| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-06 | 2026-08-29 |
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| Certifications | The 29 July 2026 regulator export lists LVS 4.0 through LVS 24.0 with current approval through 7 December 2026. | The exact BAT-10.1P datasheet lists IEC 62619, IEC 63056, IEC 62040 and UN 38.3; the SMILE-G3-S5 AU system datasheet lists AS 4777.2 and IEC 62109. |
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| Warranty scope | Australian residential LVS 4.0–24.0 installed on or after 1 December 2021; Shenzhen BYD Electronic Co., LTD is the named provider. LVS 12.0: ten-year product cover; 60% usable energy until ten years or 35.64 MWh controller-recorded output, whichever first. Default start is the first day after six months from production; written proof of delivery to the first installation site permits the first day after 30 days from delivery. Additional modules’ performance cover starts at their seller-invoice sale date. The scope requires combined usable energy below 50 kWh; exactly 50 kWh is not resolved by the opening scope and later greater-than-50 exclusion. The scored single 12 kWh tower is within scope. Australian Consumer Law rights are additional. | Australia; the 11 October 2024 warranty names SMILE-G3-S5 and BAT-10.1P with a ten-year term, 70% retained capacity and a 3.12 MWh/kWh throughput condition for eligible installations from 1 November 2024. |
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| Warranty remedy | PDF5–6 sections 3.1–3.4: BYD chooses repair or replacement; unavailable types may be replaced with similar parts, including used parts equivalent to new in performance/reliability. If not repaired/replaced, performance refunds use BYD-selected remaining-throughput or usable-energy-shortfall formulas. For an inoperable product, refund is maximum claim amount/120 × (120 − months since warranty start). Maximum claim amount is BYD-determined defect-free new market value, not automatically invoice price. PDF8 section 4.5 retains the original warranty period after repair/replacement. | Repair or replacement at AlphaESS's option. |
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| Labour and reinstallation | Unconditional installation or site labour reimbursement is not established. PDF8 section 4.2 permits inspection charges if coverage does not apply or no defect is found. PDF9 out-of-warranty parts/labour/travel costs are separate. Unconditional removal and reinstallation reimbursement is not established; no site-work entitlement is inferred from no-charge hardware remedies. | Clause 2 excludes travelling and accommodation costs of persons for on-site support and does not name labour as covered or excluded. The warranty requires a qualified installer to be available for exchange and re-commissioning (clause 3) and obliges the original installer to assist with replacement (clause 10); reimbursement of necessary and reasonably incurred costs of a valid claim may be claimed with documentary evidence (clauses 2 and 10). Removal and reinstallation are not promised. |
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| Freight | Ordinary claim freight is not an unconditional entitlement. PDF8 section 4.3 requires replaced items to be available for pickup within four weeks unless agreed otherwise; otherwise BYD may invoice full market price. PDF10 expert-testing and shipping costs fall to the buyer only if the claim is not withdrawn within 14 days of referral notice and the expert decides for BYD; BYD pays in other cases. This dispute rule is not ordinary repair freight cover. | Replacement-parts freight is covered for an accepted claim. |
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| Transfer and registration | PDF1 expressly includes a subsequent owner acquiring the product for their own use with proof of ownership; no separate transfer-registration deadline is stated. Written claim to the BYD partner, or global service if unreachable, with mandatory installation date, invoice, battery configuration/product serial and inverter details (PDF6–7). Notify within 30 days of awareness; installation within one month of warranty start, manual-compliant use and approved operation are conditions (PDF4). Requested performance-data access over the internet applies after a claim (PDF5); this does not establish continuous cloud dependence. No separate initial product-registration requirement is stated. | The warranty is non-transferable except where the products remain installed in a building, in which case it transfers to a later purchaser of that building. Serial registration before a claim, and installation by an SAA-accredited installer with a valid Alpha Installer ID, are required. |
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| Grid/network approval evidence | BYD publishes an Australian LVS inverter-compatibility statement. The stored reciprocal path is limited to the exact reviewed Solis S6-EH1P6K-L-PLUS-AU record; final design and DNSP requirements remain site-specific. | The exact AU system is a 5 kW, 230 V single-phase hybrid under AS 4777.2. Current project approval and installer eligibility remain installation-specific. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | LVS is a DC battery with no AC transfer device. The manual says it supports external one- and three-phase inverter applications and that internet access is not compulsory; exact backup scope and switching remain inverter-defined. | AlphaESS's current 2026 Australian brochure lists SMILE-G3-S5/B5 with both BAT-10.1P and BAT-9.3S. The battery options coexist; neither is presented as the formal successor to the other. |
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| Register: parts term | stated: Ten-year product warranty for the named residential LVS configurations. | Not in the structured register |
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| Register: labour and service | not stated: BYD may repair, replace or partially refund at no charge, but the instrument does not promise general installer labour, travel, removal or reinstallation reimbursement. | Not in the structured register |
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| Register: transport and freight | not stated: No general owner freight entitlement is stated. Expert-testing shipping is paid by the claimant if the stated dispute conditions are met and the expert decides for BYD; BYD pays in the other stated cases. | Not in the structured register |
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| Register: registration | conditional: No separate pre-registration condition is stated. A claim requires invoice and exact installation, battery, inverter and firmware details, and the owner must grant requested internet access to performance data after reporting a claim. | Not in the structured register |
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| Register: transferability | stated: The warranty covers the original buyer and a subsequent owner who acquires the product for their own use and provides proof of ownership. | Not in the structured register |
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| Register: explicit unknowns | 4 retained | Not in the structured register |
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| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
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| Sources | Source 1Source 2Source 3Source 4 | Source 1Source 2Source 3Source 4Source 5Source 6 |
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