoterms delivery basis.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation costs remain with the customer.

Transferability

Conditional

The warranty may be assigned in whole after written notice while the modules remain at their original installation position.

Registration and conditions

Covered

No product pre-registration is stated. A written claim is due within 30 days after discovery and requires purchase, serial, warranty-start, model, site and defect evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9
• Australian source 10

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The Australian warranty expressly names GCL-NT10/72GDFxxx and provides 12-year product and 30-year linear performance cover. The maker publishes it in three Australian revisions (2024-EN-AU-CEC-VER.1.0, 2024-EN-AU-CEC-NS-VER.1.0 and 2025-EN-AU-CEC-NS-VER.1.0); each names GCL-NT10/72GDFxxx and states the same 12-year product and 30-year performance terms. The maker download centre lists the 2025 revision as Limited Warranty - AUS. Each revision states that it continues to be valid for modules dispatched from GCLSI's factories and installed in Australia until an updated version is officially issued.

Headline term

Stated

12 yr product / 30 yr performance

Product remedy

Conditional

GCLSI may repair or replace an eligible module.

Labour

Not covered

On-site labour is not promised.

Freight

Conditional

No unconditional buyer-facing transport promise is scored.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Not stated

The warranty follows a module that remains at its original installation site.

Registration and conditions

Not stated

No product-registration condition is stated. Claims require prompt written notice with serial numbers and a stamped or signed invoice from GCLSI or its authorised distributor.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; a live exact-family Hyundai warranty copy on AC Solar Warehouse's domain, valid from 1 November 2024, expressly names HiT-HxxxCE-BF(ZB), including the scored 465 W code. It provides 30-year product and performance terms, repair, replacement or refund remedies, and limited authorised return and replacement transport. Installation, removal and reinstallation remain the customer's cost. The copy identifies Platform Energy Pty Ltd as importer and applies to original and subsequent owners while the modules remain at the original site. On 7 October 2026 AC Solar Warehouse's download page listed the CE-BF(ZB) warranty under a different file name, 'Hyundai Limited Warranty_AC SOLAR TRADING PTY LTD (final).pdf', and that link returned HTTP 404, so the file was not read. The maker's EMEA/APAC catalogue entry links a later Hyundai Limited Warranty valid from 1 July 2026 that names HiT-HxxxCE-BF(ZB) from 425 W to 470 W. Whether either of those documents governs current Australian supply is not publicly established, so the terms recorded here are those of the copy valid from 1 November 2024.

Headline term

Stated

30 yr product / 30 yr performance

Product remedy

Covered

At Hyundai's choice: repair, replacement, additional modules for a power shortfall, purchase-price refund after 3.3% annual depreciation, or current-market-value refund.

Labour

Covered

No independent or on-site labour reimbursement is provided. Installation, removal and reinstallation costs are expressly the customer's responsibility.

Freight

Not covered

Hyundai covers return shipping when it elects to collect modules and reasonable transport to the relevant area for repair or replacement. Insurance, taxes, duties, customs-related costs and buyer-cooperation costs remain excluded.

Removal and reinstallation

Covered

The customer pays installation, removal, reinstallation, discarding and packaging costs.

Transferability

Covered

The warranty defines the customer as the original end customer and subsequent owners while the modules remain at the original installation site. It does not impose a transfer registration condition.

Registration and conditions

Not stated

No product-registration condition is specified. Claims require written notice within 14 days of the defect, purchase evidence, model and serial numbers, supporting evidence and Hyundai's return authorisation.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Huasun's current Limited Warranty for Heterojunction Photovoltaic Modules Ver.3.0 (file HS-X-2.3.2-T-P-4-020) lists model code HSN-210R-B108DSN in Table 1 with a 15-year product term and a 30-year power term. Table 1 carries no power-bin suffix, so the 500, 510 and 520 W bins are not named individually. Two limits are material to an Australian buyer. Ver.3.0 is valid solely for genuine modules sold by Huasun under purchase agreements signed on or after 1 January 2026, and it carries no Australian Consumer Law statement and names no Australian importer. The Australia-region instrument that does carry an ACL clause and names Prosun Solar Distribution and AZ Energy as importers is Version 1.7, and its own clause 13 limits it to modules delivered by Huasun's factory between 1 January 2024 and 31 December 2025. Huasun's public warranty library, read on 6 October 2026, lists no Australia-specific warranty newer than the Version 1.7 file, so no Australian instrument for 2026 deliveries is publicly established. Which document applies to a given module depends on when Huasun delivered it and on the purchase agreement under which Huasun sold it, neither of which is public; Ver.3.0 section 8 makes that warranty conditional on the contract between Huasun and its customer. Ver.3.0 excludes modules bought through unauthorised sales channels (section 2.2(3) item m) and ceases to apply if a module is transferred or resold outside the country or region stipulated in its delivery contract (item n).

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

Repair, replacement or refund at Huasun's determination.

Labour

Not covered

Site labour is not covered by the limited warranty.

Freight

Not stated

Not stated as unconditionally covered.

Removal and reinstallation

Not covered

Not covered.

Transferability

Conditional

Assignable on written notice, conditional on the modules staying at the original installation location, full payment, entire-warranty transfer and the assignee accepting all terms; the assignor keeps joint and several liability.

Registration and conditions

Conditional

Under Ver.3.0, a claim may be notified in writing or by telephone within 15 working days of discovery and no later than 30 days after the non-conformity becomes apparent; all supporting materials are due within 30 days of discovery, and a late submission is deemed a waiver of the claim right. Transfer evidence is due within 15 working days of Huasun's request. Version 1.7, which covers modules delivered between 1 January 2024 and 31 December 2025, instead requires written notice within 30 days of becoming aware.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Covered by Huasun's Limited Warranty for Heterojunction Photovoltaic Modules Ver.3.0, which names this exact model in Table 1 and provides a 15-year product term and a 30-year power term. Two limits are material to an Australian buyer. Ver.3.0 is valid solely for modules sold under purchase agreements signed on or after 1 January 2026, and it carries no Australian Consumer Law statement and names no Australian importer. The Australia-region instrument that does carry an ACL clause and names Prosun Solar Distribution and AZ Energy as importers is Version 1.7, and its own clause 13 limits it to modules delivered between 1 January 2024 and 31 December 2025. Huasun has not reissued an Australia-specific instrument for 2026 deliveries, so a module bought new today is governed by the global document. Ver.3.0 also ceases to apply if a module is transferred or resold outside the country or region stipulated in its delivery contract.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

Repair, replacement or refund at Huasun's determination.

Labour

Not covered

Site labour is not covered by the limited warranty.

Freight

Not stated

Not stated as unconditionally covered.

Removal and reinstallation

Not covered

Not covered.

Transferability

Conditional

Assignable on written notice, conditional on the modules staying at the original installation location, full payment, entire-warranty transfer and the assignee accepting all terms; the assignor keeps joint and several liability.

Registration and conditions

Covered

Claims and transfer evidence must be submitted in writing, transfer evidence within 15 working days on request.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Covered by Huasun's Limited Warranty for Heterojunction Photovoltaic Modules Ver.3.0, which names this exact model in Table 1 and provides a 15-year product term and a 30-year power term. Two limits are material to an Australian buyer. Ver.3.0 is valid solely for modules sold under purchase agreements signed on or after 1 January 2026, and it carries no Australian Consumer Law statement and names no Australian importer. The Australia-region instrument that does carry an ACL clause and names Prosun Solar Distribution and AZ Energy as importers is Version 1.7, and its own clause 13 limits it to modules delivered between 1 January 2024 and 31 December 2025. Huasun's downloads library, read on 7 October 2026, lists no Australia-specific warranty issued after Version 1.7, so for a module sold under a purchase agreement signed on or after 1 January 2026 the warranty Huasun publishes is the global Ver.3.0 document. Ver.3.0 also ceases to apply if a module is transferred or resold outside the country or region stipulated in its delivery contract.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

Repair, replacement or refund at Huasun's determination.

Labour

Not covered

Site labour is not covered by the limited warranty.

Freight

Not stated

Not stated as unconditionally covered.

Removal and reinstallation

Not covered

Not covered.

Transferability

Conditional

Assignable on written notice, conditional on the modules staying at the original installation location, full payment, entire-warranty transfer and the assignee accepting all terms; the assignor keeps joint and several liability.

Registration and conditions

Conditional

Claims: notify Huasun in writing or by telephone within 15 working days of the date the customer first discovered, or should have discovered, reasonable evidence of a possible non-conformity, and no later than 30 days after it becomes apparent, with the supporting documents listed in clause 2.1(1). All required materials must be submitted within 30 days of that discovery date or the claim is deemed waived, and supplementary materials Huasun requests are due within 15 days. Transfer: written notice to Huasun, with evidence of succession within 15 working days of a Huasun request (clause 5).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Covered by Huasun's Limited Warranty for Heterojunction Photovoltaic Modules Ver.3.0, which names this exact model in Table 1 and provides a 15-year product term and a 30-year power term. Two limits are material to an Australian buyer. Ver.3.0 is valid solely for modules sold under purchase agreements signed on or after 1 January 2026, and it carries no Australian Consumer Law statement and names no Australian importer. The Australia-region instrument that does carry an ACL clause and names Prosun Solar Distribution and AZ Energy as importers is Version 1.7, and its own clause 13 limits it to modules delivered between 1 January 2024 and 31 December 2025. Huasun's public downloads listing, read on 7 October 2026, shows no Australia-specific warranty entry newer than 28 May 2025 and lists the global Ver.3.0 document, added 7 January 2026; neither document body could be re-read that day (HTTP 403), so this describes the listing and not the document text. Ver.3.0 also ceases to apply if a module is transferred or resold outside the country or region stipulated in its delivery contract.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

Repair, replacement or refund at Huasun's determination.

Labour

Not covered

Site labour is not covered by the limited warranty.

Freight

Not stated

Not stated as unconditionally covered.

Removal and reinstallation

Not covered

Not covered.

Transferability

Conditional

Assignable on written notice, conditional on the modules staying at the original installation location, full payment, entire-warranty transfer and the assignee accepting all terms; the assignor keeps joint and several liability.

Registration and conditions

Covered

Claims and transfer evidence must be submitted in writing, transfer evidence within 15 working days on request.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Covered by Huasun's Limited Warranty for Heterojunction Photovoltaic Modules Ver.3.0, which names this exact model in Table 1 and provides a 15-year product term and a 30-year power term. Two limits are material to an Australian buyer. Ver.3.0 is valid solely for modules sold under purchase agreements signed on or after 1 January 2026, and it carries no Australian Consumer Law statement and names no Australian importer. The Australia-region instrument that does carry an ACL clause and names Prosun Solar Distribution and AZ Energy as importers is Version 1.7, and its own clause 13 limits it to modules delivered between 1 January 2024 and 31 December 2025. Huasun's public warranty library, checked on 7 October 2026, lists no Australia-region instrument newer than Version 1.7, so the global Ver.3.0 document is the one that applies to purchase agreements signed on or after 1 January 2026. Ver.3.0 also ceases to apply if a module is transferred or resold outside the country or region stipulated in its delivery contract.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

Huasun chooses one of repair, replacement, refund of residual value or value difference, or additional modules to make up lost power (clause 2.2(1)), and the document describes these as the sole and exclusive remedies under the limited warranty (clause 2.2(2)). Replacement or additional modules must be of the same model and appearance, electrically compatible and not below the output the original modules should then deliver; where product updates prevent this, Huasun supplies the closest approximation (clause 2.2(2)d and e).

Labour

Not covered

Site labour is not covered by the limited warranty.

Freight

Not stated

Not stated as unconditionally covered.

Removal and reinstallation

Not covered

Not covered.

Transferability

Conditional

Assignable on written notice, conditional on the modules staying at the original installation location, full payment, entire-warranty transfer and the assignee accepting all terms; the assignor keeps joint and several liability.

Registration and conditions

Covered

No product registration step is stated. A claim must be notified to Huasun in writing or by telephone within 15 working days of the date the customer first discovered, or should have discovered, reasonable evidence of a possible non-conformity, and no later than 30 days after the non-conformity becomes apparent. All supporting materials must be submitted within 30 days of that discovery date, or the claim is treated as waived (clause 2.1(1)). Evidence of a transfer of ownership must be provided within 15 working days of Huasun's request (clause 5).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Covered by Huasun's Limited Warranty for Heterojunction Photovoltaic Modules Ver.3.0, which names this exact model in Table 1 and provides a 15-year product term and a 30-year power term. Two limits are material to an Australian buyer. Ver.3.0 is valid solely for modules sold under purchase agreements signed on or after 1 January 2026, and it carries no Australian Consumer Law statement and names no Australian importer. The Australia-region instrument that does carry an ACL clause and names Prosun Solar Distribution and AZ Energy as importers is Version 1.7, and its own clause 13 limits it to modules delivered between 1 January 2024 and 31 December 2025. Huasun's downloads library, read on 7 October 2026, lists no Australia-region warranty later than Version 1.7, so Ver.3.0 is the only current instrument it publishes for purchase agreements signed from 1 January 2026. Huasun's separate high-load datasheet for this model code shows a 30-year product-warranty badge marked available in AU, JP, KR and EUR; no warranty instrument read states that term, and Table 1 of Ver.3.0 gives 15 years. Ver.3.0 also ceases to apply if a module is transferred or resold outside the country or region stipulated in its delivery contract.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

Repair, replacement or refund at Huasun's determination.

Labour

Not covered

Site labour is not covered by the limited warranty.

Freight

Not stated

Not stated as unconditionally covered.

Removal and reinstallation

Not covered

Not covered.

Transferability

Conditional

Assignable on written notice, conditional on the modules staying at the original installation location, full payment, entire-warranty transfer and the assignee accepting all terms; the assignor keeps joint and several liability.

Registration and conditions

Conditional

Claims must be notified to Huasun in writing or by telephone within 15 working days of the date the customer first discovered, or should have discovered, evidence of a potential non-conformity, and in any event no later than 30 days after the non-conformity becomes apparent. All required supporting materials are due within 30 days of that first discovery date, and supplementary materials Huasun requests are due within 15 days of the request (clause 2.1(1)). A transfer needs written notice to Huasun, and evidence of the succession is due within 15 working days of Huasun's request (clause 5).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia. The Australian limited warranty effective 10 May 2024 lists JAM54D41-XXX/LB 420-455 W at a 15-year product warranty and 30-year linear power warranty, with 1% first-year degradation, 0.4% annual degradation thereafter and 87.4% output in year 30, for modules first sold after that date. A revision effective 10 May 2026 (clause 3.3) lists JAM54D41-XXX/LB at a 25-year product warranty and 30-year power warranty on the same degradation terms for modules first sold after 10 May 2026; modules sold earlier remain under the warranty applicable at the time of sale (clause 2.1). The sale date is the date in the supply contract of the JA Solar entity that sold the modules, so the term depends on when JA Solar sold that stock, not on the installation date. Whether the 2026 revision covers the JAM54D41-455/LB/1500V designation is not publicly established.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

JA Solar may repair without charge, replace, add modules, refund current market value, or provide other agreed compensation.

Labour

Not stated

Removal, reinstallation and customs-clearance costs are borne by the customer.

Freight

Conditional

Shipping cost allocation follows the original supply contract. The warranty does not promise unconditional freight cover.

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Covered

Transfer requires written notice, no outstanding payment, acceptance by the assignee and the modules remaining at the original site.

Registration and conditions

Not stated

No pre-registration is stated. A claim requires notice, purchase and serial evidence, and the prescribed inspection or testing process.

• Australian source 1
• Australian source 2
• Australian source 3

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; warranty A/11-Aus names JAM54D40-xxx/LR at 420-475 W with 15-year product and 30-year performance terms. Global A/14, effective 16 June 2026, also names JAM54D40-xxx/LR at 15 and 30 years. The supersession relationship between the two live instruments requires review. The maker's JAM54D40 LR/AU datasheet (version Global-EN-20260612A, dated 12 June 2026) prints a 25-year product warranty on page 1, while A/11-Aus and A/14 both state a 15-year product term for JAM54D40-xxx/LR. No warranty instrument giving a 25-year product term for JAM54D40-xxx/LR was found in the sources read, and the maker's Australian catalogue page could not be retrieved, so the 15-year term from the instruments is the one recorded here.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

JA Solar may repair, replace, add modules, refund current market value or provide agreed compensation.

Labour

Not covered

Customer removal and reinstallation costs are excluded.

Freight

Not covered

Shipping allocation follows the original supply contract; unconditional freight cover is not promised.

Removal and reinstallation

Not stated

Removal and reinstallation are borne by the customer.

Transferability

Conditional

Transfer is conditional on written notice, payment and acceptance by the assignee.

Registration and conditions

Not stated

No pre-registration is stated; claims require purchase, serial and defect evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australian instrument Q/JASO-QAM-125-Aus A/11-Aus, effective 10 May 2026, expressly includes JAMXXD50-XXX/GR under its model-placeholder convention. The D50/GR row gives 15-year product and 30-year power terms, 1% first-year and 0.35% subsequent annual degradation, with 88.85% at year 30. Applies to modules first sold after the effective date; earlier sales retain their original policy. Warranty starts at delivery or six months after factory dispatch, whichever occurs first. JA Solar Technology Co., Ltd. issues the policy; JA Solar Australia Pty Limited receives local claims without automatic reassignment of warrantor liability.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

At JA Solar's option: repair, replacement, depreciated/current-market refund or agreed compensation; the power remedy may include additional modules. Performing the warranty does not extend the warranty periods; the original periods still apply to repaired or replacement modules (pages 5–6).

Labour

Not covered

Independent onsite labour reimbursement is not promised; removal/reinstallation costs remain the customer's responsibility (page 6).

Freight

Conditional

Verified claims may receive actual supported return/testing transport costs under specified conditions. Destination/shipping costs follow the original supply contract; all freight is not unconditionally covered (pages 4–6).

Removal and reinstallation

Not stated

Removal/reinstallation and customs costs are allocated to the customer (page 6).

Transferability

Covered

Assignment requires written notice, retention at the original installation site, no outstanding supply-contract payment and the assignee accepting the terms (page 7).

Registration and conditions

Conditional

Written claim notice is required within 14 calendar days of awareness or before expiry, with documentary proof and authorised return procedure. This is a claim condition, not a purchase-registration requirement (page 4).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia: Q/JASO-QAM-125-Aus A/11-Aus, effective 10 May 2026, expressly covers JAMXXD50-XXX/LR including JAM48D50/LR:15-year product and 30-year performance coverage. Applies to modules first sold after its effective date; earlier sales retain their governing policy. Coverage starts at the earlier of delivery or six months after factory dispatch. China-based JA Solar Technology Co., Ltd. issues the policy; Australian consumers may submit claims to JA Solar Australia Pty Limited. Local claim receipt does not reassign warrantor liability; Australian Consumer Law rights are preserved.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

At JA Solar's option: repair, replacement, depreciated/current-market refund or agreed compensation; the power remedy may include additional modules. Replacement carries the original remaining term (pages 4–5).

Labour

Not covered

Independent onsite labour reimbursement is not promised; removal/reinstallation costs remain the customer's responsibility (page 6).

Freight

Conditional

Verified claims may receive actual supported return/testing transport costs under specified conditions. Destination/shipping costs follow the original supply contract; all freight is not unconditionally covered (pages 4–6).

Removal and reinstallation

Not stated

Removal/reinstallation and customs costs are allocated to the customer (page 6).

Transferability

Covered

Assignment requires written notice, retention at the original installation site, no outstanding supply-contract payment and the assignee accepting the terms (page 7).

Registration and conditions

Conditional

Written claim notice is required within 14 calendar days of awareness or before expiry, with documentary proof and authorised return procedure. This is a claim condition, not a purchase-registration requirement (page 4).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Jinko's current AU/NZ warranty names JKMxxxN-48HL4M-DB, provides repair, replacement, additional-module or refund remedies and remedy shipping, and permits whole-warranty assignment after written notice and full payment. Dismantling and reinstallation remain with the customer.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

At Jinko's choice: repair, replacement, additional modules, residual-value refund, or payment for a warranted power shortfall.

Labour

Not covered

Customer inspection, diagnosis, removal and reinstallation costs are not covered.

Freight

Covered

Jinko bears shipping for additional, repaired or replacement modules; unapproved returns remain at the customer's risk.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation are borne by the customer.

Transferability

Conditional

The complete warranty may be assigned after written notice and full payment; Jinko may require an assignment agreement.

Registration and conditions

Covered

No pre-registration is stated; written notice and an online claim are due within 30 days after discovery.

• Australian source 1
• Australian source 2
• Australian source 3

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; LIMITED WARRANTY REV.AU20251210 LINEAR MONOFACIAL MODULE names JKMxxxN-54HL4R-V with a 25-year product term and a 30-year power term, and applies to purchase agreements on or after 10 December 2025. Cover starts at the earlier of delivery to the original purchaser or 180 days after the manufacture date, not installation. Power retention is 99% after year one, then 0.40 percentage points per year to 87.40% at year 30, measured at STC with test uncertainty considered under IEC 61215. Exclusions include installation in a marine environment or on mobile platforms other than single or dual-axis trackers, relocation from the original installation location or outside the original sales region, and modules bought through unauthorised sales channels. The instrument is conditional on incorporation into the purchase agreement, so actual purchase-version eligibility must be checked.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

At Jinko's choice: repair, replacement, additional modules, residual-value refund or payment for the warranted output shortfall.

Labour

Not covered

Customer inspection, diagnosis, removal and reinstallation costs are excluded.

Freight

Covered

Jinko bears shipping for its selected replacement, repair or additional-module remedy and for modules it elects to retrieve.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation remain customer costs.

Transferability

Conditional

The warranty may be assigned after written notice, full payment and any assignment agreement reasonably requested by Jinko.

Registration and conditions

Conditional

No pre-registration is stated; written notice and the specified purchase, serial, site and defect evidence are required after discovery.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; Jinko's 10 December 2025 warranty names the JKMxxxN-54HL4R-B all-black monofacial family for a 25-year product warranty and a 30-year linear power warranty. It applies to covered modules sold under purchase agreements signed on or after 10 December 2025; the instrument applicable at the sale date remains controlling.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

Jinko may repair, replace, refund residual value or output-gap value, or supply additional modules under the published terms.

Labour

Conditional

Performance analysis, inspection, diagnosis, dismantling, repacking, installation and reinstallation are not an unconditional Jinko cost.

Freight

Covered

Jinko states it bears shipping for an accepted repair, replacement or additional-module remedy; unsupported returns and an unproven independent test can leave costs with the claimant.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation remain with the customer under the current warranty.

Transferability

Not covered

The current warranty extends to the original purchaser and its successors and permitted assigns. The entire warranty may be assigned in whole but not in part, subject to written notice to Jinko and Jinko's receipt of full and final payment, and the assignee must execute agreements Jinko reasonably requests. Benefits already claimed for a similar root cause by a previous customer are excluded.

Registration and conditions

Covered

No separate product-registration condition is stated. A claim must be lodged promptly, no later than 30 days after discovery, with claimant, serial, purchase, installation and supporting evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; Jinko's 10 December 2025 warranty names the JKMxxxN-54HL4R-BDV bifacial dual-glass family for a 25-year product warranty and a 30-year linear power warranty. It applies to covered modules sold under purchase agreements signed on or after 10 December 2025; the instrument applicable at the sale date remains controlling.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

Jinko may repair, replace, refund residual value or output-gap value, or supply additional modules under the published terms.

Labour

Conditional

Performance analysis, inspection, diagnosis, dismantling, repacking, installation and reinstallation are not an unconditional Jinko cost.

Freight

Covered

Jinko states it bears shipping for an accepted repair, replacement or additional-module remedy; unsupported returns and an unproven independent test can leave costs with the claimant.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation remain with the customer under the current warranty.

Transferability

Not stated

The current warranty extends to the original purchaser and its successors and permitted assigns, less benefits already claimed for the same cause.

Registration and conditions

Covered

No separate product-registration condition is stated. A claim must be lodged promptly, no later than 30 days after discovery, with claimant, serial, purchase, installation and supporting evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; Jinko's 10 December 2025 warranty names the JKMxxxN-54HL4R-V monofacial family for a 25-year product warranty and a 30-year linear power warranty. It applies to covered modules sold under purchase agreements signed on or after 10 December 2025; the instrument applicable at the sale date remains controlling. Cover starts at the earlier of delivery to the original purchaser or 180 days after the manufacture date encoded in the serial number, not installation. Power retention is 99% after year one, then 0.40 percentage points per year to 87.40% at year 30, measured at STC against nameplate power excluding any positive tolerance. The instrument excludes modules installed in a marine environment or on mobile platforms other than single or dual-axis trackers, modules in direct contact with corrosive agents or salt water, modules moved from the original installation location or outside the original sales region, and modules bought through unauthorised sales channels or without full payment to Jinko. The instrument states that its benefits are in addition to rights under the Australian Consumer Law and the New Zealand Consumer Guarantees Act 1993, which cannot be excluded. The terms are conditional on incorporation into the purchase agreement and are subject to modification there, and Jinko reserves the right to modify or update the instrument at any time.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

Jinko may repair, replace, refund residual value or output-gap value, or supply additional modules under the published terms.

Labour

Conditional

Performance analysis, inspection, diagnosis, dismantling, repacking, installation and reinstallation are not an unconditional Jinko cost.

Freight

Covered

Jinko states it bears shipping for an accepted repair, replacement or additional-module remedy; unsupported returns and an unproven independent test can leave costs with the claimant.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation remain with the customer under the current warranty.

Transferability

Not stated

The current warranty extends to the original purchaser and its successors and permitted assigns, less benefits already claimed for the same cause.

Registration and conditions

Covered

No separate product-registration condition is stated. A claim must be lodged promptly, no later than 30 days after discovery, with claimant, serial, purchase, installation and supporting evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand. LIMITED WARRANTY REV.AU20251210 LINEAR MONOFACIAL MODULE, linked from the Jinko Solar Australia download centre, names JKMxxxN-60HL4-V with a 25-year product term and a 30-year power term, and applies to purchase agreements signed on or after 10 December 2025. The earlier REV.AU20250110, for purchase agreements signed on or after 10 January 2025, lists the same type with the same product, power and degradation terms. Power retention is 99% after year 1, then 0.40 percentage points per year to 87.40% at year 30.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

Jinko may repair, replace, add modules, or refund residual value or the warranted output gap.

Labour

Not covered

Jinko performs a selected repair, but analysis, inspection, diagnosis, dismantling and reinstallation costs are excluded.

Freight

Conditional

Jinko pays shipping for its additional supply, repair or replacement obligation. Unapproved returns and failed independent tests may be charged back to the claimant.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation are expressly borne by the claimant.

Transferability

Conditional

The whole warranty may be assigned with written notice to Jinko, full payment and any requested assignment agreement. It is not an automatic unrestricted transfer.

Registration and conditions

Conditional

No product registration condition is stated. Notice is required within 30 days after learning of a claimed breach, with the specified evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Two AU/NZ bifacial instruments name JKMxxxN-72HL4-BDV, and which one governs a given unit depends on the purchase agreement date and its incorporation. REV.AU20231101 applies to purchase agreements signed on or after 1 November 2023 and states no end date. REV.AU20251210 applies to purchase agreements signed on or after 10 December 2025 and is the bifacial instrument Jinko Solar Australia's after-sales page lists on 6 October 2026. Both provide 12-year product and 30-year front-side power cover: 99% after year one, 0.4% annual degradation thereafter and 87.4% at year 30. In both, cover starts at the earlier of delivery to the original purchaser or 180 days after manufacture, rather than installation. REV.AU20251210 also states that the warranties apply only while the module stays within the original sales region. Each instrument is subject to the supplied unit's governing agreement and version. Rear-side output is not a separate warranted nameplate.

Headline term

Stated

12 yr product / 30 yr performance

Product remedy

Covered

At Jinko's choice: repair, replacement, additional modules, or a residual-value or warranted-output-gap refund using Jinko's current price per watt. Replacement power must meet the remaining warranted output, rather than automatically restore a new 610 W nameplate, and repair or replacement does not restart the warranty term. Jinko pays shipping for its selected supply, repair or replacement obligation; dismantling, repacking, installation and reinstallation remain owner costs. Reasonable independent-testing costs are initially paid by Jinko but can be recovered from the claimant if a breach is not established. Australian Consumer Law rights remain additional.

Labour

Not covered

Jinko performs a selected repair, but analysis, inspection, diagnosis, dismantling and reinstallation costs are excluded.

Freight

Conditional

Jinko pays shipping for its additional supply, repair or replacement obligation. Unapproved returns and failed independent tests may be charged back to the claimant.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation are expressly borne by the claimant.

Transferability

Conditional

The whole warranty may be assigned with written notice to Jinko, full payment and any requested assignment agreement. It is not an automatic unrestricted transfer.

Registration and conditions

Not stated

No separate product-registration condition is stated in either instrument. Give notice promptly and within 30 days after learning of a claimed breach, with claimant details, serial/model/count, purchase and start-date evidence, installation location and supporting photos or tests. Under REV.AU20231101, section 2.1(b) requires email notice, while 2.1(a) says email alone is not valid notice; the required notice channel needs clarification and email alone should not be presented as sufficient. Under REV.AU20251210, section 2.1(b) names the after-sales online platform at https://cs.jinkosolar.com for the 30-day notice, while 2.1(a) still says email alone is not valid notice and still lists aus@jinkosolar.com for notices, so the position is narrower than in the earlier instrument but is not stated as a single channel. Obtain written consent before returning modules.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; the current monofacial warranty applies to eligible covered types, with the exact sheet publishing 12-year product and 30-year power cover at 99% after year 1, 0.4% annually and 87.4% at year 30.

Headline term

Stated

12 yr product / 30 yr performance

Product remedy

Conditional

Jinko may repair, replace, add modules, or refund residual value or the warranted output gap.

Labour

Not covered

Jinko performs a selected repair, but analysis, inspection, diagnosis, dismantling and reinstallation costs are excluded.

Freight

Conditional

Jinko pays shipping for its additional supply, repair or replacement obligation. Unapproved returns and failed independent tests may be charged back to the claimant.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation are expressly borne by the claimant.

Transferability

Conditional

The whole warranty may be assigned with written notice to Jinko, full payment and any requested assignment agreement. It is not an automatic unrestricted transfer.

Registration and conditions

Conditional

No product registration condition is stated. Notice is required within 30 days after learning of a claimed breach, with the specified evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; warranty REV.AU20251210 explicitly names JKMxxxN-48QL6-DB and provides a 25-year product term and 30-year power term, with 1% first-year and 0.35% later annual degradation to 88.85% at year 30. It applies to modules sold under Jinko purchase agreements signed on or after 10 December 2025 and is conditional on incorporation into the purchase agreement. Cover starts at the earlier of delivery to the original purchaser or 180 days after manufacture, not installation. Claims must be notified within 30 days of knowledge through the after-sales platform. Marine-environment installation, mobile platforms other than single or dual-axis trackers, and relocation outside the original sales region are excluded. Actual purchase-version eligibility must be checked.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

At Jinko's choice: repair, replacement, additional modules, residual-value refund or payment for the warranted output shortfall.

Labour

Not covered

Customer inspection, diagnosis, removal and reinstallation costs are excluded.

Freight

Covered

Jinko bears shipping for its selected replacement, repair or additional-module remedy and for modules it elects to retrieve.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation remain customer costs.

Transferability

Conditional

The warranty may be assigned after written notice, full payment and any assignment agreement reasonably requested by Jinko.

Registration and conditions

Conditional

No pre-registration is stated; written notice and the specified purchase, serial, site and defect evidence are required after discovery.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; the governing warranty explicitly names JKMxxxN-48QL6-DV and provides 25-year product and 30-year performance terms, with 1% first-year and 0.35% later annual degradation to 88.85%.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

At Jinko's choice: repair, replacement, additional modules, residual-value refund, or payment for a warranted power shortfall.

Labour

Not covered

Jinko may carry out its selected repair project, but customer inspection, diagnosis, removal and reinstallation costs are not covered.

Freight

Covered

Jinko bears shipping for additional, repaired or replacement modules. Unapproved returns are at the customer's risk and testing costs can be recovered from the customer when no breach is found.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation costs are borne by the customer.

Transferability

Conditional

The complete warranty may be assigned after written notice and full payment. Jinko may require the new owner to execute an assignment agreement.

Registration and conditions

Covered

No pre-registration requirement is stated. A claim requires written notice and an online filing within 30 days after discovery, with purchase, serial, site and defect evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; warranty REV.AU20251210 explicitly names JKMxxxN-51QL6-DB and provides a 25-year product term and 30-year power term, with 1% first-year and 0.35% later annual degradation to 88.85% at year 30.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

At Jinko's choice: repair, replacement, additional modules, residual-value refund or payment for the warranted output shortfall.

Labour

Not covered

Customer inspection, diagnosis, removal and reinstallation costs are excluded.

Freight

Covered

Jinko bears shipping for its selected replacement, repair or additional-module remedy and for modules it elects to retrieve.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation remain customer costs.

Transferability

Conditional

The warranty may be assigned after written notice, full payment and any assignment agreement reasonably requested by Jinko.

Registration and conditions

Conditional

No pre-registration is stated; written notice and the specified purchase, serial, site and defect evidence are required after discovery.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: AU/NZ monofacial instrument REV.AU20251210 explicitly names JKMxxxN-51QL6-DV for purchase agreements signed on or after 10 December 2025, subject to the supplied unit's governing agreement and version. Product cover is 25 years; power cover is 30 years at 99% after year one, 0.35% annual degradation thereafter and 88.85% at year 30. Cover starts at the earlier of delivery to the original purchaser or 180 days after manufacture. Power is assessed at front-side STC, excluding positive nameplate tolerance and allowing measurement uncertainty. Exclusions include modules installed on mobile platforms (other than single or dual-axis trackers) or in a marine environment, and modules in direct contact with corrosive agents or salt water (clause 2.2(c), items 6 and 7).

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

At Jinko's choice: repair, replacement, additional modules, a residual-value refund, or payment for the warranted output gap using Jinko's current price per watt. Replacement must meet the remaining warranted power, and repair or replacement does not extend the original warranty term. Jinko pays shipping for its selected supply, repair or replacement; dismantling, repacking, installation and reinstallation remain owner costs. Independent testing is initially funded by Jinko, but reasonable testing, shipping and insurance costs can be recovered from the claimant if a breach is not established. Australian Consumer Law rights remain additional.

Labour

Not covered

The warranty does not cover customer inspection, diagnosis, removal or reinstallation costs.

Freight

Covered

Jinko bears shipping for additional, repaired or replacement modules and any module it elects to retrieve.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation costs remain with the customer.

Transferability

Conditional

The whole warranty may be assigned after written notice, full payment and any assignment agreement reasonably requested by Jinko.

Registration and conditions

Not stated

No pre-registration condition is stated. Provide written notice and file through Jinko's after-sales online platform within 30 days after learning of a claimed breach; email alone is expressly insufficient. Supply claimant details, module type/count and serials, purchase and start-date evidence, original installation location, and photos or test reports supporting the defect. Obtain written consent before returning modules; unapproved returns remain at the claimant's risk and cost.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; LIMITED WARRANTY REV.AU20251210 LINEAR BIFACIAL MODULE names JKMxxxN-66QL6-BDV with a 12-year product term and a 30-year power term (1.00% first year, 0.35% annual, 88.85% at the end of year 30), and applies to purchase agreements signed on or after 10 December 2025. Cover starts at the earlier of delivery to the original purchaser or 180 days after manufacture, not at installation. The terms are conditional on incorporation into the purchase agreement. Power retention is measured at STC with test uncertainty considered, not as field energy yield.

Headline term

Stated

12 yr product / 30 yr performance

Product remedy

Covered

At Jinko's choice: repair, replacement, additional modules, residual-value refund or payment for the warranted output shortfall.

Labour

Not covered

Customer inspection, diagnosis, removal and reinstallation costs are excluded.

Freight

Covered

Jinko bears shipping for its selected replacement, repair or additional-module remedy and for modules it elects to retrieve.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation remain customer costs.

Transferability

Conditional

The warranty may be assigned after written notice, full payment and any assignment agreement reasonably requested by Jinko.

Registration and conditions

Conditional

No pre-registration is stated. Notice must be in writing, and although the instrument directs notices to aus@jinkosolar.com, e-mail alone is not valid notice (section 2.1(a)). A claim must be submitted promptly and no later than 30 days after knowledge through the after-sales platform at cs.jinkosolar.com with claimant details, a description of the claim, photos or test reports, serial numbers, types and quantity of affected modules, purchase and warranty-start evidence, the initial installation location, any supplementary information Jinko requires and, on request, the affected modules; Jinko may refuse to process a claim that lacks this information (section 2.1(b)). Modules returned without Jinko's written consent are at the customer's risk and expense (section 2.1(c)).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; current AU CEC warranty route links LP/QD--QC-002, edition A/4, naming LP182*210-M-48-NB 420–455 W (PDF2). It states 25-year product and 30-year N-type power coverage, but PDF4 clause 3.D limits power cover to 15 years when used in a “non-grounded foundation environment”. The meaning/application of that condition requires supplier clarification; retain this published limitation without assuming it applies to all installations. Global LP/QD--QC-001 ninth edition effective 29 September 2026 is a separate instrument and is not established as superseding this exact AU warranty.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

Leapton may repair or replace an accepted defective module under the product warranty.

Labour

Not covered

Removal, installation and reinstallation costs are generally excluded.

Freight

Conditional

The Australian procedure allows reasonable proven shipping compensation only after supplier responsibility is confirmed.

Removal and reinstallation

Not stated

Removal and reinstallation remain owner costs unless separately agreed.

Transferability

Covered

Subsequent-owner transfer remains not publicly established. The exact AU warranty defines customer by original terminal sale (PDF2) but publishes no affirmative transfer entitlement or explicit transfer prohibition. The newer global instrument likewise does not establish a transfer right; original-customer wording alone is not proof transfer is forbidden.

Registration and conditions

Not stated

The claim process requires purchase, product and defect evidence; no pre-registration condition was located.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The current Australian catalogue links the Utility Generation Market policy, cover 20240906/catalogue V05-UBG_20240914, explicitly naming LR7-72HYD. It grants 12-year product and 30-year front-side performance cover, 99% first-year floor, 0.35% annual decline thereafter and 88.85% year 30. Commencement is earlier of delivery to the supply-contract buyer or six months after factory shipment. The sales-contract warranty and applicable channel/revision must be confirmed for the purchase; no retroactive replacement of older terms is assumed.

Headline term

Stated

12 yr product / 30 yr performance

Product remedy

Covered

Supplier chooses repair, replacement/additional modules or residual-value/output-gap refund. Utility policy uses remaining-service-life/30 in both refund calculations. Repairs/replacements retain remaining warranty; no restart. Settlement agreement can be a remedy prerequisite.

Labour

Not covered

Unconditional owner labour coverage is not promised; customer dismantling, repacking, installation and reinstallation costs are excluded from the voluntary remedy.

Freight

Conditional

Necessary documented claim shipping reimbursement needs technical-service approval and RMA. Replacement delivery costs follow original supply-contract Incoterms and invoices. Unapproved returns remain customer risk/cost; no unconditional freight promise.

Removal and reinstallation

Not stated

Dismantling, repacking, installation/reinstallation and related expenses are assigned to the customer under the utility policy; statutory rights remain separate.

Transferability

Conditional

Conditional transfer to the subsequent project owner: inform supplier in writing; modules remain at original site without tampering; purchase price and other payable amounts are paid; transfer covers all terms and transferee accepts them. If requested, ownership evidence is due within 15 days. This is not automatic owner transfer.

Registration and conditions

Not stated

Claims must be within term, with written notice within 30 days after identifying the claim, claimant/fault/supporting photos or data, serial/model, purchase evidence and location. Returns require RMA. Mutually accepted dispute testing is initially supplier-funded, with costs ultimately allocated to losing party; no separate mandatory online warranty-registration condition is established in this instrument.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; LR7-54HVH-xxxM Explorer and LR7-54HVH-xxxM Scientist have 25-year product and 30-year performance terms. LONGi may repair, replace, add modules or refund, conditionally compensates approved shipping, permits written transfer at the original site, and leaves removal and reinstallation with the customer.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

At LONGi's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.

Labour

Conditional

LONGi may perform a site investigation at its own cost, but the warranty does not promise reimbursement of customer or on-site repair labour.

Freight

Conditional

Necessary documented claim shipping may be compensated with technical-service approval. Remedy delivery, insurance, freight and customs otherwise follow the original supply-contract Incoterms.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation costs are borne by the customer.

Transferability

Conditional

The complete warranty may transfer after written notice while the modules remain at the original site, all amounts are paid and the new owner accepts all terms.

Registration and conditions

Not stated

No product pre-registration requirement is stated. Written or email notice is due within 30 days after identifying a claim, with purchase, serial, project and defect evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; the Hi-MO X10 distributed-generation AU warranty names LR7-72HVH-xxxM Scientist and Explorer with a 15-year product term and a 30-year performance term. The 25-year product table in the same instrument is the 54-cell family and is not transferred.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

At LONGi's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.

Labour

Conditional

LONGi may perform a site investigation at its own cost, but the warranty does not promise reimbursement of customer or on-site repair labour.

Freight

Conditional

Necessary documented claim shipping may be compensated with technical-service approval. Remedy delivery, insurance, freight and customs otherwise follow the original supply-contract Incoterms.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation costs are borne by the customer.

Transferability

Conditional

The complete warranty may transfer after written notice while the modules remain at the original site, all amounts are paid and the new owner accepts all terms.

Registration and conditions

Not stated

No product pre-registration requirement is stated. Written or email notice is due within 30 days after identifying a claim, with purchase, serial, project and defect evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the model-linked warranty expressly names PSXXXL7GFH-18/VBH and states a 15-year product and 30-year performance term. Phono Solar's Australian product page separately advertises a 30-year residential product term, but no model-specific 30-year instrument was published in the reviewed downloads. The 15-year governing term remains the benchmark. Remedies include repair, replacement, additional modules or value-based refund, with conditional sea freight, written transfer at the original site, and customer-paid removal and reinstallation.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

Phono chooses repair, replacement/additional modules or a current-price residual-value/output-gap payment. A residual-value refund ends that product warranty; repair/replacement does not restart it. Replacements may differ if production ends. Australian Consumer Law guarantees remain.

Labour

Conditional

Phono Solar may carry out its selected repair, but the warranty does not promise reimbursement of independent or on-site labour.

Freight

Conditional

Reasonable documented sea freight for an authorized return and reshipment may be reimbursed with prior approval; customs clearance remains with the buyer and other delivery costs follow the original Incoterms.

Removal and reinstallation

Not stated

Dismantling, repacking, installation and reinstallation costs are borne by the customer.

Transferability

Conditional

The complete warranty may transfer after written notice while the modules remain at the original site, all amounts are paid and the new owner accepts all terms.

Registration and conditions

Conditional

Local registration is optional. Cover starts at installation or three months after delivery to the contractual first buyer, whichever is earlier. Claims need immediate written notice, serial numbers, delivery/installation dates and defect or shading photos; returns require prior written approval. The linked instrument applies to deliveries from 1 April 2025.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; REC's Asia-Pacific warranty covers the Alpha Pure-R with a 20-year standard product warranty and 25-year performance warranty. The standard remedy is repair, equivalent replacement or current-market refund, with restricted transport and no site labour or reinstallation. Eligible systems installed and registered by an REC Certified Solar Professional can receive ProTrust's 25-year product term and fixed labour benefit, subject to system-size terms.

Headline term

Stated

20 yr product / 25 yr performance

Product remedy

Conditional

At REC's choice: repair, equivalent replacement or refund of the current market price; a performance claim may instead receive additional panels.

Labour

Not covered

The standard warranty excludes on-site labour. Eligible REC ProTrust systems receive a fixed labour payment to an REC Certified Solar Professional, not uncapped labour cover.

Freight

Conditional

REC covers non-air transport to a REC-designated facility. Freight beyond that facility, including delivery to the buyer's site, is discretionary case by case.

Removal and reinstallation

Not covered

The standard warranty excludes de-installation, removal and reinstallation costs.

Transferability

Conditional

The warranty transfers to a subsequent owner of the same unaltered solar facility while the panels remain installed at the original property. Proof of each sale is required with a claim.

Registration and conditions

Conditional

No pre-registration is required for the standard warranty. ProTrust requires an REC Certified Solar Professional installation and installer registration with REC.

• Australian source 1
• Australian source 2
• Australian source 3

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; REC Alpha warranty Rev 8 explicitly names Alpha Pure-RX and REC Solar Pte. Ltd. as warrantor. Standard cover is 20 years product and 25 years performance, with 98% in year one, 0.25% later annual degradation and 92% at year 25. Conditional REC ProTrust can extend product and labour benefits when its installer, registration and system-size conditions are met.

Headline term

Stated

20 yr product / 25 yr performance

Product remedy

Conditional

At REC's choice: repair, equivalent replacement or refund of the current market price; a performance claim may instead receive additional panels.

Labour

Not covered

The standard warranty excludes on-site labour. Eligible REC ProTrust systems receive a fixed labour payment to an REC Certified Solar Professional, not uncapped labour cover.

Freight

Conditional

REC covers non-air transport to a REC-designated facility. Freight beyond that facility, including delivery to the buyer's site, is discretionary case by case.

Removal and reinstallation

Not covered

The standard warranty excludes de-installation, removal and reinstallation costs.

Transferability

Conditional

Transfers to a subsequent owner of the same unaltered solar facility while the panels remain installed at the original property. Proof of each sale is required with a claim.

Registration and conditions

Conditional

No pre-registration is required for the standard warranty. ProTrust requires an REC Certified Solar Professional installation and installer registration with REC.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the n-type dual-glass warranty names RSM132-8-xxxBHDG at 15-year product and 30-year performance terms in two revisions. Revision A1[2024], valid from 1 June 2024, promises repair or replacement at no charge for parts or labour, conditional return and reshipment costs, and transfer at the original site, and excludes removal and reinstallation. Revision A2[2026], hosted by Risen Australia and linked from the exact product page, valid from 10 July 2026, keeps the same durations, power terms, transfer conditions, return and reshipment cost cover and exclusion of removal and reinstallation. It lets Risen choose, at its sole discretion, among additional modules to cover a power gap, repair or replacement, or a refund of the lower of a residual value and the value of the output gap, priced at a market rate Risen determines, and it omits the no-charge-for-parts-or-labour sentence. It also states that the purchaser disposes of out-of-use modules at its own cost unless the sales contract or mandatory law provides otherwise. Each revision states that it applies to modules manufactured after its valid-from date and also that modules supplied during its tenure take its terms; which revision governs a given module is not publicly established from the documents alone.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

Revision A1[2024]: at Risen's choice, repair or replacement with a new or remanufactured equivalent. Revision A2[2026]: at Risen's sole discretion, additional modules to compensate for the power gap, repair or replacement, or a refund of the lower of a residual value (market price per watt at the time of claim x nominal power x remaining power-warranty fraction) and the value of the output gap.

Labour

Not stated

Revision A1[2024] states repair or replacement at no charge to the purchaser for parts or labour; site removal, installation and reinstallation costs are excluded. Revision A2[2026] does not state the no-charge-for-parts-or-labour sentence and also excludes removal, installation and reinstallation costs; whether labour for Risen's own repair is covered under A2[2026] is not publicly established in the document.

Freight

Covered

After prior return authorization, Risen covers return and reshipment costs according to the Incoterms previously used between supplier and purchaser.

Removal and reinstallation

Not covered

Removal, installation and reinstallation costs are not covered.

Transferability

Covered

Transfers to a new legal owner with the original proof of purchase while the modules remain at the original site and the prior owner has not breached the warranty.

Registration and conditions

Not stated

No product pre-registration requirement is stated. A claim requires proof of purchase, product and defect information, and prior authorization before return.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Risen's n-type dual-glass warranty names RSM108-11-xxxBNDG at 15-year product and 30-year power coverage (99% after year one, then no more than 0.4% a year; the datasheet shows 87.4% at year 30). Revision A2[2024] applies to modules manufactured after 15 July 2024. Revision A2[2026], valid from 10 July 2026, applies to modules manufactured after that date and changes the remedy wording. Each revision also states that modules supplied by Risen while it is in force take its terms. A separate 25-year rooftop warranty for Australia and New Zealand, revision A2[2026], also names RSM108-11-xxxBNDG: it gives 25-year product and 30-year power coverage for modules first installed after 10 July 2026 on residential, industrial or commercial rooftops in Australia or New Zealand. The scored 15-year product term follows the dual-glass warranty; the documents reviewed are silent on which instrument prevails where more than one applies. All three provide authorized return and reshipment costs and transfer while the modules remain at the original installation, and all exclude removal, installation and reinstallation.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

A2[2024]: at Risen's option, repair or replacement with a new or remanufactured equivalent. A2[2026] dual-glass and AU/NZ rooftop warranties: at Risen's sole discretion, additional modules to cover a power gap, repair or replacement, or a refund of residual value or of the output-gap value, whichever is lower, at a market price set by Risen.

Labour

Covered

A2[2024] states repair or replacement at no charge for parts or labor. The A2[2026] documents do not repeat that wording. All three state that Risen does not bear removal, installation or reinstallation costs (clause 11).

Freight

Not stated

After prior authorisation, return and reshipment follow the Incoterms used between supplier and purchaser.

Removal and reinstallation

Not covered

Removal, installation and reinstallation are not covered.

Transferability

Covered

Transfers with original proof of purchase while the modules remain at the original site and the prior owner has not breached the warranty.

Registration and conditions

Not stated

No pre-registration is stated; claims require purchase, product and defect evidence plus return authorisation.

• Australian source 1
• Australian source 2
• Australian source 3

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Runergy publishes two instruments that name HY-DH144N8#-*** on identical family terms. Global version 4.1, effective 20 January 2026, and Australia and New Zealand version 2.2, effective 15 December 2025, each give 12-year product workmanship cover and 30-year linear power cover, with 1% first-year degradation, 0.4% annual degradation thereafter and 87.4% guaranteed output at year 30. Version 2.2 applies to Grade A modules sold and installed in Australia and New Zealand and carries the Australian Consumer Law consumer-guarantee statement. Version 4.1 applies to the country or region named in the sales contract. Which instrument governs a given purchase depends on that contract and the effective dates, and this record does not decide it. The 25-year rooftop product term in version 2.2 sits on other model rows and is not transferred to HY-DH144N8.

Headline term

Stated

12 yr product / 30 yr performance

Product remedy

Conditional

Runergy may repair, replace or refund the then-current market value of the affected module.

Labour

Covered

Field labour, removal and reinstallation are not expressly included.

Freight

Covered

Reasonable sea freight for an approved claim is covered in both directions when agreed with Runergy in advance.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Conditional

Transfer is permitted to a subsequent owner after written notice, subject to full payment and the module remaining at its original installation site.

Registration and conditions

Not stated

No product-registration condition is stated. Claims require written notice with serial numbers, purchase evidence and the specified installation details.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The governing 2025 dual-glass warranty expressly includes SRP-XXX-BTE-BG. It provides a 15-year product warranty and a 30-year TOPCon performance warranty ending at 87.4%. Authorised documented shipping may be reimbursed, but installation, removal, reinstallation, customs and transit insurance are excluded.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

Seraphim chooses repair or replacement; performance remedies can include additional modules or a limited refund. Repair, replacement and additional supply retain the original term. The remaining-value refund formula uses 25 years despite a 30-year performance term, so an exact payout is unresolved. Separate statutory rights remain.

Labour

Not covered

The cost of a qualified third-party repair is borne by Seraphim only with its written consent. Installation, removal and reinstallation remain excluded; this is not unconditional reimbursement of independently commissioned site work.

Freight

Not covered

Reasonable documented shipping is reimbursable only with Seraphim customer-service authorisation; customs and transit insurance are excluded.

Removal and reinstallation

Not covered

Installation, removal and reinstallation are excluded.

Transferability

Conditional

Transfer is conditional on the modules remaining at their original registered location; moving them from the original continent of destination voids the warranty.

Registration and conditions

Covered

Product and performance cover start at delivery or the 180th day after manufacture, whichever is earlier. Claims need immediate written notice, defect evidence, serial numbers and purchase date; returns require prior written authorisation. No separate mandatory pre-registration process is stated, but transfer refers to the original warranty-registration location.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; Solahart's PV warranty (document 122354 Rev 07, dated 6 May 2026, stated as valid in Australia for products sold after 6 May 2026) expressly names the BRB3 family with 30-year product and linear performance coverage. The document is silent on the terms for products sold before that date. It states that the performance guarantee is offered by the source manufacturer identified on the relevant datasheet, with claims made through the local Solahart dealer, and that it applies only to front-side power output. The SOLAHART455BRB3 datasheet names Solahart Industries Pty Ltd and a country of manufacture (China) but no separate source manufacturer, and states that the guarantee is calculated relative to the 450 Wp minimum sorted power. The warranty provides repair, replacement or fair-market-value remedies and Solahart pays technical inspection and transport to its nominated location. Dismantling and reinstallation are the customer's responsibility. The voluntary warranty is issued to the Original End-User and does not publish a PV-module ownership-transfer pathway.

Headline term

Stated

30 yr product / 30 yr performance

Product remedy

Conditional

At Solahart's choice: remedy the defect, supply a replacement module, or repay the module's fair market value. A performance claim may instead receive repair, replacement modules or a wattage-difference payment.

Labour

Covered

The general PV-system labour benefit lasts five years, but the module terms make dismantling and reinstallation the customer's responsibility. No longer-term module labour reimbursement is provided.

Freight

Covered

Solahart pays technical inspection and transport of defective or non-performing modules to its nominated location. The customer reimburses those costs when Solahart finds the module is not defective or a listed exclusion applies.

Removal and reinstallation

Not stated

All module dismantling and reinstallation costs are the customer's responsibility.

Transferability

Covered

The voluntary PV warranty is issued to the Original End-User and its PV-module provisions do not provide an ownership-transfer mechanism.

Registration and conditions

Conditional

Part A of warranty 122354 Rev 07 (6 May 2026) states no PV-module registration condition. The warranty period starts on the module invoice date and claims are routed through the local Solahart dealer. Separately, Solahart's product warranty registration page offers online PV system registration to activate warranty coverage; the warranty document does not make registration a condition of module cover.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Current maker-linked GN-0029-2026-T_2.1, issued 31 May 2026 and effective 1 June 2026, names SG-48TG4D-B-XXX, including the scored 475 W bin. Anhui Sungrow Solar Energy Technology Co., Ltd. provides 25-year product and 30-year dual-glass front-output cover for Class A modules sold for overseas rooftop markets after issuance, subject to the sales-contract date. This conditional current instrument does not establish coverage for older purchases under the previously reviewed 15-year or B-omitted policies. Output cover uses front-side STC nameplate power: first-year loss no more than 1%, annual loss no more than 0.4% in years 2–30, and at least 87.4% at year 30. It does not warrant rear-side output.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

Sungrow Solar chooses repair, power-shortfall refund, residual-value refund, additional modules or replacement. Substitute modules may differ; repaired/replaced/additional modules retain the original remaining warranty term. Policy liability is capped at the paid invoice price, subject to applicable law.

Labour

Not covered

Site labour is not covered. Buyer bears dismantling, handling, repackaging, installation/reinstallation and related site expenses. The policy separately covers direct repair costs when Sungrow chooses repair/replacement.

Freight

Conditional

Eligible delivery shipping of repaired/replacement/additional modules is covered, excluding insurance, air freight, customs and specified additional costs. Buyer initially pays premature return freight; reimbursement requires third-party confirmation of a covered defect and receipts.

Removal and reinstallation

Not covered

Removal and reinstallation are excluded: buyer bears dismantling, handling, repackaging, installing/reinstalling and related site expenses.

Transferability

Conditional

Written notice permits whole-rights transfer if modules stay intact at the original site, amounts owing are settled and the new owner accepts the policy. Supply ownership evidence within 15 working days after Sungrow notice; additional confirmation may be requested.

Registration and conditions

Conditional

Written claim conditions apply: a claim within two months of discovering breach requires a dated invoice, product details, description, editable serial numbers and photographs/data. Prior written return authorisation is required. The reviewed policy gives claim timing rather than a separate product-registration deadline.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Current maker-linked GN-0029-2026-T_2.1, issued 31 May 2026 and effective 1 June 2026, explicitly names SG-54TG4D-XXX, including the scored 540 W bin. Anhui Sungrow Solar Energy Technology Co., Ltd. provides 25-year product and 30-year dual-glass front-output cover for Class A modules sold for overseas rooftop markets after issuance, subject to the sales-contract date. This conditional current instrument does not establish coverage for older purchases under the previously reviewed Sungrow Renewables 25-year or Sungrow Solar 15-year policies. Output cover uses front-side STC nameplate power: first-year loss no more than 1%, annual loss no more than 0.4% in years 2–30, and at least 87.4% at year 30. It does not warrant rear-side output.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

Sungrow Solar chooses repair, power-shortfall refund, residual-value refund, additional modules or replacement. Substitute modules may differ; repaired/replaced/additional modules retain the original remaining warranty term. Policy liability is capped at the paid invoice price, subject to applicable law.

Labour

Not covered

Site labour is not covered. Buyer bears dismantling, handling, repackaging, installation/reinstallation and related site expenses. The policy separately covers direct repair costs when Sungrow chooses repair/replacement.

Freight

Conditional

Eligible delivery shipping of repaired/replacement/additional modules is covered, excluding insurance, air freight, customs and specified additional costs. Buyer initially pays premature return freight; reimbursement requires third-party confirmation of a covered defect and receipts.

Removal and reinstallation

Not covered

During a repair or replacement, the Buyer bears the costs of dismantling, handling, repackaging, installing and reinstalling modules (Article 4, Notice 1). Article 3 excludes modules that are removed and reinstalled at any location other than their original installation location.

Transferability

Conditional

Written notice permits whole-rights transfer if modules stay intact at the original site, amounts owing are settled and the new owner accepts the policy. Supply ownership evidence within 15 working days after Sungrow notice; additional confirmation may be requested.

Registration and conditions

Conditional

Written claim conditions apply: a claim within two months of discovering breach requires a dated invoice, product details, description, editable serial numbers and photographs/data. Prior written return authorisation is required. The reviewed policy gives claim timing rather than a separate product-registration deadline.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Current maker-linked global policy printed GN-0002-2026-T_2.1, issued 31 May 2026 and effective 1 June 2026, explicitly names SG-66TG5B-XXX, including the scored 725 W bin. Anhui Sungrow Solar Energy Technology Co., Ltd. provides 15-year product and 30-year dual-glass front-output cover for Class A modules sold after issuance, subject to the sales-contract date. The product webpage labels this download GN-0001-2026-T; these terms follow the retrieved PDF’s printed revision. Earlier-contract applicability remains unresolved. Front-side STC nameplate output cover permits first-year loss no more than 1%, annual loss no more than 0.4% in years 2–30, and at least 87.4% at year 30, with the policy’s testing and measurement-uncertainty conditions. Rear-side output is not warranted.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

Sungrow Solar chooses repair, power-shortfall refund, residual-value refund, additional modules or replacement. Substitute modules may differ; repaired/replaced/additional modules retain the original remaining warranty term. Policy liability is capped at the paid invoice price, subject to applicable law.

Labour

Not covered

Site labour is not covered. Buyer bears dismantling, handling, repackaging, installation/reinstallation and related site expenses. The policy separately covers direct repair costs when Sungrow chooses repair/replacement.

Freight

Conditional

Eligible delivery shipping of repaired/replacement/additional modules is covered, excluding insurance, air freight, customs and specified additional costs. Buyer initially pays premature return freight; reimbursement requires third-party confirmation of a covered defect and receipts.

Removal and reinstallation

Not covered

Removal and reinstallation are excluded: buyer bears dismantling, handling, repackaging, installing/reinstalling and related site expenses.

Transferability

Conditional

Written notice permits whole-rights transfer if modules stay intact at the original site, amounts owing are settled and the new owner accepts the policy. Supply ownership evidence within 15 working days after Sungrow notice; additional confirmation may be requested.

Registration and conditions

Conditional

Written claim conditions apply: a claim within two months of discovering breach requires a dated invoice, product details, description, editable serial numbers and photographs/data. Prior written return authorisation is required. The reviewed policy gives claim timing rather than a separate product-registration deadline.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand. Suntech's published Australian warranty documents state different product terms for STPXXXS-H54-Nkh+ [490-530 W]: 15 years in AU/NZ Module Warranty Rev.3.0-2025 and in the Rev.4.0-2026 capture of 18 February 2026, and 25 years in the Limited Warranty for PV Modules _AU CEC_V202604 (PDF created 10 July 2026, valid for dispatch from 1 January 2025 to 31 December 2026). All three state a 30-year power term, 1.00% first-year and 0.40% annual degradation and 87.40% output at year 30. Suntech may repair, replace or refund (clause 1), reimburses sea freight only with prior authorization (clause 5), transfers the warranty while modules stay at the original installation location (clause 9), and excludes installation, removal and reinstallation costs (clause 3(3)). Which product term applies to a given dispatch is not publicly established.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

At Suntech's choice: repair, replacement, additional modules for a power shortfall, or the warranty's value-based refund.

Labour

Covered

The voluntary warranty does not promise separate on-site labour reimbursement.

Freight

Conditional

Reasonable documented sea freight for an authorized return and reshipment is reimbursed only with prior Suntech customer-service authorization.

Removal and reinstallation

Not covered

Installation, removal and reinstallation costs are excluded.

Transferability

Covered

Transfers while the modules remain at the original installation location. Moving a module from its original destination continent requires written permission.

Registration and conditions

Not stated

No product pre-registration requirement is stated. Claims require prompt notice to the installer, authorized distributor or Suntech, with invoice, serial, site and defect evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the 2026 Ultra T 3.0 warranty covers the exact 48QGDF family for 25 years of product and 30 years of linear performance coverage.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

Suntech may repair, replace, supply additional modules or provide another stated remedy.

Labour

Not covered

Clause 3(3) excludes installation, removal and reinstallation costs, and customs or return costs, except sea freight reimbursement under clause 5 when Suntech authorizes it.

Freight

Conditional

Authorized sea freight may be reimbursed under the governing claim process.

Removal and reinstallation

Not covered

Removal and reinstallation costs are excluded under clause 3(3) of the Australian warranty (V202606).

Transferability

Covered

Coverage follows a subsequent owner while the modules remain at the original installation site.

Registration and conditions

Conditional

Purchase, serial and claim evidence are required; no separate transfer registration deadline was found.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the Suntech Limited Warranty for Ultra T 3.0 PV Modules (_AU CEC_V202606, effective 1 January 2026) covers STP-NT11/48QGSF-XXX [XXX=470-485] for 25 years of product and 30 years of linear performance coverage, for modules dispatched from Suntech factories between 1 January 2026 and 31 December 2026.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Conditional

Suntech may repair, replace, supply additional modules or provide another stated remedy.

Labour

Conditional

Removal and reinstallation are not an unconditional entitlement.

Freight

Conditional

Authorized sea freight may be reimbursed under the governing claim process.

Removal and reinstallation

Conditional

Removal and reinstallation remain conditional rather than universally covered.

Transferability

Covered

Coverage follows a subsequent owner while the modules remain at the original installation site.

Registration and conditions

Conditional

Purchase, serial and claim evidence are required; no separate transfer registration deadline was found.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia only. Tindo's N-Type PV Module Consumer Warranty (Version C, 24 July 2025) defines N-Type modules as all Walara modules designated G3 or G4 (clause 9.3) and applies within Australia to panels purchased within Australia (clause 6). It provides a 25-year product warranty (clause 1) and a 25-year power warranty of at least 97% of rated power in the first year, a decline of no more than 0.4% a year after that, and at least 87.4% at the end of year 25 (clause 2). Tindo's Premium Warranty Offer (V1.3), for qualifying original purchasers who bought from 1 November 2025, adds a single AUD 1,000 payment after an approved replacement claim and requires registration within 60 days of installation. The Premium Offer is separate from the base warranty.

Headline term

Stated

25 yr product / 25 yr performance

Product remedy

Covered

At Tindo's sole option, Tindo repairs or replaces the module with an equivalent product, or refunds the purchase price multiplied by the percentage of the Product Warranty Period remaining (Consumer Warranty Version C, clause 1; clause 2.1 gives the same options for the power warranty). A repair or replacement does not start a new warranty term (clause 5). A claim must be brought within two months after discovery of the breach (clause 7.5). The Premium Warranty Offer adds a single AUD 1,000 payment per installation site after an approved replacement claim and registration verification (offer clauses 1 and 7).

Labour

Conditional

Tindo is responsible for the costs of on-site labour for service under the warranty within capital city metropolitan areas of Australia; the purchaser bears excess charges for remote sites more than 50 km from the CBD of an Australian capital city, including on-site labour (Consumer Warranty Version C, clause 7.2). Tindo's service portal article on warranty panel replacement states that Tindo may reimburse an accredited installer's labour for approved replacements at AUD 180 ex GST for the first panel, including call-out, and AUD 35 ex GST for each additional panel replaced in the same visit, claimed within 30 days, and that additional travel costs for remote or regional locations may not be covered (article modified 27 August 2026).

Freight

Covered

Tindo is responsible for transportation costs of the module for service under the warranty within capital city metropolitan areas of Australia; the purchaser bears excess transportation charges for remote sites more than 50 km from the CBD of an Australian capital city (Consumer Warranty Version C, clause 7.2). Return of a defective product requires prior written authorisation from Tindo (clause 7.6). The Premium Warranty Offer's AUD 1,000 payment is not a transport reimbursement schedule.

Removal and reinstallation

Conditional

Tindo is responsible for the costs of installation, removal and reinstallation of the module for service under the warranty within capital city metropolitan areas of Australia; the purchaser bears excess charges for remote sites more than 50 km from the CBD of an Australian capital city (Consumer Warranty Version C, clause 7.2). Removed modules become the property of Tindo and may be directed to be returned or sent for recycling (clause 5). Tindo's portal states that warranty claims must be approved before replacement work is carried out. The separate AUD 1,000 Premium Offer payment is available only for a valid claim requiring replacement.

Transferability

Conditional

The base consumer warranty is transferable when the panel remains installed in its original location, so new owners of the property keep the warranty protection; the warranty period runs from the original installation date (Consumer Warranty Version C, clause 4; clause 1 counts the 25 years from the date of original invoice). The Premium Warranty Offer is not transferable: it is available only to the original purchaser and does not transfer with property ownership (offer clause 5).

Registration and conditions

Not stated

The Consumer Warranty Version C does not state a registration step for the base warranty; a claim requires original invoices as evidence of the purchase date and ownership (clause 5). The Premium Warranty Offer requires system registration within 60 days of installation, original purchase and installation proof, and purchase on or after 1 November 2025. The formal offer does not state that base-warranty coverage itself is lost if this Premium registration is not completed.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Current official Australian limited warranty, body dated 30 April 2026 and listed as A4 with Appendix A5 dated 27 August in the AU catalogue, names TWMHF-66HDxxx and Appendix A includes 700–735 W. It states 15-year product and 30-year front-side STC power cover: 1% first year, then 0.375% annually, ending at 88.12%. Applies to Grade A modules sold or delivered by Tongwei to Australia, subject to the governing contract and conditions; current publication does not establish retroactive replacement of an earlier buyer contract. Starts at delivery to the direct purchaser or six months after factory-out, whichever is earlier. Australian Consumer Law guarantees are expressly preserved.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

Tongwei chooses repair, replacement or additional modules, power or financial compensation, or a depreciated refund and return. Replacement does not restart the original term; remedies remain subject to Australian Consumer Law.

Labour

Conditional

Conditional direct repair or replacement cost cover applies when Tongwei selects that remedy; it does not promise every site labour charge. Dismantling, repacking, installation and reinstallation costs are assigned to the buyer.

Freight

Conditional

Conditional freight cover for additional products under free repair, replacement or power compensation. Insurance, air freight, customs, tariffs and specified extra costs remain with the buyer. Returns require prior written consent; otherwise buyer bears costs and risks.

Removal and reinstallation

Not covered

Not covered under the limited warranty: dismantling, repacking, installation and reinstallation expenses are borne by the buyer. Statutory Australian Consumer Law rights are separately preserved.

Transferability

Conditional

Conditional assignment to lawful successors or assignees: modules must remain intact at the initial site, payments must be complete, all rights and obligations must transfer, and the assignee must accept the terms. Ownership evidence may be required within 15 working days of notice.

Registration and conditions

Conditional

No separate registration deadline is stated in the reviewed policy. A written claim is required within 30 calendar days of discovering the breach, with purchase proof, serial/model identification, location and supporting evidence; authorised return or inspection may be required.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the Trina Solar Global Limited Warranty lists TSM-***NEG19RC.20 under its N-type i-TOPCon bifacial dual glass products. Revision AC (June 2026) applies to modules delivered on or after 1 June 2026. Revision Z (March 2025) applies to deliveries from 1 March 2025 and Revision Y (August 2024) to deliveries from 1 August 2024, each until a newer revision is issued; both list the same model with the same cover. Each revision provides 12-year product cover and 30-year front-side power cover: 99% after year 1, an average annual decline of no more than 0.4% and at least 87.4% at year 30, measured at STC with measurement uncertainty included. Revision AC measures the average peak power of all tested samples of the same model with the front glass clean. Under Revision AC cover starts at the earlier of initial delivery to the customer by Trina or its authorised manufacturer and six months after the factory-out date derived from the module serial number; under Revisions Z and Y it starts at the earlier of initial installation and three months after delivery to the buyer. Under Revision AC, for land-based installations within 2000 metres of the coastline the warranty takes effect only after evaluation and approval by Trina. The warrantor is Trina Solar Co., Ltd., and cover applies only to modules from authorised Australian resellers. Revision AB (January 2026) was not recovered in English, so deliveries from 1 January to 31 May 2026 are not characterised. Under Revision AC, the rear-side power loss of this product (with junction box) is limited to no more than 15% of initial backside power from year 1 to year 10 and 30% from year 11 to year 30 (Sec. 3 e) (ii)); the 87.4% year-30 figure applies to the front side.

Headline term

Stated

12 yr product / 30 yr performance

Product remedy

Not covered

At its sole discretion Trina may repair the defective modules, refund the power shortfall at the market price per watt at the time of payout, refund a salvage value, supply additional modules to make up the shortfall, or replace the modules with new or remanufactured ones whose total nominal power is not less than the remaining warranted power. It may supply other models if the original is discontinued or unavailable. The original warranty term continues and does not restart after a remedy. Australian Consumer Law guarantees that cannot be excluded are preserved for Consumers.

Labour

Covered

Within the warranty period Trina bears the direct costs of repairing the modules; the warranty text does not itemise labour. Removal, handling, repacking, installation and reinstallation costs remain with the buyer. After the warranty period the buyer bears all reasonable costs of materials, labour, freight, clearance, removal, repacking and installation or reinstallation.

Freight

Not covered

Within the warranty period Trina bears the transport charges for delivering the repair, replacement or additional modules to the buyer. Insurance, air freight, customs clearance, customs duties and other non-seller costs, such as port delays or storage charges due to negligence by the buyer or end-user, are excluded. A defective module is accepted for return only with Trina's prior written authorisation.

Removal and reinstallation

Not covered

Removal, handling, repacking, installation and reinstallation are excluded.

Transferability

Conditional

Revision AC (modules delivered on or after 1 June 2026): the warranty is transferable only if the modules remain complete at their original installation location without any change, the direct customer that obtained them from Trina or its affiliates has no outstanding payments, reasonable evidence of the ownership transfer is provided and the transferee gives a written document accepting all warranty terms, and the whole warranty is transferred. A transfer that does not meet these conditions is void. Revisions Z (deliveries from 1 March 2025) and Y (deliveries from 1 August 2024): the warranty is transferable while the modules remain installed at their original location without being moved or disassembled after initial installation. No registration with Trina is stated in any of the three revisions. Terms for deliveries from 1 January to 31 May 2026 were not recovered in English.

Registration and conditions

Covered

No product registration condition is stated. A claim is notified through Trina's Customer Service Portal by the owner of the warranty right or a representative holding the owner's written authorisation, with the purchase invoice showing the purchase date, product details, a description of the claim, the serial numbers of all affected modules in editable form, photographs and data, and any further evidence Trina reasonably requests. A claim for breach of the warranty must be brought within two months after discovery of the breach. The warrantor is Trina Solar Co., Ltd.; the Australia and New Zealand customer service centre is Trina Solar (Australia) Pty Ltd.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the Global Limited Warranty PS-M-0135 Rev Y (August 2024) names TSM-***NEG21C.20 in section 1 g) (iii), which covers the TSM-740NEG21C.20 bin, and applies to all countries except Germany and Turkey (section 12). It gives a 12-year product warranty (section 3 b) and a 30-year frontside power warranty of 99.0% after year 1, 0.4% annual decline and 87.4% at year 30 (section 3 e (i)), with separate backside limits of 15% loss in years 1 to 10 and 30% loss in years 11 to 30 of initial backside power (section 3 e (ii)). For Buyers located in Australia it applies only to Products from authorised Australian resellers (section 5 p).

Headline term

Stated

12 yr product / 30 yr performance

Product remedy

Conditional

Trina may repair, replace, add modules, or pay the residual value or warranted power shortfall.

Labour

Covered

During the warranty period Trina bears the direct costs of repairing the products (section 6 a). Removal, handling, repack, installation and reinstallation costs remain with the buyer (section 6 a).

Freight

Covered

During the warranty period Trina bears transportation charges for delivering the repair, replacement or additional products to the buyer, excluding insurance, air freight, customs clearance, customs duties and other non-seller costs (section 6 a).

Removal and reinstallation

Not covered

Removal, handling, repacking, installation and reinstallation are excluded.

Transferability

Not stated

The warranty remains with a later owner while the module stays at its original installation location. No owner registration condition is stated.

Registration and conditions

Not stated

No product registration condition is stated. The claimant must provide purchase, serial and claim evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; global warranty PS-M-0135 PAC1 explicitly names TSM-xxxNEG10R.28Z under section h(iii). It provides a 15-year product term and 30-year power term with 1% first-year and 0.35% later annual degradation to 88.85%. The AU datasheet's up-to-25-year product statement remains uncredited until its referenced Australia and New Zealand supplement is recovered.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Covered

At Trina's choice: repair, power-shortfall or residual-value refund, additional modules, or replacement with new or remanufactured products.

Labour

Covered

Trina bears the direct cost of its chosen product repair. The voluntary warranty does not promise separate site labour or installation reimbursement.

Freight

Covered

Delivery transport for repaired, replacement or additional products is covered, excluding insurance, air freight, customs clearance, duties and specified buyer costs.

Removal and reinstallation

Not stated

Removal, handling, repacking, installation and reinstallation remain with the buyer under the voluntary warranty.

Transferability

Covered

Transfers while the modules remain at the original installation location and have not been moved or disassembled.

Registration and conditions

Not stated

No product pre-registration is stated. Australian purchases must be through an authorised reseller, and claims require ownership authority, purchase evidence, serials and defect evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the global warranty expressly includes TSM-xxxNEG18R.25 and the Australian datasheet publishes 25-year product and 30-year performance terms. The voluntary warranty covers Trinasolar's direct repair cost and remedy delivery transport but leaves removal and reinstallation with the buyer. It transfers at the original site and Australian purchases must be through an authorized reseller.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

At Trinasolar's choice: repair, power-shortfall or residual-value refund, additional modules, or replacement with new or remanufactured products.

Labour

Covered

Trinasolar bears the direct cost of its chosen product repair. The voluntary warranty does not promise separate on-site labour or installation reimbursement.

Freight

Covered

Delivery transport for repaired, replacement or additional products is covered, excluding insurance, air freight, customs clearance, duties and specified buyer costs.

Removal and reinstallation

Not stated

Removal, handling, repacking, installation and reinstallation remain with the buyer.

Transferability

Covered

The warranty transfers while the modules remain at the original installation location and have not been moved or disassembled.

Registration and conditions

Not stated

No product pre-registration requirement is stated. Claims use Trinasolar's service portal and require ownership authority plus purchase and defect evidence; Australian purchases must be through an authorized reseller.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; two supplements name TSM-xxxNEG9R.28 for a 25-year product term: one signed 1 January 2023 for products delivered after 1 January 2023, and one signed 9 April 2024 for products delivered after 1 January 2024, which adds that a defect must be reasonably proved to be the direct and sole cause of the power underperformance. The Australian download centre lists the 2024 supplement. Both supplements defer other terms to the latest version of the Global Limited Warranty PS-M-0135, which includes the 30-year power warranty. Rev. AC (June 2026) applies to products delivered on or after 1 June 2026, and Rev. AA (July 2025) to products delivered on or after 1 July 2025 until a new revision is issued (Sec. 11 of each); Trina is silent on which revision governs supplement-covered products delivered before 1 June 2026. Rev. AC Sec. 4 starts the warranty at initial delivery to the customer by Trina or its authorised manufacturer, or six months after the factory-out date, whichever is earlier, where Rev. AA used initial installation or three months after delivery. Rev. AC Sec. 2 requires Trina's evaluation and approval before the warranty takes effect within 2000 metres of the coastline, offshore or at inland saltwater lakes, where Rev. AA set the coastline threshold at 50 metres. Rev. AC Sec. 3 measures power for the power warranty as the average peak power of all tested samples of the same model, with the front glass kept clean, where Rev. AA used the actual power output measured at STC.

Headline term

Stated

25 yr product / 30 yr performance

Product remedy

Covered

At Trina's choice: repair, power-shortfall or residual-value refund, additional modules, or replacement.

Labour

Not covered

Trina bears the direct cost of its chosen product repair. Separate site labour or installation reimbursement is not promised.

Freight

Covered

Delivery for repaired, replacement or additional products is covered, excluding insurance, air freight, customs clearance, duties and specified buyer costs.

Removal and reinstallation

Not stated

Removal, handling, repacking, installation and reinstallation remain with the buyer.

Transferability

Conditional

PS-M-0135 Rev. AA Sec. 10 makes the warranty transferable while the products remain installed at the original installation location without being moved or disassembled. For products delivered on or after 1 June 2026, Rev. AC Sec. 10 makes transfer conditional on all of the following: the products remain complete at the original installation location without change, the direct customer that bought them from Trina or its affiliates has no outstanding payments, reasonable evidence of the ownership transfer is provided and the new owner gives written acceptance of all Trina warranty terms, and the transfer is whole with no partial transfer. A transfer that does not meet these conditions is void.

Registration and conditions

Not stated

No product pre-registration is stated. Australian purchases must be through an authorised reseller and claims require purchase, ownership, serial and defect evidence.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9
• Australian source 10
• Australian source 11
• Australian source 12

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia only. The current Tongwei limited warranty for Australia (cover dated 30 April 2026; catalogue label AU-A4+Appendix_A5-260827) lists the TWMNH-48HDxxx family with a 25-year product term (clause 3.1.3) and a 30-year power term on front-side output, with 1% first-year degradation, 0.4% annual degradation thereafter and 87.4% at year 30 (clauses 3.2 and 3.2.2). The earlier Australian instrument dated 30 May 2025 lists the same family at 15 years. Which instrument applies to a given purchase is not publicly established. The current instrument starts the term at the earlier of delivery to the direct purchaser or six months after factory-out; the earlier one starts it at the earlier of installation or the 90th day after delivery.

Headline term

Stated

15 yr product / 30 yr performance

Product remedy

Conditional

At Tongwei's sole choice: repair, replacement or additional modules, power compensation, financial compensation, or refund and return. After repair, replacement or compensation the original remaining warranty term continues and is not renewed. If Tongwei opts for remedies such as replacement or power compensation and the claimed module products are no longer manufactured, unavailable for supply or withdrawn from the market, Tongwei may provide new-technology products to replace them, with total power not less than the total reasonable claimed power of the original products. A refund and return ends the warranty.

Labour

Covered

Direct repair work selected by Tongwei is covered; independent site labour is not separately promised.

Freight

Covered

For repair, replacement or power compensation, Tongwei bears the freight for shipping additional products to the buyer, excluding insurance, air freight, customs clearance, tariffs and other additional costs not caused by Tongwei, such as demurrage or warehousing caused by the buyer's or end-user's negligence.

Removal and reinstallation

Not stated

Costs of dismantling, repacking, installation or re-installation of the modules during power compensation, and other related expenses, are borne by the buyer.

Transferability

Conditional

Transfers to a lawful successor or assignee while the modules remain intact at the original installation site, with no arrears, assignment of all rights and obligations, and acceptance of the complete warranty. Tongwei may require evidence of succession within 15 working days of its notice.

Registration and conditions

Conditional

No pre-registration requirement is stated. A claim needs written notice to Tongwei or its authorised distributor with the claimant, a detailed description of the situation, supporting photos or data, module serial numbers and models, purchase vouchers, the module location and any other supporting material Tongwei requests, and must be raised within 30 natural days of finding the breach. Tongwei may issue a return authorisation, and the claimant must cooperate with the return. Tongwei may reject a claim that misses these requirements.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; WINAICO's current Australian warranties, SWY-AU-CEC-0726 (effective 1 July 2026) and SWY-AU-EN-0926 (effective 1 September 2026), cover the 108-cell WST-XXXNGX-D3 family, written WST-XXXNGX-DX in the 0926 text, for 30 years. They provide repair, replacement or refund remedies, a capped installer labour payment and reasonable local transport for accepted claims; removal and reinstallation remain excluded. They transfer only while the modules remain at their original site.

Headline term

Stated

30 yr product / 30 yr performance

Product remedy

Conditional

At WINAICO's reasonable discretion: repair or replace the defective product or part, or refund the current market price of a comparable product. A performance claim may receive repair, replacement, additional modules or compensation for excess power loss.

Labour

Conditional

For an accepted claim, WINAICO may pay the installer up to AUD 120 for installing one replacement module and AUD 60 for each additional module in the same claim. This is a capped installation contribution, not full labour cover.

Freight

Conditional

For accepted claims, WINAICO is responsible for reasonable typical-local transport of defective, repaired, replacement or additional modules to and from the claimant. Other reconstitution costs remain at WINAICO's discretion.

Removal and reinstallation

Not covered

Installation and removal of defective modules, and reinstallation of repaired, replacement or additional modules, are not covered unless WINAICO separately agrees.

Transferability

Not covered

The warranty extends to a person who receives title only while the modules remain installed at the site where first installed. It does not cover a module removed from that site or reinstalled elsewhere.

Registration and conditions

Not stated

No product-registration condition is stated. A claim needs proof of purchase and a valid module serial number, and notice must be given within 14 days of the alleged defect.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the 11 October 2024 warranty names SMILE-G3-S5 and BAT-10.1P with a ten-year term, 70% retained capacity and a 3.12 MWh/kWh throughput condition for eligible installations from 1 November 2024.

Headline term

Stated

10 yr product

Product remedy

Covered

Repair or replacement at AlphaESS's option.

Labour

Not covered

Clause 2 excludes travelling and accommodation costs of persons for on-site support and does not name labour as covered or excluded. The warranty requires a qualified installer to be available for exchange and re-commissioning (clause 3) and obliges the original installer to assist with replacement (clause 10); reimbursement of necessary and reasonably incurred costs of a valid claim may be claimed with documentary evidence (clauses 2 and 10).

Freight

Covered

Replacement-parts freight is covered for an accepted claim.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Covered

The warranty is non-transferable except where the products remain installed in a building, in which case it transfers to a later purchaser of that building.

Registration and conditions

Conditional

Serial registration before a claim, and installation by an SAA-accredited installer with a valid Alpha Installer ID, are required.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The exact Australian datasheet publishes 10-year product and battery-performance warranties, governed by current AlphaESS Australia terms and Australian Consumer Law.

Headline term

Stated

10 yr product

Product remedy

Covered

Repair or replacement at AlphaESS's option.

Labour

Not stated

The warranty excludes other costs such as transportation and the travelling and accommodation costs of persons providing on-site support, and it does not state who bears installer on-site labour. The end user is not charged for reasonable costs of a valid claim, including warranty processing, replacement parts and freight, and necessary and reasonably incurred claim costs may be reimbursed on documentary evidence.

Freight

Covered

Replacement-parts freight is covered for an accepted claim.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Covered

Non-transferable except where the products are installed in a building; the warranty transfers to a subsequent purchaser of that building or the products while they remain installed and the warranty terms are met.

Registration and conditions

Conditional

Initial serial registration and eligible installation are required.

• Australian source 1
• Australian source 2
• Australian source 3

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; 10-year product and battery-performance warranty, 70% retained usable capacity and 3.12 MWh per kWh usable, subject to installation, operating and connectivity conditions.

Headline term

Stated

10 yr product

Product remedy

Covered

Repair or replacement at AlphaESS's option.

Labour

Not covered

Installer labour and recommissioning are not promised.

Freight

Covered

Replacement-parts freight is covered for an accepted claim.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Covered

Transfers to a subsequent purchaser of that building or the Products while the Products remain installed and the Terms and Conditions are met; the warranty is non-transferable except where the Products are installed in a building.

Registration and conditions

Conditional

Initial serial registration, connectivity and eligible installation are required.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; 10-year product and battery-performance warranty, 70% retained usable capacity and 3.12 MWh per kWh usable, subject to installation, operating and connectivity conditions.

Headline term

Stated

10 yr product

Product remedy

Covered

Repair or replacement at AlphaESS's option.

Labour

Not covered

Installer labour and recommissioning are not promised.

Freight

Covered

Replacement-parts freight is covered for an accepted claim.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Conditional

Transfers automatically with the building while the system remains installed; ownership evidence may be required.

Registration and conditions

Conditional

Initial serial registration, connectivity and eligible installation are required.

• Australian source 1
• Australian source 2
• Australian source 3

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the exact AC system code receives 10-year terms. Battery coverage ends at 10 years or 2.8 MWh discharged per nominal kWh, whichever comes first, with 70% retained capacity.

Headline term

Stated

10 yr product

Product remedy

Conditional

Replacement parts or replacement units, which may be refurbished or functionally equivalent; refund is reserved for limited circumstances stated in the policy.

Labour

Not covered

Dismantling, installation and troubleshooting costs are excluded.

Freight

Not covered

Anker supplies return instructions and delivers a repaired or replacement product in the original country; buyer-arranged transport damage is excluded.

Removal and reinstallation

Not covered

Dismantling, reinstallation and moving the device to a new location are excluded.

Transferability

Not stated

The policy is restricted to the original country of purchase and does not publish an automatic transfer right for a later property owner.

Registration and conditions

Conditional

Proof of purchase, serial number and defect evidence are required. The policy applies to direct or authorised-reseller purchases and the claim must proceed through Anker's documented process.

• Australian source 1
• Australian source 2
• Australian source 3

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the exact hybrid power and battery codes receive 10-year duration and 70% retained-capacity terms. Exact throughput is withheld because the warranty throughput table omits the approved hybrid configuration's HC suffix.

Headline term

Stated

10 yr product

Product remedy

Conditional

Replacement parts or replacement units, which may be refurbished or functionally equivalent; refund is reserved for limited circumstances stated in the policy.

Labour

Not covered

Dismantling, installation and troubleshooting costs are excluded.

Freight

Not covered

Anker supplies return instructions and delivers a repaired or replacement product in the original country; buyer-arranged transport damage is excluded.

Removal and reinstallation

Not covered

Dismantling, reinstallation and moving the device to a new location are excluded.

Transferability

Not stated

The policy is restricted to the original country of purchase and does not publish an automatic transfer right for a later property owner.

Registration and conditions

Conditional

Proof of purchase, serial number and defect details are required. Warranty applies to direct or authorised-reseller purchases; other reseller purchases require confirmation.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the exact hybrid power and battery codes receive 10-year duration and 70% retained-capacity terms. Exact throughput is withheld because the warranty throughput table omits the approved hybrid configuration's HC suffix.

Headline term

Stated

10 yr product

Product remedy

Conditional

Replacement parts or replacement units, which may be refurbished or functionally equivalent; refund is reserved for limited circumstances stated in the policy.

Labour

Not covered

Dismantling, installation and troubleshooting costs are excluded.

Freight

Not covered

Anker supplies return instructions and delivers a repaired or replacement product in the original country; buyer-arranged transport damage is excluded.

Removal and reinstallation

Not covered

Dismantling, reinstallation and moving the device to a new location are excluded.

Transferability

Not stated

The policy is restricted to the original country of purchase and does not publish an automatic transfer right for a later property owner.

Registration and conditions

Conditional

Proof of purchase, serial number and defect details are required. Warranty applies to direct or authorised-reseller purchases; other reseller purchases require confirmation.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australian EP760/B500 installations on or after 1 June 2023: ten years or aggregate throughput, whichever first; two B500 modules have a 36.50 MWh cap and a 70% minimum of new usable battery energy under the prescribed test. Fans and WiFi modules have 24-month cover. Default commencement is the first day after three months from production; written purchase proof and delivery-to-installation within one month permit the installation date or first day after one month from purchase. NSW RDRS commencement is commissioning/installation. Australian Consumer Law rights are additional. The document names BLUETTI as obligor, Shenzhen PowerOak as manufacturer and BLUETTI ENERGY PTY LTD as importer; these roles are not interchangeable.

Headline term

Stated

10 yr product

Product remedy

Conditional

PDF7 sections 3.2, 3.6 and 3.8: BLUETTI chooses free repair, parts replacement or new/refurbished replacement. The original period does not restart, but replacement parts/products receive one year if the original remaining term is shorter. If the product is no longer commercially available, BLUETTI may offer equivalent function/performance or propose a depreciated-value refund: purchase price/120 × (120 − operating months since installation). This is a conditional discontinued-product remedy, not an unrestricted refund promise.

Labour

Conditional

Free repair and material remedies are stated, but unconditional full-term on-site labour coverage is not established. An uncovered/non-quality finding may attract a proposed service fee (PDF7 section 3.5); out-of-warranty charges are separate.

Freight

Covered

PDF10 section 5.1 covers material and logistics costs for quality-related repair/replacement, including dispatch and recovery. PDF6 section 2.3 separately places return shipment/delivery risk on the buyer and requires original or equivalent packing. Paid logistics do not remove shipping risk or establish every possible freight entitlement.

Removal and reinstallation

Conditional

Unconditional removal and reinstallation costs are not established by the reviewed warranty; covered logistics and hardware remedies are not treated as a site-work entitlement.

Transferability

Covered

PDF12 section 8 limits application to purchasers acquiring products for their own use; an automatic later-owner transfer entitlement is not publicly established in this instrument.

Registration and conditions

Not stated

PDF6 sections 2–3 require manual-compliant use, certified installation and notice to the distributor/local BLUETTI within 30 days of awareness of defect/deterioration. Supply order number, purchase/installation dates, fault evidence, battery/inverter serials and installer/distributor details. No separate initial product-registration requirement was established; claim notice is distinct.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the current BCU V2.0 warranty names HVM 8.3, provides a 10-year product term and 70% retained usable energy or 25.62 MWh, whichever performance limit occurs first, for products purchased and installed on or after 1 November 2024.

Headline term

Stated

10 yr product

Product remedy

Conditional

Shenzhen BYD Electronics Co., Ltd. may repair, replace with an equivalent new or previously used part, or provide a partial refund.

Labour

Covered

The warranty does not promise independent installation labour, travel, removal or reinstallation reimbursement.

Freight

Conditional

Ordinary claim freight is not an unconditional entitlement. BYD pays reasonable disposal cost only when it requires disposal of a replaced item.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Covered

Coverage extends to a subsequent owner who acquires the installed product for their own use and provides proof of ownership.

Registration and conditions

Conditional

Invoice and system details are required, defects must be notified within 30 days, and performance data must be made available over the internet on request after a claim.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the current BCU V2.0 warranty names HVS 10.2, provides a 10-year product term and 70% retained usable energy or 30.82 MWh, whichever performance limit occurs first, for products purchased and installed on or after 1 November 2024.

Headline term

Stated

10 yr product

Product remedy

Conditional

Shenzhen BYD Electronics Co., Ltd. may repair, replace with an equivalent new or previously used part, or provide a partial refund.

Labour

Covered

The warranty does not promise independent installation labour, travel, removal or reinstallation reimbursement.

Freight

Conditional

Ordinary claim freight is not an unconditional entitlement. BYD pays reasonable disposal cost only when it requires disposal of a replaced item.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Covered

Coverage extends to a subsequent owner who acquires the installed product for their own use and provides proof of ownership.

Registration and conditions

Conditional

Invoice and system details are required, defects must be notified within 30 days, and performance data must be made available over the internet on request after a claim.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia residential systems below 50 kWh combined usable energy installed on or after 1 December 2021; ten years from the warranty start date, 60% retention or 47.46 MWh for LVL15.4, whichever limit occurs first (clauses 1.2, 1.3 and 2.5 of Limited Warranty V1.2).

Headline term

Stated

10 yr product

Product remedy

Conditional

BYD may repair, replace or provide a partial refund.

Labour

Not covered

Unconditional site labour and travel reimbursement are not promised.

Freight

Not stated

Return and testing costs depend on the claim and expert-determination outcome.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Covered

Coverage extends to a subsequent owner who acquires the product for their own use and provides proof of ownership.

Registration and conditions

Covered

The warranty start date is the first day after six months from the production date or, if the Original Buyer chooses and provides written proof of delivery to the installation site, the first day after 30 days from that delivery date (clause 1.1). Cover does not apply to defects or deterioration resulting from the product not being installed within one month of the warranty start date, operation with an inverter not specified in the BYD Battery-Box Premium LVL Minimum Configuration List, or the product not being operated for any period of six months or more (clauses 2.3d, 2.3e and 2.3j). A claim must be reported in writing to the BYD Authorized Service Partner with the installation date, invoice, Battery-Box configuration, product serial number and inverter; module, BMU and inverter serial numbers, firmware versions and operating details are also requested (clause 4.1).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australian residential LVS 4.0–24.0 installed on or after 1 December 2021; Shenzhen BYD Electronic Co., LTD is the named provider. LVS 12.0: ten-year product cover; 60% usable energy until ten years or 35.64 MWh controller-recorded output, whichever first. Default start is the first day after six months from production; written proof of delivery to the first installation site permits the first day after 30 days from delivery. Additional modules’ performance cover starts at their seller-invoice sale date. The scope requires combined usable energy below 50 kWh; exactly 50 kWh is not resolved by the opening scope and later greater-than-50 exclusion. The scored single 12 kWh tower is within scope. Australian Consumer Law rights are additional.

Headline term

Stated

10 yr product

Product remedy

Conditional

PDF5–6 sections 3.1–3.4: BYD chooses repair or replacement; unavailable types may be replaced with similar parts, including used parts equivalent to new in performance/reliability. If not repaired/replaced, performance refunds use BYD-selected remaining-throughput or usable-energy-shortfall formulas. For an inoperable product, refund is maximum claim amount/120 × (120 − months since warranty start). Maximum claim amount is BYD-determined defect-free new market value, not automatically invoice price. PDF8 section 4.5 retains the original warranty period after repair/replacement.

Labour

Conditional

Unconditional installation or site labour reimbursement is not established. PDF8 section 4.2 permits inspection charges if coverage does not apply or no defect is found. PDF9 out-of-warranty parts/labour/travel costs are separate.

Freight

Conditional

Ordinary claim freight is not an unconditional entitlement. PDF8 section 4.3 requires replaced items to be available for pickup within four weeks unless agreed otherwise; otherwise BYD may invoice full market price. PDF10 expert-testing and shipping costs fall to the buyer only if the claim is not withdrawn within 14 days of referral notice and the expert decides for BYD; BYD pays in other cases. This dispute rule is not ordinary repair freight cover.

Removal and reinstallation

Conditional

Unconditional removal and reinstallation reimbursement is not established; no site-work entitlement is inferred from no-charge hardware remedies.

Transferability

Covered

PDF1 expressly includes a subsequent owner acquiring the product for their own use with proof of ownership; no separate transfer-registration deadline is stated.

Registration and conditions

Not stated

Written claim to the BYD partner, or global service if unreachable, with mandatory installation date, invoice, battery configuration/product serial and inverter details (PDF6–7). Notify within 30 days of awareness; installation within one month of warranty start, manual-compliant use and approved operation are conditions (PDF4). Requested performance-data access over the internet applies after a claim (PDF5); this does not establish continuous cloud dependence. No separate initial product-registration requirement is stated.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia-labelled V2-2025, still linked in the AU download centre and reviewed 4 October 2026, names Cygni 10.0HS-M4. Dyness Digital Energy Technology Co., Ltd administers the warranty; Dyness Aus Pty Ltd is the importer/local service route. Start is earlier of first completed installation or Dyness shipment plus 180 days. Battery/inverter ten years; meter three, Wi-Fi five, LCD two years; accessories/toolkit excluded. Used without communications reduces the term to three years; exact link/cloud/outage requirements are unestablished. M4 performance gate is 70% usable energy until ten years or 45.271 MWh output throughput, whichever first, under the prescribed use/test conditions.

Headline term

Stated

10 yr product

Product remedy

Conditional

Repair/replacement of accepted defective product; replacement retains the original remaining term without renewal. Jointly approved disputed testing is initially buyer-paid, with testing and transport reimbursed if the claim proves within warranty. Unconditional site labour/removal/reinstallation costs remain unestablished. The policy preserves Australian Consumer Law rights.

Labour

Conditional

Unconditional full-term site labour coverage was not established and is not credited.

Freight

Conditional

Conditional reimbursement of transport/testing expenses follows a valid jointly approved disputed test. This is not an unconditional full-term transport entitlement; outside-warranty costs are buyer-paid and original packaging requirements apply.

Removal and reinstallation

Conditional

Unconditional removal and reinstallation coverage was not established and is not credited.

Transferability

Covered

An automatic transfer right was not established in the reviewed governing document.

Registration and conditions

Conditional

No mandatory initial app/web registration is established: unregistered owners use the supplied warranty card via email/dealer; registered owners use the app/web service route. Notify Dyness within 48 hours of discovering a defect; separate exclusion concerns failure not reported to seller/authorised service partner within two weeks. Provide purchase/serial/start-date/authorised defect evidence, logs and system/fault details. Without communications the term is three years; required link and outage tolerance remain unresolved.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; EcoFlow OCEAN 2 Battery Warranty V1.4 gives EF BD-5-S2 15 years or 21.9 MWh, whichever occurs first, with 60% remaining usable energy. Continuous internet connectivity is a condition; more than one year disconnected reduces the term to five years.

Headline term

Stated

15 yr product

Product remedy

Conditional

EcoFlow may provide online assistance, factory repair, refurbishment or replacement for an accepted claim.

Labour

Not stated

The battery policy does not state an owner entitlement to site labour, removal or reinstallation; no labour cover is inferred.

Freight

Conditional

Materials, accessories and approved logistics for an accepted claim are borne by EcoFlow, subject to the policy process.

Removal and reinstallation

Not stated

No unrestricted removal and reinstallation entitlement is stated.

Transferability

Not stated

The warranty can be transferred from the original owner to the next owner only if the product is still installed in its initial location and has not been moved (V1.4, section 1, introductory paragraph). V1.4 does not state a new-owner registration step.

Registration and conditions

Conditional

Section 1.10 requires the product to remain connected to the internet for critical firmware and safety updates; if disconnected for over one year, coverage adjusts to 5 years from the original activation date. Section 1.3 starts the warranty automatically at the earlier of commissioning or 9 months after the production date and states that no additional manual registration is required.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9
• Australian source 10

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; Enphase Energy, Inc. provides the earlier-of 15-year or 6,000-cycle warranty, with 70% capacity at year 10 and 60% at year 15.

Headline term

Stated

15 yr product

Product remedy

Conditional

At Enphase’s discretion, repair or replacement, or a proportionate set-off or refund based on current market value when the defect is notified, as determined by Enphase. Repair or replacement may use new or refurbished products.

Labour

Not covered

The limited warranty does not cover costs of removing, installing or troubleshooting the owner's electrical systems (section 7f). Section 3a states that Australian Consumer Law guarantees cannot be excluded.

Freight

Conditional

Eligible RMA return and repaired or replacement-product shipping are covered under the published process.

Removal and reinstallation

Not covered

Not included in the limited warranty. A separate installer labour reimbursement program (ING-00060-1.0-EN, August 2025) pays fixed amounts and has its own eligibility conditions; it names IQ Battery 5P generally and does not name the FlexPhase SKU.

Transferability

Conditional

Conditional same-site transfer with form and fee within 30 days.

Registration and conditions

Not stated

Activation, authorised supply, and the governing registration and connectivity conditions apply.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia only; ESY SUNHOME AUSTRALIA PTY LTD provides the exact HM6/10.24 kWh warranty. 120 months from initial installation, 70% available capacity and exact 43.0 MWh/10.24 kWh throughput conditions. Original-site transfer and accepted claim reimbursement are conditional; the combined cost cap is A$180 plus GST per claim. Filename v4.5 differs from retrieved PDF metadata title v4.6/November 2025; no historical supersession inferred.

Headline term

Stated

10 yr product

Product remedy

Conditional

Repair or replacement, potentially with refurbished goods/parts. Repaired or replaced products retain the original remaining performance warranty without extension. Accepted reasonable claim costs require documentary evidence and are capped at A$180 plus GST per claim; invalid-claim costs are allocated to the customer up to the same stated cap, subject to ACL rights.

Labour

Not covered

Accepted dismantling and installation labour shares the combined A$180 plus GST per-claim cap with processing, parts and shipping; this is not an uncapped site-labour promise. Personnel travel, transport and accommodation are excluded.

Freight

Not covered

Accepted replacement parts/product shipping shares the combined A$180 plus GST per-claim cap. Personnel travel/transport/accommodation are excluded; documentary cost evidence is required.

Removal and reinstallation

Conditional

Accepted faulty-battery dismantling and installation shares the combined A$180 plus GST per-claim cap; no separate unlimited removal/reinstallation entitlement.

Transferability

Covered

Transfer requires the product to remain at its original installation site and simultaneous transfer of ownership of both site and product. No later-owner registration deadline is specified in the reviewed policy.

Registration and conditions

Conditional

Commissioning requires stable Internet or 4G connection and continuous online monitoring. Network outage/faults require prompt notification and supporting photos/logs; offline claims require authorized site inspection/data collection. Report failure within ten working days and submit a claim within one month of fault diagnosis; these are separate clocks. Provide purchase, serial, installation/commissioning evidence and signed commissioning report. Installation within six months of production and first-year-only capacity expansion are warranty conditions; added modules inherit the original remaining term.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; FoxESS Australia warranty V2.7 names CQ7-L2 through L14. The period clause and exact throughput tables say ten years, while one performance paragraph says twelve. Ten years is retained conservatively until FoxESS publishes corrected governing terms.

Headline term

Stated

10 yr product

Product remedy

Conditional

Repair, replacement, refund or compensation at FoxESS discretion.

Labour

Not covered

A service rebate may apply after approval and timely return; unconditional labour and reinstallation cover is not promised.

Freight

Not covered

FoxESS dispatches approved replacements, while the installer must return the failed product within 30 days; unconditional onward freight cover is not promised.

Removal and reinstallation

Conditional

The service rebate is conditional and does not establish uncapped removal and reinstallation cover.

Transferability

Covered

No express subsequent-owner transfer right is stated; coverage is framed around the purchaser or end user at the installed site.

Registration and conditions

Not stated

The Warranty Period section makes successful registration and connection to the FoxESS website when the battery system is commissioned a precondition of the warranty. A later Registration clause says registration is recommended, that warranties should be registered within 36 months of installation, and that registration within six weeks of installation and commissioning is recommended where possible. The policy does not reconcile the two statements.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australian V2.7 printed 15 March 2026 names EQ4800-L2 through L9; title also names New Zealand but this review applies only to AU. Named local entity/importer FoxESS Australia Pty Ltd is distinct from maker Foxess Co Ltd. Ten years from installation, capped 125 months from manufacture; 70% nominal-or-usable energy until time or throughput whichever first, under specified use/test conditions. Exact L2 table 39.32 MWh/9.32 kWh nominal; no capacity/configuration or global technical score change.

Headline term

Stated

10 yr product

Product remedy

Conditional

Fox ESS liability is limited to replacement, repair, refund and compensation. Repaired or replaced product keeps the remaining term of the original warranty, without renewal. Where a product is no longer available, Fox may replace it with an alternative of equivalent functions and performance (V2.7 sections iii and viii).

Labour

Conditional

Unconditional end-user site labour coverage is not established. Installer eligibility/service-rebate references do not specify a guaranteed amount in the reviewed instrument; appointing another installer where the original is insolvent or the site remote is at the end-user/installer expense. ACL rights remain preserved.

Freight

Conditional

Installer must arrange faulty-product return shipping within 30 days of replacement receipt. Failure forfeits the referenced service rebate, whose amount/complete eligibility is not defined here. Unconditional freight cover is not established; an ineligible/no-defect return may incur inspection charges or full replacement costs.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Covered

No subsequent-owner transfer right was found in the governing terms.

Registration and conditions

Conditional

Policy precondition requires registration and connection to the Fox ESS website at commissioning. It does not specify continuous Internet access or outage tolerance. A later clause recommends registration within six weeks and says within 36 months; no override of commissioning is inferred. Installer/Fox-authorized personnel submit fault details, contact information and RMA evidence; Fox approval is required before replacement.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; FoxESS battery warranty V2.7 names EQ5500-L2 through L9 for 120 months, capped at 125 months from manufacture, with model-specific throughput and 70% retained capacity.

Headline term

Stated

10 yr product

Product remedy

Conditional

Fox ESS liability under the policy is limited to replacement, repair, refund and compensation (section iii). Fox ESS may decline a replacement where the policy terms are breached (section i).

Labour

Not covered

End-user labour cover is not promised as an unconditional entitlement.

Freight

Conditional

Transport cover is conditional rather than a full-term entitlement.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Covered

No subsequent-owner transfer right was found in the reviewed warranty.

Registration and conditions

Conditional

Product registration and connectivity at commissioning are required under the governing terms.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; 12 years or 60 MWh aggregate throughput for APR-05K15V1-AU, with at least 70% retained capacity and conditions covering authorised supply, certified installation, registration, internet connectivity and software updates.

Headline term

Stated

12 yr product

Product remedy

Conditional

Repair, replacement with a new or refurbished equivalent, or a depreciated refund at FranklinWH's discretion.

Labour

Conditional

Conditional certified-installer reimbursement is available under the separate AU/NZ process dated 4 May 2026: AUD 200 per removal/replacement site visit plus AUD 200 per replaced aPower, including GST. Remote diagnosis, prior RMA and a claim within 30 days of completed replacement are required. This capped installer program does not promise payment of every customer labour charge.

Freight

Conditional

For an approved installer warranty replacement, FranklinWH ships the replacement and supplies a return label; the installer must return the defective unit in the same box or equivalent protective packaging. The reimbursement process covers a 250 km round-trip site visit and states AUD 0.80 per additional kilometre beyond that distance. This is a conditional installer process, not an unconditional customer freight entitlement.

Removal and reinstallation

Conditional

Removal and replacement are eligible for capped reimbursement to FranklinWH-certified installers under the separate AU/NZ process. Prior remote diagnosis and RMA, replacement within the applicable warranty period, return of the defective product and application within 30 days are required. Payment follows verification and receipt of the defective product. Full customer removal/reinstallation costs are not automatically covered.

Transferability

Conditional

The claim process accepts proof of subsequent transfers of ownership, but the limited warranty does not expressly promise automatic transfer.

Registration and conditions

Conditional

Registration at installation, continued internet connectivity and software updates are required for the full 12-year term; otherwise coverage can reduce to four years.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia is Warranty Country Group 3. Under the Fronius International Limited Warranty Conditions for batteries (revision EN_0326, applying to products purchased on or after 1 October 2026), Reserva 6.3 has a 10-year warranty period that begins six months after initial delivery from Fronius, a 70% retained-capacity or 19.57 MWh throughput limit, whichever occurs first, and Fronius Warranty Plus cover for removal and replacement labour and standard national shipping.

Headline term

Stated

10 yr product

Product remedy

Conditional

Fronius may, at its discretion, repair the product, replace it with an equivalent product of corresponding design and condition or with a newer product, or, if a replacement product is not available and repair is impossible or possible only at disproportionate cost, give a credit towards a new Fronius product calculated as 'Selling price * (100 % - useful life/performance warranty period)' (clause 5.1). Under Fronius Warranty Plus the spare part or replacement device may be new or reconditioned, or its market value may be reimbursed (clauses 6.3.1 and 13.4).

Labour

Covered

Labour directly associated with removal and replacement is covered when carried out by Fronius or a specialist installer commissioned by Fronius; costs not authorised in advance in writing by Fronius are not borne (clauses 6.3.1 and 6.3.3).

Freight

Covered

Normal domestic shipping is covered.

Removal and reinstallation

Not covered

Approved removal and replacement are covered; additional travel is excluded.

Transferability

Covered

The remaining warranty automatically transfers with the covered product.

Registration and conditions

Covered

Revision EN_0326 refers in clause 1.2 to registered products but sets out no registration procedure or deadline; cover requires purchase as a new device from Fronius, an authorised dealer or a professional installer, and commissioning by a professional installer (clause 2.2). The operating manual states that, where a warranty applies, the product should be registered at https://warranty.fronius.com/ to activate or extend the warranty.

• Australian source 1
• Australian source 2
• Australian source 3

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Shenzhen GivEnergy Co., Ltd and GivEnergy Australia Pty Ltd are jointly the supplier. The 10-year term starts at installation and is subject to commissioning, connectivity and use conditions. Throughput is unlimited only for solar-only self-consumption charging, with a maintenance exception; other charging sources impose a 135 MWh total-throughput limit. The warranty states a 70% floor for the 13.5 kWh capacity during applicable cover. Throughput limits are warranty conditions, not independently tested cycle-life results.

Headline term

Stated

10 yr product

Product remedy

Conditional

Repair or replacement with new or refurbished goods at the supplier's discretion, subject to Australian Consumer Law.

Labour

Conditional

No unconditional owner or site-labour entitlement is stated.

Freight

Conditional

No unconditional freight entitlement is stated.

Removal and reinstallation

Not covered

Not promised as an unconditional entitlement.

Transferability

Conditional

Conditional written same-site transfer with proof of ownership and continued connectivity.

Registration and conditions

Conditional

Commissioning by the required approved installer and GivEnergy-certified technician must occur through the app or portal within the specified 30-day mounting/connectivity window. Remote updates and health checks require internet connectivity. More than 10% offline time or an outage exceeding 14 consecutive days from installation may reduce cover to a 12-month warranty from commissioning.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; GoodWe Technologies Co., Ltd provides the 10-year product and performance warranty. GoodWe Australia Pty Ltd is named as the Australian importer and service contact. The GW8.3-BAT-D-G20 term is 29.20 MWh or 10 years at 70% retained usable energy, whichever occurs first.

Headline term

Stated

10 yr product

Product remedy

Covered

Repair, replacement or equivalent hardware at GoodWe's option.

Labour

Conditional

Service rebates are conditional and do not establish full labour cover.

Freight

Conditional

Transport support is conditional and capped.

Removal and reinstallation

Conditional

Removal and reinstallation are not an unconditional entitlement.

Transferability

Covered

No subsequent-owner transfer right was found in the governing terms.

Registration and conditions

Not stated

Authorised supply and installation conditions apply. The terms apply to units bought from channels authorised by GoodWe and installed in Australia or New Zealand (Geographical Scope). Installation must be by a skilled person or third-party installer (Preconditions 3) and is to be performed by qualified installers (Warranty Exceptions 3). A claim needs proof of the original purchase (Preconditions 5) and the correct product serial number (Warranty Exceptions 13).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: AU/NZ Rev 1.1 (17 September 2026) names GW6.0-BAT-D-G20 and GW9.0-BAT-D-G20. GoodWe Technologies Co., Ltd is the warrantor; GoodWe Australia Pty Ltd is the Australian importer. For authorised-channel units sold and installed after October 2024 in AU/NZ, product hardware and performance warranties are each ten years. Commencement is original end-user purchase; without adequate purchase documentation, the earlier of installation or six months after manufacture applies. Performance is 70% of usable energy or 3.0 MWh DC throughput per usable kWh, whichever comes first. The existing five-year global product-warranty assessment is retained separately and does not describe this regional entitlement. Statutory rights remain additional.

Headline term

Stated

5 yr product

Product remedy

Conditional

GoodWe chooses configuration/software correction, repair or new/refurbished equivalent-or-better replacement. Obtain RMA confirmation before replacement. The default limited remedy covers hardware materials; statutory consumer rights remain additional.

Labour

Conditional

Conditional discretionary on-site rebate, subject to prior site-visit authorisation, confirmed covered defect and return, eligible service provider, application within two months of authorisation and a per-case cap including GST. Rate is not published in this policy; site labour reimbursement remains subject to these limits.

Freight

Conditional

Conditional capped normal-ground inbound/outbound support in some areas; rate requires confirmation. Claimant pays excess or alternative-method costs and may need to organise return. Confirm shipment in advance; return within four weeks of receiving replacement, or replacement/delivery/service charges may apply.

Removal and reinstallation

Conditional

No unconditional full removal/reinstallation reimbursement is established. Hardware remedy and possible capped authorised service rebate apply; ask for approval and cost responsibility before replacement. Statutory rights remain additional.

Transferability

Conditional

The reviewed AU/NZ policy does not establish unconditional transfer to a subsequent owner. Remaining warranty transfers to an authorised replacement unit, with a six-month minimum if less time remains; this is not owner transfer.

Registration and conditions

Conditional

Original purchase proof, model/serial and installation/failure information are required. No separate mandatory online registration found in this reviewed policy. Install within six months of production; qualified installation/manual and storage requirements apply. Report failure within two weeks; claim instructions also state one month from failure, so retain both deadlines and report promptly.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: GoodWe's AU/NZ warranty names LX F6.4-H-20 through LX F28.8-H-20 and provides 10 years of product and performance cover, subject to 70% retained capacity or the model-specific throughput limit. Freight and labour support in years 1-5 is conditional; years 6-10 cover hardware materials.

Headline term

Stated

10 yr product

Product remedy

Covered

Repair or replacement hardware at GoodWe's option; a replacement inherits the remaining term with a six-month minimum.

Labour

Conditional

An authorised labour rebate is discretionary and conditional in years 1-5; years 6-10 cover hardware materials only.

Freight

Conditional

Normal-ground freight support is conditional and capped in years 1-5; years 6-10 do not promise freight.

Removal and reinstallation

Conditional

No unconditional full-term removal or reinstallation entitlement is stated.

Transferability

Covered

No subsequent-owner transfer right is stated.

Registration and conditions

Not stated

Install within six months of production, report faults within one month, maintain internet monitoring, and complete any capacity expansion within one year.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; Growatt provides a non-transferable ten-year term with 70% for years one to five and 60% for years six to ten, subject to accumulated-energy adjustments. Monitoring is required; without it the warranty is reduced to three years. Labour and logistics are expressly excluded beyond statutory rights. The warranty card names ALP 5.0L-E1 to ALP 40.0L-E1; ALP 45.0L-E1 and ALP 50.0L-E1 are not named. No issue date is printed; its file name and PDF modification date place it in September 2023. The warranty applies only to use with Growatt storage devices, for example the SPA, SPH and SPF series (page 1), and excludes outdoor installation or use without proper shelter (page 3). It is governed by the law of the People's Republic of China with Shenzhen as the exclusive place of jurisdiction (page 6), and states that Australian Consumer Law guarantees cannot be excluded (pages 6 and 7).

Headline term

Stated

10 yr product

Product remedy

Conditional

At Growatt's discretion: repair, on-site repair or exchange for an age-equivalent replacement.

Labour

Not covered

Labour and other claim expenditure are expressly excluded beyond statutory rights.

Freight

Not covered

Logistics fees are expressly excluded beyond statutory rights.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised and labour expenditure is excluded.

Transferability

Covered

The governing E1 warranty states that it is non-transferable.

Registration and conditions

Not stated

Original purchase and installation evidence, a signed commissioning report, monitoring and prompt notice apply. The card asks for the defect to be reported to the supplier within 14 days of the first signs and the claim form to be submitted within one month of the failure (pages 5 and 6). Without monitoring, the warranty is reduced to three years (page 3).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the APX warranty publishes a 10-year non-transferable term, with 70% retained capacity for the first five years and 50% through year 10, subject to operating and monitoring conditions. The term runs from the customer purchase date and ends no more than 10 years and 3 months after delivery from Growatt.

Headline term

Stated

10 yr product

Product remedy

Covered

Growatt chooses repair, onsite repair or an equivalent-value replacement based on model and age. Repair or replacement retains the remaining original warranty period. During the latter five years, the instrument also allows pro-rata buyback or newer technology at a price payable by the customer. Australian Consumer Law guarantees are expressly preserved.

Labour

Conditional

Contractual labour and compensation exclusions are subject to statutory liability and the instrument’s preserved Australian Consumer Law guarantees.

Freight

Conditional

Contractual logistics-cost exclusions are subject to statutory liability and the instrument’s preserved Australian Consumer Law guarantees.

Removal and reinstallation

Not covered

Removal and reinstallation are excluded.

Transferability

Covered

The governing Australian warranty states that it is non-transferable.

Registration and conditions

Conditional

Growatt-platform monitoring of the battery and charge/discharge device is required; the instrument reduces cover to three years without monitoring. Installation must finish within six months of Growatt delivery. Notify the supplier within 14 days of problem signs and submit the claim form within one month of failure, with original warranty card, purchase/installation invoices and signed commissioning report. Accumulated-discharge evidence is required for performance claims; an unmonitored claim requires qualified onsite inspection/data collection.

• Australian source 1
• Australian source 2
• Australian source 3

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Ten years for APX S0 AU from the date of customer purchase and no more than ten years and three months from Growatt delivery, subject to the cycle schedule, monitoring requirement and the governing exclusions. The warranty card applies to use with Growatt storage devices and gives SPA, SPH and SPF series as examples without naming MIN TL-XH2 (pages 1 and 3).

Headline term

Stated

10 yr product

Product remedy

Conditional

Growatt chooses repair, onsite repair or an equivalent-value replacement based on model and age, and the remainder of the warranty transfers to the replacement without restarting the period (pages 3 and 4). In the latter five years Growatt may instead buy the battery back at a pro-rata price or renew it with a newer-technology battery at a price payable by the customer, and Australian Consumer Law guarantees are expressly preserved (pages 4 and 7).

Labour

Not covered

The card excludes claims for labour cost and other expenditure for carrying out the warranty unless Growatt is subject to statutory liability (page 5), and states that when Growatt provides a replacement in the latter five years it is not responsible for labour cost (page 4). Australian Consumer Law guarantees that cannot be excluded are preserved (page 7).

Freight

Not covered

The card excludes claims for logistics fees for carrying out the warranty unless Growatt is subject to statutory liability (page 5), and states that when Growatt provides a replacement in the latter five years it is not responsible for logistics costs (page 4). Australian Consumer Law guarantees that cannot be excluded are preserved (page 7).

Removal and reinstallation

Conditional

Removal and reinstallation costs are not unconditionally covered.

Transferability

Covered

The governing warranty states that coverage is non-transferable.

Registration and conditions

Not stated

The battery and its charge and discharge device must be monitored on the Growatt monitoring platform; without monitoring the warranty reduces to three years (page 3). Installation must finish within six months of Growatt delivery, problem signs must be reported to the supplier within 14 days, and the claim form sent to Growatt within one month of failure, with the warranty card, original purchase and installation invoices and a commissioning report signed by end user and installer (pages 4 to 6). Performance claims need accumulated discharge proof, and a claim on an unmonitored battery needs a qualified onsite inspection and data collection under Growatt's instruction (pages 2 and 3).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the Australian datasheet and battery warranty card identify the B14400-HW configurations for a 12-year product and performance term, subject to the earlier applicable throughput endpoint and the published operating conditions.

Headline term

Stated

12 yr product

Product remedy

Conditional

Repair or replacement at Hinen's discretion, using new or reconditioned parts or an equivalent product under the published terms.

Labour

Not covered

Installation, removal, repair labour and reinstallation are expressly excluded from the factory warranty cost coverage.

Freight

Not covered

The warranty excludes shipping as a factory-warranty entitlement, despite separate language about reasonable claim and replacement-part delivery costs; no unconditional transport score is credited.

Removal and reinstallation

Not covered

Removal and reinstallation costs are excluded.

Transferability

Covered

Transfers with the building while the product remains installed.

Registration and conditions

Not stated

The claim process requires serial, purchase and installation evidence, and the product must remain network-connected unless the stated exceptions apply.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; B8900M-HA receives a 10-year product and performance warranty, with throughput and operating conditions. The published battery warranty excludes installation, removal and reinstallation labour. The A10000S inverter is covered by a separate 10-year Hinen inverter warranty card (Australia), which requires claims within 4 weeks of the failure giving rise to the claim and states that the warranty period will be shortened for products not connected to the internet, as determined by Hinen and the approved installer.

Headline term

Stated

10 yr product

Product remedy

Conditional

Repair or replacement of defective parts at Hinen's discretion under the model-specific battery warranty card (V3.0), which names B8900M-HA. Where no signed sales contract exists, Hinen's general service commitment applies together with the card; it lists a B8900M-A series rather than B8900M-HA and offers new-equipment replacement in the first warranty year. Which document prevails where they differ is not publicly established.

Labour

Not covered

Installation and service labour are excluded.

Freight

Not covered

Freight entitlement is unresolved: the model-specific battery card includes reasonable freight for valid claims, but also excludes shipping in its Warranty Obligations and permits return at the claimant’s expense. The general service commitment states that Hinen takes on logistics costs during the warranty period only in the country of original sale, and the customer pays customs clearance costs. These conflicting clauses need clarification; neither unconditional coverage nor blanket exclusion is established.

Removal and reinstallation

Not covered

Removal and reinstallation are excluded.

Transferability

Covered

Transfers automatically with the building while the system remains installed.

Registration and conditions

Conditional

The model-specific battery card starts cover at first installation or six months after manufacture, whichever is earlier. Visible defects require immediate notice; other defects require written notice within ten days of discovery. Claims require serial number, dated receipt, signed installation protocol and use/defect details. Internet monitoring is required; report outages, retain local data where possible and provide qualified onsite inspection/data for unconnected claims.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9
• Australian source 10
• Australian source 11

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the current warranty names HiOne-8B-G3 for ten years, 70% retention or 23.613 MWh per module, whichever limit occurs first.

Headline term

Stated

10 yr product

Product remedy

Conditional

Hoymiles may repair or replace accepted defective hardware.

Labour

Not covered

Installation and commissioning costs are not covered, and neither are costs incurred when a distributor sends its own technicians to site (section 6). Where Hoymiles decides to repair on site, performed by Hoymiles or an engineer it authorizes, Hoymiles bears the materials and labour costs and the costs of removing and replacing the part (section 9). On-site service by a distributor's own technicians without Hoymiles' prior written consent is not borne by Hoymiles (section 9).

Freight

Conditional

Return and replacement logistics are conditional on the approved claim process.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Conditional

The warranty is transferable only while the battery remains at the original installation location. To transfer ownership, contact Hoymiles at service@hoymiles.com with an authorization email from the previous owner (section 3).

Registration and conditions

Conditional

Serial, installation and operating evidence are required.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the March 2026 governing document covers IS-BATT-5000-S0, IS-BATT-10000-S0 and IS-BATT-15000-S0 for 10 years or 18.25 MWh at 70% end-of-life capacity, whichever occurs first. The copy linked as Open warranty on the iStore downloads page (file created 2 September 2026) names iStore (QLD) Pty Ltd on its cover page; the April 2026 copy, which the same page still links, names no legal entity. The body text of the two copies is the same, is labelled as at March 2026, and refers to iStore without defining the term.

Headline term

Stated

10 yr product

Product remedy

Covered

Replacement with an age-, type- and condition-equivalent device or a market-value credit note.

Labour

Not covered

A discretionary AUD 150 installer or retailer rebate may apply; it is not a full labour entitlement and is not paid to the end user.

Freight

Covered

iStore covers return postage after replacement when the defective unit is returned within 15 business days.

Removal and reinstallation

Not covered

Exchange must be performed by an appropriately accredited and iStore-trained installer; full removal and reinstallation cost is not promised.

Transferability

Covered

No subsequent-owner transfer process is stated.

Registration and conditions

Not stated

Monitoring-platform connection, installation within 31 days and fault notice within two weeks are warranty conditions.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the Prime warranty provides ten-year product cover and 70% retained energy until 32 MWh for 10H Prime or 54 MWh for 16H Prime, whichever comes first, subject to its terms.

Headline term

Stated

10 yr product

Product remedy

Conditional

Under Article 6.1 LG decides whether to repair or to replace defective Products with refurbished parts equal in value. Under Article 6.4, if the Products are no longer commercially available, LG may instead supply equivalent equipment or refund the remaining depreciated purchase price, defined as the price paid by the Reseller or Certified Installer.

Labour

Not covered

Installation labour is not promised.

Freight

Conditional

Ordinary claim freight is not an unconditional entitlement.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Conditional

No express subsequent-owner transfer right is stated. Article 11 states that the Warranty applies only to the Buyer who purchased the Products for their own use.

Registration and conditions

Conditional

Registration and internet access are required for the full term so LG can provide firmware updates; the warranty states at least five years without them.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; the inverter and BW-BAT-10.1P receive 10-year product cover and a 70% retained-capacity endpoint. Standard solar self-consumption, time shifting and backup use carry unlimited-cycle coverage, subject to the published conditions. Any other application, or any combination that includes one, carries 38.38 MWh of aggregate throughput for BW-BAT-10.1P, measured at the battery AC output.

Headline term

Stated

10 yr product

Product remedy

Covered

On-site or service-centre repair, or replacement at Bytewatt's option.

Labour

Conditional

The installer rebate is conditional and not full labour cover.

Freight

Not covered

Replacement dispatch and return conditions apply; full freight cover is not promised.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Covered

No clear later-owner transfer process was found in the governing terms.

Registration and conditions

Not stated

Authorised installation, claim evidence and RMA conditions apply. The BW-BAT-10.1P installation, operation and maintenance manual (V03, section 9.4) states that a part of the warranty is based on cloud connection to the Bytewatt web server. The governing warranty document does not state this condition.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; BW-INV-TPH10K and BW-BAT-4.8S receive 10-year product cover, and the BW-BAT-4.8S retains at least 70% of usable capacity at 10 years following the initial installation date. Standard solar self-consumption, time shifting and backup use carry unlimited-cycle coverage. For any other application, or any combination of applications that includes one, the operating limitation for the BW-BAT-4.8S (4.8 kWh nominal) is 18.24 MWh of aggregate throughput, measured at battery AC output (Appendix 2); the appendix is silent on how that limit applies to a multi-module configuration. The performance warranty requires ambient temperature during operation to stay between -10 C and 50 C (section 3.2). The warranty is governed by the laws of the Commonwealth of China, as printed in section 10, with non-exclusive jurisdiction for further disputes given to the local courts of China. Australian Consumer Law guarantees are preserved (sections 1 and 8).

Headline term

Stated

10 yr product

Product remedy

Conditional

Bytewatt chooses onsite/service-centre repair or the closest current replacement, which may differ reasonably in size/specification or use refurbished parts. Invalid claims may incur inspection or replacement charges. Statutory consumer guarantees remain.

Labour

Conditional

Installer service rebates are conditional, require prior contact for multiple visits and must be claimed within three months of claim approval. They do not promise full owner labour cover.

Freight

Not covered

Bytewatt is obliged to approve and dispatch a replacement within 3 working days, subject to availability. The installer must arrange return of the faulty unit within 30 days of receiving the replacement or lose service-rebate eligibility. Full freight cover is not promised.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised.

Transferability

Covered

No clear later-owner transfer process was found in the governing terms.

Registration and conditions

Conditional

Cover starts at first installation. The installer submits model, fault code/details, contact information and an evidence-backed RMA; additional tests or photos may be required. Replacement needs Bytewatt approval.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; PPE Whispr Division Pty Ltd provides the governing ten-year on-site limited warranty. It explicitly guarantees minimum cumulative throughput of 2.8 MWh per kWh usable and separately describes 70% expected end-of-life capacity. That expectation does not separately establish a minimum 70% at the ten-year endpoint. Connectivity, temperature and operating conditions apply; the exact retained-capacity entitlement is not settled.

Headline term

Stated

10 yr product

Product remedy

Conditional

PowerPlus may repair or replace accepted claims, assessed at its discretion. Australian Consumer Law guarantees remain, including replacement or refund for major failures. Separate full freight or removal/reinstallation coverage is not established.

Labour

Not stated

On-site service supports the parts-and-labour band.

Freight

Not stated

Freight is not separately promised as an owner entitlement.

Removal and reinstallation

Covered

Complete removal and reinstallation cover is not separately promised.

Transferability

Covered

No subsequent-owner transfer right was found in the governing terms.

Registration and conditions

Conditional

Ten-year on-site cover starts at installation, capped at 11 years from manufacture; installation must begin within 12 months of purchase. Internet supports monitoring and in-field service; outages exceeding 100 consecutive days affect claims. The owner first contacts the installer; claims need requested details and proof of purchase or commissioning. Full payment and compliant installation apply.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; Pylon Technologies Co., Ltd. in China is the named provider in the exact Australian Force H3X system warranty AU25F3X100827 (V1.2), which lists FH3X-6K-HY-1P-xx (xx = 5 to 20), including the scored FH3X-6K-HY-1P-10 configuration, with the single-phase Smart Controller and FH10050 battery modules (page 1). The warranty runs ten years from the earlier of installation or six months after manufacture, or until Maximum Throughput is reached, whichever comes first (page 1); the document does not define Maximum Throughput. Its definitions give Minimum Usable Capacity as at least 70% of Usable Battery Capacity during the warranty period (page 5), but its claim clause refers to Minimum Capacity (page 2), which it does not define, and the 60% of nominal energy basis used for the score comes from the 2024 Force-H battery warranty and has not been reconciled with it. The manual states that the warranty is shortened to five years if the system is not networked (Information Version 1.0 page 47; Version 1.4 printed page 48); the Australian warranty text is silent on this condition.

Headline term

Stated

10 yr product

Product remedy

Conditional

Pylontech may repair or replace a defective covered product; a replacement continues the original remaining term.

Labour

Covered

No separate reimbursement of independent on-site labour is promised.

Freight

Not stated

The warranty applies to a defective Product returned during the warranty period (page 2), and states that Pylontech only processes transportation in Australia (page 3, section 5). Blanket outbound and replacement freight reimbursement is not stated.

Removal and reinstallation

Covered

Removal and reinstallation cover is not published for the exact H3X system.

Transferability

Covered

The reviewed exact policies do not publish a general automatic subsequent-owner transfer promise.

Registration and conditions

Covered

Claims can be made to the Authorized Reseller from whom the Product was purchased or to Pylontech directly (page 2). The claim requires the original certificate of warranty declaration, the purchase invoice showing the delivery date, the warranty card provided with the Product emailed to Pylontech, and the Pylontech system log data, which the warranty describes as an indication of whether the Minimum Capacity has been achieved but not determinative. The exact system warranty states no notice period and no registered-owner claim form.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Pylontech's Australia-specific US Series warranty (AU22WUSS100302, version 1.2) names US5000 and US5000-B and provides 10 years, counted from the earlier of installation or six months after manufacture (clause 2), with a 60% minimum-capacity definition (clause 7.3). It covers repair or replacement but publishes no throughput allowance.

Headline term

Stated

10 yr product

Product remedy

Covered

Return-based repair or replacement at Pylontech's option.

Labour

Not covered

Installer labour and travel are not promised.

Freight

Not covered

Unconditional claim freight is not promised.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised; unapproved relocation is excluded.

Transferability

Covered

No subsequent-owner transfer right was found in the exact Australian terms.

Registration and conditions

Not stated

Proof of purchase and authorised installation conditions apply.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9
• Australian source 10
• Australian source 11
• Australian source 12

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; Redback Energy Pty Ltd. The enclosure warranty (vJ501, effective 19 March 2026) names RED-P1-BE21HV and runs for the earlier of 10 years from installation or 11 years from manufacture (clause 4.1). The separate RED-P1-7000HV module warranty (vF112, effective 1 June 2026) gives ten years on the condition that the system stays connected to the internet through the monitoring system and five years if it is not (clauses 4.1 and 4.2), with degradation not exceeding 30% over ten years and a minimum cumulative throughput of 3.65 MWh per kWh usable capacity, whichever occurs later (clause 4.4). Both warranties are transferable only while the product stays at the original location and after the new owner registers with Redback, and both exclude intentionally off-grid installations. The module warranty prints ACN 605 542 541 for Redback Energy Pty Ltd, which the ABN Lookup record shows as Redback Operations Pty Ltd; that conflict is disclosed and not reconciled.

Headline term

Stated

10 yr product

Product remedy

Conditional

Repair or replacement, either onsite by a Redback or suitably qualified technician or offsite at an authorised Redback repair facility (vJ501 clause 5.1; vF112 clauses 5.1 to 5.3). The module warranty (vF112, clause 8.3, closing paragraphs) states that if a battery module is defective, the time value of the batteries is replaced, with fair value calculated on the basis of a linear depreciation over 10 years, and that if the product is no longer available Redback may replace it with a refurbished product, or a different product or parts with equivalent functions and performance.

Labour

Conditional

Onsite or offsite repair labour is included in the stated remedy for an accepted claim; rejected claims may be invoiced.

Freight

Not covered

Transport damage is excluded and unconditional freight reimbursement is not separately promised.

Removal and reinstallation

Conditional

Relocation without prior written approval invalidates the warranty.

Transferability

Conditional

Transfers at the original installation after the new owner registers with Redback; relocation requires prior written approval.

Registration and conditions

Not covered

The module warranty (vF112, clauses 4.1 and 4.2) gives ten years on the condition that the system stays internet-connected through the monitoring system, and five years if it is not. The enclosure warranty (vJ501) states no five-year step but excludes damage caused by failure to maintain a stable connection to the Redback cloud (clause 6.1(b)).

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9
• Australian source 10
• Australian source 11

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia, with split exact-product obligations. Redback vD502 (effective 9 February 2026) covers SH5000-G3, SH6000-G3, their V2 variants and SH-G3-BE manufactured on or after 1 April 2025 and installed in Australia by an accredited SAA installer (clauses 2 and 3.1), for the earlier of ten years after installation or eleven years after manufacture, with two years from installation for included external network adaptors and energy meters (clause 4.1). Pylontech separately covers US5000 modules for ten years from the earlier of installation or six months after manufacture, subject to its throughput and operating conditions (warranty number RB24WUSS100904, sections 2, 3, 6 and 9). Redback's document library also lists earlier G3 warranty revisions (vD501, vC401 and v1.0), which were not read. Redback vC402 (effective 15 October 2025) names SH5000-G3V2 and SH6000-G3V2 only and does not name SH-G3-BE.

Headline term

Stated

10 yr product

Product remedy

Conditional

Redback may repair onsite or offsite or replace an accepted enclosure or inverter claim (vD502 clause 5.1). Pylontech may repair or replace an accepted US5000 module claim, and its warranty also states a ten-year time-value replacement guarantee with fair value calculated on linear depreciation over ten years (Pylontech section 4). If the product is no longer available, Pylontech may replace it with a refurbished or different product or parts with equivalent functions and performance.

Labour

Covered

No unrestricted third-party labour or removal-and-reinstallation reimbursement is promised.

Freight

Not covered

Pylontech states that it processes transport within Australia, but unconditional owner freight cover is not promised.

Removal and reinstallation

Not stated

No unrestricted removal and reinstallation entitlement is stated.

Transferability

Conditional

Transfer is available at the original installation after new-owner registration. Relocation requires prior written approval.

Registration and conditions

Not stated

Compliant installation, cloud availability and the requested purchase, serial, installation and operating evidence are conditions.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: SAJ's current Australian battery warranty, the file listed on SAJ's Australian warranty page, names the B2 Series and provides ten years from completion of commissioning, or 126 months from shipment if that is earlier, subject to throughput, installation, reporting and compatible-inverter conditions. It states that the battery retains 60% of usable battery capacity for ten years from commissioning or to a minimum throughput of 3.06 MWh per kWh usable, whichever comes first. An earlier SAJ file named V4.0, still served but no longer listed on that page, prints 'seventy percent (60%)'. SAJ's separate Australian inverter warranty names the H2 Series and provides ten years from commissioning or 126 months from shipment, whichever is earlier.

Headline term

Stated

10 yr product

Product remedy

Conditional

SAJ may repair or replace an eligible defective product under the governing terms.

Labour

Conditional

Unconditional full-term labour coverage was not established and is not credited.

Freight

Conditional

Unconditional full-term transport coverage was not established and is not credited.

Removal and reinstallation

Conditional

Unconditional removal and reinstallation coverage was not established and is not credited.

Transferability

Covered

An automatic transfer right was not established in the reviewed governing document.

Registration and conditions

Not stated

The product must be installed within the stated six-month window and a warning or failure must be reported within 30 days.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9
• Australian source 10
• Australian source 11
• Australian source 12
• Australian source 13
• Australian source 14
• Australian source 15

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia and New Zealand; Sigenergy Technology Co., Ltd. and its affiliates provide ten years and 70% retained usable energy or 23.77 MWh for BAT 8.0, whichever occurs first.

Headline term

Stated

10 yr product

Product remedy

Covered

Configuration or software repair, parts repair, new or refurbished replacement, or equivalent upgraded hardware at Sigenergy's option.

Labour

Covered

On-site repair labour, uninstalling and reinstalling of replaced parts, and basic travel are covered for an accepted claim.

Freight

Covered

Normal ground freight and customs duties for replaced parts and the defective return are covered.

Removal and reinstallation

Covered

Approved on-site removal and reinstallation of replaced parts or products are covered.

Transferability

Covered

One transfer is permitted while the equipment remains at the original installation site.

Registration and conditions

Conditional

Activation, registration and internet connectivity are required; over 90 days offline triggers Safe Operation Mode and over one year can reduce cover to five years.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: SOFAR's Australian battery warranty (Rev 1.2, SF-WI-GS-014, version 1.2 updated 15 December 2025) names BTS 5K and provides 10 years or 18.25 MWh with 70% retained usable energy, whichever occurs first (clause 3). Its table uses a 4.992 kWh usable-energy reference for BTS 5K, which matches the January 2026 datasheet. The earlier Rev 1.1 used a 4.60 kWh reference.

Headline term

Stated

10 yr product

Product remedy

Not stated

SOFAR may at its sole discretion change configuration or update software, repair with spare parts, or replace with a new or refurbished product that is at least functionally equivalent, or an upgraded model (clause 4, Rev 1.2). Rev 1.1 also stated refund formulas, which Rev 1.2 does not state.

Labour

Not covered

Installer labour and travel are not promised.

Freight

Not covered

Unconditional claim freight is not promised.

Removal and reinstallation

Not covered

Removal and reinstallation are not promised; unapproved relocation is excluded.

Transferability

Covered

No subsequent-owner transfer right was found in the governing terms.

Registration and conditions

Not stated

Installation and operating conditions apply.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6
• Australian source 7
• Australian source 8
• Australian source 9
• Australian source 10

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: The exact Australian datasheet publishes a 10-year warranty. Current SolarEdge battery terms govern retained energy, eligible use and remedies.

Headline term

Stated

10 yr product

Product remedy

Covered

Repair, replacement or credit at SolarEdge's option.

Labour

Not covered

Labour and travel are excluded.

Freight

Conditional

Eligible outbound replacement shipping is covered.

Removal and reinstallation

Not covered

Removal and reinstallation are excluded; moving the battery can end coverage.

Transferability

Covered

Transfers to an assignee for the remaining term if the battery stays installed at the original site.

Registration and conditions

Covered

Proof of ownership and original-site conditions apply; no transfer deadline is stated.

• Australian source 1
• Australian source 2
• Australian source 3

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the current linked SolaX warranty PDF explicitly names T-BAT H 5.8 V2, 11.5 V2, 17.3 V2 and 23 V2 for 10 years. Daily self-consumption and backup are limited to 6,000 cycles with 70% retained energy at 120 months; other applications use the model-specific throughput table.

Headline term

Stated

10 yr product

Product remedy

Covered

Software correction, repair on or off site, or an equivalent repaired, refurbished, upgraded or new substitute at SolaX's option.

Labour

Not covered

Travel, subsistence, on-site installation, modification and normal maintenance are excluded; no uncapped third-party labour entitlement is stated.

Freight

Covered

Normal ground transport in specified Australian areas is covered up to AUD 200 per case; excess and alternative transport costs remain with the claimant.

Removal and reinstallation

Not stated

Full removal and reinstallation costs are not stated as an unconditional entitlement.

Transferability

Covered

No automatic subsequent-owner transfer right was found in the current linked terms.

Registration and conditions

Not stated

Authorised supply, installation, activation and registration conditions apply; claims require exact model, serial and installation evidence. Battery additions after one year require prior SolaX consent.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; the current linked SolaX warranty PDF explicitly names T-BAT HS7.2 through T-BAT HS46.8 for 10 years. Standard cover ends at 120 months from installation or 129 months from manufacture, whichever comes first. The stated NSW Peak Demand Reduction Scheme exception requires an installation approved by an Accredited Certificate Provider and guarantees 10 years from installation; it is not a general extension. Daily self-consumption and backup are limited to 6,000 cycles with 70% retained energy at 120 months from installation or 129 months from manufacture, whichever comes first; other applications use the model-specific throughput table.

Headline term

Stated

10 yr product

Product remedy

Covered

Software correction, repair on or off site, or an equivalent repaired, refurbished, upgraded or new substitute at SolaX's option.

Labour

Not covered

Travel, subsistence, on-site installation, modification and normal maintenance are excluded; no uncapped third-party labour entitlement is stated.

Freight

Not covered

Normal ground transport in specified Australian areas is covered up to AUD 200 per case; excess and alternative transport costs remain with the claimant. Section 6 also quotes a standard service charge of AUD 150 (excluding GST) per case for a defective product found damaged after checking the returned product, requires contact with SolaX before a site visit, and does not clearly establish who pays or receives that amount. Where no damage is found after checking the returned product, SolaX invoices the claimant for the replacement unit plus delivery and associated service charges. Section 4 states that SolaX seeks reimbursement of labour, travel, delivery and replacement-unit costs where a replaced product is found free from defects or not covered.

Removal and reinstallation

Not stated

Full removal and reinstallation costs are not stated as an unconditional entitlement.

Transferability

Covered

No automatic subsequent-owner transfer right was found in the current linked terms.

Registration and conditions

Not stated

Authorised supply, installation, activation and registration conditions apply; claims require exact model, serial and installation evidence. Battery additions after one year require prior SolaX consent.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; SolaX Power Network Technology (Zhejiang) Co., Ltd provides the governing warranty and names SolaX Power AUS Pty Ltd as the Australian importer. T-HS10.2 through T-HS66.5 are covered for 10 years with a 6,000-cycle or throughput operating limit and 70% retained capacity.

Headline term

Stated

10 yr product

Product remedy

Conditional

Repair or replacement with capped service support.

Labour

Not covered

Travel and on-site installation labour are excluded.

Freight

Conditional

Standard transport support is capped by location and claim type.

Removal and reinstallation

Covered

Removal and reinstallation are not fully covered.

Transferability

Covered

No subsequent-owner transfer right was found in the governing terms.

Registration and conditions

Not stated

Activation, registration, authorised supply and installation conditions apply.

• Australian source 1
• Australian source 2
• Australian source 3

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; battery warranty V1.7 names Ai-HB 050B through 200B and publishes a ten-year coverage path with model-specific throughput and 70% retained capacity.

Headline term

Stated

10 yr product

Product remedy

Conditional

AISWEI may repair or replace accepted defective hardware under the applicable standard coverage path.

Labour

Conditional

On-site service may be supplied during standard coverage; it is not an unconditional reimbursement of every installer cost.

Freight

Covered

Standard coverage includes parts, materials and shipping; extended coverage is narrower.

Removal and reinstallation

Not covered

Full removal and reinstallation cost is not promised unconditionally.

Transferability

Covered

No subsequent-owner transfer right was found in the reviewed warranty.

Registration and conditions

Not stated

The governing terms distinguish a five-year standard plus five-year extended path from a ten-year standard path.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5
• Australian source 6

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; Battery Factory Quality Warranty Terms V1.8 (revision history dated 20 September 2026) lists APL15.0-S at 15.07 kWh usable energy and 40.68 MWh minimum throughput (Article 3.2) and schedules a ten-year standard warranty period for AP-L series batteries unless the related purchase contract agrees otherwise (Article 2.1.1). The performance warranty is 70% retention of usable energy during the warranty period or until the minimum throughput is reached, whichever comes first, on condition that the battery is operated under the AISWEI specification and user manual. The terms are silent on whether V1.8 applies to units bought under earlier revisions.

Headline term

Stated

10 yr product

Product remedy

Conditional

AISWEI may repair or replace accepted defective hardware under the applicable coverage path.

Labour

Conditional

On-site service may be supplied during standard coverage; it is not unconditional reimbursement of every installer cost.

Freight

Not covered

Within the standard period AISWEI bears the costs of spare parts, materials and shipment of the defective and replacement product (Article 4.2), excluding taxes, customs and duties and travel and accommodation costs for on-site personnel. Where the remedy is factory repair or replacement, the customer returns the defective product as AISWEI requires (Article 4.4). Article 4.3 limits any extended period to parts, materials or the replacement product and excludes shipment; the Article 2.1.1 table in V1.8 schedules no extended period for AP-L series batteries, although a footnote referring to Option 1 and Article 4.3 remains.

Removal and reinstallation

Not covered

Full removal and reinstallation cost is not promised unconditionally.

Transferability

Covered

No subsequent-owner transfer right was found in the reviewed warranty.

Registration and conditions

Not stated

No separate registration condition is stated in the Battery Factory Quality Warranty Terms for Australia, revision V1.8. The standard period starts at the earlier of completed first installation or six months after dispatch from AISWEI, unless the purchase contract differs (Article 2.1.1). Service requires a valid purchase invoice or voucher, a legible type plate, installation by a skilled person or an AISWEI-certified installer, and a fault report within one week (Article 3.1); a written defect notice is due within 14 days (Article 5.1.1). The user manual (UM0095, page 40) also asks for the factory warranty card.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4
• Australian source 5

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; current S-PM21-011 V1.8 (revision history dated 20 September 2026) names APL15.0D-S: 13.95 kWh usable, 70% retention during the applicable warranty term, limited by 37.66 MWh minimum throughput. Default ten-year standard route unless the purchase contract differs. The 20 September 2026 revision-history date does not establish retroactive coverage for every earlier purchase.

Headline term

Stated

10 yr product

Product remedy

Conditional

AISWEI may repair or replace accepted defective hardware under the applicable coverage path.

Labour

Conditional

On-site service may be supplied during standard coverage; it is not unconditional reimbursement of every installer cost.

Freight

Covered

Standard coverage under Article 4.2 includes parts, materials and shipping costs. V1.8 Article 2.1.1 lists no extended warranty period, although Article 4.3 still describes extended-period costs.

Removal and reinstallation

Not covered

Full removal and reinstallation cost is not promised unconditionally.

Transferability

Covered

No subsequent-owner transfer right was found in the reviewed warranty.

Registration and conditions

Covered

Warranty V1.8, Article 2.1.1, lists a 10-year standard warranty period for the battery series including AP-L, unless otherwise agreed in the related purchase contract. The standard period starts from the earlier of first installation completion or 6 months after AISWEI dispatch. The five-plus-five option in V1.7 is deleted in V1.8; the 20 September 2026 revision-history date does not establish retroactive coverage for earlier purchases.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4

The links are the AU market evidence URLs stored for this record. A linked source does not make a field marked Not stated covered.

Australian warranty scope: Australia; current S-PM21-011 V1.8 names APL8.0-S2: 16.08 kWh usable, 70% retention during the applicable warranty term, limited by 43.41 MWh minimum throughput. Default ten-year standard route unless the purchase contract differs. The provider is the defined AISWEI group led by AISWEI New Energy Technology (Yangzhong) Co., Ltd.; AISWEI Pty Ltd is the Australian importer. The 20 September 2026 revision-history date does not establish retroactive coverage for every earlier purchase.

Headline term

Stated

10 yr product

Product remedy

Conditional

AISWEI chooses remote, factory, on-site or equivalent-value replacement, including refurbished units. Repaired/replaced units retain remaining original coverage or one year where the remaining term is shorter. Reasonable diagnosis costs may be charged if no defect is found. Original contract and claim conditions apply.

Labour

Not covered

On-site service is a selectable remedy; personnel travel/accommodation excluded. No unconditional reimbursement of owner-selected installer labour.

Freight

Not covered

Standard service parts, materials and specified shipment are covered, subject to written return procedure. Taxes, customs and duties are excluded. Residual extended-service clause excludes transport. Advance replacement may require return within three weeks or the specified written period.

Removal and reinstallation

Conditional

No unconditional removal/reinstallation cost entitlement recovered. Warranty exclusion mentions operating temperature−10C to 50C; it is distinct from datasheet hardware operating limits.

Transferability

Covered

No express subsequent-owner transfer entitlement recovered in V1.8; do not infer one.

Registration and conditions

Covered

No separate base-registration requirement recovered. Purchase invoice/voucher, legible typeplate and skilled-person or AISWEI-certified third-party installation are stated. Report abnormal-operation fault within one week; written defect notice and supporting records within 14 days. Default starts at earlier first installation or six months after dispatch; purchase contract can differ.

• Australian source 1
• Australian source 2
• Australian source 3
• Australian source 4