Reviewed 2026-08-13 · Document Structured AU evidence v1
Fair
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
70%
Capacity at end of term
6,000cycles
Cycle life
Parts only
Coverage
Capacity guarantee: minimum retained at year 10
Rated capacity (reference)Guaranteed floor: 70.0% at yr 10
No year-by-year capacity schedule is published for this product - the manufacturer guarantees only this end-of-term minimum, not a specific decline curve.
The guarantee
Product warranty: 10 years
Capacity endpoint: 70%
Throughput condition
Degradation shape
Manufacturer remedy
Labour
Freight
+ 1 more on page 2
What voids or limits it
Labour
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
Capacity endpoint: 70%
The sourced performance terms publish 70% retained capacity at the applicable warranty endpoint.
Throughput condition
2.5-5 MWh warranted per kWh usable
Degradation shape
End-point only: minimum capacity at end of warranty term
What’s covered
Manufacturer remedy
Software correction, repair on or off site, or an equivalent repaired, refurbished, upgraded or new substitute at SolaX's option.
Labour
Travel, subsistence, on-site installation, modification and normal maintenance are excluded; no uncapped third-party labour entitlement is stated.
Freight
Normal ground transport in specified Australian areas is covered up to AUD 200 per case; excess and alternative transport costs remain with the claimant.
Removal and reinstallation
Full removal and reinstallation costs are not stated as an unconditional entitlement.
Exclusions
Labour: Travel, subsistence, on-site installation, modification and normal maintenance are excluded; no uncapped third-party labour entitlement is stated.
Removal and reinstallation: Full removal and reinstallation costs are not stated as an unconditional entitlement.
Transferability
No automatic subsequent-owner transfer right was found in the current linked terms.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. Authorised supply, installation, activation and registration conditions apply; claims require exact model, serial and installation evidence. Battery additions after one year require prior SolaX consent.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms