| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-07 | 2026-08-29 |
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| Certifications | The exact iStore Smart Battery technical sheet lists RCM, CEC, IEC 62619, IEC 62040 and UN 38.3. | The exact BAT-10.1P datasheet lists IEC 62619, IEC 63056, IEC 62040 and UN 38.3; the SMILE-G3-S5 AU system datasheet lists AS 4777.2 and IEC 62109. |
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| Warranty scope | Australia; the March 2026 governing document is issued under iStore branding but does not name the legal warranty entity. It covers IS-BATT-5000-S0, IS-BATT-10000-S0 and IS-BATT-15000-S0 for 10 years or 18.25 MWh at 70% end-of-life capacity, whichever occurs first. | Australia; the 11 October 2024 warranty names SMILE-G3-S5 and BAT-10.1P with a ten-year term, 70% retained capacity and a 3.12 MWh/kWh throughput condition for eligible installations from 1 November 2024. |
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| Warranty remedy | Replacement with an age-, type- and condition-equivalent device or a market-value credit note. | Repair or replacement at AlphaESS's option. |
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| Labour and reinstallation | A discretionary AUD 150 installer or retailer rebate may apply; it is not a full labour entitlement and is not paid to the end user. Exchange must be performed by an appropriately accredited and iStore-trained installer; full removal and reinstallation cost is not promised. | Installer travel and on-site labour are excluded. Removal and reinstallation are not promised. |
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| Freight | iStore covers return postage after replacement when the defective unit is returned within 15 business days. | Replacement-parts freight is covered for an accepted claim. |
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| Transfer and registration | No subsequent-owner transfer process is stated. Monitoring-platform connection, installation within 31 days and fault notice within two weeks are warranty conditions. | The warranty is non-transferable except where the products remain installed in a building, in which case it transfers to a later purchaser of that building. Serial registration before a claim, and installation by an SAA-accredited installer with a valid Alpha Installer ID, are required. |
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| Grid/network approval evidence | The battery is designed for iStore single-phase and three-phase hybrid inverters. Backup equipment, inverter approval, export control and DNSP acceptance remain system-specific. | The exact AU system is a 5 kW, 230 V single-phase hybrid under AS 4777.2. Current project approval and installer eligibility remain installation-specific. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | IS-BATT-5000-S0 remains current on the CER battery export through 19 April 2027. The certificate holder is active iStore (QLD) Pty Ltd, but the governing warranty uses only the iStore brand and does not identify the legal warranty obligor. | AlphaESS's current 2026 Australian brochure lists SMILE-G3-S5/B5 with both BAT-10.1P and BAT-9.3S. The battery options coexist; neither is presented as the formal successor to the other. |
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| Register: parts term | Not in the structured register | Not in the structured register |
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| Register: labour and service | Not in the structured register | Not in the structured register |
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| Register: transport and freight | Not in the structured register | Not in the structured register |
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| Register: registration | Not in the structured register | Not in the structured register |
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| Register: transferability | Not in the structured register | Not in the structured register |
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| Register: explicit unknowns | Not in the structured register | Not in the structured register |
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| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
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| Sources | Source 1Source 2Source 3Source 4Source 5Source 6 | Source 1Source 2Source 3Source 4Source 5Source 6 |
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