Reviewed 2026-08-13 · Document Structured AU evidence v1
Very good
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
12yr
Warranty period
Parts only
Coverage
Warranty coverage: 12-year term
Coverage includes
✓Parts
–Labour
–Extendable
Parts only · term longer than 58 of 65 scored inverters
No inverter in the fleet publishes a year-by-year performance or output guarantee the way panels and batteries do - this shows the covered term against the market-typical term and where every scored inverter’s term lands (grey dots, sized by model count), plus what the warranty actually includes.
The guarantee
Product warranty: 12 years
Manufacturer remedy
Labour
Freight
Removal and reinstallation
What voids or limits it
Labour
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
The current Australian manufacturer terms provide a 12-year product warranty, subject to the registration, use and claim conditions shown below.
What’s covered
Manufacturer remedy
Software correction, repair on or off site, or an equivalent repaired, refurbished, upgraded or new substitute at SolaX's option.
Labour
Travel, subsistence, on-site installation, modification and normal maintenance are excluded; no uncapped third-party labour entitlement is stated.
Freight
Normal ground transport in specified Australian areas is covered up to AUD 200 per case; excess and alternative transport costs remain with the claimant.
Removal and reinstallation
Full removal and reinstallation costs are not stated as an unconditional entitlement.
Exclusions
Labour: Travel, subsistence, on-site installation, modification and normal maintenance are excluded; no uncapped third-party labour entitlement is stated.
Removal and reinstallation: Full removal and reinstallation costs are not stated as an unconditional entitlement.
Transferability
No automatic subsequent-owner transfer right was found in the current linked terms.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. Authorised supply, installation, activation and SolaXCloud warranty registration are required by the governing terms.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms