| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-02 | 2026-08-29 |
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| Certifications | BAT-521 lists B500 at 4.96 kWh nominal and 4.46 kWh usable, approved 27 May 2024 and expiring 27 May 2027., EESS-230794-1 lists EP760, approved 29 April 2024 and expiring 29 April 2027. | The exact BAT-10.1P datasheet lists IEC 62619, IEC 63056, IEC 62040 and UN 38.3; the SMILE-G3-S5 AU system datasheet lists AS 4777.2 and IEC 62109. |
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| Warranty scope | Australian EP760/B500 installations on or after 1 June 2023: ten years or aggregate throughput, whichever first; two B500 modules have a 36.50 MWh cap and a 70% minimum of new usable battery energy under the prescribed test. Fans and WiFi modules have 24-month cover. Default commencement is the first day after three months from production; written purchase proof and delivery-to-installation within one month permit the installation date or first day after one month from purchase. NSW RDRS commencement is commissioning/installation. Australian Consumer Law rights are additional. The document names BLUETTI as obligor, Shenzhen PowerOak as manufacturer and BLUETTI ENERGY PTY LTD as importer; these roles are not interchangeable. | Australia; the 11 October 2024 warranty names SMILE-G3-S5 and BAT-10.1P with a ten-year term, 70% retained capacity and a 3.12 MWh/kWh throughput condition for eligible installations from 1 November 2024. |
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| Warranty remedy | PDF7 sections 3.2, 3.6 and 3.8: BLUETTI chooses free repair, parts replacement or new/refurbished replacement. The original period does not restart, but replacement parts/products receive one year if the original remaining term is shorter. If the product is no longer commercially available, BLUETTI may offer equivalent function/performance or propose a depreciated-value refund: purchase price/120 × (120 − operating months since installation). This is a conditional discontinued-product remedy, not an unrestricted refund promise. | Repair or replacement at AlphaESS's option. |
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| Labour and reinstallation | Free repair and material remedies are stated, but unconditional full-term on-site labour coverage is not established. An uncovered/non-quality finding may attract a proposed service fee (PDF7 section 3.5); out-of-warranty charges are separate. Unconditional removal and reinstallation costs are not established by the reviewed warranty; covered logistics and hardware remedies are not treated as a site-work entitlement. | Clause 2 excludes travelling and accommodation costs of persons for on-site support and does not name labour as covered or excluded. The warranty requires a qualified installer to be available for exchange and re-commissioning (clause 3) and obliges the original installer to assist with replacement (clause 10); reimbursement of necessary and reasonably incurred costs of a valid claim may be claimed with documentary evidence (clauses 2 and 10). Removal and reinstallation are not promised. |
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| Freight | PDF10 section 5.1 covers material and logistics costs for quality-related repair/replacement, including dispatch and recovery. PDF6 section 2.3 separately places return shipment/delivery risk on the buyer and requires original or equivalent packing. Paid logistics do not remove shipping risk or establish every possible freight entitlement. | Replacement-parts freight is covered for an accepted claim. |
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| Transfer and registration | PDF12 section 8 limits application to purchasers acquiring products for their own use; an automatic later-owner transfer entitlement is not publicly established in this instrument. PDF6 sections 2–3 require manual-compliant use, certified installation and notice to the distributor/local BLUETTI within 30 days of awareness of defect/deterioration. Supply order number, purchase/installation dates, fault evidence, battery/inverter serials and installer/distributor details. No separate initial product-registration requirement was established; claim notice is distinct. | The warranty is non-transferable except where the products remain installed in a building, in which case it transfers to a later purchaser of that building. Serial registration before a claim, and installation by an SAA-accredited installer with a valid Alpha Installer ID, are required. |
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| Grid/network approval evidence | Single-phase EP760 hybrid inverter with exact Australian approval. DNSP settings, export limits and backed circuits remain site-specific. | The exact AU system is a 5 kW, 230 V single-phase hybrid under AS 4777.2. Current project approval and installer eligibility remain installation-specific. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | This record includes EP760 with two to four B500 modules only. B500A, one-module, five-module, six-module, VPP and generator claims are outside the exact reviewed boundary. | AlphaESS's current 2026 Australian brochure lists SMILE-G3-S5/B5 with both BAT-10.1P and BAT-9.3S. The battery options coexist; neither is presented as the formal successor to the other. |
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| Register: parts term | Not in the structured register | Not in the structured register |
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| Register: labour and service | Not in the structured register | Not in the structured register |
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| Register: transport and freight | Not in the structured register | Not in the structured register |
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| Register: registration | Not in the structured register | Not in the structured register |
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| Register: transferability | Not in the structured register | Not in the structured register |
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| Register: explicit unknowns | Not in the structured register | Not in the structured register |
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| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
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| Sources | Source 1Source 2Source 3Source 4Source 5Source 6Source 7Source 8Source 9 | Source 1Source 2Source 3Source 4Source 5Source 6 |
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