Reviewed 2026-08-02 · Document Structured AU evidence v1
Very good
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
70%
Capacity at end of term
Parts only
Coverage
Capacity guarantee: minimum retained at year 10
Rated capacity (reference)Guaranteed floor: 70.0% at yr 10
No year-by-year capacity schedule is published for this product - the manufacturer guarantees only this end-of-term minimum, not a specific decline curve.
The guarantee
Product warranty: 10 years
Capacity endpoint: 70%
Throughput condition
Degradation shape
Manufacturer remedy
Labour
Freight
+ 1 more on page 2
What voids or limits it
Labour
Freight
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
Page 2 · Complete warranty summarySMA Home Storage 16.4 kWh
Warranty period
Product warranty: 10 years
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
Capacity endpoint: 70%
The sourced performance terms publish 70% retained capacity at the applicable warranty endpoint.
Throughput condition
2.5-5 MWh warranted per kWh usable
Degradation shape
End-point only: minimum capacity at end of warranty term
What’s covered
Manufacturer remedy
Repair, replacement, an equivalent successor product or market-value reimbursement at SMA's discretion.
Labour
Disassembly and installation costs are excluded and the claimant bears the costs of exercising the factory warranty unless SMA agrees otherwise in writing.
Freight
Transport is not an unconditional claimant entitlement; SMA supplies return or disposal instructions and may charge transport where no covered failure is found.
Removal and reinstallation
Disassembly and installation costs are excluded.
Exclusions
Labour: Disassembly and installation costs are excluded and the claimant bears the costs of exercising the factory warranty unless SMA agrees otherwise in writing.
Freight: Transport is not an unconditional claimant entitlement; SMA supplies return or disposal instructions and may charge transport where no covered failure is found.
Removal and reinstallation: Disassembly and installation costs are excluded.
Transferability
The factory warranty is limited to the original buyer and does not permit assignment or transfer to another person.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. Sunny Portal registration, at least 10 consecutive hours of internet connectivity per week and enabled automatic critical updates are conditions of the 10-year term.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms