| Outcome | Available in United States | Available in United States |
|---|
| Checked | 2026-08-07 | 2026-08-07 |
|---|
| Certifications | The exact current US system guide lists UL 9540, UL 9540A, UL 1973, UL 1998 and US grid-interconnection standards. | Exact HVL V1.9 datasheet: UL 9540A, UL 1973, IEC 60730, FCC and UN 38.3; UL 9540 applies only to exact certified system combinations |
|---|
| Warranty scope | Ten years for the cabinet, inverter and Smart Disconnect Switch; ten years or 7.56 MWh per module with 70% retained capacity. Registration and continued internet connection affect the full term. | United States for named HVL products installed on or after 1 November 2024; ten years or 30.30 MWh for HVL 12.0, whichever occurs first, with 70% retained usable energy. |
|---|
| Warranty remedy | Generac may repair or replace at its discretion. | Repair, equivalent new or used replacement, or a formula-based partial refund at BYD's discretion. |
|---|
| Labour and reinstallation | Parts, labour, and limited travel are covered through an Independent Authorized Service Dealer; travel is capped at 100 miles and three hours round trip from the nearest dealer. Not separately established beyond Generac-authorized covered labour; do not present unrestricted removal or reinstallation coverage. | No site-labour reimbursement entitlement is stated. No removal or reinstallation benefit is stated. |
|---|
| Freight | Product freight for a claim is not separately established; shipping damage is the owner's responsibility. | No ordinary freight entitlement is stated; transport damage is excluded. |
|---|
| Transfer and registration | Transfers with ownership of the original installation site only. Product registration and proof of purchase are required, with service by an authorized or certified provider and persistent internet for full coverage. | Original Buyer only; no subsequent-owner transfer right is stated. No pre-registration is stated, but invoice, configuration, serial numbers, firmware and inverter details are mandatory for a claim. |
|---|
| Grid compatibility | 120/240 V split-phase, 60 Hz system. The Smart Disconnect Switch publishes less-than-50-ms automatic transfer and supports partial or whole-home backup up to 200 A. | 120-173 V DC operating range for HVL 12.0. AC transfer, grid forming and outage PV behavior depend on an exact certified inverter and system design. |
|---|
| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
|---|
| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
|---|
| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
|---|
| Review note | Registration and persistent internet are conditions for full-term warranty. The documents publish local CAN system control but do not state whether all backup functions continue unchanged through an extended internet outage. | BYD America LLC is the warrantor and publishes a US service route. The warranty is Original Buyer only and does not promise labour, freight, removal or reinstallation. |
|---|
| Sources | Source 1Source 2Source 3Source 4 | Source 1Source 2Source 3Source 4Source 5 |
|---|