Reviewed 2026-07 · Document SolaX Australia Warranty V1.6
Fair
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
Parts only
Coverage
Warranty coverage: 10-year term
Coverage includes
✓Parts
–Labour
–Extendable
Parts only · term longer than 6 of 38 scored inverters
No inverter in the fleet publishes a year-by-year performance or output guarantee the way panels and batteries do - this shows the covered term against the market-typical term and where every scored inverter’s term lands (grey dots, sized by model count), plus what the warranty actually includes.
The guarantee
Exact model family: 10 years
Time cap
Software, repair or replacement
Conditional freight and service contribution
What voids or limits it
Registration and authorised supply
On-site installation and maintenance
External causes and relocation
Claim timing
How to claim
Contact the local distributor or installer first, then escalate to SolaX service. Full summary, conditions and sources: page 2.
X1-Hybrid-3.0/3.7/5.0/6.0/7.5-D G4 is expressly listed for 10 years.
Time cap
The term runs for 120 months from installation or 129 months from manufacture, whichever occurs first.
What’s covered
Software, repair or replacement
SolaX may fix software or configuration, repair the product, or provide an equivalent repaired, refurbished, upgraded or new replacement.
Conditional freight and service contribution
For an approved Australian claim, standard ground transportation is covered up to AUD 200 and the published standard service charge is AUD 150 per case.
Exclusions
Registration and authorised supply: The inverter must be sourced through authorised channels, installed and commissioned correctly, and registered in SolaXCloud.
On-site installation and maintenance: Travel, on-site installation, modification and normal maintenance costs are excluded, so the warranty does not promise full labour cover.
External causes and relocation: Transport damage, lightning, flood, fire, corrosion, pests, unauthorised third-party equipment and unapproved relocation are excluded.
Claim timing: Faults must be reported within four weeks and replacement must not occur before SolaX approval.
Transferability
No property-owner transfer process is stated. Coverage is tied to authorised supply, registration and the installation record.
How to make a claim
Contact the local distributor or installer first, then escalate to SolaX service. Provide the serial number, installation and failure dates, system details, error information and prior actions. SolaX may arrange an inspection.
Source reference
DocumentSolaX Warranty Terms and Conditions - Australia