Reviewed 2026-10-06 · Document Structured AU evidence v1
Limited
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
70%
Capacity at end of term
5,000cycles
Cycle life
Parts + labour
Coverage
Capacity guarantee: minimum retained at year 10
Rated capacity (reference)Guaranteed floor: 70.0% at yr 10
No year-by-year capacity schedule is published for this product - the manufacturer guarantees only this end-of-term minimum, not a specific decline curve.
The guarantee
Product warranty: 10 years
Capacity endpoint: 70%
Throughput condition
Degradation shape
Manufacturer remedy
Labour
Freight
+ 1 more on page 2
What voids or limits it
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
Page 2 · Complete warranty summaryPowerPlus Energy Whispr 13.37
Warranty period
Product warranty: 10 years
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
Capacity endpoint: 70%
The sourced performance terms publish 70% retained capacity at the applicable warranty endpoint.
Throughput condition
2.5-5 MWh warranted per kWh usable
Degradation shape
End-point only: minimum capacity at end of warranty term
What’s covered
Manufacturer remedy
PowerPlus may repair or replace accepted claims, assessed at its discretion. Australian Consumer Law guarantees remain, including replacement or refund for major failures. Separate full freight or removal/reinstallation coverage is not established.
Labour
On-site service supports the parts-and-labour band.
Freight
Freight is not separately promised as an owner entitlement.
Removal and reinstallation
Complete removal and reinstallation cover is not separately promised.
Exclusions
Transferability
No subsequent-owner transfer right was found in the governing terms.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. Ten-year on-site cover starts at installation, capped at 11 years from manufacture; installation must begin within 12 months of purchase. Internet supports monitoring and in-field service; outages exceeding 100 consecutive days affect claims. The owner first contacts the installer; claims need requested details and proof of purchase or commissioning. Full payment and compliant installation apply.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms