Improper installation or use: Defects or damage from installation not complying with Solarwatt's instructions, use outside specified operating conditions, or modification of the modules are excluded.
Physical damage and external events: Excluded: accident, misuse, acts of God (hail, flooding, lightning, storm), fire, vandalism, or other external causes beyond normal operating conditions.
Normal soiling and weathering: Gradual soiling, minor UV discolouration, and normal weathering within the warranted degradation curve are not covered.
Third-party modifications: Modification, repair, or alteration by anyone other than Solarwatt or an authorised partner, without written consent, voids the warranty.
No Australian entity for claims: Solarwatt Technology Australia Pty Ltd (the local subsidiary) entered liquidation in February 2023, leaving no authorised Australian entity to process claims. Australian customers must pursue claims directly with Solarwatt GmbH in Germany, a practical enforcement barrier absent in markets where Solarwatt remains active.