Compare like with like. Aligned scores, specifications and local evidence within one scoring class or tier.
Market context
Australia purchasing view
Redback Technologies | SH-G3-BE enclosure with three Pylontech US5000 modules; 14.4 kWh nominal, 13.68 kWh usable, paired SH6000-G3 single-phase hybrid inverter
67/ 100
Strong evidence coverage · 100%
Evidence checked 2026-09-01
Available in Australia · checked 2026-08-11
Buyer evidence: Ready (100% direct coverage).
AlphaESS | SMILE-G3-S5 with one SMILE-G3-BAT-10.1P; 9.6 kWh usable reference, 1-6 modules
68/ 100
Strong evidence coverage · 100%
Evidence checked 2026-09-22
Available in Australia · checked 2026-08-29
Buyer evidence: Ready (100% direct coverage).
| Measure | Hybrid Battery System G3 | Smile G3 S5 / BAT-10.1P |
|---|---|---|
| Capacity & Usability | ||
| Power & Efficiency | ||
| Longevity (verified) | ||
| Safety & Chemistry | ||
| Guarantee & Backbone | ||
| Energy Ecosystem |
| Measure | Hybrid Battery System G3 | Smile G3 S5 / BAT-10.1P |
|---|---|---|
| Architecture | DC-coupled battery | All-in-one energy system |
| Published usable capacity range | 9.12–18.24 kWh | 9.6–57.6 kWh |
| Scored benchmark | 13.68 kWh | 9.6 kWh |
| Chemistry | LFP | LFP |
| Power | 6.0 kW | 5 kW |
| Round-trip | Not recorded | Not recorded |
| Cycle life | Not recorded | Not recorded |
| Evidence | Hybrid Battery System G3 | Smile G3 S5 / BAT-10.1P |
|---|---|---|
| Outcome | Available in Australia | Available in Australia |
| Checked | 2026-08-11 | 2026-08-29 |
| Certifications | SH5000-G3 and SH6000-G3 are Clean Energy Council approved inverters under EESS-240803-1, approved 12 March 2025, recorded with an inbuilt software client., The Pylontech US5000 and US5000-B modules are CEC-approved batteries, approved 11 May 2022, expiry 31 December 2027., Solar Victoria's inverter product list as of 6 October 2026 includes SH5000-G3 and SH6000-G3 under Redback Operations Pty Ltd. Synergy's Supported Solutions List, last updated 1 October 2026, records both with provisional DER-Generator and DER-Storage status. | The exact BAT-10.1P datasheet lists IEC 62619, IEC 63056, IEC 62040 and UN 38.3; the SMILE-G3-S5 AU system datasheet lists AS 4777.2 and IEC 62109. |
| Warranty scope | Australia, with split exact-product obligations. Redback vD502 (effective 9 February 2026) covers SH5000-G3, SH6000-G3, their V2 variants and SH-G3-BE manufactured on or after 1 April 2025 and installed in Australia by an accredited SAA installer (clauses 2 and 3.1), for the earlier of ten years after installation or eleven years after manufacture, with two years from installation for included external network adaptors and energy meters (clause 4.1). Pylontech separately covers US5000 modules for ten years from the earlier of installation or six months after manufacture, subject to its throughput and operating conditions (warranty number RB24WUSS100904, sections 2, 3, 6 and 9). Redback's document library also lists earlier G3 warranty revisions (vD501, vC401 and v1.0), which were not read. Redback vC402 (effective 15 October 2025) names SH5000-G3V2 and SH6000-G3V2 only and does not name SH-G3-BE. | Australia; the 11 October 2024 warranty names SMILE-G3-S5 and BAT-10.1P with a ten-year term, 70% retained capacity and a 3.12 MWh/kWh throughput condition for eligible installations from 1 November 2024. |
| Warranty remedy | Redback may repair onsite or offsite or replace an accepted enclosure or inverter claim (vD502 clause 5.1). Pylontech may repair or replace an accepted US5000 module claim, and its warranty also states a ten-year time-value replacement guarantee with fair value calculated on linear depreciation over ten years (Pylontech section 4). If the product is no longer available, Pylontech may replace it with a refurbished or different product or parts with equivalent functions and performance. | Repair or replacement at AlphaESS's option. |
| Labour and reinstallation | No unrestricted third-party labour or removal-and-reinstallation reimbursement is promised. No unrestricted removal and reinstallation entitlement is stated. | Clause 2 excludes travelling and accommodation costs of persons for on-site support and does not name labour as covered or excluded. The warranty requires a qualified installer to be available for exchange and re-commissioning (clause 3) and obliges the original installer to assist with replacement (clause 10); reimbursement of necessary and reasonably incurred costs of a valid claim may be claimed with documentary evidence (clauses 2 and 10). Removal and reinstallation are not promised. |
| Freight | Pylontech states that it processes transport within Australia, but unconditional owner freight cover is not promised. | Replacement-parts freight is covered for an accepted claim. |
| Transfer and registration | Transfer is available at the original installation after new-owner registration. Relocation requires prior written approval. Compliant installation, cloud availability and the requested purchase, serial, installation and operating evidence are conditions. | The warranty is non-transferable except where the products remain installed in a building, in which case it transfers to a later purchaser of that building. Serial registration before a claim, and installation by an SAA-accredited installer with a valid Alpha Installer ID, are required. |
| Grid/network approval evidence | Single-phase 230 V system listed against AS/NZS 4777.2:2020. Redback publishes installer commissioning guides for SA Power Networks dynamic exports (revision 1, 21 July 2023), Energy Queensland dynamic exports (revision 0, 20 November 2023) and the Victorian emergency backstop (version 1, 26 September 2024). Each refers to Redback Smart Hybrid inverters (SH and ST series) generically and does not name the SH5000-G3 or SH6000-G3, so its application to this exact system is not established. Final network and installer approval remain project-specific. | The exact AU system is a 5 kW, 230 V single-phase hybrid under AS 4777.2. Current project approval and installer eligibility remain installation-specific. |
| Local product pathway | No separate local pathway recorded | No separate local pathway recorded |
| Buyer evidence | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. | Ready (100% direct coverage): Local availability, buyer evidence, and the publication threshold are confirmed. |
| Safety notice | No model-specific notice recorded | No model-specific notice recorded |
| Review note | The exact G3 reference remains SH-G3-BE with two to four Pylontech US5000 modules and an SH5000-G3 or SH6000-G3 inverter. It is separate from the RED-P1 Hybrid Battery Max family. The regulator lists the exact battery and inverter components in their respective categories; SH-G3-BE is not represented as a listed battery model. Warranty responsibility is split between the Redback and Pylontech instruments. | AlphaESS's current 2026 Australian brochure lists SMILE-G3-S5/B5 with both BAT-10.1P and BAT-9.3S. The battery options coexist; neither is presented as the formal successor to the other. |
| Register: parts term | stated: The SH-G3-BE, SH5000-G3 and SH6000-G3 are covered until the earlier of ten years after installation or eleven years after manufacture. Network adapters and meters are limited to two years. | Not in the structured register |
| Register: labour and service | conditional: Redback may provide onsite or offsite repair or replacement for an accepted claim. No unrestricted third-party labour or removal-and-reinstallation reimbursement is promised. | Not in the structured register |
| Register: transport and freight | conditional: Pylontech states that it processes transport within Australia for an accepted module claim, but the two instruments do not promise unconditional owner freight, removal or reinstallation cover. | Not in the structured register |
| Register: registration | conditional: The Redback instrument requires compliant installation and cloud availability under its conditions. Module claims require purchase, serial, installation and operating evidence. | Not in the structured register |
| Register: transferability | conditional: Coverage may transfer to a new owner at the original installation after registration. Relocation requires Redback's prior written approval. | Not in the structured register |
| Register: explicit unknowns | 4 retained | Not in the structured register |
| Latest reviewed Approval Watch event | No exact-identity event in reviewed history | No exact-identity event in reviewed history |
| Sources | Source 1Source 2Source 3Source 4Source 5Source 6Source 7Source 8Source 9 | Source 1Source 2Source 3Source 4Source 5Source 6 |
These checks sit beside the benchmark score. They are site, tariff and contract questions that no product score can settle.
Ask for every model number to appear on the quote and order. The Clean Energy Council product lists are live: STC creation requires listed products at installation, and network requirements may also depend on current approval.
Have the retailer state the supply phase, inverter connection limit, export limit and any export-control cost. The local network connection agreement, not a generic datasheet, determines those settings. See the Australian Government's connection guidance.
Ask which bills or interval data, tariff, feed-in rate, export limit and future loads support the savings and payback claim. Self-consumed electricity and tariff timing usually matter more than a headline feed-in rate. See the system sizing and battery savings guidance.
Define the usable energy, output power, backed-up circuits and outage behaviour. Confirm whether VPP participation, an internet connection, or an additional controller changes the configuration, reserve level, warranty or support path.
Keep the retailer, installer, manufacturer warranty and escalation path in the contract. Australian Consumer Law guarantees apply separately from any manufacturer warranty; where one business supplied both product and installation, it is generally responsible for the remedy. See the ACCC guidance.
A score lead is only meaningful inside this shared class or tier. Weigh it against the specification and evidence rows above before deciding.
Both products are scored in the Performance & Value class, on the same rubric weighting. Scores are not comparable across classes or tiers. Full methodology.