Reviewed 2026-08-07 · Document Structured AU evidence v1
Very good
Guarantee & backbone
About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
10yr
Warranty period
Parts only
Coverage
Warranty coverage: 10-year term
Coverage includes
✓Parts
–Labour
–Extendable
Parts only · term longer than 12 of 58 scored inverters
No inverter in the fleet publishes a year-by-year performance or output guarantee the way panels and batteries do - this shows the covered term against the market-typical term and where every scored inverter’s term lands (grey dots, sized by model count), plus what the warranty actually includes.
The guarantee
Product warranty: 10 years
Manufacturer remedy
Labour
Freight
Removal and reinstallation
What voids or limits it
Labour
Freight
Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
What’s covered
Manufacturer remedy
Repair, replacement, refund or credit at Ginlong Solis or Solis Australasia's election.
Labour
Removal and installation costs are excluded unless separately agreed.
Freight
Transport is excluded unless separately agreed; additional freight exposure applies beyond the nearest authorised service agent boundary.
Removal and reinstallation
Excluded unless separately agreed.
Exclusions
Labour: Removal and installation costs are excluded unless separately agreed.
Freight: Transport is excluded unless separately agreed; additional freight exposure applies beyond the nearest authorised service agent boundary.
Removal and reinstallation: Excluded unless separately agreed.
Transferability
The policy contains conflicting clauses; written approval and ownership evidence may be required, so automatic transfer is not assumed.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. The additional five years require SolisCloud registration and maintained cloud connection.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms