Reviewed 2026-08-06 · Document Structured AU evidence v1
Limited
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
70%
Capacity at end of term
8,000cycles
Cycle life
Parts only
Coverage
Capacity guarantee: minimum retained at year 10
Rated capacity (reference)Guaranteed floor: 70.0% at yr 10
No year-by-year capacity schedule is published for this product - the manufacturer guarantees only this end-of-term minimum, not a specific decline curve.
The guarantee
Product warranty: 10 years
Capacity endpoint: 70%
Throughput condition
Degradation shape
Manufacturer remedy
Labour
Freight
+ 1 more on page 2
What voids or limits it
Labour
Freight
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
Capacity endpoint: 70%
The sourced performance terms publish 70% retained capacity at the applicable warranty endpoint.
Throughput condition
2.5-5 MWh warranted per kWh usable
Degradation shape
End-point only: minimum capacity at end of warranty term
What’s covered
Manufacturer remedy
Repair/replacement of accepted defective product; replacement retains the original remaining term without renewal. Jointly approved disputed testing is initially buyer-paid, with testing and transport reimbursed if the claim proves within warranty. Unconditional site labour/removal/reinstallation costs remain unestablished. The policy preserves Australian Consumer Law rights.
Labour
Unconditional full-term site labour coverage was not established and is not credited.
Freight
Conditional reimbursement of transport/testing expenses follows a valid jointly approved disputed test. This is not an unconditional full-term transport entitlement; outside-warranty costs are buyer-paid and original packaging requirements apply.
Removal and reinstallation
Unconditional removal and reinstallation coverage was not established and is not credited.
Exclusions
Labour: Unconditional full-term site labour coverage was not established and is not credited.
Freight: Conditional reimbursement of transport/testing expenses follows a valid jointly approved disputed test. This is not an unconditional full-term transport entitlement; outside-warranty costs are buyer-paid and original packaging requirements apply.
Removal and reinstallation: Unconditional removal and reinstallation coverage was not established and is not credited.
Transferability
An automatic transfer right was not established in the reviewed governing document.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. No mandatory initial app/web registration is established: unregistered owners use the supplied warranty card via email/dealer; registered owners use the app/web service route. Notify Dyness within 48 hours of discovering a defect; separate exclusion concerns failure not reported to seller/authorised service partner within two weeks. Provide purchase/serial/start-date/authorised defect evidence, logs and system/fault details. Without communications the term is three years; required link and outage tolerance remain unresolved.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms