| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-06 | 2026-08-02 |
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| Certifications | The exact datasheet publishes IEC 62619, IEC 62040, IEC 62109-1/-2 and AS 4777.2 plus CSIP-AUS. | The current Australian approved-battery export lists SMILE-G3-BAT-9.3S and stacks through six modules to 31 December 2027; the exact system datasheet publishes IEC 62619 and AS/NZS 4777.2. |
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| Warranty scope | Australia and New Zealand; PPE Whispr Division Pty Ltd provides the governing 10-year on-site warranty. The battery is covered to 2.8 MWh per kWh usable and 70% expected end-of-life capacity, subject to registration, connectivity and operating conditions. | The exact Australian datasheet publishes 10-year product and battery-performance warranties, governed by current AlphaESS Australia terms and Australian Consumer Law. |
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| Warranty remedy | On-site repair or replacement for an accepted claim. | Repair or replacement at AlphaESS's option. |
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| Labour and reinstallation | On-site service supports the parts-and-labour band. Complete removal and reinstallation cover is not separately promised. | Installer travel and on-site labour are excluded. Removal and reinstallation are not promised. |
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| Freight | Freight is not separately promised as an owner entitlement. | Replacement-parts freight is covered for an accepted claim. |
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| Transfer and registration | No subsequent-owner transfer right was found in the governing terms. Registration, connectivity and operating conditions apply. | Transfers automatically with the building while the system remains installed; ownership evidence may be required. Initial serial registration and eligible installation are required. |
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| Grid compatibility | Single-phase hybrid all-in-one system with internal grid-to-backup switching and AS 4777.2 compliance. | The exact S5 configuration is a 230 V single-phase hybrid system with 5 kVA backup and AS/NZS 4777.2 grid regulation; final DNSP approval remains installation-specific. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | The current official specification link is under /resources/. It publishes 13.37 kWh, recommended 95% DoD, greater than 5,000 cycles at 70% EOL, -20 C to 55 C operation and natural cooling. No integrated fire-suppression claim is published. | The exact 9.3 kWh battery module and supported stacks are current Australian approved-battery entries. |
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| Register: parts term | Not in the structured register | stated: Ten-year product warranty for the named SMILE-G3-S5 system when installed on or after 1 November 2024. |
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| Register: labour and service | Not in the structured register | excluded: Normal maintenance, installer costs, travel and accommodation for on-site support are excluded. No general site-labour reimbursement is promised. |
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| Register: transport and freight | Not in the structured register | conditional: Replacement parts and freight are included for valid claims, but other transport, travel and accommodation costs are excluded and reimbursement requires documentary evidence. |
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| Register: registration | Not in the structured register | conditional: Installation requires an SAA-accredited installer with a valid Alpha Installer ID, and the serial number must be registered before a warranty claim. |
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| Register: transferability | Not in the structured register | stated: The warranty transfers to a subsequent purchaser of the building or products while the products remain installed and all warranty conditions continue to be met. |
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| Register: explicit unknowns | Not in the structured register | 3 retained |
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| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
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| Sources | Source 1Source 2Source 3Source 4 | Source 1Source 2Source 3 |
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