| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-07 | 2026-08-29 |
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| Certifications | The current Australian approved-battery export names the exact 5, 6 and 8 kW single-phase FH3X configurations and publishes nominal and usable capacity., The manufacturer manual publishes IEC 62619, IEC 62109, VDE 2510-50 and UN 38.3 for the exact platform. | The exact BAT-10.1P datasheet lists IEC 62619, IEC 63056, IEC 62040 and UN 38.3; the SMILE-G3-S5 AU system datasheet lists AS 4777.2 and IEC 62109. |
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| Warranty scope | Australia; Pylon Technologies Co., Ltd. in China is the named provider in the Australian Force-H battery warranty. FH10050 receives a 10-year battery-module performance term and a 60% minimum-capacity definition. The separate exact H3X system policy leaves its duration to market policy. | Australia; the 11 October 2024 warranty names SMILE-G3-S5 and BAT-10.1P with a ten-year term, 70% retained capacity and a 3.12 MWh/kWh throughput condition for eligible installations from 1 November 2024. |
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| Warranty remedy | Pylontech may repair or replace a defective covered product; a replacement continues the original remaining term. | Repair or replacement at AlphaESS's option. |
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| Labour and reinstallation | No separate reimbursement of independent on-site labour is promised. Removal and reinstallation cover is not published for the exact H3X system. | Installer travel and on-site labour are excluded. Removal and reinstallation are not promised. |
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| Freight | The product must be returned through the authorized claim process, but blanket outbound and replacement freight reimbursement is not published. | Replacement-parts freight is covered for an accepted claim. |
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| Transfer and registration | The reviewed exact policies do not publish a general automatic subsequent-owner transfer promise. Claims must be notified within 48 hours and supported by warranty, invoice and system-log evidence; registered owners may use the manufacturer claim form. | The warranty is non-transferable except where the products remain installed in a building, in which case it transfers to a later purchaser of that building. Serial registration before a claim, and installation by an SAA-accredited installer with a valid Alpha Installer ID, are required. |
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| Grid/network approval evidence | Single-phase integrated hybrid system with 230 V output and a published 10 ms on-grid to off-grid transition. | The exact AU system is a 5 kW, 230 V single-phase hybrid under AS 4777.2. Current project approval and installer eligibility remain installation-specific. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | The exact claim pathway is the authorized reseller or direct notice to Pylontech in China. Pylon Technologies Australia Pty Ltd is an active Australian entity, but neither exact warranty names it as the warrantor, claim recipient or cost owner. Its existence is therefore recorded as local presence, not transferred into warranty liability. | AlphaESS's current 2026 Australian brochure lists SMILE-G3-S5/B5 with both BAT-10.1P and BAT-9.3S. The battery options coexist; neither is presented as the formal successor to the other. |
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| Register: parts term | Not in the structured register | Not in the structured register |
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| Register: labour and service | Not in the structured register | Not in the structured register |
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| Register: transport and freight | Not in the structured register | Not in the structured register |
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| Register: registration | Not in the structured register | Not in the structured register |
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| Register: transferability | Not in the structured register | Not in the structured register |
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| Register: explicit unknowns | Not in the structured register | Not in the structured register |
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| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
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| Sources | Source 1Source 2Source 3Source 4Source 5Source 6 | Source 1Source 2Source 3Source 4Source 5Source 6 |
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