review.solar · Warranty summary
Home Battery
9.7 kWh · NMC · DC-coupled
SolarEdge
10-year product warrantyGlobal
Reviewed 2026-06 · Document v1.0
50/100
Fair
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
70%
Capacity at end of term
Parts only
Coverage

Capacity guarantee: minimum retained at year 10

60708090100Rated capacity 100%Guaranteed floor 70.0%70.0%0yr2yr4yr6yr8yr10yr
Rated capacity (reference)Guaranteed floor: 70.0% at yr 10

No year-by-year capacity schedule is published for this product - the manufacturer guarantees only this end-of-term minimum, not a specific decline curve.

The guarantee
  • Product warranty: 10 years
  • Capacity retention: 70% over 10 years or specified cycle throughput
  • Defects in materials and workmanship
  • Replacement or repair remedy
What voids or limits it
  • Labour and installation costs
  • Damage from improper installation
  • Environmental and external damage
  • Unauthorised modification or repair
  • Non-residential or commercial use
  • Consequential loss
How to claim
Submit claims through an authorised installer or SolarEdge's customer support portal, with proof of purchase, system serial number and a fault description. Full summary, conditions and sources: page 2.
Page 2 · Complete warranty summarySolarEdge Home Battery 9.7 kWh
Warranty period
Product warranty: 10 years
Covers defects in materials and workmanship for ten (10) years from installation or ten and a half years from manufacture, whichever is earlier. Remedy: repair or replacement at SolarEdge's sole discretion for units defective under normal use per the installation guidelines. Original end-user purchaser only: non-transferable.
Capacity retention: 70% over 10 years or specified cycle throughput
Guarantees at least 70% of rated usable energy capacity (at least 6.79 kWh from the nominal 9.7 kWh), subject to a maximum throughput of approximately 20 MWh over the ten-year term, whichever limit is reached first. Degradation is assessed under standard test conditions per the datasheet. Below 70% within the period and throughput limit, SolarEdge repairs or replaces the unit.
What’s covered
Defects in materials and workmanship
Covers manufacturing defects: internal cell failures, BMS (battery management system) faults, enclosure integrity failures: under normal residential operating conditions. Excludes faults from improper installation, misuse, unauthorised modification, or operation outside specified environmental parameters.
Replacement or repair remedy
Remedy is limited to repair or, at SolarEdge's discretion, replacement with an equivalent or functionally comparable product: new or refurbished. Replacements may differ in model or appearance provided rated performance is equivalent.
Exclusions
Labour and installation costs: Removal, reinstallation, and labour to return the battery for repair or replacement are not covered: the system owner's responsibility.
Damage from improper installation: Excludes damage from installation not complying with SolarEdge's published guidelines or applicable local electrical standards.
Environmental and external damage: Damage caused by lightning, flooding, fire, acts of God, physical impact, or other external events beyond manufacturing defects is not covered.
Unauthorised modification or repair: Modification, repair or service by parties not authorised by SolarEdge voids the warranty for the affected components or the whole unit.
Non-residential or commercial use: Standard residential terms may not apply to commercial, industrial or non-standard deployments: separate commercial warranty terms may apply.
Consequential loss: Excludes indirect, incidental or consequential damages: lost energy savings, lost feed-in revenue, or temporary power supply costs during warranty service.
Transferability
The SolarEdge Home Battery warranty is non-transferable and applies solely to the original end-user purchaser. In the event of a property sale, the warranty does not automatically pass to a new owner.
How to make a claim
Submit claims through an authorised installer or SolarEdge's customer support portal, with proof of purchase, system serial number and a fault description. Installer diagnostic testing may be required before approval. SolarEdge experienced market uncertainty in 2024–2025 from restructuring and workforce reductions: confirm current local support arrangements with SolarEdge Australia where ongoing warranty fulfilment is critical.
Source reference
DocumentSolarEdge Home Battery Limited Warranty
Version at auditCurrent (as at 2026-06)
Sourced byreview.solar, 2026-06
Manufacturersolaredge.com

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