Reviewed 2026-08-05 · Document Structured AU evidence v1
Excellent
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
Parts + labour
Coverage
Warranty coverage: 10-year term
Coverage includes
✓Parts
✓Labour
–Extendable
Parts & labour · term longer than 13 of 70 scored inverters
No inverter in the fleet publishes a year-by-year performance or output guarantee the way panels and batteries do - this shows the covered term against the market-typical term and where every scored inverter’s term lands (grey dots, sized by model count), plus what the warranty actually includes.
The guarantee
Product warranty: 10 years
Manufacturer remedy
Labour
Freight
Removal and reinstallation
What voids or limits it
Labour
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
What’s covered
Manufacturer remedy
At GoodWe's discretion: configuration or software update, spare-parts repair, or exchange with a new or refurbished functionally equivalent or superior product.
Labour
GoodWe may pay an appointed engineer or may offer a pre-authorized rebate. No uncapped owner-selected labour entitlement is stated.
Freight
Normal ground transport is covered only up to an undisclosed case-specific amount; excess and alternative transport costs remain with the claimant.
Removal and reinstallation
Available only within GoodWe-authorized onsite service or an approved rebate. No independent or uncapped entitlement is stated.
Exclusions
Labour: GoodWe may pay an appointed engineer or may offer a pre-authorized rebate. No uncapped owner-selected labour entitlement is stated.
Removal and reinstallation: Available only within GoodWe-authorized onsite service or an approved rebate. No independent or uncapped entitlement is stated.
Transferability
No express subsequent-owner transfer right found. Carrying the remaining term to a replacement unit is not an ownership-transfer clause.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. The standard EHB 10-year table does not state promotional preregistration. Claims must be timely, and required SEMS or remote firmware access must be provided.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms