Compare like with like. Aligned scores, specifications and local evidence within one scoring class or tier.
Market context
Australia purchasing view
Hinen | A10000S with two B8900M-HA modules; 10 kW single-phase hybrid and 17.8 kWh nominal storage
61/ 100
Strong evidence coverage · 100%
Evidence checked 2026-08-15
Available in Australia · checked 2026-08-02
Buyer evidence: Ready (100% direct coverage).
AlphaESS | SMILE-G3-S5-INV with SMILE-G3-BAT-9.3S
62/ 100
Strong evidence coverage · 100%
Evidence checked 2026-08-02
Available in Australia · checked 2026-08-02
Buyer evidence: Ready (100% direct coverage).
| Measure | H10S 17.8 | Smile G3 S5 BAT-9.3S |
|---|---|---|
| Capacity & Usability | ||
| Power & Efficiency | ||
| Longevity (verified) | ||
| Safety & Chemistry | ||
| Guarantee & Backbone | ||
| Energy Ecosystem |
| Measure | H10S 17.8 | Smile G3 S5 BAT-9.3S |
|---|---|---|
| Architecture | All-in-one energy system | DC-coupled battery |
| Published nominal capacity range | 17.8 kWh | Not stated |
| Chemistry | LFP | LFP |
| Power | 10.0 kW | 5 kW |
| Round-trip | Not recorded | Not recorded |
| Cycle life | Not recorded | Not recorded |
| Published usable capacity range | Not stated | 9.3–37.2 kWh |
| Scored benchmark | Not stated | 9.3 kWh |
| Evidence | H10S 17.8 | Smile G3 S5 BAT-9.3S |
|---|---|---|
| Outcome | Available in Australia | Available in Australia |
| Checked | 2026-08-02 | 2026-08-02 |
| Certifications | The Australian H10S datasheet publishes RCM, IEC 62109-1/-2, IEC 62619 and AS/NZS 4777.2. | The current Australian approved-battery export lists SMILE-G3-BAT-9.3S and stacks through six modules to 31 December 2027; the exact system datasheet publishes IEC 62619 and AS/NZS 4777.2. |
| Warranty scope | Australia; B8900M-HA receives a 10-year product and performance warranty, with throughput and operating conditions. The published battery warranty excludes installation, removal and reinstallation labour. | The exact Australian datasheet publishes 10-year product and battery-performance warranties, governed by current AlphaESS Australia terms and Australian Consumer Law. |
| Warranty remedy | Repair or replacement hardware under Hinen's service commitment. | Repair or replacement at AlphaESS's option. |
| Labour and reinstallation | Installation and service labour are excluded. Removal and reinstallation are excluded. | Installer travel and on-site labour are excluded. Removal and reinstallation are not promised. |
| Freight | Shipping costs are excluded. | Replacement-parts freight is covered for an accepted claim. |
| Transfer and registration | Transfers automatically with the building while the system remains installed. Initial installation and operating conditions apply; no later-owner deadline is stated. | Transfers automatically with the building while the system remains installed; ownership evidence may be required. Initial serial registration and eligible installation are required. |
| Grid compatibility | Single-phase hybrid all-in-one system with AS/NZS 4777.2, built-in changeover and sub-10 ms backup transfer. | The exact S5 configuration is a 230 V single-phase hybrid system with 5 kVA backup and AS/NZS 4777.2 grid regulation; final DNSP approval remains installation-specific. |
| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
| Review note | The scored reference uses the exact A10000S plus B8900M-HA combination published by Hinen Australia. The newer B14400-H configuration remains outside this record until a revised combined-system datasheet is published. | The exact 9.3 kWh battery module and supported stacks are current Australian approved-battery entries. |
| Register: parts term | Not in the structured register | stated: Ten-year product warranty for the named SMILE-G3-S5 system when installed on or after 1 November 2024. |
| Register: labour and service | Not in the structured register | excluded: Normal maintenance, installer costs, travel and accommodation for on-site support are excluded. No general site-labour reimbursement is promised. |
| Register: transport and freight | Not in the structured register | conditional: Replacement parts and freight are included for valid claims, but other transport, travel and accommodation costs are excluded and reimbursement requires documentary evidence. |
| Register: registration | Not in the structured register | conditional: Installation requires an SAA-accredited installer with a valid Alpha Installer ID, and the serial number must be registered before a warranty claim. |
| Register: transferability | Not in the structured register | stated: The warranty transfers to a subsequent purchaser of the building or products while the products remain installed and all warranty conditions continue to be met. |
| Register: explicit unknowns | Not in the structured register | 3 retained |
| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
| Sources | Source 1Source 2Source 3Source 4Source 5 | Source 1Source 2Source 3 |
These checks sit beside the benchmark score. They are site, tariff and contract questions that no product score can settle.
Ask for every model number to appear on the quote and order. The Clean Energy Council product lists are live: STC creation requires listed products at installation, and network requirements may also depend on current approval.
Have the retailer state the supply phase, inverter connection limit, export limit and any export-control cost. The local network connection agreement, not a generic datasheet, determines those settings. See the Australian Government's connection guidance.
Ask which bills or interval data, tariff, feed-in rate, export limit and future loads support the savings and payback claim. Self-consumed electricity and tariff timing usually matter more than a headline feed-in rate. See the system sizing and battery savings guidance.
Define the usable energy, output power, backed-up circuits and outage behaviour. Confirm whether VPP participation, an internet connection, or an additional controller changes the configuration, reserve level, warranty or support path.
Keep the retailer, installer, manufacturer warranty and escalation path in the contract. Australian Consumer Law guarantees apply separately from any manufacturer warranty; where one business supplied both product and installation, it is generally responsible for the remedy. See the ACCC guidance.
A score lead is only meaningful inside this shared class or tier. Weigh it against the specification and evidence rows above before deciding.
Both products are scored in the Performance & Value class, on the same rubric weighting. Scores are not comparable across classes or tiers. Full methodology.