Reviewed 2026-08-10 · Document Structured AU evidence v1
Very good
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
70%
Capacity at end of term
6,000cycles
Cycle life
Parts only
Coverage
Capacity guarantee: minimum retained at year 10
Rated capacity (reference)Guaranteed floor: 70.0% at yr 10
No year-by-year capacity schedule is published for this product - the manufacturer guarantees only this end-of-term minimum, not a specific decline curve.
The guarantee
Product warranty: 10 years
Capacity endpoint: 70%
Throughput condition
Degradation shape
Manufacturer remedy
Labour
Freight
+ 1 more on page 2
What voids or limits it
Labour
Freight
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
Capacity endpoint: 70%
The sourced performance terms publish 70% retained capacity at the applicable warranty endpoint.
Throughput condition
>=5 MWh warranted per kWh usable (or >=5000-cycle equivalent)
Degradation shape
End-point only: minimum capacity at end of warranty term
What’s covered
Manufacturer remedy
Repair, replacement, refund or compensation at FoxESS discretion.
Labour
A service rebate may apply after approval and timely return; unconditional labour and reinstallation cover is not promised.
Freight
FoxESS dispatches approved replacements, while the installer must return the failed product within 30 days; unconditional onward freight cover is not promised.
Removal and reinstallation
The service rebate is conditional and does not establish uncapped removal and reinstallation cover.
Exclusions
Labour: A service rebate may apply after approval and timely return; unconditional labour and reinstallation cover is not promised.
Freight: FoxESS dispatches approved replacements, while the installer must return the failed product within 30 days; unconditional onward freight cover is not promised.
Removal and reinstallation: The service rebate is conditional and does not establish uncapped removal and reinstallation cover.
Transferability
No express subsequent-owner transfer right is stated; coverage is framed around the purchaser or end user at the installed site.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. The product must be registered and connected to the FoxESS website when commissioned.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms