Compare like with like. Aligned scores, specifications and local evidence within one scoring class or tier.
Market context
Australia purchasing view
Hinen | B14400-HW / B14400-HW x2 / B14400-HW x3 / B14400-HW x4 / B14400-HW x5; scored configuration B14400-HW x5
63/ 100
Strong evidence coverage · 100%
Evidence checked 2026-09-01
Available in Australia · checked 2026-08-13
Buyer evidence: Ready (100% direct coverage).
AlphaESS | SMILE-G3-S5 with one SMILE-G3-BAT-10.1P; 9.6 kWh usable reference, 1-6 modules
67/ 100
Strong evidence coverage · 100%
Evidence checked 2026-09-01
Available in Australia · checked 2026-08-29
Buyer evidence: Ready (100% direct coverage).
| Measure | B14400-HW Heated | Smile G3 S5 / BAT-10.1P |
|---|---|---|
| Capacity & Usability | ||
| Power & Efficiency | ||
| Longevity (verified) | ||
| Safety & Chemistry | ||
| Guarantee & Backbone | ||
| Energy Ecosystem |
| Measure | B14400-HW Heated | Smile G3 S5 / BAT-10.1P |
|---|---|---|
| Architecture | DC-coupled battery | All-in-one energy system |
| Published nominal capacity range | 14.4–72 kWh | Not stated |
| Scored benchmark | 72 kWh | 9.6 kWh |
| Chemistry | LFP | LFP |
| Power | 16.2 kW | 5 kW |
| Round-trip | Not recorded | Not recorded |
| Cycle life | Not recorded | Not recorded |
| Published usable capacity range | Not stated | 9.6–57.6 kWh |
| Evidence | B14400-HW Heated | Smile G3 S5 / BAT-10.1P |
|---|---|---|
| Outcome | Available in Australia | Available in Australia |
| Checked | 2026-08-13 | 2026-08-29 |
| Certifications | The reviewed CER battery export lists B14400-HW, B14400-HW x2, B14400-HW x3, B14400-HW x4 and B14400-HW x5, approved 30 July 2026 and expiring 31 December 2027., The exact Australian datasheet lists RCM and IEC 62619:2022 among the product certifications. | The exact BAT-10.1P datasheet lists IEC 62619, IEC 63056, IEC 62040 and UN 38.3; the SMILE-G3-S5 AU system datasheet lists AS 4777.2 and IEC 62109. |
| Warranty scope | Australia; the Australian datasheet and battery warranty card identify the B14400-HW configurations for a 12-year product and performance term, subject to the earlier applicable throughput endpoint and the published operating conditions. | Australia; the 11 October 2024 warranty names SMILE-G3-S5 and BAT-10.1P with a ten-year term, 70% retained capacity and a 3.12 MWh/kWh throughput condition for eligible installations from 1 November 2024. |
| Warranty remedy | Repair or replacement at Hinen's discretion, using new or reconditioned parts or an equivalent product under the published terms. | Repair or replacement at AlphaESS's option. |
| Labour and reinstallation | Installation, removal, repair labour and reinstallation are expressly excluded from the factory warranty cost coverage. Removal and reinstallation costs are excluded. | Installer travel and on-site labour are excluded. Removal and reinstallation are not promised. |
| Freight | The warranty excludes shipping as a factory-warranty entitlement, despite separate language about reasonable claim and replacement-part delivery costs; no unconditional transport score is credited. | Replacement-parts freight is covered for an accepted claim. |
| Transfer and registration | Transfers with the building while the product remains installed. The claim process requires serial, purchase and installation evidence, and the product must remain network-connected unless the stated exceptions apply. | The warranty is non-transferable except where the products remain installed in a building, in which case it transfers to a later purchaser of that building. Serial registration before a claim, and installation by an SAA-accredited installer with a valid Alpha Installer ID, are required. |
| Grid/network approval evidence | Pre-assembled heated high-voltage battery system. CER battery listing does not establish inverter, site, network or installation suitability. | The exact AU system is a 5 kW, 230 V single-phase hybrid under AS 4777.2. Current project approval and installer eligibility remain installation-specific. |
| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
| Review note | This is the heated B14400-HW family and remains separate from non-heated B14400-H, H10S and B8900M-HA. The exact Australian evidence stops at five parallel units. | AlphaESS's current 2026 Australian brochure lists SMILE-G3-S5/B5 with both BAT-10.1P and BAT-9.3S. The battery options coexist; neither is presented as the formal successor to the other. |
| Register: parts term | Not in the structured register | Not in the structured register |
| Register: labour and service | Not in the structured register | Not in the structured register |
| Register: transport and freight | Not in the structured register | Not in the structured register |
| Register: registration | Not in the structured register | Not in the structured register |
| Register: transferability | Not in the structured register | Not in the structured register |
| Register: explicit unknowns | Not in the structured register | Not in the structured register |
| Latest reviewed Approval Watch event | added: The approved-product source recorded an addition. This is reviewed change history, not a live approval claim. | No exact-identity event in reviewed history |
| Sources | Source 1Source 2Source 3Source 4Source 5 | Source 1Source 2Source 3Source 4Source 5Source 6 |
These checks sit beside the benchmark score. They are site, tariff and contract questions that no product score can settle.
Ask for every model number to appear on the quote and order. The Clean Energy Council product lists are live: STC creation requires listed products at installation, and network requirements may also depend on current approval.
Have the retailer state the supply phase, inverter connection limit, export limit and any export-control cost. The local network connection agreement, not a generic datasheet, determines those settings. See the Australian Government's connection guidance.
Ask which bills or interval data, tariff, feed-in rate, export limit and future loads support the savings and payback claim. Self-consumed electricity and tariff timing usually matter more than a headline feed-in rate. See the system sizing and battery savings guidance.
Define the usable energy, output power, backed-up circuits and outage behaviour. Confirm whether VPP participation, an internet connection, or an additional controller changes the configuration, reserve level, warranty or support path.
Keep the retailer, installer, manufacturer warranty and escalation path in the contract. Australian Consumer Law guarantees apply separately from any manufacturer warranty; where one business supplied both product and installation, it is generally responsible for the remedy. See the ACCC guidance.
A score lead is only meaningful inside this shared class or tier. Weigh it against the specification and evidence rows above before deciding.
Both products are scored in the Performance & Value class, on the same rubric weighting. Scores are not comparable across classes or tiers. Full methodology.