Reviewed 2026-08-29 · Document Structured AU evidence v1
Limited
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
5yr
Warranty period
Parts only
Coverage
Warranty coverage: 5-year term
Coverage includes
✓Parts
–Labour
–Extendable
Parts only · term longer than 0 of 95 scored inverters
No inverter in the fleet publishes a year-by-year performance or output guarantee the way panels and batteries do - this shows the covered term against the market-typical term and where every scored inverter’s term lands (grey dots, sized by model count), plus what the warranty actually includes.
The guarantee
Product warranty: 5 years
Manufacturer remedy
Labour
Freight
Removal and reinstallation
What voids or limits it
Labour
Freight
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
Page 2 · Complete warranty summaryGoodWe MS G3 10 kW
Warranty period
Product warranty: 5 years
The current Australian manufacturer terms provide a 5-year product warranty, subject to the registration, use and claim conditions shown below.
What’s covered
Manufacturer remedy
GoodWe may update configuration or software, repair with spare parts, or exchange with a new, refurbished or functionally equivalent product.
Labour
Service rebates and GoodWe-appointed site attendance are conditional; the additional five-year period expressly excludes direct and indirect labour.
Freight
Ground transport is conditional and capped by an unpublished per-case limit; the additional five-year period excludes shipments.
Removal and reinstallation
No unconditional owner-selected removal and reinstallation entitlement is published.
Exclusions
Labour: Service rebates and GoodWe-appointed site attendance are conditional; the additional five-year period expressly excludes direct and indirect labour.
Freight: Ground transport is conditional and capped by an unpublished per-case limit; the additional five-year period excludes shipments.
Removal and reinstallation: No unconditional owner-selected removal and reinstallation entitlement is published.
Transferability
No express subsequent-owner transfer right was found in the governing terms.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. The additional spare-parts period applies to MS G3. The separate ten-year on-grid promotion requires eligible manufacture timing, installation, registration and SEMS connection. The Rev 5.8 warranty exceptions (item 16, page 3) state that the GoodWe Standard Limited Warranty may not apply if GoodWe cannot perform a remote firmware upgrade because the customer has not provided the SEMS connection or access to a third-party monitoring upgrade path.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms