| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-14 | 2026-10-07 |
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| Certifications | The current Clean Energy Regulator CSV lists HIT-12L-G3-AU, HIT-15L-G3-AU and HIT-20L-G3-AU as three separate AS4777-2 2020 rows in series HIT-(5-20)L-G3-AU., All three exact rows carry approval date 30 July 2026 and current expiry 30 July 2029. Approval status is temporal and must be rechecked before purchase or installation. | The CER approved inverter list, last modified 2 October 2026 and read on 7 October 2026, lists exact H3-Pro-15.0 (AS4777-2 2020) at 15 kW, approved 21 January 2026 and expiring 21 January 2029., The current Australian datasheet and manual identify H3-Pro-15.0 as a three-phase storage inverter. |
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| Warranty scope | Australia; the current governing Residential Storage Inverter warranty expressly names all three accepted HIT L G3 AU models for 10 years, subject to its installation, channel, claim and exchange conditions. | The Australian and New Zealand warranty policy, Version 4.0 dated 1 April 2026, expressly names H3-Pro-15.0. The standard term is 120 months from installation, capped at 132 months after manufacture. Conditional service-rebate and transport provisions do not establish unrestricted labour or freight cover. |
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| Warranty remedy | Hoymiles chooses same-type or equivalent/superior replacement, or authorised onsite repair covering materials, labour and affected-part/device removal and replacement. Section 2 describes six-month replacement cover when less than six months remains, but also states remainder-only cover; that interaction needs clarification. Australian Consumer Law guarantees are expressly preserved. | FoxESS may repair onsite or at a service centre, or replace with the closest current product. |
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| Labour and reinstallation | The policy is expressly a product-replacement warranty. Installation, commissioning and ordinary installer labour are excluded unless Hoymiles elects and authorises on-site repair. Ordinary removal of the faulty inverter and installation or recommissioning of the replacement are excluded. They are covered only where Hoymiles itself elects authorised on-site repair. | An installer service rebate may be approved, but its amount and eligible work are not stated; travel, onsite installation, modification and maintenance are excluded. Unrestricted removal and reinstallation cover is not stated. |
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| Freight | For an approved exchange, Hoymiles covers replacement delivery and requested faulty-unit return freight. The customer or installer must assist and reuse replacement packaging. Required returns are due within 25 working days of receiving the replacement; late or missing units may trigger invoicing to the installer/distributor. Applicable tax and other transport/access costs remain excluded. | Eligible road transport to one specified address may be provided; express and onward shipping are excluded. |
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| Transfer and registration | Transfer is allowed only while the product remains at its original installation location, with previous-owner authorisation sent to Hoymiles. Cover starts at installation or four months after Hoymiles shipment, whichever is earlier. Contact the installer first; claims require model, serial number, failure details, original invoice, system information, prior claims where applicable and an RMA. A non-defective or ineligible return may incur AUD 100 per unit plus shipping and packaging. Extension applications must be made within three years of purchase with proof of purchase and serial number. | No automatic subsequent-owner transfer right is stated. Version 4.0 prints no separate registration section. The FoxPlus clause applies if the product is registered on the FoxESS website within 36 months of manufacture, and cross-refers to section 8, which in this version is the claim process. No registration condition is stated for the 120-month standard term. |
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| Grid/network approval evidence | Three-phase 400 V hybrid inverter family. Exact AS4777-2 2020 regulator listing is established for the three accepted model strings only. DNSP connection, export limits, protected-load design and commissioning settings remain site-specific. | Three-phase Australian identity. CER product listing does not establish DNSP, site, export-limit, installation or commissioning approval. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | Australian claims begin through the installer. Hoymiles publishes service.au@hoymiles.com and HOYMILES POWER ELECTRONICS PTY LTD at Mount Waverley, Victoria as the local contact. The warranty remains administered by Hoymiles Power Electronics Inc. | FoxESS Australia publishes the exact product family and support materials. External switching and battery requirements remain outside this independent inverter record. |
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| Register: parts term | stated: Ten-year limited product warranty for the named Residential Storage Inverter models. | stated: The exact H3-Pro family receives 120 months from installation, no later than 132 months after manufacture, whichever occurs first. |
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| Register: labour and service | conditional: Ordinary installer labour and replacement installation are excluded. If Hoymiles elects authorised on-site repair, it covers repair materials, labour and replacement of the affected part or device. | conditional: FoxESS may repair onsite or at a service centre, replace the product, and approve an installer service rebate. The rebate amount and eligible work are not stated, while travel, onsite installation, modification and maintenance are excluded. |
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| Register: transport and freight | conditional: For an approved exchange, Hoymiles ships the replacement to the specified location and covers collection and return freight when return is required; other transport and access costs remain excluded. | conditional: Eligible road transport to one specified address may be provided. Express freight and onward shipping are excluded. |
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| Register: registration | conditional: A claim requires installer contact, model, serial, fault, invoice, system and prior-claim evidence, plus the Hoymiles RMA process. | conditional: Registration is recommended for the standard term and required for FoxPlus. The policy's FoxPlus wording also refers to a 72-month standard period, which conflicts with the exact 120-month H3-Pro table. |
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| Register: transferability | conditional: Transfer is allowed only while the inverter remains at the original installation location and the previous owner supplies authorisation to Hoymiles. | not stated: The policy defines purchaser, installer and end-user roles but does not state an automatic subsequent-owner transfer right. |
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| Register: explicit unknowns | 2 retained | 4 retained |
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| Latest reviewed Approval Watch event | added: The approved-product source recorded an addition. This is reviewed change history, not a live approval claim. | No exact-identity event in reviewed history |
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| Sources | Source 1Source 2Source 3Source 4Source 5Source 6 | Source 1Source 2Source 3Source 4Source 5Source 6Source 7 |
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