Labour and removal costs: Labour, access equipment, and removal and reinstallation costs are not covered: these fall to the system owner and are typically passed on by the installer.
Damage from improper installation: Damage from installation not complying with Growatt's manual, local wiring rules (AS/NZS 3000), or grid-connection requirements is excluded. Australian installations require a Clean Energy Council accredited installer.
Damage from external causes: Lightning, power surges, flooding, physical impact, fire, and other external events beyond Growatt's control are excluded. Some events may fall under the owner's home or commercial property insurance.
Unauthorised modifications or repairs: Repair or modification by a party not authorised by Growatt voids the warranty, including use of non-genuine Growatt spare parts.
Accessories and consumables: Consumables: fans, DC switches, display interfaces: may carry shorter warranty periods or be excluded entirely; check the current warranty document for specifics.
Normal degradation: Gradual efficiency degradation within the inverter's published tolerance range due to normal ageing is not considered a defect and is not covered.