| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-02 | 2026-08-02 |
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| Certifications | BAT-521 lists B500 at 4.96 kWh nominal and 4.46 kWh usable, approved 27 May 2024 and expiring 27 May 2027., EESS-230794-1 lists EP760, approved 29 April 2024 and expiring 29 April 2027. | The current Australian approved-battery export lists SMILE-G3-BAT-9.3S and stacks through six modules to 31 December 2027; the exact system datasheet publishes IEC 62619 and AS/NZS 4777.2. |
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| Warranty scope | Ten years or the configuration throughput cap, whichever occurs first, with a 70% retained-capacity endpoint. | The exact Australian datasheet publishes 10-year product and battery-performance warranties, governed by current AlphaESS Australia terms and Australian Consumer Law. |
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| Warranty remedy | Repair, replacement or another remedy is provided at BLUETTI's discretion under the governing terms. | Repair or replacement at AlphaESS's option. |
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| Labour and reinstallation | Unconditional full-term site labour coverage was not established and is not credited. Removal and reinstallation are not treated as an unconditional entitlement. | Installer travel and on-site labour are excluded. Removal and reinstallation are not promised. |
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| Freight | Valid-claim logistics are addressed by the warranty, but unconditional coverage of every transport cost is not credited. | Replacement-parts freight is covered for an accepted claim. |
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| Transfer and registration | An automatic transfer right was not established in the reviewed governing document. Certified installation and notice within 30 days of discovering a fault are stated claim conditions. | Transfers automatically with the building while the system remains installed; ownership evidence may be required. Initial serial registration and eligible installation are required. |
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| Grid compatibility | Single-phase EP760 hybrid inverter with exact Australian approval. DNSP settings, export limits and backed circuits remain site-specific. | The exact S5 configuration is a 230 V single-phase hybrid system with 5 kVA backup and AS/NZS 4777.2 grid regulation; final DNSP approval remains installation-specific. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | This record includes EP760 with two to four B500 modules only. B500A, one-module, five-module, six-module, VPP and generator claims are outside the exact reviewed boundary. | The exact 9.3 kWh battery module and supported stacks are current Australian approved-battery entries. |
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| Register: parts term | Not in the structured register | stated: Ten-year product warranty for the named SMILE-G3-S5 system when installed on or after 1 November 2024. |
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| Register: labour and service | Not in the structured register | excluded: Normal maintenance, installer costs, travel and accommodation for on-site support are excluded. No general site-labour reimbursement is promised. |
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| Register: transport and freight | Not in the structured register | conditional: Replacement parts and freight are included for valid claims, but other transport, travel and accommodation costs are excluded and reimbursement requires documentary evidence. |
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| Register: registration | Not in the structured register | conditional: Installation requires an SAA-accredited installer with a valid Alpha Installer ID, and the serial number must be registered before a warranty claim. |
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| Register: transferability | Not in the structured register | stated: The warranty transfers to a subsequent purchaser of the building or products while the products remain installed and all warranty conditions continue to be met. |
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| Register: explicit unknowns | Not in the structured register | 3 retained |
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| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
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| Sources | Source 1Source 2Source 3Source 4Source 5Source 6Source 7Source 8 | Source 1Source 2Source 3 |
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