Reviewed 2026-08-27 · Document Structured AU evidence v1
Fair
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
25yr
Warranty period
Parts only
Coverage
Warranty coverage: 25-year term
Coverage includes
✓Parts
–Labour
–Extendable
Parts only · term longer than 90 of 95 scored inverters
No inverter in the fleet publishes a year-by-year performance or output guarantee the way panels and batteries do - this shows the covered term against the market-typical term and where every scored inverter’s term lands (grey dots, sized by model count), plus what the warranty actually includes.
The guarantee
Product warranty: 25 years
Manufacturer remedy
Labour
Freight
Removal and reinstallation
What voids or limits it
Labour
Freight
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
The current Australian manufacturer terms provide a 25-year product warranty, subject to the registration, use and claim conditions shown below.
What’s covered
Manufacturer remedy
Enphase chooses repair or replacement with new or reconditioned parts/products of original or improved design, or purchase-price refund less reasonable depreciation. A refund is selected only when replacement is unavailable and repair impracticable or untimely, or the owner accepts it. Replacement or repair retains the original remaining term or 90 days from receipt, whichever is later; it does not restart 25 years. Refund is processed within two weeks of Enphase receiving the product. Eligible shipping of the repaired or replacement product to the original site is covered; non-covered or unauthorised returns may be rejected or returned at the owner’s cost, or held for 30 days before disposal. Troubleshooting, removal and reinstallation labour are excluded from this limited warranty; statutory consumer guarantees remain additional.
Labour
Uninstall, reinstall and ordinary site labour are excluded.
Freight
Eligible product freight is conditional on the approved claim process.
Removal and reinstallation
Removal and reinstallation are excluded.
Exclusions
Labour: Uninstall, reinstall and ordinary site labour are excluded.
Freight: Eligible product freight is conditional on the approved claim process.
Removal and reinstallation: Removal and reinstallation are excluded.
Transferability
Coverage can pass to a subsequent owner only while the product remains at its original installation site. The new owner must submit the change-of-ownership form and pay the applicable transfer fee within 30 days of transfer; the fee may change. The clause also references registration requirements through inconsistent section numbering, which remains a drafting ambiguity rather than an unconditional transfer promise.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. Submit claims during the warranty period and within 30 days of discovering the defect, following the Australian RMA process. Unless Enphase instructs otherwise, return the defective product in original or equally protective packaging within 60 days of the RMA number; otherwise the owner is charged the then-current replacement list price. The RMA process provides a prepaid return label. Clause 6(c)(viii) requires registration and microinverter internet connection through an Envoy within 45 consecutive days following Warranty Start Date, then continuous connection; the IQ9 term separately uses Activation Date and that trigger difference remains unresolved. Clause 3 allows interruptions outside the owner’s reasonable control. No US first-installation trigger or numeric offline allowance is transferred, and a warranty connectivity condition does not establish that ordinary PV conversion requires cloud access.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms