Reviewed 2026-08-07 · Document Structured AU evidence v1
Fair
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
70%
Capacity at end of term
Parts only
Coverage
Capacity guarantee: minimum retained at year 10
Rated capacity (reference)Guaranteed floor: 70.0% at yr 10
No year-by-year capacity schedule is published for this product - the manufacturer guarantees only this end-of-term minimum, not a specific decline curve.
The guarantee
Product warranty: 10 years
Capacity endpoint: 70%
Throughput condition
Degradation shape
Manufacturer remedy
Labour
Freight
+ 1 more on page 2
What voids or limits it
Labour
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
Capacity endpoint: 70%
The sourced performance terms publish 70% retained capacity at the applicable warranty endpoint.
Throughput condition
2.5-5 MWh warranted per kWh usable
Degradation shape
End-point only: minimum capacity at end of warranty term
What’s covered
Manufacturer remedy
Replacement with an age-, type- and condition-equivalent device or a market-value credit note.
Labour
A discretionary AUD 150 installer or retailer rebate may apply; it is not a full labour entitlement and is not paid to the end user.
Freight
iStore covers return postage after replacement when the defective unit is returned within 15 business days.
Removal and reinstallation
Exchange must be performed by an appropriately accredited and iStore-trained installer; full removal and reinstallation cost is not promised.
Exclusions
Labour: A discretionary AUD 150 installer or retailer rebate may apply; it is not a full labour entitlement and is not paid to the end user.
Removal and reinstallation: Exchange must be performed by an appropriately accredited and iStore-trained installer; full removal and reinstallation cost is not promised.
Transferability
No subsequent-owner transfer process is stated.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. Monitoring-platform connection, installation within 31 days and fault notice within two weeks are warranty conditions.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms