The assessment
How it scores, by category
Market position
The data
All-in-one energy system
Presents storage and power conversion as one integrated product or product platform.
- Product role
- Battery modules, inverter functions and controls are packaged as one purchasing architecture.
- Published range
- 13.99–27.98 kWh
- Phase
- Single phase
- Backup boundary
- Installation-specific
What the documents establish
Published evidence, source-reviewed non-disclosure and unresolved questions remain separate from the product score.
Usable capacity
100% of this battery’s nominal capacity is usable, 13.99 kWh in the scored configuration.13.99 kWh usableScored configuration: SMILE-M5-S-INV with one SMILE-M-BAT-13.9P. Published range 13.99–27.98 kWh.
No reserve is withheld at the stated depth of discharge.
At a sourced 100% depth of discharge the usable and nominal figures are the same number, so no separate nominal capacity is stated.
Usable capacity sourceDepth-of-discharge sourceCapacity guarantee: minimum retained at year 10
No year-by-year capacity schedule is published for this product - the manufacturer guarantees only this end-of-term minimum, not a specific decline curve. Capacity figure based on the sourced usable capacity of the base configuration; modular systems scale with additional modules.
Blackout protection
68 / 100#28 of 66 batteriesWhole-home, seamless (<20ms)
The blackout score is a standalone benchmark of outage resilience only - it re-weights sourced specs already scored in this product’s pillars (backup tier, switchover, surge strength, backup power, off-grid recharge) and never affects the overall score. Dots show the full battery fleet; the marker is this product.
Verification & sources
Market context
Global evidencechange in the site menu
Global benchmark. This scorecard is benchmarked globally. A global score does not imply local availability, certification, warranty coverage, or installer compatibility.
Benchmark anchor. The score uses one current 13.99 kWh battery module, not the largest supported stack. Scored model: SMILE-M5-S-INV with one SMILE-M-BAT-13.9P · checked 2026-07-31. Evidence.
Australian warranty decision
1 product record
Read the Australian warranty as a claim pathway: the headline term is separate from remedy, labour, freight, site work, transfer and registration conditions.
AlphaESS Smile M5 13.99 kWh · Home battery
Australian evidence checked 2026-08-02.
Covered3 sources
Australian warranty scope: Australia; 10-year product and battery-performance warranty, 70% retained usable capacity and 3.12 MWh per kWh usable, subject to installation, operating and connectivity conditions.
Structured claim terms: Recorded.
- Term
- 10 yr productStated in the structured comparison
- Product remedy
- CoveredRepair or replacement at AlphaESS's option.
- Labour
- Not coveredInstaller labour and recommissioning are not promised.
- Freight
- CoveredReplacement-parts freight is covered for an accepted claim.
- Removal and reinstallation
- Not coveredRemoval and reinstallation are not promised.
- Transferability
- ConditionalTransfers automatically with the building while the system remains installed; ownership evidence may be required.
- Registration and conditions
- ConditionalInitial serial registration, connectivity and eligible installation are required.
Sources & references · checked 2026-08-02
Strong evidence coverage
21 of 21 scored criteria link directly to a published source.
Values marked estimated, derived, or not found remain visible on the audit sheet and do not carry the same evidential weight as a linked source. Coverage measures direct links, not an independent guarantee that a claim is correct.
- Sourced valuesData card →
- Warranty summary10-year product warranty →
Show 2 more
- Warranty assuranceWarranty ↗
- Backup switching speedManufacturer ↗
Evidence timeline
Recorded verification events for this scorecard. These are evidence checks, not historical score snapshots.
- Core scorecard evidence checked
- AU market evidence checked
- Plain-language warranty summary checked
- Series benchmark evidence checked
Scored by Solar Analytica Research
Further reading from Signals
Stay across the benchmark.
New scorecards, score changes and market signals, published as they happen.
Our reading
Smile M5 scores 63, placing 33 of 53 in the Performance & Value class against a class average of 64.4. Its strongest scoring dimension is capacity & usability (90), above the class average of 85. Energy Ecosystem (52) is the dimension with the most room to move. Key specifications: LFP, 5.0 kW continuous output.