Removal and reinstallation labour: Labour to remove the defective unit or reinstall a replacement falls to the customer or their installer, not reimbursed under the standard product warranty.
Damage from improper installation: Excludes damage from installation not complying with Enphase's installation manual, applicable Australian Standards, or Clean Energy Council guidelines. A CEC-accredited installer is required to maintain warranty validity in Australia.
Physical damage and external causes: Excludes damage from accident, misuse, abuse, flooding, fire, earthquake, lightning or other external events, plus cosmetic damage not affecting function. Claims arising from these causes will be rejected.
Unauthorised modification or repair: Modification, repair or opening by anyone other than Enphase or its authorised service partners voids the warranty immediately, including independent replacement of internal cells or components.
Operation outside specified conditions: Void if operated outside the datasheet's environmental and electrical specifications: ambient temperature limits, voltage/frequency ranges. Installation in environments not approved in the documentation (e.g. above-40°C unventilated spaces) may also void it.
Consequential and incidental losses: Excludes indirect, incidental or consequential losses: lost feed-in tariff income, increased electricity costs, business interruption. Liability is limited to repair or replacement of the defective hardware.