| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-10 | 2026-08-02 |
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| Certifications | The 29 July 2026 CER battery export lists GIV-AIO-AC-13.5 and the 3.6, 4.6, and 5.0 variants, with and without Backup, through 21 February 2027., The exact Australian datasheet lists IEC 62619, IEC 62040, IEC 62477, IEC 62109-1/-2, and AS/NZS 4777.2:2020 + A1. | The current Australian approved-battery export lists SMILE-G3-BAT-9.3S and stacks through six modules to 31 December 2027; the exact system datasheet publishes IEC 62619 and AS/NZS 4777.2. |
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| Warranty scope | Shenzhen GivEnergy Co., Ltd and GivEnergy Australia Pty Ltd are jointly defined as supplier. Coverage ends at the earliest of 10 years, the applicable throughput limit, or failure of the published commissioning and connectivity conditions. | The exact Australian datasheet publishes 10-year product and battery-performance warranties, governed by current AlphaESS Australia terms and Australian Consumer Law. |
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| Warranty remedy | Repair or replacement with new or refurbished goods at the supplier's discretion, subject to Australian Consumer Law. | Repair or replacement at AlphaESS's option. |
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| Labour and reinstallation | No unconditional owner or site-labour entitlement is stated. Not promised as an unconditional entitlement. | Installer travel and on-site labour are excluded. Removal and reinstallation are not promised. |
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| Freight | No unconditional freight entitlement is stated. | Replacement-parts freight is covered for an accepted claim. |
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| Transfer and registration | Conditional written same-site transfer with proof of ownership and continued connectivity. GivEnergy-certified commissioning within 30 days and continuing internet availability are required; prolonged offline operation can reduce cover to 12 months. | Transfers automatically with the building while the system remains installed; ownership evidence may be required. Initial serial registration and eligible installation are required. |
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| Grid compatibility | Battery identity only. The separate All-in-One inverter owns single-phase AC conversion; the Giv-Gateway is external. Regulator listing does not establish site or network approval. | The exact S5 configuration is a 230 V single-phase hybrid system with 5 kVA backup and AS/NZS 4777.2 grid regulation; final DNSP approval remains installation-specific. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | GivEnergy Australia publishes live 5.0 and 6.0 product pages, a certified-installer quote route, a reseller locator, and local Melbourne claim contact details. | The exact 9.3 kWh battery module and supported stacks are current Australian approved-battery entries. |
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| Register: parts term | conditional: Coverage ends at the earliest of ten years, the applicable throughput limit or failure of the stated commissioning and connectivity conditions. | stated: Ten-year product warranty for the named SMILE-G3-S5 system when installed on or after 1 November 2024. |
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| Register: labour and service | not stated: Repair or replacement is stated, but no unconditional owner, installer or site-labour reimbursement is promised. | excluded: Normal maintenance, installer costs, travel and accommodation for on-site support are excluded. No general site-labour reimbursement is promised. |
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| Register: transport and freight | not stated: No unconditional freight entitlement is stated. | conditional: Replacement parts and freight are included for valid claims, but other transport, travel and accommodation costs are excluded and reimbursement requires documentary evidence. |
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| Register: registration | conditional: Installation must be by an SAA or CEC-approved and GivEnergy-certified installer, commissioning must occur within 30 days and internet availability must continue. More than 10 percent offline time or more than 14 consecutive offline days may reduce cover to 12 months. | conditional: Installation requires an SAA-accredited installer with a valid Alpha Installer ID, and the serial number must be registered before a warranty claim. |
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| Register: transferability | conditional: Transfer requires a written request, proof of ownership, continued installation at the same site and continuing connectivity. | stated: The warranty transfers to a subsequent purchaser of the building or products while the products remain installed and all warranty conditions continue to be met. |
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| Register: explicit unknowns | 3 retained | 3 retained |
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| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
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| Sources | Source 1Source 2Source 3Source 4Source 5Source 6 | Source 1Source 2Source 3 |
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