450–485 W · 54-cell · ABC back-contact · Mono-glass
AIKO
25-year product warrantyAustralia
Reviewed 2026-06 · Document v1.0
Very good
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
15yr
Product warranty
30yr
Performance warranty
88.85%
Output at end of term
Performance guarantee: 30-year linear output
Projected outputGuaranteed floor: 88.8% at yr 30Product warranty ends yr 15
The guarantee
Product warranty: 25 years
Linear performance warranty: 30 years
Defects in materials and workmanship
Power output shortfall
What voids or limits it
Labour and installation costs
External physical damage
Improper installation or maintenance
Cosmetic degradation and normal wear
Unauthorised modifications
How to claim
Lodge claims through the original installer or AIKO Energy Australia Pty Ltd (Melbourne; 1300 245 628; aus.service@aikosolar.com), with photographic evidence and error information. Full summary, conditions and sources: page 2.
AIKO warrants the Neostar 2P54 against defects in materials and manufacturing workmanship for 25 years from commencement: the earlier of 30 days after delivery to the end customer or 90 days after factory shipment. Australia and New Zealand specific warranty.
Linear performance warranty: 30 years
Guaranteed output: at least 98% of rated Pmax at end of year 1, declining no more than 0.35% per year: minimum 90.6% of nameplate Pmax at year 25 and 88.85% at year 30. Verified under Standard Test Conditions per IEC 60904-9 (2020), measurement tolerance +/-3%.
What’s covered
Defects in materials and workmanship
Covers manufacturing defects and material faults that cause failure within rated specification. Remedy: at AIKO's discretion: is repair, replacement, or proportional credit. Replacements may be of equivalent or greater output and need not match in appearance.
Power output shortfall
Where measured STC output falls below the performance schedule thresholds, AIKO supplies additional or replacement modules to cover the shortfall, or a proportional credit at its option.
Exclusions
Labour and installation costs: The warranty does not cover the cost of removing defective modules or reinstalling replacements. These costs are borne by the system owner or installer.
External physical damage: Damage from external causes: impact, hail, storm, fire, flood, lightning: is excluded; glass breakage from external causes specifically so.
Improper installation or maintenance: Coverage is void if modules are installed or operated contrary to AIKO's installation manual or Australian standard AS/NZS 5033. Installation must be by a CEC-accredited installer.
Cosmetic degradation and normal wear: Changes in appearance including minor discolouration, surface soiling, and gradual output reduction within guaranteed limits are not covered as defects.
Unauthorised modifications: Warranty is voided by any modification, repair, or intervention on the module undertaken without AIKO's prior written authorisation.
Transferability
Transferable to a subsequent owner on sale of the property, provided AIKO is notified and original proof of purchase and installation documentation is supplied.
How to make a claim
Lodge claims through the original installer or AIKO Energy Australia Pty Ltd (Melbourne; 1300 245 628; aus.service@aikosolar.com), with photographic evidence and error information. An on-site inspection may precede the remedy.
Source reference
DocumentLimited Warranty 54-Cell PV Module - Australia and New Zealand Only