Reviewed 2026-08-05 · Document Structured AU evidence v1
Very good
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
70%
Capacity at end of term
Parts only
Coverage
Capacity guarantee: minimum retained at year 10
Rated capacity (reference)Guaranteed floor: 70.0% at yr 10
No year-by-year capacity schedule is published for this product - the manufacturer guarantees only this end-of-term minimum, not a specific decline curve.
The guarantee
Product warranty: 10 years
Capacity endpoint: 70%
Throughput condition
Degradation shape
Manufacturer remedy
Labour
Freight
+ 1 more on page 2
What voids or limits it
Labour
Freight
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
Page 2 · Complete warranty summaryLG Energy Solution RESU Prime 16 kWh
Warranty period
Product warranty: 10 years
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
Capacity endpoint: 70%
The sourced performance terms publish 70% retained capacity at the applicable warranty endpoint.
Throughput condition
2.5-5 MWh warranted per kWh usable
Degradation shape
End-point only: minimum capacity at end of warranty term
What’s covered
Manufacturer remedy
Repair, replacement with refurbished equal-value parts, an equivalent product or a depreciated refund at LG's option.
Labour
Installation labour is not promised.
Freight
Ordinary claim freight is not an unconditional entitlement.
Removal and reinstallation
Removal and reinstallation are not promised.
Exclusions
Labour: Installation labour is not promised.
Freight: Ordinary claim freight is not an unconditional entitlement.
Removal and reinstallation: Removal and reinstallation are not promised.
Transferability
No express subsequent-owner transfer right is stated.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. Registration and internet access are required for the full term so LG can provide firmware updates; the warranty states at least five years without them.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms