| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-05 | 2026-08-02 |
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| Certifications | The 29 July 2026 regulator export lists RESU 10H Prime and RESU 16H Prime with current approval through 12 June 2027. | The current Australian approved-battery export lists SMILE-G3-BAT-9.3S and stacks through six modules to 31 December 2027; the exact system datasheet publishes IEC 62619 and AS/NZS 4777.2. |
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| Warranty scope | Australia; the Prime warranty provides ten-year product cover and 70% retained energy until 32 MWh for 10H Prime or 54 MWh for 16H Prime, whichever comes first, subject to its terms. | The exact Australian datasheet publishes 10-year product and battery-performance warranties, governed by current AlphaESS Australia terms and Australian Consumer Law. |
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| Warranty remedy | Repair, replacement with refurbished equal-value parts, an equivalent product or a depreciated refund at LG's option. | Repair or replacement at AlphaESS's option. |
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| Labour and reinstallation | Installation labour is not promised. Removal and reinstallation are not promised. | Installer travel and on-site labour are excluded. Removal and reinstallation are not promised. |
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| Freight | Ordinary claim freight is not an unconditional entitlement. | Replacement-parts freight is covered for an accepted claim. |
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| Transfer and registration | No express subsequent-owner transfer right is stated. Registration and internet access are required for the full term so LG can provide firmware updates; the warranty states at least five years without them. | Transfers automatically with the building while the system remains installed; ownership evidence may be required. Initial serial registration and eligible installation are required. |
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| Grid compatibility | LG's current Australian compatibility list names both Prime models with GW5K, GW8.6K and GW9.99K EHB-AU-G11. The stored reciprocal path targets the exact reviewed GW9.99K-EHB-AU-G11 record and carries the required firmware boundary. | The exact S5 configuration is a 230 V single-phase hybrid system with 5 kVA backup and AS/NZS 4777.2 grid regulation; final DNSP approval remains installation-specific. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | The reviewed Australian recall names older RESU3.3, RESU6.5, RESU10, RESU13, RESU7H and RESU10H Type-C/Type-R models plus named S/A modules. RESU 10H Prime and RESU 16H Prime are not named. Source | No model-specific notice recorded |
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| Review note | Do not confuse RESU 10H Prime with the older RESU10H Type-C/Type-R models named in Australian recalls. Prime model codes are not named by the reviewed recall notice. | The exact 9.3 kWh battery module and supported stacks are current Australian approved-battery entries. |
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| Sources | Source 1Source 2Source 3Source 4Source 5Source 6 | Source 1Source 2Source 3 |
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