Misuse, abuse, and improper installation: Excludes defects or power loss from misuse, abuse, neglect, accident, alteration, or improper installation, including installation not complying with the manufacturer's installation and O&M instructions or applicable national, state, and local laws, codes, and regulations.
Acts of nature and external damage: Excluded: damage caused directly or indirectly by lightning, hail, flood, fire, or other acts of nature; power failures or surges; external impact events; biological activity; persons; or industrial chemical exposure.
Unauthorised repair or modification: Defects arising from repair or modification by anyone other than an approved service technician of the manufacturer are excluded from warranty coverage.
Cosmetic defects and normal wear and tear: Cosmetic defects and normal wear: frame colour fading, weathering of glass coatings, discolouration around individual cells: are excluded unless output falls below the guaranteed peak power threshold.
Salt water exposure: Modules that, in the manufacturer's or TCL SunPower's absolute judgement, may be subject to direct contact with bodies of salt water are excluded.
Floating mounting systems: Modules on floating mounting systems are excluded entirely unless the manufacturer has given prior written approval, subject to any conditions in that approval.
Altered or removed labels: Modules for which the labels containing product type or serial number have been altered, removed, or rendered illegible are excluded from all warranty coverage.
Modules relocated without approval: Modules moved from their original installation location without express written approval of the manufacturer and/or TCL SunPower are excluded.
Labour and system integration costs: Neither the manufacturer nor TCL SunPower is liable for loss or damage from installation, removal, reinstallation, system integration, or third-party component performance, except where the Australian Consumer Law bars exclusion.
EL indications without functional impact: Microcracks or cell anomalies identified solely through electroluminescence imaging are excluded unless they amount to a product or performance defect as defined in the warranty.