Reviewed 2026-08-07 · Document Structured AU evidence v1
Excellent
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
70%
Capacity at end of term
Parts + labour
Coverage
Capacity guarantee: minimum retained at year 10
Rated capacity (reference)Guaranteed floor: 70.0% at yr 10
No year-by-year capacity schedule is published for this product - the manufacturer guarantees only this end-of-term minimum, not a specific decline curve.
The guarantee
Product warranty: 10 years
Capacity endpoint: 70%
Throughput condition
Degradation shape
Manufacturer remedy
Labour
Freight
+ 1 more on page 2
What voids or limits it
Labour
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
Capacity endpoint: 70%
The sourced performance terms publish 70% retained capacity at the applicable warranty endpoint.
Throughput condition
Unlimited cycles for standard solar use
Degradation shape
End-point only: minimum capacity at end of warranty term
What’s covered
Manufacturer remedy
Repair, equivalent replacement or depreciated refund at Sungrow's option.
Labour
A standard service rebate contributes to approved repair labour; travel, subsistence and full installation costs are excluded.
Freight
Standard ground freight is covered up to AUD 200 for an approved claim.
Removal and reinstallation
No unconditional removal and reinstallation entitlement is stated beyond the standard service rebate.
Exclusions
Labour: A standard service rebate contributes to approved repair labour; travel, subsistence and full installation costs are excluded.
Removal and reinstallation: No unconditional removal and reinstallation entitlement is stated beyond the standard service rebate.
Transferability
The warranty is limited to the original purchaser or supplied end user and is otherwise non-transferable.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. Portal registration is encouraged; iSolarCloud monitoring and complete performance data are material warranty conditions.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms