Reviewed 2026-08-08 · Document Structured AU evidence v1
Excellent
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
Parts only
Coverage
Warranty coverage: 10-year term
Coverage includes
✓Parts
–Labour
–Extendable
Parts only · term longer than 12 of 61 scored inverters
No inverter in the fleet publishes a year-by-year performance or output guarantee the way panels and batteries do - this shows the covered term against the market-typical term and where every scored inverter’s term lands (grey dots, sized by model count), plus what the warranty actually includes.
The guarantee
Product warranty: 10 years
Manufacturer remedy
Labour
Freight
Removal and reinstallation
What voids or limits it
Labour
Freight
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
Page 2 · Complete warranty summarysonnen sonnenBatterie Evo power unit 5 kW
Warranty period
Product warranty: 10 years
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
What’s covered
Manufacturer remedy
Repair or replacement with new or refurbished product at sonnen's discretion, subject to Australian Consumer Law.
Labour
Covered transport, travel, and labour are capped together at AUD 200.
Freight
Covered transport, travel, and labour are capped together at AUD 200.
Removal and reinstallation
No uncapped removal and reinstallation entitlement is stated.
Exclusions
Labour: Covered transport, travel, and labour are capped together at AUD 200.
Freight: Covered transport, travel, and labour are capped together at AUD 200.
Removal and reinstallation: No uncapped removal and reinstallation entitlement is stated.
Transferability
Prior written sonnen consent is required; consent will not be unreasonably withheld.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. Commissioning evidence, authorised installation, internet connectivity, and remote software updates are warranty conditions.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms