Knowledge base · Decision evidence

Five questions the headline specification cannot answer.

A living reference for backup operation, digital control, battery behaviour, panel durability and the Australian service pathway across 87 buyer-ready products.

From brochure claim to decision record

The difficult questions need their own evidence state.

Each lens reads existing criterion-level provenance. Published evidence means the record carries a direct or derived source. Reviewed absence means an exact document was checked but did not publish the qualifying detail. Open means the question is not yet established.

Australian buyer-ready cohort

Follow the evidence behind the decision.

The five lenses rebuild from the current product records. A reviewed absence means the exact source was checked and did not publish the qualifying detail.

Australian warranty pathway

Service reality

Reads the warranty term beside remedy, labour, freight, removal, registration and transfer conditions for Australia.

Published
599of 623 criterion records
Reviewed absence
11document checked
Not applicable
0product boundary
Open
13not established
Buying question

Who must act, what costs remain with the owner, and what does the governing Australian document actually promise?

Evidence boundary

Warranty wording does not measure actual service quality, response time or replacement-stock availability unless those commitments are expressly published.

Remedy87/870 reviewed absence · 0 not applicable · 0 open
Labour87/870 reviewed absence · 0 not applicable · 0 open
Transport and freight87/870 reviewed absence · 0 not applicable · 0 open
Removal and reinstallation87/870 reviewed absence · 0 not applicable · 0 open
Registration conditions87/870 reviewed absence · 0 not applicable · 0 open
Transferability87/870 reviewed absence · 0 not applicable · 0 open
conditional_service_rebate7/70 reviewed absence · 0 not applicable · 0 open
service_rebate_payment_target7/70 reviewed absence · 0 not applicable · 0 open
service_rebate_schedule0/70 reviewed absence · 0 not applicable · 7 open
support_response_target12/120 reviewed absence · 0 not applicable · 0 open
replacement_dispatch_target6/60 reviewed absence · 0 not applicable · 0 open
post_warranty_spare_parts5/50 reviewed absence · 0 not applicable · 0 open
discontinuation_notice5/50 reviewed absence · 0 not applicable · 0 open
warranty_counterparty1/41 reviewed absence · 0 not applicable · 2 open
direct_claim_route11/110 reviewed absence · 0 not applicable · 0 open
governing_warranty1/20 reviewed absence · 0 not applicable · 1 open
document_conflict1/10 reviewed absence · 0 not applicable · 0 open
post_warranty_service4/40 reviewed absence · 0 not applicable · 0 open
service_address0/30 reviewed absence · 0 not applicable · 3 open
uncollected_repair_condition2/20 reviewed absence · 0 not applicable · 0 open
removal_reinstallation1/21 reviewed absence · 0 not applicable · 0 open
registration0/22 reviewed absence · 0 not applicable · 0 open
australian_service_entities1/10 reviewed absence · 0 not applicable · 0 open
replacement_condition2/20 reviewed absence · 0 not applicable · 0 open
discontinued_product_remedy1/10 reviewed absence · 0 not applicable · 0 open
transferability0/33 reviewed absence · 0 not applicable · 0 open
conditional_test_freight1/10 reviewed absence · 0 not applicable · 0 open
owner_labour_coverage3/30 reviewed absence · 0 not applicable · 0 open
conditional_labour_reimbursement3/30 reviewed absence · 0 not applicable · 0 open
support_availability3/30 reviewed absence · 0 not applicable · 0 open
remedy0/11 reviewed absence · 0 not applicable · 0 open
labour_coverage0/11 reviewed absence · 0 not applicable · 0 open
freight_transport0/11 reviewed absence · 0 not applicable · 0 open
warranty_claim_route0/11 reviewed absence · 0 not applicable · 0 open
87 records
SH10RSSungrow · Inverter · AU priority 18001
Published evidenceRemedy

Repair or replacement for an approved claim.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceLabour

A standard service rebate contributes to approved removal and replacement labour.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransport and freight

Standard freight is covered.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRemoval and reinstallation

Approved service labour is supported through the published rebate.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRegistration conditions

Eligible parts-only or full-service extensions must be purchased within the stated window.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransferability

Transfers for the remaining term with original purchase evidence.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceconditional_service_rebate

Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.

Source 1
Published evidenceservice_rebate_payment_target

Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.

Source 1
Open questionservice_rebate_schedule

The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.

Source 1
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SH5T / SH10T HybridSungrow · Inverter · AU priority 18001
Published evidenceRemedy

Repair or replacement at Sungrow's discretion for an approved claim.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

The standard service rebate contributes to approved replacement labour but does not promise all site costs.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Standard freight is covered within the governing warranty limits.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

The service rebate contributes to replacement work; full removal and reinstallation cost is not unconditional.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

Optional parts-only or standard-warranty extensions are governed by the separate published extension terms.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

The remaining warranty transfers when original purchase evidence is available.

Source 1Source 2Source 3Source 4Source 5
Published evidenceconditional_service_rebate

Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.

Source 1
Published evidenceservice_rebate_payment_target

Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.

Source 1
Open questionservice_rebate_schedule

The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.

Source 1
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SH5.0/6.0RSSungrow · Inverter · AU priority 18001
Published evidenceRemedy

Repair or replacement at Sungrow's discretion for an approved claim.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

The standard service rebate contributes to approved replacement labour.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Standard ground freight is covered up to the published limit.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

The service rebate contributes to replacement work but does not promise all site costs.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

Optional parts-only or standard-warranty extensions are governed by the published extension terms.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

Transfers for the remaining term when original purchase evidence is available.

Source 1Source 2Source 3Source 4Source 5
Published evidenceconditional_service_rebate

Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.

Source 1
Published evidenceservice_rebate_payment_target

Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.

Source 1
Open questionservice_rebate_schedule

The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.

Source 1
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Neostar 3P 54-cellAIKO · Panel · AU priority 16000
Published evidenceRemedy

At AIKO's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.

Source 1Source 2Source 3
Published evidenceLabour

AIKO may carry out its chosen repair, but the warranty does not promise reimbursement of independent or on-site labour.

Source 1Source 2Source 3
Published evidenceTransport and freight

Inspection freight is borne by AIKO only when AIKO is responsible. Remedy delivery and related costs otherwise follow the original sales-contract destination and Incoterms, so blanket freight cover is not promised.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal, repacking, installation and reinstallation costs are borne by the customer.

Source 1Source 2Source 3
Published evidenceRegistration conditions

No pre-registration requirement is stated for the standard term. A paid 20- or 25-year extension must be recorded in the sales contract and a separate paid warranty agreement.

Source 1Source 2Source 3
Published evidenceTransferability

Transfer requires AIKO's approval and a tripartite agreement. The modules must remain at the original site, all amounts must be paid and the new owner must accept the complete warranty.

Source 1Source 2Source 3
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SigenStorSigenergy · Battery · AU priority 16000
Published evidenceRemedy

On-site repair or replacement for an accepted claim.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

Necessary approved labour and basic travel are covered.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Normal ground freight is covered.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

Approved removal and reinstallation are covered.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

Installation, commissioning and connectivity conditions apply; no transfer deadline is stated.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

Transfers with the equipment while it remains at the original installation site.

Source 1Source 2Source 3Source 4Source 5
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DNS G4GoodWe · Inverter · AU priority 17000
Published evidenceRemedy

Repair, parts supply or replacement at GoodWe's option.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Service scope during promotional years is not clearly promised.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Freight scope during promotional years is not clearly promised.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal and reinstallation are not an unconditional entitlement.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

Any ten-year promotion requires eligible installation, registration and SEMS connection.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

No subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3Source 4
Published evidencesupport_response_target

GoodWe states that its Australian service team will provide feedback within 48 hours. This is a feedback or contact target, not a claim decision, repair or remedy completion target.

Source 1
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Neostar 3P+ 60-cellAIKO · Panel · AU priority 16000
Published evidenceRemedy

At AIKO's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.

Source 1Source 2Source 3
Published evidenceLabour

AIKO may carry out its chosen repair, but the warranty does not promise reimbursement of independent or on-site labour.

Source 1Source 2Source 3
Published evidenceTransport and freight

Inspection freight is borne by AIKO only when AIKO is responsible. Remedy delivery and related costs otherwise follow the original sales-contract destination and Incoterms, so blanket freight cover is not promised.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal, repacking, installation and reinstallation costs are borne by the customer.

Source 1Source 2Source 3
Published evidenceRegistration conditions

No pre-registration requirement is stated for the standard term. A paid 20- or 25-year extension must be recorded in the sales contract and a separate paid warranty agreement.

Source 1Source 2Source 3
Published evidenceTransferability

Transfer requires AIKO's approval and a tripartite agreement. The modules must remain at the original site, all amounts must be paid and the new owner must accept the complete warranty.

Source 1Source 2Source 3
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SG RSSungrow · Inverter · AU priority 18001
Published evidenceRemedy

Repair or replacement for an approved claim.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

A standard service rebate contributes to approved removal and replacement labour.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Standard freight is covered.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

Approved service labour is supported through the published rebate.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

This family is eligible for time-limited parts-only or full-service extensions.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

Transfers for the remaining term with original purchase evidence.

Source 1Source 2Source 3Source 4Source 5
Published evidenceconditional_service_rebate

Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.

Source 1
Published evidenceservice_rebate_payment_target

Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.

Source 1
Open questionservice_rebate_schedule

The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.

Source 1
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HeteroMax CE-BF(ZB) 48-cellHD Hyundai · Panel · AU priority 16000
Published evidenceRemedy

At Hyundai's choice: repair, replacement, additional modules for a power shortfall, purchase-price refund after 3.3% annual depreciation, or current-market-value refund.

Source 1Source 2Source 3Source 4
Published evidenceLabour

No independent or on-site labour reimbursement is provided. Installation, removal and reinstallation costs are expressly the customer's responsibility.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Hyundai covers return shipping when it elects to collect modules and reasonable transport to the relevant area for repair or replacement. Insurance, taxes, duties, customs-related costs and buyer-cooperation costs remain excluded.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

The customer pays installation, removal, reinstallation, discarding and packaging costs.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

No product-registration condition is specified. Claims require written notice within 14 days of the defect, purchase evidence, model and serial numbers, supporting evidence and Hyundai's return authorisation.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

The warranty defines the customer as the original end customer and subsequent owners while the modules remain at the original installation site. It does not impose a transfer registration condition.

Source 1Source 2Source 3Source 4
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ALP LV E1Growatt · Battery · AU priority 19000
Published evidenceRemedy

At Growatt's discretion: repair, on-site repair or exchange for an age-equivalent replacement.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

Labour and other claim expenditure are expressly excluded beyond statutory rights.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Logistics fees are expressly excluded beyond statutory rights.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised and labour expenditure is excluded.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

Original purchase and installation evidence, monitoring and prompt notice apply. Without monitoring, the warranty is reduced to three years.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

The governing E1 warranty states that it is non-transferable.

Source 1Source 2Source 3Source 4Source 5
Published evidencereplacement_dispatch_target

Growatt states that it generally dispatches a service replacement within five business days. This is a dispatch target within the service process, subject to stock and process conditions; it is not a claim-approval or completed-remedy target.

Source 1
Published evidencepost_warranty_spare_parts

Growatt states that paid spare parts remain available after warranty under the pricing conditions published on its Australian warranty page.

Source 1
Published evidencediscontinuation_notice

Growatt states that the direct purchaser will be informed at least six months before production of a product or accessory ceases. The stated recipient is the direct purchaser, not necessarily the end user.

Source 1
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ESA G20GoodWe · Battery · AU priority 17000
Published evidenceRemedy

Repair, replacement or equivalent hardware at GoodWe's option.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Service rebates are conditional and do not establish full labour cover.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Transport support is conditional and capped.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal and reinstallation are not an unconditional entitlement.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

Authorised supply, installation and monitoring conditions apply.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

No subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3Source 4
Published evidencesupport_response_target

GoodWe states that its Australian service team will provide feedback within 48 hours. This is a feedback or contact target, not a claim decision, repair or remedy completion target.

Source 1
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Single Phase 5NeoVolt · Battery · AU priority 17001
Published evidenceRemedy

On-site or service-centre repair, or replacement at Bytewatt's option.

Source 1Source 2Source 3
Published evidenceLabour

The installer rebate is conditional and not full labour cover.

Source 1Source 2Source 3
Published evidenceTransport and freight

Replacement dispatch and return conditions apply; full freight cover is not promised.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Authorised installation, claim evidence and RMA conditions apply.

Source 1Source 2Source 3
Published evidenceTransferability

No clear later-owner transfer process was found in the governing terms.

Source 1Source 2Source 3
Open questionwarranty_counterparty

The reviewed warranty document uses Bytewatt counterparty language, while the Australian site presents NeoVolt and a local distribution route. A clear Australian voluntary-warranty legal counterparty was not established, and the distributor must not be inferred to be the warrantor.

Source 1Source 2
Published evidencedirect_claim_route

The reviewed warranty document publishes a claim and RMA route, but the unresolved Australian warranty-counterparty boundary limits confidence in who owns the local remedy obligation.

Source 1Source 2
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Whispr 13.37PowerPlus Energy · Battery · AU priority 110000
Published evidenceRemedy

On-site repair or replacement for an accepted claim.

Source 1Source 2Source 3
Published evidenceLabour

On-site service supports the parts-and-labour band.

Source 1Source 2Source 3
Published evidenceTransport and freight

Freight is not separately promised as an owner entitlement.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Complete removal and reinstallation cover is not separately promised.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Registration, connectivity and operating conditions apply.

Source 1Source 2Source 3
Published evidenceTransferability

No subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3
Published evidencegoverning_warranty

The later Whispr warranty statement, version 4.0 dated 2 October 2025, states a ten-year on-site warranty from installation subject to its published cap and conditions, and is treated as the governing warranty instrument.

Source 1
Published evidencedocument_conflict

The July 2025 installation manual describes a five-year plus five-year period measured from shipment, which conflicts with the later warranty statement. The later warranty statement governs, but the conflicting manual language remains a buyer-facing document risk.

Source 1Source 2
Published evidencewarranty_counterparty

The governing warranty statement names PPE Whispr Division Pty Ltd as the warranty counterparty.

Source 1
Published evidencedirect_claim_route

PowerPlus Energy publishes an online claim route plus telephone and email contact details in the Whispr warranty materials.

Source 1
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APX S0 + MIN XH2Growatt · Battery · AU priority 19000
Published evidenceRemedy

Repair or replacement is available at Growatt's discretion; later-term remedies may include a prorated buyback or customer contribution.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceLabour

Labour is not an unconditional warranty entitlement.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceTransport and freight

Transport and logistics are not an unconditional warranty entitlement.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceRemoval and reinstallation

Removal and reinstallation costs are not unconditionally covered.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceRegistration conditions

Continuous monitoring is required; without it the published warranty term reduces to three years.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceTransferability

The governing warranty states that coverage is non-transferable.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidencereplacement_dispatch_target

Growatt states that it generally dispatches a service replacement within five business days. This is a dispatch target within the service process, subject to stock and process conditions; it is not a claim-approval or completed-remedy target.

Source 1
Published evidencepost_warranty_spare_parts

Growatt states that paid spare parts remain available after warranty under the pricing conditions published on its Australian warranty page.

Source 1
Published evidencediscontinuation_notice

Growatt states that the direct purchaser will be informed at least six months before production of a product or accessory ceases. The stated recipient is the direct purchaser, not necessarily the end user.

Source 1
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Symo GEN24 Plus SCFronius · Inverter · AU priority 26000
Published evidenceRemedy

Repair or replacement under the applicable Fronius Warranty Plus terms.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceLabour

Approved service labour is covered by Warranty Plus.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceTransport and freight

Transport is covered within the Australian Warranty Plus scope and governing conditions.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceRemoval and reinstallation

Approved service is covered; site work remains subject to the warranty process and authorised service scope.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceRegistration conditions

Solar.web product registration is required within the published eligibility window for the 10-year term.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceTransferability

The remaining claim rights pass with ownership of the covered inverter.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
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SigenStor EC 10.0 SPSigenergy · Inverter · AU priority 26000
Published evidenceRemedy

On-site repair or replacement for an accepted claim.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

Necessary approved labour and basic travel are covered.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Normal freight is covered.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

Approved removal and reinstallation are covered.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

A five-year extension to 15 years must be activated within 12 months.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

Transfers with the equipment while it remains at the original installation site.

Source 1Source 2Source 3Source 4Source 5
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SigenStor EC TPSigenergy · Inverter · AU priority 26000
Published evidenceRemedy

Configuration repair, software update, parts repair or functionally equivalent replacement at Sigenergy discretion.

Source 1Source 2Source 3
Published evidenceLabour

Onsite repair, removal and reinstallation labour are covered.

Source 1Source 2Source 3
Published evidenceTransport and freight

Normal ground freight, customs duties and return freight are covered.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Covered as onsite labour, subject to the validated claim process.

Source 1Source 2Source 3
Published evidenceRegistration conditions

The term begins from installation and registration, invoice evidence, or the fallback manufacturing-date rule.

Source 1Source 2Source 3
Published evidenceTransferability

Transfer is permitted at the original installation site.

Source 1Source 2Source 3
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SBHSungrow · Battery · AU priority 28001
Published evidenceRemedy

Repair or replacement for an approved claim.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

A standard service rebate contributes to approved repair labour.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Standard freight is covered for an approved claim.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

Travel and complete installation costs are excluded beyond the service rebate.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

Original purchase, installation and operating conditions apply.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

The governing Australian warranty states that it is non-transferable.

Source 1Source 2Source 3Source 4Source 5
Published evidenceconditional_service_rebate

Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.

Source 1
Published evidenceservice_rebate_payment_target

Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.

Source 1
Open questionservice_rebate_schedule

The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.

Source 1
Open complete scorecard
SG RTSungrow · Inverter · AU priority 28001
Published evidenceRemedy

Repair or replacement for an approved claim.

Source 1Source 2Source 3Source 4
Published evidenceLabour

A standard service rebate contributes to approved removal and replacement labour.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Standard freight is covered.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Approved service labour is supported through the published rebate.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

This family is eligible for time-limited parts-only or full-service extensions.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

Transfers for the remaining term with original purchase evidence.

Source 1Source 2Source 3Source 4
Published evidenceconditional_service_rebate

Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.

Source 1
Published evidenceservice_rebate_payment_target

Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.

Source 1
Open questionservice_rebate_schedule

The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.

Source 1
Open complete scorecard
Battery-Box Premium LVSBYD · Battery · AU priority 26000
Published evidenceRemedy

Repair, replacement or a partial refund at BYD's option.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

Installation labour is not promised.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Ordinary claim freight is not an unconditional entitlement.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

Invoice and mandatory product, inverter and installation details are required; defects must be notified within 30 days of awareness.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

Transfers to a subsequent owner who acquires the product for their own use and provides proof of ownership.

Source 1Source 2Source 3Source 4Source 5
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Tiger Neo III 48QL6-DVJinko Solar · Panel · AU priority 26000
Published evidenceRemedy

At Jinko's choice: repair, replacement, additional modules, residual-value refund, or payment for a warranted power shortfall.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Jinko may carry out its selected repair project, but customer inspection, diagnosis, removal and reinstallation costs are not covered.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Jinko bears shipping for additional, repaired or replacement modules. Unapproved returns are at the customer's risk and testing costs can be recovered from the customer when no breach is found.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Dismantling, repacking, installation and reinstallation costs are borne by the customer.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

No pre-registration requirement is stated. A claim requires written notice and an online filing within 30 days after discovery, with purchase, serial, site and defect evidence.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

The complete warranty may be assigned after written notice and full payment. Jinko may require the new owner to execute an assignment agreement.

Source 1Source 2Source 3Source 4
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Hyper-ion Pro 66-cellRisen · Panel · AU priority 26000
Published evidenceRemedy

At Risen's choice: repair or replacement with a new or remanufactured equivalent.

Source 1Source 2Source 3
Published evidenceLabour

Parts and labour for Risen's repair or replacement remedy are covered, but site removal and installation work are excluded.

Source 1Source 2Source 3
Published evidenceTransport and freight

After prior return authorization, Risen covers return and reshipment costs according to the Incoterms previously used between supplier and purchaser.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal, installation and reinstallation costs are not covered.

Source 1Source 2Source 3
Published evidenceRegistration conditions

No product pre-registration requirement is stated. A claim requires proof of purchase, product and defect information, and prior authorization before return.

Source 1Source 2Source 3
Published evidenceTransferability

Transfers to a new legal owner with the original proof of purchase while the modules remain at the original site and the prior owner has not breached the warranty.

Source 1Source 2Source 3
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X1 Hybrid 3PHAnker SOLIX · Battery · AU priority 26000
Published evidenceRemedy

Replacement parts or replacement units, which may be refurbished or functionally equivalent; refund is reserved for limited circumstances stated in the policy.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceLabour

Dismantling, installation and troubleshooting costs are excluded.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransport and freight

Anker supplies return instructions and delivers a repaired or replacement product in the original country; buyer-arranged transport damage is excluded.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRemoval and reinstallation

Dismantling, reinstallation and moving the device to a new location are excluded.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRegistration conditions

Proof of purchase, serial number and defect details are required. Warranty applies to direct or authorised-reseller purchases; other reseller purchases require confirmation.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransferability

The policy is restricted to the original country of purchase and does not publish an automatic transfer right for a later property owner.

Source 1Source 2Source 3Source 4Source 5Source 6
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ReservaFronius · Battery · AU priority 26000
Published evidenceRemedy

Repair or replacement under Fronius Warranty Plus.

Source 1Source 2Source 3
Published evidenceLabour

Approved removal and replacement labour is covered.

Source 1Source 2Source 3
Published evidenceTransport and freight

Normal domestic shipping is covered.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Approved removal and replacement are covered; additional travel is excluded.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Warranty Plus registration and the country-group conditions apply.

Source 1Source 2Source 3
Published evidenceTransferability

The remaining warranty automatically transfers with the covered product.

Source 1Source 2Source 3
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Three Phase 10NeoVolt · Battery · AU priority 27001
Published evidenceRemedy

On-site or service-centre repair, or replacement at Bytewatt's option.

Source 1Source 2Source 3
Published evidenceLabour

The installer rebate is conditional and not full labour cover.

Source 1Source 2Source 3
Published evidenceTransport and freight

Replacement dispatch and return conditions apply; full freight cover is not promised.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Authorised installation, claim evidence and RMA conditions apply.

Source 1Source 2Source 3
Published evidenceTransferability

No clear later-owner transfer process was found in the governing terms.

Source 1Source 2Source 3
Open questionwarranty_counterparty

The reviewed warranty document uses Bytewatt counterparty language, while the Australian site presents NeoVolt and a local distribution route. A clear Australian voluntary-warranty legal counterparty was not established, and the distributor must not be inferred to be the warrantor.

Source 1Source 2
Published evidencedirect_claim_route

The reviewed warranty document publishes a claim and RMA route, but the unresolved Australian warranty-counterparty boundary limits confidence in who owns the local remedy obligation.

Source 1Source 2
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X1 Hybrid 1PHAnker SOLIX · Battery · AU priority 26000
Published evidenceRemedy

Replacement parts or replacement units, which may be refurbished or functionally equivalent; refund is reserved for limited circumstances stated in the policy.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceLabour

Dismantling, installation and troubleshooting costs are excluded.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransport and freight

Anker supplies return instructions and delivers a repaired or replacement product in the original country; buyer-arranged transport damage is excluded.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRemoval and reinstallation

Dismantling, reinstallation and moving the device to a new location are excluded.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRegistration conditions

Proof of purchase, serial number and defect details are required. Warranty applies to direct or authorised-reseller purchases; other reseller purchases require confirmation.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransferability

The policy is restricted to the original country of purchase and does not publish an automatic transfer right for a later property owner.

Source 1Source 2Source 3Source 4Source 5Source 6
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X1 AC-coupledAnker SOLIX · Battery · AU priority 26000
Published evidenceRemedy

Replacement parts or replacement units, which may be refurbished or functionally equivalent; refund is reserved for limited circumstances stated in the policy.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceLabour

Dismantling, installation and troubleshooting costs are excluded.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransport and freight

Anker supplies return instructions and delivers a repaired or replacement product in the original country; buyer-arranged transport damage is excluded.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRemoval and reinstallation

Dismantling, reinstallation and moving the device to a new location are excluded.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRegistration conditions

Proof of purchase, serial number and defect details are required. Warranty applies to direct or authorised-reseller purchases; other reseller purchases require confirmation.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransferability

The policy is restricted to the original country of purchase and does not publish an automatic transfer right for a later property owner.

Source 1Source 2Source 3Source 4Source 5Source 6
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Smile M5AlphaESS · Battery · AU priority 28001
Published evidenceRemedy

Repair or replacement at AlphaESS's option.

Source 1Source 2Source 3
Published evidenceLabour

Installer labour and recommissioning are not promised.

Source 1Source 2Source 3
Published evidenceTransport and freight

Replacement-parts freight is covered for an accepted claim.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Initial serial registration, connectivity and eligible installation are required.

Source 1Source 2Source 3
Published evidenceTransferability

Transfers automatically with the building while the system remains installed; ownership evidence may be required.

Source 1Source 2Source 3
Published evidencedirect_claim_route

AlphaESS publishes a cloud-based complaint route with Australian email and telephone fallbacks for warranty support.

Source 1Source 2
Published evidencepost_warranty_service

The Australian warranty framework describes discretionary paid out-of-warranty service; availability and cost are not guaranteed as a fixed remedy.

Source 1Source 2
Open questionservice_address

The reviewed warranty PDF and the current Australian contact page publish different premises. Alpha ESS Australia Pty Ltd remains the named local entity, but the operative service address requires confirmation against the current claim route.

Source 1Source 2
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S6-GR1PSolis · Inverter · AU priority 28000
Published evidenceRemedy

Repair, replacement, refund or credit at Solis's option.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Removal and installation labour are excluded unless separately agreed.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Transport is excluded unless separately agreed.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal and reinstallation are excluded unless separately agreed.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

The further five years require SolisCloud; paid 10, 15 and 20-year options are available.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

No automatic transfer right was found; any transfer requires Solis's written approval.

Source 1Source 2Source 3Source 4
Published evidencedirect_claim_route

Solis Australasia publishes a direct after-sales service form plus Australian telephone and email routes.

Source 1
Published evidenceuncollected_repair_condition

Solis states that it accepts no custody responsibility for a repaired unit left uncollected for more than 90 days after check-in.

Source 1
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Sable BTE-BG 48-cellSeraphim · Panel · AU priority 27100
Published evidenceRemedy

Repair, replacement or another remedy under the governing terms.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Installation, removal and reinstallation are excluded.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Reasonable documented shipping is reimbursable only with Seraphim customer-service authorisation; customs and transit insurance are excluded.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Installation, removal and reinstallation are excluded.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

No separate product-registration condition was located in the governing exact-family warranty.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

Transfer is conditional on the modules remaining at their original registered location; moving them from the original continent of destination voids the warranty.

Source 1Source 2Source 3Source 4
Published evidenceremoval_reinstallation

The governing product warranty excludes removal and reinstallation costs; it does not establish manufacturer-funded site labour for those activities.

Source 1
Reviewed absenceregistration

No product-registration condition was identified in the reviewed governing warranty instrument.

Source 1
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Ultra T 2.0 108 half-cellSuntech · Panel · AU priority 28000
Published evidenceRemedy

At Suntech's choice: repair, replacement, additional modules for a power shortfall, or the warranty's value-based refund.

Source 1Source 2Source 3
Published evidenceLabour

The voluntary warranty does not promise separate on-site labour reimbursement.

Source 1Source 2Source 3
Published evidenceTransport and freight

Reasonable documented sea freight for an authorized return and reshipment is reimbursed only with prior Suntech customer-service authorization.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Installation, removal and reinstallation costs are excluded.

Source 1Source 2Source 3
Published evidenceRegistration conditions

No product pre-registration requirement is stated. Claims require prompt notice to the installer, authorized distributor or Suntech, with invoice, serial, site and defect evidence.

Source 1Source 2Source 3
Published evidenceTransferability

Transfers while the modules remain at the original installation location. Moving a module from its original destination continent requires written permission.

Source 1Source 2Source 3
Published evidencesupport_response_target

Suntech states that it will make contact within three working days after submission through its contact form. This is a contact target, not a warranty decision, repair or remedy completion target.

Source 1
Published evidenceaustralian_service_entities

Suntech publishes Australian service entities and contact routes on its official contact page.

Source 1
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B2 HV + H2SAJ · Battery · AU priority 28100
Published evidenceRemedy

SAJ may repair or replace an eligible defective product under the governing terms.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceLabour

Unconditional full-term labour coverage was not established and is not credited.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceTransport and freight

Unconditional full-term transport coverage was not established and is not credited.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceRemoval and reinstallation

Unconditional removal and reinstallation coverage was not established and is not credited.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceRegistration conditions

The product must be installed within the stated six-month window and a warning or failure must be reported within 30 days.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceTransferability

An automatic transfer right was not established in the reviewed governing document.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidencereplacement_condition

SAJ states that a warranty replacement may be non-new provided that it meets the applicable specification.

Source 1
Published evidencediscontinued_product_remedy

If the covered product is no longer manufactured, SAJ may provide a functionally equivalent product or a market-value refund at its option.

Source 1
Reviewed absencetransferability

The reviewed instrument may request proof of subsequent ownership, but it does not establish unrestricted warranty transferability.

Source 1
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Primo GEN24 PlusFronius · Inverter · AU priority 36000
Published evidenceRemedy

Repair or replacement under Fronius Warranty Plus.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Approved service labour is covered.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Normal national transport is covered.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Approved replacement service is covered under Warranty Plus.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

Product registration secures Warranty Plus; paid extension to 15 years is time-limited.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

The remaining claim rights pass with ownership of the covered inverter.

Source 1Source 2Source 3Source 4
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Powerwall 3Tesla · Battery · AU priority 36000
Published evidenceRemedy

Repair, replacement or refund at Tesla's option.

Source 1Source 2Source 3
Published evidenceLabour

Unconditional labour cover is not stated.

Source 1Source 2Source 3
Published evidenceTransport and freight

Unconditional freight cover is not stated.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not expressly covered; unapproved relocation can void cover.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Registration and internet connectivity conditions apply to the full term.

Source 1Source 2Source 3
Published evidenceTransferability

A subsequent owner may claim for the remaining term with proof of ownership.

Source 1Source 2Source 3
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Vertex S+ NEG18R.25Trina Solar · Panel · AU priority 36000
Published evidenceRemedy

At Trinasolar's choice: repair, power-shortfall or residual-value refund, additional modules, or replacement with new or remanufactured products.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Trinasolar bears the direct cost of its chosen product repair. The voluntary warranty does not promise separate on-site labour or installation reimbursement.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Delivery transport for repaired, replacement or additional products is covered, excluding insurance, air freight, customs clearance, duties and specified buyer costs.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal, handling, repacking, installation and reinstallation remain with the buyer.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

No product pre-registration requirement is stated. Claims use Trinasolar's service portal and require ownership authority plus purchase and defect evidence; Australian purchases must be through an authorized reseller.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

The warranty transfers while the modules remain at the original installation location and have not been moved or disassembled.

Source 1Source 2Source 3Source 4
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X3-HYB G4 ProSolaX · Inverter · AU priority 36000
Published evidenceRemedy

Software correction, repair on or off site, or an equivalent replacement at SolaX's option.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceLabour

The policy permits on-site repair but does not promise an unlimited owner entitlement to third-party site labour.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransport and freight

Normal ground transport is covered in specified Australian areas up to AUD 200 per case; excess cost remains with the claimant.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRemoval and reinstallation

Full removal and reinstallation cost is not stated as an unconditional entitlement.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRegistration conditions

Authorised supply, installation, activation and SolaXCloud warranty registration are required by the governing terms.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransferability

No automatic subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3Source 4Source 5Source 6
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Vertex S+ G3 78-cellTrina Solar · Panel · AU priority 36000
Published evidenceRemedy

At Trinasolar's choice: repair, power-shortfall or residual-value refund, additional modules, or replacement with new or remanufactured products.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Trinasolar bears the direct cost of its chosen product repair. The voluntary warranty does not promise separate on-site labour or installation reimbursement.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Delivery transport for repaired, replacement or additional products is covered, excluding insurance, air freight, customs clearance, duties and specified buyer costs.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal, handling, repacking, installation and reinstallation remain with the buyer.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

No product pre-registration requirement is stated. Claims use Trinasolar's service portal and require ownership authority plus purchase and defect evidence; Australian purchases must be through an authorized reseller.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

The warranty transfers while the modules remain at the original installation location and have not been moved or disassembled.

Source 1Source 2Source 3Source 4
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DNS G3GoodWe · Inverter · AU priority 37000
Published evidenceRemedy

Repair, parts supply or replacement at GoodWe's option.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Service rebates are conditional and not full-term labour cover.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Ground freight is conditional and capped.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal and reinstallation are not an unconditional entitlement.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

The further five-year parts period requires eligible installation, registration and SEMS connection.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

No subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3Source 4
Published evidencesupport_response_target

GoodWe states that its Australian service team will provide feedback within 48 hours. This is a feedback or contact target, not a claim decision, repair or remedy completion target.

Source 1
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Quasar 108-cellPhono Solar · Panel · AU priority 36000
Published evidenceRemedy

At Phono Solar's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

Phono Solar may carry out its selected repair, but the warranty does not promise reimbursement of independent or on-site labour.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Reasonable documented sea freight for an authorized return and reshipment may be reimbursed with prior approval; customs clearance remains with the buyer and other delivery costs follow the original Incoterms.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

Dismantling, repacking, installation and reinstallation costs are borne by the customer.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

Phono Solar Australia's registration page says registration is optional. Claims still require prompt written notice plus purchase, serial, site and defect evidence.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

The complete warranty may transfer after written notice while the modules remain at the original site, all amounts are paid and the new owner accepts all terms.

Source 1Source 2Source 3Source 4Source 5
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RESU PrimeLG Energy Solution · Battery · AU priority 36000
Published evidenceRemedy

Repair, replacement with refurbished equal-value parts, an equivalent product or a depreciated refund at LG's option.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceLabour

Installation labour is not promised.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransport and freight

Ordinary claim freight is not an unconditional entitlement.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRegistration conditions

Registration and internet access are required for the full term so LG can provide firmware updates; the warranty states at least five years without them.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransferability

No express subsequent-owner transfer right is stated.

Source 1Source 2Source 3Source 4Source 5Source 6
Open complete scorecard
Smile M10AlphaESS · Battery · AU priority 38001
Published evidenceRemedy

Repair or replacement at AlphaESS's option.

Source 1Source 2Source 3
Published evidenceLabour

Installer labour and recommissioning are not promised.

Source 1Source 2Source 3
Published evidenceTransport and freight

Replacement-parts freight is covered for an accepted claim.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Initial serial registration, connectivity and eligible installation are required.

Source 1Source 2Source 3
Published evidenceTransferability

Transfers automatically with the building while the system remains installed; ownership evidence may be required.

Source 1Source 2Source 3
Published evidencedirect_claim_route

AlphaESS publishes a cloud-based complaint route with Australian email and telephone fallbacks for warranty support.

Source 1Source 2
Published evidencepost_warranty_service

The Australian warranty framework describes discretionary paid out-of-warranty service; availability and cost are not guaranteed as a fixed remedy.

Source 1Source 2
Open questionservice_address

The reviewed warranty PDF and the current Australian contact page publish different premises. Alpha ESS Australia Pty Ltd remains the named local entity, but the operative service address requires confirmation against the current claim route.

Source 1Source 2
Open complete scorecard
EP760 + B500BLUETTI · Battery · AU priority 38000
Published evidenceRemedy

Repair, replacement or another remedy is provided at BLUETTI's discretion under the governing terms.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7Source 8
Published evidenceLabour

Unconditional full-term site labour coverage was not established and is not credited.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7Source 8
Published evidenceTransport and freight

Valid-claim logistics are addressed by the warranty, but unconditional coverage of every transport cost is not credited.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7Source 8
Published evidenceRemoval and reinstallation

Removal and reinstallation are not treated as an unconditional entitlement.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7Source 8
Published evidenceRegistration conditions

Certified installation and notice within 30 days of discovering a fault are stated claim conditions.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7Source 8
Published evidenceTransferability

An automatic transfer right was not established in the reviewed governing document.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7Source 8
Published evidencereplacement_condition

BLUETTI states that a warranty replacement may be an equivalent refurbished product rather than a new product.

Source 1
Published evidencereplacement_dispatch_target

BLUETTI states that replacement delivery will be arranged within seven business days after the defective item is received and confirmed, subject to its stated force-majeure boundary. This is not an initial complaint-response or claim-approval target.

Source 1
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Silhouette BRB3 48-cellSolahart · Panel · AU priority 36000
Published evidenceRemedy

At Solahart's choice: remedy the defect, supply a replacement module, or repay the module's fair market value. A performance claim may instead receive repair, replacement modules or a wattage-difference payment.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

The general PV-system labour benefit lasts five years, but the module terms make dismantling and reinstallation the customer's responsibility. No longer-term module labour reimbursement is provided.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Solahart pays technical inspection and transport of defective or non-performing modules to its nominated location. The customer reimburses those costs when Solahart finds the module is not defective or a listed exclusion applies.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

All module dismantling and reinstallation costs are the customer's responsibility.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

No PV-module registration condition is specified. The warranty period starts on the module invoice date and claims are routed through the local Solahart dealer.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

The voluntary PV warranty is issued to the Original End-User and its PV-module provisions do not provide an ownership-transfer mechanism.

Source 1Source 2Source 3Source 4Source 5
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APX HV S2Growatt · Battery · AU priority 39000
Published evidenceRemedy

Repair or replacement hardware at Growatt's option.

Source 1Source 2Source 3
Published evidenceLabour

Labour and compensation are excluded.

Source 1Source 2Source 3
Published evidenceTransport and freight

Logistics costs are excluded.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are excluded.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Operating and monitoring conditions apply.

Source 1Source 2Source 3
Published evidenceTransferability

The governing Australian warranty states that it is non-transferable.

Source 1Source 2Source 3
Published evidencereplacement_dispatch_target

Growatt states that it generally dispatches a service replacement within five business days. This is a dispatch target within the service process, subject to stock and process conditions; it is not a claim-approval or completed-remedy target.

Source 1
Published evidencepost_warranty_spare_parts

Growatt states that paid spare parts remain available after warranty under the pricing conditions published on its Australian warranty page.

Source 1
Published evidencediscontinuation_notice

Growatt states that the direct purchaser will be informed at least six months before production of a product or accessory ceases. The stated recipient is the direct purchaser, not necessarily the end user.

Source 1
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ET G2GoodWe · Inverter · AU priority 47000
Published evidenceRemedy

Configuration change, repair or replacement at GoodWe's discretion.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

GoodWe may provide authorised on-site service or a conditional service rebate.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Normal ground transport is covered up to GoodWe's stated case limit.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

On-site labour support is conditional and requires prior authorisation.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

The standard ET G2 term is listed as 10 years; claim and monitoring conditions in the governing terms still apply.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

No express subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3Source 4Source 5
Published evidencesupport_response_target

GoodWe states that its Australian service team will provide feedback within 48 hours. This is a feedback or contact target, not a claim decision, repair or remedy completion target.

Source 1
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Hi-MO X10 Explorer 54HVHLONGi · Panel · AU priority 48000
Published evidenceRemedy

At LONGi's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.

Source 1Source 2Source 3
Published evidenceLabour

LONGi may perform a site investigation at its own cost, but the warranty does not promise reimbursement of customer or on-site repair labour.

Source 1Source 2Source 3
Published evidenceTransport and freight

Necessary documented claim shipping may be compensated with technical-service approval. Remedy delivery, insurance, freight and customs otherwise follow the original supply-contract Incoterms.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Dismantling, repacking, installation and reinstallation costs are borne by the customer.

Source 1Source 2Source 3
Published evidenceRegistration conditions

No product pre-registration requirement is stated. Written or email notice is due within 30 days after identifying a claim, with purchase, serial, project and defect evidence.

Source 1Source 2Source 3
Published evidenceTransferability

The complete warranty may transfer after written notice while the modules remain at the original site, all amounts are paid and the new owner accepts all terms.

Source 1Source 2Source 3
Published evidencesupport_response_target

LONGi publishes a reply target of within 24 hours for its Australian contact channel. This is a contact-response target, not a warranty decision, repair or remedy completion target.

Source 1Source 2
Published evidencedirect_claim_route

LONGi publishes an Australian technical hotline and an after-sales feedback form for post-sale contact.

Source 1Source 2
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Battery-Box Premium HVSBYD · Battery · AU priority 46000
Published evidenceRemedy

Repair, replacement or a partial refund at BYD's option.

Source 1Source 2Source 3
Published evidenceLabour

Installation labour is not promised.

Source 1Source 2Source 3
Published evidenceTransport and freight

Ordinary claim freight is not an unconditional entitlement.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Proof of purchase or ownership is required; no transfer registration deadline is stated.

Source 1Source 2Source 3
Published evidenceTransferability

Transfers to a subsequent owner of the installed product with proof of ownership.

Source 1Source 2Source 3
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Hybrid 5000/6000 1PHiStore · Inverter · AU priority 46000
Published evidenceRemedy

Repair, replacement or credit at iStore's option.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceLabour

The installer rebate is discretionary and not full labour cover.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransport and freight

Accepted return postage is covered.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceRegistration conditions

Promotional extensions require registration and remain parts-only.

Source 1Source 2Source 3Source 4Source 5Source 6
Published evidenceTransferability

No subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3Source 4Source 5Source 6
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Hybrid 5000/6000 3PHiStore · Inverter · AU priority 46000
Published evidenceRemedy

Repair, replacement or credit at iStore's option.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceLabour

The fixed installer rebate is discretionary and is not full labour cover.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceTransport and freight

Return postage is covered after an accepted claim.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceRemoval and reinstallation

Removal and reinstallation costs are not promised in full.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceRegistration conditions

Any promotional extension is subject to its published promotion and may be parts-only.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceTransferability

No express subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
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Alpha Pure-RXREC · Panel · AU priority 46000
Published evidenceRemedy

At REC's choice: repair, equivalent replacement or refund of the current market price; a performance claim may instead receive additional panels.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

The standard warranty excludes on-site labour. Eligible REC ProTrust systems receive a fixed labour payment to an REC Certified Solar Professional, not uncapped labour cover.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

REC covers non-air transport to a REC-designated facility. Freight beyond that facility, including delivery to the buyer's site, is discretionary case by case.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

The standard warranty excludes de-installation, removal and reinstallation costs.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

No pre-registration is required for the standard warranty. ProTrust requires an REC Certified Solar Professional installation and installer registration with REC.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

Transfers to a subsequent owner of the same unaltered solar facility while the panels remain installed at the original property. Proof of each sale is required with a claim.

Source 1Source 2Source 3Source 4Source 5
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SDT G3GoodWe · Inverter · AU priority 47000
Published evidenceRemedy

Repair, parts supply or replacement at GoodWe's option.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Service scope during promotional years is not clearly promised.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Freight scope during promotional years is not clearly promised.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal and reinstallation are not an unconditional entitlement.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

Any ten-year promotion requires eligible installation, registration and SEMS connection.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

No subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3Source 4
Published evidencesupport_response_target

GoodWe states that its Australian service team will provide feedback within 48 hours. This is a feedback or contact target, not a claim decision, repair or remedy completion target.

Source 1
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ASTRO N7s 2.0 48-cellAstronergy · Panel · AU priority 46000
Published evidenceRemedy

At Astronergy's sole discretion: repair, replacement, or fair-market-value compensation for the warranted wattage at the time of claim. A performance claim may instead receive replacement modules.

Source 1Source 2Source 3
Published evidenceLabour

No separate labour reimbursement is stated. The customer bears the costs of dis-installation, repacking, replacement installation and reinstallation.

Source 1Source 2Source 3
Published evidenceTransport and freight

A return requires Astronergy's RMA. The customer pays return transport first; after an accepted claim, Astronergy reimburses invoiced reasonable return transport up to a written pre-agreed amount and bears reasonable delivery transport for the repaired or replacement product. Taxes, duties, insurance and excess or delay-related costs are excluded.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

The customer bears the costs of dis-installation and repacking of the defective module, installation of replacement modules and reinstallation of repaired modules.

Source 1Source 2Source 3
Published evidenceRegistration conditions

No product-registration condition is stated. A claim must include model and serial details, installation information, proof of purchase and supporting evidence, and must be raised within 30 calendar days of discovery.

Source 1Source 2Source 3
Published evidenceTransferability

The complete warranty may be assigned to a title holder after reasonable prior written notice. The modules must remain at the original site, Astronergy must have received full payment, and the new owner must accept the warranty if asked.

Source 1Source 2Source 3
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CygniDyness · Battery · AU priority 49100
Published evidenceRemedy

Repair, replacement or another remedy is provided at Dyness's discretion under the governing terms.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceLabour

Unconditional full-term site labour coverage was not established and is not credited.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceTransport and freight

Unconditional full-term transport coverage was not established and is not credited.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceRemoval and reinstallation

Unconditional removal and reinstallation coverage was not established and is not credited.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceRegistration conditions

Continuous communications are required; without communications the published warranty term reduces to three years.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidenceTransferability

An automatic transfer right was not established in the reviewed governing document.

Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Published evidencedirect_claim_route

Dyness publishes direct APAC claim portals and contact details for Dyness Aus Pty Ltd in the Australian Cygni warranty instrument.

Source 1
Published evidenceconditional_test_freight

For disputed testing, the buyer initially bears testing and transport costs. If testing establishes a condition covered by warranty, Dyness states that the transport and testing costs will be reimbursed.

Source 1
Published evidencepost_warranty_service

Dyness describes discretionary paid service after warranty, with parts, labour and travel costs borne by the owner.

Source 1
Reviewed absencetransferability

No warranty-transfer term was identified in the reviewed 2025 Australian Cygni warranty instrument.

Source 1
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Smile G3 S5 BAT-9.3SAlphaESS · Battery · AU priority 48001
Published evidenceRemedy

Repair or replacement at AlphaESS's option.

Source 1Source 2Source 3
Published evidenceLabour

Installer travel and on-site labour are excluded.

Source 1Source 2Source 3
Published evidenceTransport and freight

Replacement-parts freight is covered for an accepted claim.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Initial serial registration and eligible installation are required.

Source 1Source 2Source 3
Published evidenceTransferability

Transfers automatically with the building while the system remains installed; ownership evidence may be required.

Source 1Source 2Source 3
Published evidencedirect_claim_route

AlphaESS publishes a cloud-based complaint route with Australian email and telephone fallbacks for warranty support.

Source 1Source 2
Published evidencepost_warranty_service

The Australian warranty framework describes discretionary paid out-of-warranty service; availability and cost are not guaranteed as a fixed remedy.

Source 1Source 2
Open questionservice_address

The reviewed warranty PDF and the current Australian contact page publish different premises. Alpha ESS Australia Pty Ltd remains the named local entity, but the operative service address requires confirmation against the current claim route.

Source 1Source 2
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H10S 17.8Hinen · Battery · AU priority 46000
Published evidenceRemedy

Repair or replacement hardware under Hinen's service commitment.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

Installation and service labour are excluded.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Shipping costs are excluded.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

Removal and reinstallation are excluded.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

Initial installation and operating conditions apply; no later-owner deadline is stated.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

Transfers automatically with the building while the system remains installed.

Source 1Source 2Source 3Source 4Source 5
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Force H3XPylontech · Battery · AU priority 46000
Published evidenceRemedy

Pylontech may repair or replace a defective covered product; replacement continues the original warranty period.

Source 1Source 2Source 3Source 4
Published evidenceLabour

No separate reimbursement of independent on-site labour is promised.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Return and replacement transport is subject to Pylontech's authorised claim process; blanket freight cover is not published.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal and reinstallation cover is not published for the exact H3X system.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

Purchase through an authorised reseller and prompt claim evidence are required; the policy requests notice within 48 hours of discovery.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

The reviewed policies do not publish a general automatic transfer promise for the exact H3X system.

Source 1Source 2Source 3Source 4
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Home Hub SE10000H-AUSolarEdge · Inverter · AU priority 56000
Published evidenceRemedy

Repair, replacement or credit at SolarEdge's option.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Labour and travel are expressly excluded unless separately agreed.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Eligible RMA and replacement freight is covered.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal and reinstallation are expressly excluded unless separately agreed.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

Extensions to 20 or 25 years require timely purchase and online registration.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

Transfers to an assignee for the remaining term while the inverter stays at the original site.

Source 1Source 2Source 3Source 4
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IQ8ACEnphase · Inverter · AU priority 510000
Published evidenceRemedy

Repair, replacement or depreciated refund at Enphase's option.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Uninstall and reinstallation labour are excluded from the product warranty.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Eligible RMA and replacement freight is covered.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal and reinstallation are excluded; a separate installer program is conditional and shorter.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

Ownership change must be notified within 30 days; gateway activation conditions apply.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

Transfers at the original site after the ownership form, fee and notice are completed within 30 days.

Source 1Source 2Source 3Source 4
Published evidenceowner_labour_coverage

The IQ8 product warranty excludes labour costs incurred by the owner.

Source 1
Published evidenceconditional_labour_reimbursement

A separate installer labour-reimbursement program may reimburse eligible installer work for an IQ8 Microinverter within 10 years of activation. Eligibility requires the published program conditions and prior RMA process; it is not general owner labour cover.

Source 1
Published evidencesupport_availability

Enphase publishes 24-hour, seven-day telephone support for Australia.

Source 1
Published evidencesupport_response_target

Enphase publishes an email-response target of within two business days. This is an enquiry-response target, not a warranty decision, replacement dispatch or repair completion target.

Source 1
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Home BatterySolarEdge · Battery · AU priority 56000
Published evidenceRemedy

Repair, replacement or credit at SolarEdge's option.

Source 1Source 2Source 3
Published evidenceLabour

Labour and travel are excluded.

Source 1Source 2Source 3
Published evidenceTransport and freight

Eligible outbound replacement shipping is covered.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are excluded; moving the battery can end coverage.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Proof of ownership and original-site conditions apply; no transfer deadline is stated.

Source 1Source 2Source 3
Published evidenceTransferability

Transfers to an assignee for the remaining term if the battery stays installed at the original site.

Source 1Source 2Source 3
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Hi-MO 9 72HYDLONGi · Panel · AU priority 58801
Published evidenceRemedy

Not published for the exact LR7-72HYD family; no credit awarded.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Not published for the exact LR7-72HYD family; no credit awarded.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Not published for the exact LR7-72HYD family; no credit awarded.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Not published for the exact LR7-72HYD family; no credit awarded.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

Not published for the exact LR7-72HYD family; no credit awarded.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

Not published for the exact LR7-72HYD family; no credit awarded.

Source 1Source 2Source 3Source 4
Open questiongoverning_warranty

No exact LR7-72HYD Australian governing warranty instrument was identified. The reviewed product page and datasheet state warranty duration but do not establish the Australian claim, remedy, labour, freight, transfer or end-of-service terms.

Source 1Source 2
Reviewed absenceremedy

No exact-product Australian repair, replacement or refund remedy was established by the reviewed Hi-MO 9 materials.

Source 1Source 2
Reviewed absencelabour_coverage

No exact-product Australian labour or installer-reimbursement commitment was established by the reviewed Hi-MO 9 materials.

Source 1Source 2
Reviewed absencefreight_transport

No exact-product Australian freight or transport-cost commitment was established by the reviewed Hi-MO 9 materials.

Source 1Source 2
Reviewed absenceremoval_reinstallation

No exact-product Australian removal or reinstallation-cost commitment was established by the reviewed Hi-MO 9 materials.

Source 1Source 2
Reviewed absencetransferability

No exact-product Australian warranty-transfer term was established by the reviewed Hi-MO 9 materials.

Source 1Source 2
Reviewed absenceregistration

No exact-product Australian registration condition or registration-based extension was established by the reviewed Hi-MO 9 materials.

Source 1Source 2
Reviewed absencewarranty_counterparty

No exact-product Australian voluntary-warranty legal counterparty was established by the reviewed Hi-MO 9 materials.

Source 1Source 2
Reviewed absencewarranty_claim_route

No exact-product Australian warranty claim or RMA route was established by the reviewed Hi-MO 9 product materials. The separate Australian support channel is not treated as proof of the governing warranty claim process.

Source 1Source 2
Published evidencesupport_response_target

LONGi publishes a reply target of within 24 hours for its Australian contact channel. This is a contact-response target, not a warranty decision, repair or remedy completion target.

Source 1Source 2
Published evidencedirect_claim_route

LONGi publishes an Australian technical hotline and an after-sales feedback form. The route does not resolve the missing exact-product Australian warranty instrument.

Source 1Source 2
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vBox 14VoltX · Battery · AU priority 56000
Published evidenceRemedy

Critical replacement parts and remote support.

Source 1Source 2Source 3
Published evidenceLabour

On-site labour and travel are excluded.

Source 1Source 2Source 3
Published evidenceTransport and freight

Shipping for covered critical parts is provided under the claim process.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal, reinstallation and site restoration are excluded.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Original purchase and operating conditions apply.

Source 1Source 2Source 3
Published evidenceTransferability

The governing warranty states that it is non-transferable.

Source 1Source 2Source 3
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HM6ESY SUNHOME · Battery · AU priority 56000
Published evidenceRemedy

Repair or replacement plus accepted claim costs within the published cap.

Source 1Source 2Source 3
Published evidenceLabour

Approved dismantling and installation labour is covered within the claim cap.

Source 1Source 2Source 3
Published evidenceTransport and freight

Approved shipping is covered within the claim cap.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Approved dismantling and reinstallation are covered within the claim cap.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Installation and operating conditions apply; no later-owner registration deadline is stated.

Source 1Source 2Source 3
Published evidenceTransferability

Transfers with the equipment while it remains at the original installation site.

Source 1Source 2Source 3
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IQ Battery 5PEnphase · Battery · AU priority 610000
Published evidenceRemedy

Repair, replacement or another remedy under the published terms.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Troubleshooting, removal and reinstallation labour are excluded.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Eligible replacement shipping is covered.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal and reinstallation are excluded.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

Change of ownership must be notified within 30 days; gateway activation conditions also apply.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

Transfers at the original site after a change-of-ownership form and fee are completed within 30 days.

Source 1Source 2Source 3Source 4
Published evidenceowner_labour_coverage

The IQ Battery 5P product warranty excludes labour costs incurred by the owner.

Source 1
Published evidenceconditional_labour_reimbursement

A separate installer labour-reimbursement program may reimburse eligible installer work for an IQ Battery 5P within five years of activation. Eligibility requires the published program conditions and prior RMA process; it is not general owner labour cover.

Source 1
Published evidencesupport_availability

Enphase publishes 24-hour, seven-day telephone support for Australia.

Source 1
Published evidencesupport_response_target

Enphase publishes an email-response target of within two business days. This is an enquiry-response target, not a warranty decision, replacement dispatch or repair completion target.

Source 1
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SPH6000TL-HU-AUGrowatt · Inverter · AU priority 69000
Published evidenceRemedy

On-site repair or replacement at Growatt's option.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Later warranty years exclude labour.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Later warranty years exclude logistics.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal and reinstallation are not a full-term entitlement.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

Paid extensions to 15 or 20 years must be purchased within two years.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

The governing Australian warranty states that it is non-transferable.

Source 1Source 2Source 3Source 4
Published evidencereplacement_dispatch_target

Growatt states that it generally dispatches a service replacement within five business days. This is a dispatch target within the service process, subject to stock and process conditions; it is not a claim-approval or completed-remedy target.

Source 1
Published evidencepost_warranty_spare_parts

Growatt states that paid spare parts remain available after warranty under the pricing conditions published on its Australian warranty page.

Source 1
Published evidencediscontinuation_notice

Growatt states that the direct purchaser will be informed at least six months before production of a product or accessory ceases. The stated recipient is the direct purchaser, not necessarily the end user.

Source 1
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S6-EH1P6K-L-PLUS-AUSolis · Inverter · AU priority 68000
Published evidenceRemedy

Repair, replacement, refund or credit at Solis's option.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

Removal and installation labour are excluded unless separately agreed.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Transport is excluded unless separately agreed.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

Removal and reinstallation are excluded unless separately agreed.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

The further five years require SolisCloud; paid 10, 15 and 20-year options are available.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

No automatic transfer right was found; any transfer requires Solis's written approval.

Source 1Source 2Source 3Source 4Source 5
Published evidencedirect_claim_route

Solis Australasia publishes a direct after-sales service form plus Australian telephone and email routes.

Source 1
Published evidenceuncollected_repair_condition

Solis states that it accepts no custody responsibility for a repaired unit left uncollected for more than 90 days after check-in.

Source 1
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TOPHiKu6 48TDCanadian Solar · Panel · AU priority 66000
Published evidenceRemedy

At CSI Solar's option: repair, replacement with new modules meeting or exceeding warranted wattage, or fair-market-value refund. A performance claim may instead receive additional modules or a wattage-difference refund.

Source 1Source 2
Published evidenceLabour

If CSI Solar chooses repair, it covers reasonable material and labour costs related to that repair. Removal, installation and reinstallation labour remain the buyer's cost unless CSI Solar separately agrees in signed writing.

Source 1Source 2
Published evidenceTransport and freight

After CSI Solar authorizes the return, it covers reasonable transport to its designated location and transport of repaired, replacement or additional modules to the original installation location. Insurance, taxes, duties, customs and buyer-cooperation costs are excluded.

Source 1Source 2
Published evidenceRemoval and reinstallation

The buyer pays removal, installation and reinstallation costs, including applicable waste-related fees, levies, taxes and duties, unless CSI Solar agrees otherwise in signed writing.

Source 1Source 2
Published evidenceRegistration conditions

No product-registration condition is stated. Claims must be submitted in writing without undue delay with serial numbers and purchase evidence.

Source 1Source 2
Published evidenceTransferability

The limited warranty transfers to a party taking legal title while the modules remain installed at their original installation location.

Source 1Source 2
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MIN TL-XH2Growatt · Inverter · AU priority 69000
Published evidenceRemedy

Repair, on-site repair or equivalent replacement at Growatt's option.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

Growatt does not accept responsibility for labour costs after year five.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Growatt does not accept responsibility for logistics costs after year five.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

Removal, installation and reinstallation costs are not an unconditional warranty entitlement.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

Paid extensions to 15 or 20 years must be purchased within two years from delivery.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

The governing warranty card states that coverage is non-transferable.

Source 1Source 2Source 3Source 4Source 5
Published evidencereplacement_dispatch_target

Growatt states that it generally dispatches a service replacement within five business days. This is a dispatch target within the service process, subject to stock and process conditions; it is not a claim-approval or completed-remedy target.

Source 1
Published evidencepost_warranty_spare_parts

Growatt states that paid spare parts remain available after warranty under the pricing conditions published on its Australian warranty page.

Source 1
Published evidencediscontinuation_notice

Growatt states that the direct purchaser will be informed at least six months before production of a product or accessory ceases. The stated recipient is the direct purchaser, not necessarily the end user.

Source 1
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X1-Hybrid G4SolaX · Inverter · AU priority 76000
Published evidenceRemedy

On-site or off-site repair, or replacement at SolaX's option.

Source 1Source 2Source 3
Published evidenceLabour

Travel and on-site installation labour are excluded.

Source 1Source 2Source 3
Published evidenceTransport and freight

Ground freight support is capped.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not fully covered.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Registration, authorised supply and installation apply; extension requires early purchase.

Source 1Source 2Source 3
Published evidenceTransferability

No subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3
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EQ4800FoxESS · Battery · AU priority 76000
Published evidenceRemedy

Repair, replacement, refund or compensation at FoxESS's option.

Source 1Source 2Source 3
Published evidenceLabour

End-user labour cover is not promised.

Source 1Source 2Source 3
Published evidenceTransport and freight

Transport cover is conditional rather than a full-term entitlement.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Product registration and continuous connectivity conditions apply.

Source 1Source 2Source 3
Published evidenceTransferability

No subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3
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RSM108-11 54-cellRisen · Panel · AU priority 76000
Published evidenceRemedy

At Risen's choice: repair or replacement with a new or remanufactured equivalent.

Source 1Source 2Source 3
Published evidenceLabour

Parts and labour for Risen's selected remedy are covered, but site removal and installation are excluded.

Source 1Source 2Source 3
Published evidenceTransport and freight

After prior authorisation, return and reshipment follow the Incoterms used between supplier and purchaser.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal, installation and reinstallation are not covered.

Source 1Source 2Source 3
Published evidenceRegistration conditions

No pre-registration is stated; claims require purchase, product and defect evidence plus return authorisation.

Source 1Source 2Source 3
Published evidenceTransferability

Transfers with original proof of purchase while the modules remain at the original site and the prior owner has not breached the warranty.

Source 1Source 2Source 3
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KHFoxESS · Inverter · AU priority 86000
Published evidenceRemedy

FoxESS may repair or replace an approved defective product under the governing terms.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

The warranty does not establish an uncapped owner-selected labour entitlement; approved service is subject to FoxESS processes and limits.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Transport support is subject to the governing claim process and exclusions; no uncapped transport entitlement is stated.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

No uncapped removal and reinstallation entitlement was established in the governing terms.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

The claim must satisfy the warranty's purchase, installation, evidence and notification requirements.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

No express subsequent-owner transfer right was found in the governing Australian inverter warranty.

Source 1Source 2Source 3Source 4Source 5
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Powerwall 3 Integrated InverterTesla · Inverter · AU priority 86000
Published evidenceRemedy

Repair, replacement or market-value refund at Tesla's option.

Source 1Source 2Source 3
Published evidenceLabour

Unconditional labour cover is not stated.

Source 1Source 2Source 3
Published evidenceTransport and freight

Unconditional freight cover is not stated.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not expressly covered; unapproved relocation can void cover.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Registration and internet connectivity conditions apply; no extension was found.

Source 1Source 2Source 3
Published evidenceTransferability

A subsequent owner may claim for the remaining term with proof of ownership.

Source 1Source 2Source 3
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Alpha Pure-RREC · Panel · AU priority 86000
Published evidenceRemedy

At REC's choice: repair, equivalent replacement or refund of the current market price; a performance claim may instead receive additional panels.

Source 1Source 2
Published evidenceLabour

The standard warranty excludes on-site labour. Eligible REC ProTrust systems receive a fixed labour payment to an REC Certified Solar Professional, not uncapped labour cover.

Source 1Source 2
Published evidenceTransport and freight

REC covers non-air transport to a REC-designated facility. Freight beyond that facility, including delivery to the buyer's site, is discretionary case by case.

Source 1Source 2
Published evidenceRemoval and reinstallation

The standard warranty excludes de-installation, removal and reinstallation costs.

Source 1Source 2
Published evidenceRegistration conditions

No pre-registration is required for the standard warranty. ProTrust requires an REC Certified Solar Professional installation and installer registration with REC.

Source 1Source 2
Published evidenceTransferability

The warranty transfers to a subsequent owner of the same unaltered solar facility while the panels remain installed at the original property. Proof of each sale is required with a claim.

Source 1Source 2
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Lynx Home F G2GoodWe · Battery · AU priority 87000
Published evidenceRemedy

Repair or replacement hardware at GoodWe's option.

Source 1Source 2Source 3
Published evidenceLabour

Labour support is conditional in years 1-5 and not promised in years 6-10.

Source 1Source 2Source 3
Published evidenceTransport and freight

Freight support is conditional in years 1-5.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not an unconditional entitlement.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Authorised installation and monitoring conditions apply.

Source 1Source 2Source 3
Published evidenceTransferability

No subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3
Published evidencesupport_response_target

GoodWe states that its Australian service team will provide feedback within 48 hours. This is a feedback or contact target, not a claim decision, repair or remedy completion target.

Source 1
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SBRSungrow · Battery · AU priority 88001
Published evidenceRemedy

Repair or replacement for an approved claim.

Source 1Source 2Source 3
Published evidenceLabour

A standard service rebate contributes to approved repair labour.

Source 1Source 2Source 3
Published evidenceTransport and freight

Standard freight is covered for an approved claim.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Travel and complete installation costs are excluded beyond the service rebate.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Original purchase, installation and operating conditions apply.

Source 1Source 2Source 3
Published evidenceTransferability

The governing Australian warranty states that it is non-transferable.

Source 1Source 2Source 3
Published evidenceconditional_service_rebate

Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.

Source 1
Published evidenceservice_rebate_payment_target

Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.

Source 1
Open questionservice_rebate_schedule

The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.

Source 1
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IQ8HC MicroinverterEnphase · Inverter · AU priority 910000
Published evidenceRemedy

Repair, replacement or depreciated refund at Enphase's option.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

Uninstall and reinstallation labour are excluded from the product warranty.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Eligible RMA and replacement freight is covered.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

Removal and reinstallation are excluded; a separate installer program is conditional and shorter.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

Ownership change must be notified within 30 days; gateway activation conditions apply.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

Transfers at the original site after the ownership form, fee and notice are completed within 30 days.

Source 1Source 2Source 3Source 4Source 5
Published evidenceowner_labour_coverage

The IQ8 product warranty excludes labour costs incurred by the owner.

Source 1
Published evidenceconditional_labour_reimbursement

A separate installer labour-reimbursement program may reimburse eligible installer work for an IQ8 Microinverter within 10 years of activation. Eligibility requires the published program conditions and prior RMA process; it is not general owner labour cover.

Source 1
Published evidencesupport_availability

Enphase publishes 24-hour, seven-day telephone support for Australia.

Source 1
Published evidencesupport_response_target

Enphase publishes an email-response target of within two business days. This is an enquiry-response target, not a warranty decision, replacement dispatch or repair completion target.

Source 1
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PowerAll ESI 3-6K-S1SOFAR · Inverter · AU priority 96000
Published evidenceRemedy

On-site or off-site repair, replacement or equivalent remedy.

Source 1Source 2Source 3
Published evidenceLabour

Necessary approved repair labour and material are covered.

Source 1Source 2Source 3
Published evidenceTransport and freight

One freight movement is covered.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Travel and unauthorised third-party costs are excluded.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Paid extensions to 15 or 20 years are subject to the purchase deadline.

Source 1Source 2Source 3
Published evidenceTransferability

No subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3
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Battery-Box Premium HVMBYD · Battery · AU priority 96000
Published evidenceRemedy

Repair, replacement or a partial refund at BYD's option.

Source 1Source 2Source 3
Published evidenceLabour

Installation labour is not promised.

Source 1Source 2Source 3
Published evidenceTransport and freight

Ordinary claim freight is not an unconditional entitlement.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Proof of purchase or ownership is required; no transfer registration deadline is stated.

Source 1Source 2Source 3
Published evidenceTransferability

Transfers to a subsequent owner of the installed product with proof of ownership.

Source 1Source 2Source 3
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aPower XFranklinWH · Battery · AU priority 96000
Published evidenceRemedy

Repair, replacement with a new or refurbished equivalent, or a depreciated refund at FranklinWH's discretion.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Installation labour is not promised.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Return shipping requires prior RMA authorisation; no broader unconditional freight entitlement is stated.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

Registration at installation, continued internet connectivity and software updates are required for the full 12-year term; otherwise coverage can reduce to four years.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

The claim process accepts proof of subsequent transfers of ownership, but the limited warranty does not expressly promise automatic transfer.

Source 1Source 2Source 3Source 4
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PowerAll BTS 5KSOFAR · Battery · AU priority 96000
Published evidenceRemedy

Repair, replacement or financial compensation at SOFAR's option.

Source 1Source 2Source 3
Published evidenceLabour

Installer labour and travel are not promised.

Source 1Source 2Source 3
Published evidenceTransport and freight

Unconditional claim freight is not promised.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised; unapproved relocation is excluded.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Installation and operating conditions apply.

Source 1Source 2Source 3
Published evidenceTransferability

No subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3
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TWMNH-48HD 48-cellTW Solar · Panel · AU priority 96000
Published evidenceRemedy

At Tongwei's choice: repair, replacement or additional modules, power or financial compensation, or refund and return.

Source 1Source 2Source 3Source 4
Published evidenceLabour

Direct repair work selected by Tongwei is covered; independent site labour is not separately promised.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

Freight for additional products is covered, excluding insurance, air freight, customs, tariffs and buyer-caused extra costs.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Dismantling, repacking, installation and reinstallation are borne by the buyer.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

No pre-registration requirement is stated; claims require ownership, purchase, serial and defect evidence.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

Transfers to a lawful successor or assignee while the modules remain at the original site, with no arrears and acceptance of the complete warranty.

Source 1Source 2Source 3Source 4
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Walara G4PTindo Solar · Panel · AU priority 96000
Published evidenceRemedy

The Premium Warranty Offer does not state the base repair or replacement remedy. When a valid base-warranty claim requires replacement, it pays one AUD 1,000 amount per installation site after approval and registration verification.

Source 1Source 2Source 3
Published evidenceLabour

The offer says the underlying consumer warranty includes removal and reinstallation at no cost, but does not state a separate labour allowance or a labour-cost cap.

Source 1Source 2Source 3
Published evidenceTransport and freight

The Premium Warranty Offer says the underlying consumer warranty includes transport at no cost. The offer's separate payment is a single AUD 1,000 per installation site, not a stated transport reimbursement schedule.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

The Premium Warranty Offer says the underlying consumer warranty includes removal and reinstallation at no cost. The separate AUD 1,000 payment is available only for a valid claim requiring replacement.

Source 1Source 2Source 3
Published evidenceRegistration conditions

The Premium Warranty Offer requires system registration within 60 days of installation, original purchase and installation proof, and purchase on or after 1 November 2025. The formal offer does not state that base-warranty coverage itself is lost if this Premium registration is not completed.

Source 1Source 2Source 3
Published evidenceTransferability

Not covered for the Premium Warranty Offer: it is only for the original purchaser and does not transfer with property ownership. The offer says the base warranty transfers, but its transfer conditions are not stated in the reviewed offer.

Source 1Source 2Source 3
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NGX-D3WINAICO · Panel · AU priority 106000
Published evidenceRemedy

At WINAICO's reasonable discretion: repair or replace the defective product or part, or refund the current market price of a comparable product. A performance claim may receive repair, replacement, additional modules or compensation for excess power loss.

Source 1Source 2Source 3Source 4
Published evidenceLabour

For an accepted claim, WINAICO may pay the installer up to AUD 120 for installing one replacement module and AUD 60 for each additional module in the same claim. This is a capped installation contribution, not full labour cover.

Source 1Source 2Source 3Source 4
Published evidenceTransport and freight

For accepted claims, WINAICO is responsible for reasonable typical-local transport of defective, repaired, replacement or additional modules to and from the claimant. Other reconstitution costs remain at WINAICO's discretion.

Source 1Source 2Source 3Source 4
Published evidenceRemoval and reinstallation

Installation and removal of defective modules, and reinstallation of repaired, replacement or additional modules, are not covered unless WINAICO separately agrees.

Source 1Source 2Source 3Source 4
Published evidenceRegistration conditions

No product-registration condition is stated. A claim needs proof of purchase and a valid module serial number, and notice must be given within 14 days of the alleged defect.

Source 1Source 2Source 3Source 4
Published evidenceTransferability

The warranty extends to a person who receives title only while the modules remain installed at the site where first installed. It does not cover a module removed from that site or reinstalled elsewhere.

Source 1Source 2Source 3Source 4
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TSYS-HS51SolaX · Battery · AU priority 116000
Published evidenceRemedy

Repair or replacement with capped service support.

Source 1Source 2Source 3
Published evidenceLabour

Travel and on-site installation labour are excluded.

Source 1Source 2Source 3
Published evidenceTransport and freight

Standard transport support is capped by location and claim type.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not fully covered.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Activation, registration, authorised supply and installation conditions apply.

Source 1Source 2Source 3
Published evidenceTransferability

No subsequent-owner transfer right was found in the governing terms.

Source 1Source 2Source 3
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Tiger Neo 48HL4M-DBJinko Solar · Panel · AU priority 116000
Published evidenceRemedy

At Jinko's choice: repair, replacement, additional modules, residual-value refund, or payment for a warranted power shortfall.

Source 1Source 2Source 3
Published evidenceLabour

Customer inspection, diagnosis, removal and reinstallation costs are not covered.

Source 1Source 2Source 3
Published evidenceTransport and freight

Jinko bears shipping for additional, repaired or replacement modules; unapproved returns remain at the customer's risk.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Dismantling, repacking, installation and reinstallation are borne by the customer.

Source 1Source 2Source 3
Published evidenceRegistration conditions

No pre-registration is stated; written notice and an online claim are due within 30 days after discovery.

Source 1Source 2Source 3
Published evidenceTransferability

The complete warranty may be assigned after written notice and full payment; Jinko may require an assignment agreement.

Source 1Source 2Source 3
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Smart Battery S0iStore · Battery · AU priority 126000
Published evidenceRemedy

Repair, replacement or credit at iStore's option.

Source 1Source 2Source 3Source 4Source 5
Published evidenceLabour

The installer rebate is discretionary and not full labour cover.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransport and freight

Accepted return postage is covered.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised.

Source 1Source 2Source 3Source 4Source 5
Published evidenceRegistration conditions

Installation, claim and monitoring conditions apply.

Source 1Source 2Source 3Source 4Source 5
Published evidenceTransferability

No subsequent-owner transfer process was found in the governing terms.

Source 1Source 2Source 3Source 4Source 5
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US5000BPylontech · Battery · AU priority 136000
Published evidenceRemedy

Return-based repair or replacement at Pylontech's option.

Source 1Source 2Source 3
Published evidenceLabour

Installer labour and travel are not promised.

Source 1Source 2Source 3
Published evidenceTransport and freight

Unconditional claim freight is not promised.

Source 1Source 2Source 3
Published evidenceRemoval and reinstallation

Removal and reinstallation are not promised; unapproved relocation is excluded.

Source 1Source 2Source 3
Published evidenceRegistration conditions

Proof of purchase and authorised installation conditions apply.

Source 1Source 2Source 3
Published evidenceTransferability

No subsequent-owner transfer right was found in the exact Australian terms.

Source 1Source 2Source 3
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Research contract

A missing disclosure is recorded, not repaired with an assumption.

Exact scope. Product, model family, market and document scope must align before a claim is attached.

Primary evidence. Manufacturer manuals, governing warranty terms, certification bodies and regulators lead the record.

No system approval. Product behaviour does not establish array design, equipment selection, network acceptance or installation compliance.

Living counts. New products and stronger documents update this page on the next benchmark build.

Service-pathway coverage records what Australian warranty documents promise. It does not score actual response quality, claim speed or replacement-stock availability unless those outcomes are independently established.