Reviewed 2026-08-02 · Document Structured AU evidence v1
Fair
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
70%
Capacity at end of term
Parts only
Coverage
Capacity guarantee: minimum retained at year 10
Rated capacity (reference)Guaranteed floor: 70.0% at yr 10
No year-by-year capacity schedule is published for this product - the manufacturer guarantees only this end-of-term minimum, not a specific decline curve.
The guarantee
Product warranty: 10 years
Capacity endpoint: 70%
Throughput condition
Degradation shape
Manufacturer remedy
Labour
Freight
+ 1 more on page 2
What voids or limits it
Labour
Freight
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
Capacity endpoint: 70%
The sourced performance terms publish 70% retained capacity at the applicable warranty endpoint.
Throughput condition
Throughput terms not published
Degradation shape
End-point only: minimum capacity at end of warranty term
What’s covered
Manufacturer remedy
Replacement parts or replacement units, which may be refurbished or functionally equivalent; refund is reserved for limited circumstances stated in the policy.
Labour
Dismantling, installation and troubleshooting costs are excluded.
Freight
Anker supplies return instructions and delivers a repaired or replacement product in the original country; buyer-arranged transport damage is excluded.
Removal and reinstallation
Dismantling, reinstallation and moving the device to a new location are excluded.
Exclusions
Labour: Dismantling, installation and troubleshooting costs are excluded.
Freight: Anker supplies return instructions and delivers a repaired or replacement product in the original country; buyer-arranged transport damage is excluded.
Removal and reinstallation: Dismantling, reinstallation and moving the device to a new location are excluded.
Transferability
The policy is restricted to the original country of purchase and does not publish an automatic transfer right for a later property owner.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. Proof of purchase, serial number and defect details are required. Warranty applies to direct or authorised-reseller purchases; other reseller purchases require confirmation.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms