review.solar · Warranty summary
SigenStor EC TP
5–12 kW · Hybrid · Three-phase · 3 MPPTs · Whole-home backup
Sigenergy
10-year product warrantyAustralia
Reviewed 2026-08-06 · Document Structured AU evidence v1
61/100
Fair
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
Parts + labour
Coverage

Warranty coverage: 10-year term

Coverage includes

Parts
Labour
Extendable
Market typical10yr0yr5yr10yr15yr20yr25yr

Parts & labour · term longer than 13 of 70 scored inverters

No inverter in the fleet publishes a year-by-year performance or output guarantee the way panels and batteries do - this shows the covered term against the market-typical term and where every scored inverter’s term lands (grey dots, sized by model count), plus what the warranty actually includes.

The guarantee
  • Product warranty: 10 years
  • Manufacturer remedy
  • Labour
  • Freight
  • Removal and reinstallation
What voids or limits it
    How to claim
    Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
    Page 2 · Complete warranty summarySigenergy SigenStor EC TP 12 kW
    Warranty period
    Product warranty: 10 years
    The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
    What’s covered
    Manufacturer remedy
    Configuration repair, software update, parts repair or functionally equivalent replacement at Sigenergy discretion.
    Labour
    Onsite repair, removal and reinstallation labour are covered.
    Freight
    Normal ground freight, customs duties and return freight are covered.
    Removal and reinstallation
    Covered as onsite labour, subject to the validated claim process.
    Exclusions
    Transferability
    Transfer is permitted at the original installation site.
    How to make a claim
    Start with the original installer or the manufacturer's Australian support channel. The term begins from installation and registration, invoice evidence, or the fallback manufacturing-date rule.
    Source reference
    DocumentCurrent exact-family Australian manufacturer warranty terms
    Version at auditChecked 2026-08-06
    Sourced byreview.solar, 2026-08-06
    Manufacturersigenergy.com

    review.solar · complete warranty summary · review.solar/warranties/sigenergy-sigenstor-ec-5-12-tp-au · © Solar Analytica 2026