| Outcome | Available in Australia | Available in Australia |
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| Checked | 2026-08-02 | 2026-08-02 |
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| Certifications | The exact datasheet publishes IEC 62619:2022, VDE 2510-50, UN 38.3 and CE compliance. | The current Australian approved-battery export lists SMILE-G3-BAT-9.3S and stacks through six modules to 31 December 2027; the exact system datasheet publishes IEC 62619 and AS/NZS 4777.2. |
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| Warranty scope | Australia is Warranty Country Group 3; Fronius Warranty Plus provides a 10-year term, 70% retained capacity, labour for removal/replacement and normal national shipping. | The exact Australian datasheet publishes 10-year product and battery-performance warranties, governed by current AlphaESS Australia terms and Australian Consumer Law. |
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| Warranty remedy | Repair or replacement under Fronius Warranty Plus. | Repair or replacement at AlphaESS's option. |
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| Labour and reinstallation | Approved removal and replacement labour is covered. Approved removal and replacement are covered; additional travel is excluded. | Installer travel and on-site labour are excluded. Removal and reinstallation are not promised. |
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| Freight | Normal domestic shipping is covered. | Replacement-parts freight is covered for an accepted claim. |
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| Transfer and registration | The remaining warranty automatically transfers with the covered product. Warranty Plus registration and the country-group conditions apply. | Transfers automatically with the building while the system remains installed; ownership evidence may be required. Initial serial registration and eligible installation are required. |
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| Grid compatibility | High-voltage DC-coupled battery for compatible Fronius hybrid inverters; backup capability depends on the paired inverter and installation. | The exact S5 configuration is a 230 V single-phase hybrid system with 5 kVA backup and AS/NZS 4777.2 grid regulation; final DNSP approval remains installation-specific. |
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| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
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| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
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| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
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| Review note | Fronius Australia publishes the exact Reserva platform and local support page. | The exact 9.3 kWh battery module and supported stacks are current Australian approved-battery entries. |
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| Register: parts term | stated: Ten-year battery product warranty. | stated: Ten-year product warranty for the named SMILE-G3-S5 system when installed on or after 1 November 2024. |
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| Register: labour and service | stated: Warranty Plus includes authorised removal and replacement labour when performed by Fronius or a service provider commissioned by Fronius, subject to the instrument. | excluded: Normal maintenance, installer costs, travel and accommodation for on-site support are excluded. No general site-labour reimbursement is promised. |
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| Register: transport and freight | stated: Standard national shipment for replacement material is included; express, air, sea, customs and other exceptional costs are outside the stated standard cover. | conditional: Replacement parts and freight are included for valid claims, but other transport, travel and accommodation costs are excluded and reimbursement requires documentary evidence. |
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| Register: registration | not stated: No separate end-user registration condition was located for the stated ten-year Reserva term. | conditional: Installation requires an SAA-accredited installer with a valid Alpha Installer ID, and the serial number must be registered before a warranty claim. |
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| Register: transferability | stated: Warranty rights pass with product ownership, subject to proof and the warranty conditions. | stated: The warranty transfers to a subsequent purchaser of the building or products while the products remain installed and all warranty conditions continue to be met. |
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| Register: explicit unknowns | 2 retained | 3 retained |
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| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
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| Sources | Source 1Source 2Source 3 | Source 1Source 2Source 3 |
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