Reviewed 2026-08-26 · Document Structured AU evidence v1
Very good
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
Parts only
Coverage
Warranty coverage: 10-year term
Coverage includes
✓Parts
–Labour
–Extendable
Parts only · term longer than 13 of 72 scored inverters
No inverter in the fleet publishes a year-by-year performance or output guarantee the way panels and batteries do - this shows the covered term against the market-typical term and where every scored inverter’s term lands (grey dots, sized by model count), plus what the warranty actually includes.
The guarantee
Product warranty: 10 years
Manufacturer remedy
Labour
Freight
Removal and reinstallation
What voids or limits it
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
Page 2 · Complete warranty summaryGoodWe ESA G20 Power Module 9.999 kW
Warranty period
Product warranty: 10 years
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
What’s covered
Manufacturer remedy
GoodWe may change configuration or software, repair with parts, or replace with a new, refurbished or functionally equivalent product.
Labour
Any on-site labour rebate is offered only in some areas or business cases at GoodWe's sole discretion.
Freight
Normal ground transport may be covered in some areas up to an unpublished limit; excess and alternate transport remain with the claimant.
Removal and reinstallation
Removal and reinstallation are not promised as an unconditional owner entitlement.
Exclusions
Removal and reinstallation: Removal and reinstallation are not promised as an unconditional owner entitlement.
Transferability
No general subsequent-owner transfer right was located in the reviewed voluntary warranty.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. Claims require original-purchase evidence, exact serial identity and notice within one month after the fault appears.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms