104 product records721 criterion records
- Buying question
- Who must act, what costs remain with the owner, and what does the governing Australian document actually promise?
- Evidence boundary
- Warranty wording does not measure actual service quality, response time or replacement-stock availability unless those commitments are expressly published.
Evidence by product
SH10RSSungrow · AU priority 18Published0Reviewed absence0Not applicable1Open
- RemedyPublished
- Repair or replacement for an approved claim.sungrowpower.comsungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- LabourPublished
- A standard service rebate contributes to approved removal and replacement labour.sungrowpower.comsungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- Transport and freightPublished
- Standard freight is covered.sungrowpower.comsungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- Removal and reinstallationPublished
- Approved service labour is supported through the published rebate.sungrowpower.comsungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- Registration conditionsPublished
- Eligible parts-only or full-service extensions must be purchased within the stated window.sungrowpower.comsungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- TransferabilityPublished
- Transfers for the remaining term with original purchase evidence.sungrowpower.comsungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- conditional_service_rebatePublished
- Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.service.sungrowpower.com.au
- service_rebate_payment_targetPublished
- Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.service.sungrowpower.com.au
- service_rebate_scheduleOpen
- The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.service.sungrowpower.com.au
Verto PlusFronius · AU priority 16Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Fronius may repair, replace with an equivalent or newer product, or issue a current-value credit when repair or replacement is unavailable.fronius.comfronius.comfronius.comfronius.comfronius.comcer.gov.au
- LabourPublished
- Warranty Plus covers authorised labour directly associated with removal and replacement; unauthorised costs are excluded.fronius.comfronius.comfronius.comfronius.comfronius.comcer.gov.au
- Transport and freightPublished
- Standard national shipping is covered; express, air or sea transport, customs and export certificates are excluded.fronius.comfronius.comfronius.comfronius.comfronius.comcer.gov.au
- Removal and reinstallationPublished
- Covered only when performed by Fronius or a specialist installer commissioned by Fronius.fronius.comfronius.comfronius.comfronius.comfronius.comcer.gov.au
- Registration conditionsPublished
- Five years applies without registration; the free extension to ten years requires eligible Solar.web registration within 30 months of ex-works delivery.fronius.comfronius.comfronius.comfronius.comfronius.comcer.gov.au
- TransferabilityPublished
- Existing warranty rights transfer with ownership without restarting or expanding the term.fronius.comfronius.comfronius.comfronius.comfronius.comcer.gov.au
SH5T / SH10T HybridSungrow · AU priority 18Published0Reviewed absence0Not applicable1Open
- RemedyPublished
- Repair or replacement at Sungrow's discretion for an approved claim.sungrowpower.cominfo-support.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.aucleanenergycouncil.org.au
- LabourPublished
- The standard service rebate contributes to approved replacement labour but does not promise all site costs.sungrowpower.cominfo-support.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.aucleanenergycouncil.org.au
- Transport and freightPublished
- Standard freight is covered within the governing warranty limits.sungrowpower.cominfo-support.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.aucleanenergycouncil.org.au
- Removal and reinstallationPublished
- The service rebate contributes to replacement work; full removal and reinstallation cost is not unconditional.sungrowpower.cominfo-support.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.aucleanenergycouncil.org.au
- Registration conditionsPublished
- Optional parts-only or standard-warranty extensions are governed by the separate published extension terms.sungrowpower.cominfo-support.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.aucleanenergycouncil.org.au
- TransferabilityPublished
- The remaining warranty transfers when original purchase evidence is available.sungrowpower.cominfo-support.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.aucleanenergycouncil.org.au
- conditional_service_rebatePublished
- Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.service.sungrowpower.com.au
- service_rebate_payment_targetPublished
- Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.service.sungrowpower.com.au
- service_rebate_scheduleOpen
- The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.service.sungrowpower.com.au
SH5.0/6.0RSSungrow · AU priority 18Published0Reviewed absence0Not applicable1Open
- RemedyPublished
- Repair or replacement at Sungrow's discretion for an approved claim.aus.sungrowpower.cominfo-support.sungrowpower.comcer.gov.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- LabourPublished
- The standard service rebate contributes to approved replacement labour.aus.sungrowpower.cominfo-support.sungrowpower.comcer.gov.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- Transport and freightPublished
- Standard ground freight is covered up to the published limit.aus.sungrowpower.cominfo-support.sungrowpower.comcer.gov.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- Removal and reinstallationPublished
- The service rebate contributes to replacement work but does not promise all site costs.aus.sungrowpower.cominfo-support.sungrowpower.comcer.gov.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- Registration conditionsPublished
- Optional parts-only or standard-warranty extensions are governed by the published extension terms.aus.sungrowpower.cominfo-support.sungrowpower.comcer.gov.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- TransferabilityPublished
- Transfers for the remaining term when original purchase evidence is available.aus.sungrowpower.cominfo-support.sungrowpower.comcer.gov.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- conditional_service_rebatePublished
- Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.service.sungrowpower.com.au
- service_rebate_payment_targetPublished
- Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.service.sungrowpower.com.au
- service_rebate_scheduleOpen
- The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.service.sungrowpower.com.au
HIT L G3Hoymiles · AU priority 16Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Hoymiles may exchange an eligible unit for the same type or an equivalent or superior replacement. If Hoymiles chooses authorised on-site repair, it covers materials, labour and removal and replacement of the affected part or device.hoymiles.comhoymiles.comhoymiles.comhoymiles.comcer.gov.aucer.gov.au
- LabourPublished
- The policy is expressly a product-replacement warranty. Installation, commissioning and ordinary installer labour are excluded unless Hoymiles elects and authorises on-site repair.hoymiles.comhoymiles.comhoymiles.comhoymiles.comcer.gov.aucer.gov.au
- Transport and freightPublished
- For an approved exchange, Hoymiles ships the replacement to the specified customer or installer location and covers collection and return freight where return is required. Other transport and access costs remain excluded.hoymiles.comhoymiles.comhoymiles.comhoymiles.comcer.gov.aucer.gov.au
- Removal and reinstallationPublished
- Ordinary removal of the faulty inverter and installation or recommissioning of the replacement are excluded. They are covered only where Hoymiles itself elects authorised on-site repair.hoymiles.comhoymiles.comhoymiles.comhoymiles.comcer.gov.aucer.gov.au
- Registration conditionsPublished
- The end user contacts the installer first. A claim requires product model, serial number, failure code and comment, original invoice, system details, prior claim records where applicable and an RMA.hoymiles.comhoymiles.comhoymiles.comhoymiles.comcer.gov.aucer.gov.au
- TransferabilityPublished
- Transfer is allowed only while the product remains at its original installation location, with previous-owner authorisation sent to Hoymiles.hoymiles.comhoymiles.comhoymiles.comhoymiles.comcer.gov.aucer.gov.au
SigenStorSigenergy · AU priority 16Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Configuration or software repair, parts repair, new or refurbished replacement, or equivalent upgraded hardware at Sigenergy's option.sigenergy.comsigenergy.comsigenergy.comsigenergy.comcer.gov.aucer.gov.auabr.business.gov.au
- LabourPublished
- On-site repair labour, uninstalling and reinstalling of replaced parts, and basic travel are covered for an accepted claim.sigenergy.comsigenergy.comsigenergy.comsigenergy.comcer.gov.aucer.gov.auabr.business.gov.au
- Transport and freightPublished
- Normal ground freight and customs duties for replaced parts and the defective return are covered.sigenergy.comsigenergy.comsigenergy.comsigenergy.comcer.gov.aucer.gov.auabr.business.gov.au
- Removal and reinstallationPublished
- Approved on-site removal and reinstallation of replaced parts or products are covered.sigenergy.comsigenergy.comsigenergy.comsigenergy.comcer.gov.aucer.gov.auabr.business.gov.au
- Registration conditionsPublished
- Activation, registration and internet connectivity are required; over 90 days offline triggers Safe Operation Mode and over one year can reduce cover to five years.sigenergy.comsigenergy.comsigenergy.comsigenergy.comcer.gov.aucer.gov.auabr.business.gov.au
- TransferabilityPublished
- One transfer is permitted while the equipment remains at the original installation site.sigenergy.comsigenergy.comsigenergy.comsigenergy.comcer.gov.aucer.gov.auabr.business.gov.au
DNS G4GoodWe · AU priority 17Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, parts supply or replacement at GoodWe's option.en.goodwe.comgoodwe.com.augoodwe.com.augoodwe.com.au
- LabourPublished
- Service scope during promotional years is not clearly promised.en.goodwe.comgoodwe.com.augoodwe.com.augoodwe.com.au
- Transport and freightPublished
- Freight scope during promotional years is not clearly promised.en.goodwe.comgoodwe.com.augoodwe.com.augoodwe.com.au
- Removal and reinstallationPublished
- Removal and reinstallation are not an unconditional entitlement.en.goodwe.comgoodwe.com.augoodwe.com.augoodwe.com.au
- Registration conditionsPublished
- Any ten-year promotion requires eligible installation, registration and SEMS connection.en.goodwe.comgoodwe.com.augoodwe.com.augoodwe.com.au
- TransferabilityPublished
- No subsequent-owner transfer right was found in the governing terms.en.goodwe.comgoodwe.com.augoodwe.com.augoodwe.com.au
- support_response_targetPublished
- GoodWe states that its Australian service team will provide feedback within 48 hours. This is a feedback or contact target, not a claim decision, repair or remedy completion target.goodwe.com.au
Neostar 3P 54-cellAIKO · AU priority 16Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At AIKO's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.aikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auabr.business.gov.au
- LabourPublished
- AIKO may perform its chosen repair, but the voluntary warranty does not promise reimbursement of independent site labour.aikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auabr.business.gov.au
- Transport and freightPublished
- AIKO bears inspection freight only when responsible. Remedy freight and related costs otherwise follow the original sales-contract destination and Incoterms.aikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auabr.business.gov.au
- Removal and reinstallationPublished
- Removal, repacking, installation and reinstallation costs are borne by the customer.aikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auabr.business.gov.au
- Registration conditionsPublished
- No pre-registration is stated for the 15-year baseline. Paid 20- or 25-year extensions must be recorded at sale and supported by a separate paid warranty agreement.aikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auabr.business.gov.au
- TransferabilityPublished
- Transfer requires AIKO approval and a signed tripartite agreement. The modules must remain intact at the original site, all amounts must be paid and the new owner must accept the complete warranty. If AIKO requests ownership evidence, it must be supplied within 15 working days.aikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auabr.business.gov.au
Neostar 3S54 Full BlackAIKO · AU priority 16Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- AIKO may repair, replace or otherwise settle an accepted defect under the warranty terms.aikosolar.comaikosolar.comaikosolar.comaikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auaikosolar.com
- LabourPublished
- Removal, repackaging, installation and reinstallation are borne by the customer.aikosolar.comaikosolar.comaikosolar.comaikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auaikosolar.com
- Transport and freightPublished
- Freight follows the original sales-contract trade terms rather than unconditional cover.aikosolar.comaikosolar.comaikosolar.comaikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auaikosolar.com
- Removal and reinstallationPublished
- Removal and reinstallation are borne by the customer.aikosolar.comaikosolar.comaikosolar.comaikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auaikosolar.com
- Registration conditionsPublished
- Claims must be submitted in writing with supporting purchase and defect evidence.aikosolar.comaikosolar.comaikosolar.comaikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auaikosolar.com
- TransferabilityPublished
- Transfer requires AIKO agreement and a tripartite agreement; no rubric transfer band is credited.aikosolar.comaikosolar.comaikosolar.comaikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auaikosolar.com
SG RSSungrow · AU priority 18Published0Reviewed absence0Not applicable1Open
- RemedyPublished
- Repair or replacement for an approved claim.official-overseas-aks-na.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- LabourPublished
- A standard service rebate contributes to approved removal and replacement labour.official-overseas-aks-na.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- Transport and freightPublished
- Standard freight is covered.official-overseas-aks-na.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- Removal and reinstallationPublished
- Approved service labour is supported through the published rebate.official-overseas-aks-na.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- Registration conditionsPublished
- This family is eligible for time-limited parts-only or full-service extensions.official-overseas-aks-na.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- TransferabilityPublished
- Transfers for the remaining term with original purchase evidence.official-overseas-aks-na.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- conditional_service_rebatePublished
- Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.service.sungrowpower.com.au
- service_rebate_payment_targetPublished
- Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.service.sungrowpower.com.au
- service_rebate_scheduleOpen
- The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.service.sungrowpower.com.au
HeteroMax CE-BF(ZB) 48-cellHD Hyundai · AU priority 16Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Hyundai's choice: repair, replacement, additional modules for a power shortfall, purchase-price refund after 3.3% annual depreciation, or current-market-value refund.acsolarwarehouse.comstatic1.squarespace.comacsolarwarehouse.comcleanenergycouncil.org.au
- LabourPublished
- No independent or on-site labour reimbursement is provided. Installation, removal and reinstallation costs are expressly the customer's responsibility.acsolarwarehouse.comstatic1.squarespace.comacsolarwarehouse.comcleanenergycouncil.org.au
- Transport and freightPublished
- Hyundai covers return shipping when it elects to collect modules and reasonable transport to the relevant area for repair or replacement. Insurance, taxes, duties, customs-related costs and buyer-cooperation costs remain excluded.acsolarwarehouse.comstatic1.squarespace.comacsolarwarehouse.comcleanenergycouncil.org.au
- Removal and reinstallationPublished
- The customer pays installation, removal, reinstallation, discarding and packaging costs.acsolarwarehouse.comstatic1.squarespace.comacsolarwarehouse.comcleanenergycouncil.org.au
- Registration conditionsPublished
- No product-registration condition is specified. Claims require written notice within 14 days of the defect, purchase evidence, model and serial numbers, supporting evidence and Hyundai's return authorisation.acsolarwarehouse.comstatic1.squarespace.comacsolarwarehouse.comcleanenergycouncil.org.au
- TransferabilityPublished
- The warranty defines the customer as the original end customer and subsequent owners while the modules remain at the original installation site. It does not impose a transfer registration condition.acsolarwarehouse.comstatic1.squarespace.comacsolarwarehouse.comcleanenergycouncil.org.au
Neostar 3P+ 60-cellAIKO · AU priority 16Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At AIKO's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.aikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auabr.business.gov.au
- LabourPublished
- AIKO may perform its chosen repair, but the voluntary warranty does not promise reimbursement of independent site labour.aikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auabr.business.gov.au
- Transport and freightPublished
- AIKO bears inspection freight only when responsible. Remedy freight and related costs otherwise follow the original sales-contract destination and Incoterms.aikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auabr.business.gov.au
- Removal and reinstallationPublished
- Removal, repacking, installation and reinstallation costs are borne by the customer.aikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auabr.business.gov.au
- Registration conditionsPublished
- The standard 15-year term has no product pre-registration requirement. Paid 20- or 25-year extensions must be recorded at sale and supported by a separate paid warranty agreement.aikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auabr.business.gov.au
- TransferabilityPublished
- Transfer requires AIKO approval and a tripartite agreement. The modules must remain at the original site, all amounts must be paid and the new owner must accept the complete warranty.aikosolar.comaikosolar.comaikosolar.comcer.gov.aucer.gov.auabr.business.gov.au
Whispr 13.37PowerPlus Energy · AU priority 110Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- On-site repair or replacement for an accepted claim.powerplus-energy.com.aupowerplus-energy.com.aupowerplus-energy.com.aupowerplus-energy.com.au
- LabourPublished
- On-site service supports the parts-and-labour band.powerplus-energy.com.aupowerplus-energy.com.aupowerplus-energy.com.aupowerplus-energy.com.au
- Transport and freightPublished
- Freight is not separately promised as an owner entitlement.powerplus-energy.com.aupowerplus-energy.com.aupowerplus-energy.com.aupowerplus-energy.com.au
- Removal and reinstallationPublished
- Complete removal and reinstallation cover is not separately promised.powerplus-energy.com.aupowerplus-energy.com.aupowerplus-energy.com.aupowerplus-energy.com.au
- Registration conditionsPublished
- Registration, connectivity and operating conditions apply.powerplus-energy.com.aupowerplus-energy.com.aupowerplus-energy.com.aupowerplus-energy.com.au
- TransferabilityPublished
- No subsequent-owner transfer right was found in the governing terms.powerplus-energy.com.aupowerplus-energy.com.aupowerplus-energy.com.aupowerplus-energy.com.au
- governing_warrantyPublished
- The later Whispr warranty statement, version 4.0 dated 2 October 2025, states a ten-year on-site warranty from installation subject to its published cap and conditions, and is treated as the governing warranty instrument.powerplus-energy.com.au
- document_conflictPublished
- The July 2025 installation manual describes a five-year plus five-year period measured from shipment, which conflicts with the later warranty statement. The later warranty statement governs, but the conflicting manual language remains a buyer-facing document risk.powerplus-energy.com.aupowerplus-energy.com.au
- warranty_counterpartyPublished
- The governing warranty statement names PPE Whispr Division Pty Ltd as the warranty counterparty.powerplus-energy.com.au
- direct_claim_routePublished
- PowerPlus Energy publishes an online claim route plus telephone and email contact details in the Whispr warranty materials.powerplus-energy.com.au
ESA G20GoodWe · AU priority 17Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement or equivalent hardware at GoodWe's option.goodwe.com.augoodwe.com.augoodwe.com.aucer.gov.aucer.gov.augoodwetechnology.zendesk.com
- LabourPublished
- Service rebates are conditional and do not establish full labour cover.goodwe.com.augoodwe.com.augoodwe.com.aucer.gov.aucer.gov.augoodwetechnology.zendesk.com
- Transport and freightPublished
- Transport support is conditional and capped.goodwe.com.augoodwe.com.augoodwe.com.aucer.gov.aucer.gov.augoodwetechnology.zendesk.com
- Removal and reinstallationPublished
- Removal and reinstallation are not an unconditional entitlement.goodwe.com.augoodwe.com.augoodwe.com.aucer.gov.aucer.gov.augoodwetechnology.zendesk.com
- Registration conditionsPublished
- Authorised supply, installation and monitoring conditions apply.goodwe.com.augoodwe.com.augoodwe.com.aucer.gov.aucer.gov.augoodwetechnology.zendesk.com
- TransferabilityPublished
- No subsequent-owner transfer right was found in the governing terms.goodwe.com.augoodwe.com.augoodwe.com.aucer.gov.aucer.gov.augoodwetechnology.zendesk.com
- support_response_targetPublished
- GoodWe states that its Australian service team will provide feedback within 48 hours. This is a feedback or contact target, not a claim decision, repair or remedy completion target.goodwe.com.au
ALP LV E1Growatt · AU priority 19Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Growatt's discretion: repair, on-site repair or exchange for an age-equivalent replacement.au.growatt.comau.growatt.comau.growatt.comcer.gov.au
- LabourPublished
- Labour and other claim expenditure are expressly excluded beyond statutory rights.au.growatt.comau.growatt.comau.growatt.comcer.gov.au
- Transport and freightPublished
- Logistics fees are expressly excluded beyond statutory rights.au.growatt.comau.growatt.comau.growatt.comcer.gov.au
- Removal and reinstallationPublished
- Removal and reinstallation are not promised and labour expenditure is excluded.au.growatt.comau.growatt.comau.growatt.comcer.gov.au
- Registration conditionsPublished
- Original purchase and installation evidence, monitoring and prompt notice apply. Without monitoring, the warranty is reduced to three years.au.growatt.comau.growatt.comau.growatt.comcer.gov.au
- TransferabilityPublished
- The governing E1 warranty states that it is non-transferable.au.growatt.comau.growatt.comau.growatt.comcer.gov.au
- replacement_dispatch_targetPublished
- Growatt states that it generally dispatches a service replacement within five business days. This is a dispatch target within the service process, subject to stock and process conditions; it is not a claim-approval or completed-remedy target.au.growatt.com
- post_warranty_spare_partsPublished
- Growatt states that paid spare parts remain available after warranty under the pricing conditions published on its Australian warranty page.au.growatt.com
- discontinuation_noticePublished
- Growatt states that the direct purchaser will be informed at least six months before production of a product or accessory ceases. The stated recipient is the direct purchaser, not necessarily the end user.au.growatt.com
DeepBlue 5.0 162-cellJA Solar · AU priority 16Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Not published in a current exact-family Australian governing instrument; no credit awarded.cer.gov.aucdn.enfsolar.comjasolar.comjasolar.comjasolar.com
- LabourPublished
- Not published in a current exact-family Australian governing instrument; no credit awarded.cer.gov.aucdn.enfsolar.comjasolar.comjasolar.comjasolar.com
- Transport and freightPublished
- Not published in a current exact-family Australian governing instrument; no credit awarded.cer.gov.aucdn.enfsolar.comjasolar.comjasolar.comjasolar.com
- Removal and reinstallationPublished
- Not published in a current exact-family Australian governing instrument; no credit awarded.cer.gov.aucdn.enfsolar.comjasolar.comjasolar.comjasolar.com
- Registration conditionsPublished
- Not published in a current exact-family Australian governing instrument; no credit awarded.cer.gov.aucdn.enfsolar.comjasolar.comjasolar.comjasolar.com
- TransferabilityPublished
- Not published in a current exact-family Australian governing instrument; no credit awarded.cer.gov.aucdn.enfsolar.comjasolar.comjasolar.comjasolar.com
IQ Battery 5P FlexPhaseEnphase · AU priority 16Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement, or depreciated purchase-price refund under the governing terms.enphase.comenphase.comenphase.comenphase.comcer.gov.aucer.gov.au
- LabourPublished
- Removal, reinstallation, and electrical troubleshooting labour are not unconditional limited-warranty entitlements.enphase.comenphase.comenphase.comenphase.comcer.gov.aucer.gov.au
- Transport and freightPublished
- Eligible RMA return and repaired or replacement-product shipping are covered under the published process.enphase.comenphase.comenphase.comenphase.comcer.gov.aucer.gov.au
- Removal and reinstallationPublished
- Not included in the limited warranty; a separate capped installer reimbursement program has its own eligibility conditions.enphase.comenphase.comenphase.comenphase.comcer.gov.aucer.gov.au
- Registration conditionsPublished
- Activation, authorised supply, and the governing registration and connectivity conditions apply.enphase.comenphase.comenphase.comenphase.comcer.gov.aucer.gov.au
- TransferabilityPublished
- Conditional same-site transfer with form and fee within 30 days.enphase.comenphase.comenphase.comenphase.comcer.gov.aucer.gov.au
Single Phase 5NeoVolt · AU priority 17Published0Reviewed absence0Not applicable1Open
- RemedyPublished
- On-site or service-centre repair, or replacement at Bytewatt's option.neovoltess.comneovoltess.comneovoltess.com
- LabourPublished
- The installer rebate is conditional and not full labour cover.neovoltess.comneovoltess.comneovoltess.com
- Transport and freightPublished
- Replacement dispatch and return conditions apply; full freight cover is not promised.neovoltess.comneovoltess.comneovoltess.com
- Removal and reinstallationPublished
- Removal and reinstallation are not promised.neovoltess.comneovoltess.comneovoltess.com
- Registration conditionsPublished
- Authorised installation, claim evidence and RMA conditions apply.neovoltess.comneovoltess.comneovoltess.com
- TransferabilityPublished
- No clear later-owner transfer process was found in the governing terms.neovoltess.comneovoltess.comneovoltess.com
- warranty_counterpartyOpen
- The reviewed warranty document uses Bytewatt counterparty language, while the Australian site presents NeoVolt and a local distribution route. A clear Australian voluntary-warranty legal counterparty was not established, and the distributor must not be inferred to be the warrantor.neovolt.auneovoltess.com
- direct_claim_routePublished
- The reviewed warranty document publishes a claim and RMA route, but the unresolved Australian warranty-counterparty boundary limits confidence in who owns the local remedy obligation.neovolt.auneovoltess.com
APX S0 + MIN XH2Growatt · AU priority 19Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair or replacement is available at Growatt's discretion; later-term remedies may include a prorated buyback or customer contribution.au.growatt.comau.growatt.comau.growatt.comau.growatt.comau.growatt.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- LabourPublished
- Labour is not an unconditional warranty entitlement.au.growatt.comau.growatt.comau.growatt.comau.growatt.comau.growatt.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- Transport and freightPublished
- Transport and logistics are not an unconditional warranty entitlement.au.growatt.comau.growatt.comau.growatt.comau.growatt.comau.growatt.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- Removal and reinstallationPublished
- Removal and reinstallation costs are not unconditionally covered.au.growatt.comau.growatt.comau.growatt.comau.growatt.comau.growatt.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- Registration conditionsPublished
- Continuous monitoring is required; without it the published warranty term reduces to three years.au.growatt.comau.growatt.comau.growatt.comau.growatt.comau.growatt.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- TransferabilityPublished
- The governing warranty states that coverage is non-transferable.au.growatt.comau.growatt.comau.growatt.comau.growatt.comau.growatt.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- replacement_dispatch_targetPublished
- Growatt states that it generally dispatches a service replacement within five business days. This is a dispatch target within the service process, subject to stock and process conditions; it is not a claim-approval or completed-remedy target.au.growatt.com
- post_warranty_spare_partsPublished
- Growatt states that paid spare parts remain available after warranty under the pricing conditions published on its Australian warranty page.au.growatt.com
- discontinuation_noticePublished
- Growatt states that the direct purchaser will be informed at least six months before production of a product or accessory ceases. The stated recipient is the direct purchaser, not necessarily the end user.au.growatt.com
Symo GEN24 Plus SCFronius · AU priority 26Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair or replacement under the applicable Fronius Warranty Plus terms.fronius.comfronius.commanuals.fronius.comfronius.comfronius.comfronius.comcleanenergycouncil.org.au
- LabourPublished
- Approved service labour is covered by Warranty Plus.fronius.comfronius.commanuals.fronius.comfronius.comfronius.comfronius.comcleanenergycouncil.org.au
- Transport and freightPublished
- Transport is covered within the Australian Warranty Plus scope and governing conditions.fronius.comfronius.commanuals.fronius.comfronius.comfronius.comfronius.comcleanenergycouncil.org.au
- Removal and reinstallationPublished
- Approved service is covered; site work remains subject to the warranty process and authorised service scope.fronius.comfronius.commanuals.fronius.comfronius.comfronius.comfronius.comcleanenergycouncil.org.au
- Registration conditionsPublished
- Solar.web product registration is required within the published eligibility window for the 10-year term.fronius.comfronius.commanuals.fronius.comfronius.comfronius.comfronius.comcleanenergycouncil.org.au
- TransferabilityPublished
- The remaining claim rights pass with ownership of the covered inverter.fronius.comfronius.commanuals.fronius.comfronius.comfronius.comfronius.comcleanenergycouncil.org.au
SigenStor EC 10.0 SPSigenergy · AU priority 26Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- On-site repair or replacement for an accepted claim.cleanenergycouncil.org.ausigenergy.comsigenergy.comsigenergy.comsigenergy.com
- LabourPublished
- Necessary approved labour and basic travel are covered.cleanenergycouncil.org.ausigenergy.comsigenergy.comsigenergy.comsigenergy.com
- Transport and freightPublished
- Normal freight is covered.cleanenergycouncil.org.ausigenergy.comsigenergy.comsigenergy.comsigenergy.com
- Removal and reinstallationPublished
- Approved removal and reinstallation are covered.cleanenergycouncil.org.ausigenergy.comsigenergy.comsigenergy.comsigenergy.com
- Registration conditionsPublished
- A five-year extension to 15 years must be activated within 12 months.cleanenergycouncil.org.ausigenergy.comsigenergy.comsigenergy.comsigenergy.com
- TransferabilityPublished
- Transfers with the equipment while it remains at the original installation site.cleanenergycouncil.org.ausigenergy.comsigenergy.comsigenergy.comsigenergy.com
SigenStor EC TPSigenergy · AU priority 26Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Configuration repair, software update, parts repair or functionally equivalent replacement at Sigenergy discretion.sigenergy.comsigenergy.comcleanenergycouncil.org.aucer.gov.au
- LabourPublished
- Onsite repair, removal and reinstallation labour are covered.sigenergy.comsigenergy.comcleanenergycouncil.org.aucer.gov.au
- Transport and freightPublished
- Normal ground freight, customs duties and return freight are covered.sigenergy.comsigenergy.comcleanenergycouncil.org.aucer.gov.au
- Removal and reinstallationPublished
- Covered as onsite labour, subject to the validated claim process.sigenergy.comsigenergy.comcleanenergycouncil.org.aucer.gov.au
- Registration conditionsPublished
- The term begins from installation and registration, invoice evidence, or the fallback manufacturing-date rule.sigenergy.comsigenergy.comcleanenergycouncil.org.aucer.gov.au
- TransferabilityPublished
- Transfer is permitted at the original installation site.sigenergy.comsigenergy.comcleanenergycouncil.org.aucer.gov.au
SBHSungrow · AU priority 28Published0Reviewed absence0Not applicable1Open
- RemedyPublished
- Repair, equivalent replacement or depreciated refund at Sungrow's option.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.aucer.gov.auservice.sungrowpower.com.auabr.business.gov.au
- LabourPublished
- A standard service rebate contributes to approved repair labour; travel, subsistence and full installation costs are excluded.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.aucer.gov.auservice.sungrowpower.com.auabr.business.gov.au
- Transport and freightPublished
- Standard ground freight is covered up to AUD 200 for an approved claim.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.aucer.gov.auservice.sungrowpower.com.auabr.business.gov.au
- Removal and reinstallationPublished
- No unconditional removal and reinstallation entitlement is stated beyond the standard service rebate.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.aucer.gov.auservice.sungrowpower.com.auabr.business.gov.au
- Registration conditionsPublished
- Portal registration is encouraged; iSolarCloud monitoring and complete performance data are material warranty conditions.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.aucer.gov.auservice.sungrowpower.com.auabr.business.gov.au
- TransferabilityPublished
- The warranty is limited to the original purchaser or supplied end user and is otherwise non-transferable.sungrowpower.cominfo-support.sungrowpower.comservice.sungrowpower.com.aucer.gov.auservice.sungrowpower.com.auabr.business.gov.au
- conditional_service_rebatePublished
- Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.service.sungrowpower.com.au
- service_rebate_payment_targetPublished
- Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.service.sungrowpower.com.au
- service_rebate_scheduleOpen
- The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.service.sungrowpower.com.au
H3-ProFoxESS · AU priority 26Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- FoxESS may repair onsite or at a service centre, or replace with the closest current product.au.fox-ess.comau.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auau.fox-ess.com
- LabourPublished
- An installer service rebate may be approved, but its amount and eligible work are not stated; travel, onsite installation, modification and maintenance are excluded.au.fox-ess.comau.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auau.fox-ess.com
- Transport and freightPublished
- Eligible road transport to one specified address may be provided; express and onward shipping are excluded.au.fox-ess.comau.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auau.fox-ess.com
- Removal and reinstallationPublished
- Unrestricted removal and reinstallation cover is not stated.au.fox-ess.comau.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auau.fox-ess.com
- Registration conditionsPublished
- Registration is recommended for standard cover and required for FoxPlus; the FoxPlus section contains a conflicting 72-month standard-period reference.au.fox-ess.comau.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auau.fox-ess.com
- TransferabilityPublished
- No automatic subsequent-owner transfer right is stated.au.fox-ess.comau.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auau.fox-ess.com
SG RTSungrow · AU priority 28Published0Reviewed absence0Not applicable1Open
- RemedyPublished
- Repair or replacement for an approved claim.info-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- LabourPublished
- A standard service rebate contributes to approved removal and replacement labour.info-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- Transport and freightPublished
- Standard freight is covered.info-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- Removal and reinstallationPublished
- Approved service labour is supported through the published rebate.info-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- Registration conditionsPublished
- This family is eligible for time-limited parts-only or full-service extensions.info-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- TransferabilityPublished
- Transfers for the remaining term with original purchase evidence.info-support.sungrowpower.comservice.sungrowpower.com.auservice.sungrowpower.com.auservice.sungrowpower.com.au
- conditional_service_rebatePublished
- Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.service.sungrowpower.com.au
- service_rebate_payment_targetPublished
- Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.service.sungrowpower.com.au
- service_rebate_scheduleOpen
- The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.service.sungrowpower.com.au
Hyper-ion Pro 66-cellRisen · AU priority 26Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Risen's choice: repair or replacement with a new or remanufactured equivalent.risenenergy.com.aurisenenergy.com.aujp.risenenergy.com
- LabourPublished
- Parts and labour for Risen's repair or replacement remedy are covered, but site removal and installation work are excluded.risenenergy.com.aurisenenergy.com.aujp.risenenergy.com
- Transport and freightPublished
- After prior return authorization, Risen covers return and reshipment costs according to the Incoterms previously used between supplier and purchaser.risenenergy.com.aurisenenergy.com.aujp.risenenergy.com
- Removal and reinstallationPublished
- Removal, installation and reinstallation costs are not covered.risenenergy.com.aurisenenergy.com.aujp.risenenergy.com
- Registration conditionsPublished
- No product pre-registration requirement is stated. A claim requires proof of purchase, product and defect information, and prior authorization before return.risenenergy.com.aurisenenergy.com.aujp.risenenergy.com
- TransferabilityPublished
- Transfers to a new legal owner with the original proof of purchase while the modules remain at the original site and the prior owner has not breached the warranty.risenenergy.com.aurisenenergy.com.aujp.risenenergy.com
Tiger Neo III 48QL6-DVJinko Solar · AU priority 26Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Jinko's choice: repair, replacement, additional modules, residual-value refund, or payment for a warranted power shortfall.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.aucer.gov.aucer.gov.auabr.business.gov.au
- LabourPublished
- Jinko may carry out its selected repair project, but customer inspection, diagnosis, removal and reinstallation costs are not covered.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.aucer.gov.aucer.gov.auabr.business.gov.au
- Transport and freightPublished
- Jinko bears shipping for additional, repaired or replacement modules. Unapproved returns are at the customer's risk and testing costs can be recovered from the customer when no breach is found.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.aucer.gov.aucer.gov.auabr.business.gov.au
- Removal and reinstallationPublished
- Dismantling, repacking, installation and reinstallation costs are borne by the customer.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.aucer.gov.aucer.gov.auabr.business.gov.au
- Registration conditionsPublished
- No pre-registration requirement is stated. A claim requires written notice and an online filing within 30 days after discovery, with purchase, serial, site and defect evidence.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.aucer.gov.aucer.gov.auabr.business.gov.au
- TransferabilityPublished
- The complete warranty may be assigned after written notice and full payment. Jinko may require the new owner to execute an assignment agreement.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.aucer.gov.aucer.gov.auabr.business.gov.au
X1 Hybrid 3PHAnker SOLIX · AU priority 26Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Replacement parts or replacement units, which may be refurbished or functionally equivalent; refund is reserved for limited circumstances stated in the policy.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.comcleanenergycouncil.org.aucleanenergycouncil.org.aucleanenergycouncil.org.au
- LabourPublished
- Dismantling, installation and troubleshooting costs are excluded.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.comcleanenergycouncil.org.aucleanenergycouncil.org.aucleanenergycouncil.org.au
- Transport and freightPublished
- Anker supplies return instructions and delivers a repaired or replacement product in the original country; buyer-arranged transport damage is excluded.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.comcleanenergycouncil.org.aucleanenergycouncil.org.aucleanenergycouncil.org.au
- Removal and reinstallationPublished
- Dismantling, reinstallation and moving the device to a new location are excluded.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.comcleanenergycouncil.org.aucleanenergycouncil.org.aucleanenergycouncil.org.au
- Registration conditionsPublished
- Proof of purchase, serial number and defect details are required. Warranty applies to direct or authorised-reseller purchases; other reseller purchases require confirmation.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.comcleanenergycouncil.org.aucleanenergycouncil.org.aucleanenergycouncil.org.au
- TransferabilityPublished
- The policy is restricted to the original country of purchase and does not publish an automatic transfer right for a later property owner.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.comcleanenergycouncil.org.aucleanenergycouncil.org.aucleanenergycouncil.org.au
ReservaFronius · AU priority 26Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair or replacement under Fronius Warranty Plus.fronius.comfronius.comfronius.com
- LabourPublished
- Approved removal and replacement labour is covered.fronius.comfronius.comfronius.com
- Transport and freightPublished
- Normal domestic shipping is covered.fronius.comfronius.comfronius.com
- Removal and reinstallationPublished
- Approved removal and replacement are covered; additional travel is excluded.fronius.comfronius.comfronius.com
- Registration conditionsPublished
- Warranty Plus registration and the country-group conditions apply.fronius.comfronius.comfronius.com
- TransferabilityPublished
- The remaining warranty automatically transfers with the covered product.fronius.comfronius.comfronius.com
Three Phase 10NeoVolt · AU priority 27Published0Reviewed absence0Not applicable1Open
- RemedyPublished
- On-site or service-centre repair, or replacement at Bytewatt's option.neovoltess.comneovoltess.comneovoltess.com
- LabourPublished
- The installer rebate is conditional and not full labour cover.neovoltess.comneovoltess.comneovoltess.com
- Transport and freightPublished
- Replacement dispatch and return conditions apply; full freight cover is not promised.neovoltess.comneovoltess.comneovoltess.com
- Removal and reinstallationPublished
- Removal and reinstallation are not promised.neovoltess.comneovoltess.comneovoltess.com
- Registration conditionsPublished
- Authorised installation, claim evidence and RMA conditions apply.neovoltess.comneovoltess.comneovoltess.com
- TransferabilityPublished
- No clear later-owner transfer process was found in the governing terms.neovoltess.comneovoltess.comneovoltess.com
- warranty_counterpartyOpen
- The reviewed warranty document uses Bytewatt counterparty language, while the Australian site presents NeoVolt and a local distribution route. A clear Australian voluntary-warranty legal counterparty was not established, and the distributor must not be inferred to be the warrantor.neovolt.auneovoltess.com
- direct_claim_routePublished
- The reviewed warranty document publishes a claim and RMA route, but the unresolved Australian warranty-counterparty boundary limits confidence in who owns the local remedy obligation.neovolt.auneovoltess.com
Tiger Neo III 51QL6-DV 51-cellJinko Solar · AU priority 26Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Jinko's choice: repair, replacement, additional modules, residual-value refund, or payment for a warranted power shortfall.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.aucer.gov.aucer.gov.auabr.business.gov.au
- LabourPublished
- The warranty does not cover customer inspection, diagnosis, removal or reinstallation costs.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.aucer.gov.aucer.gov.auabr.business.gov.au
- Transport and freightPublished
- Jinko bears shipping for additional, repaired or replacement modules and any module it elects to retrieve.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.aucer.gov.aucer.gov.auabr.business.gov.au
- Removal and reinstallationPublished
- Dismantling, repacking, installation and reinstallation costs remain with the customer.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.aucer.gov.aucer.gov.auabr.business.gov.au
- Registration conditionsPublished
- No pre-registration is stated. Claims require written notice and online filing within 30 days after discovery, with purchase, serial, site and defect evidence.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.aucer.gov.aucer.gov.auabr.business.gov.au
- TransferabilityPublished
- The whole warranty may be assigned after written notice, full payment and any assignment agreement reasonably requested by Jinko.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.aucer.gov.aucer.gov.auabr.business.gov.au
X1 Hybrid 1PHAnker SOLIX · AU priority 26Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Replacement parts or replacement units, which may be refurbished or functionally equivalent; refund is reserved for limited circumstances stated in the policy.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.comcleanenergycouncil.org.aucleanenergycouncil.org.aucleanenergycouncil.org.au
- LabourPublished
- Dismantling, installation and troubleshooting costs are excluded.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.comcleanenergycouncil.org.aucleanenergycouncil.org.aucleanenergycouncil.org.au
- Transport and freightPublished
- Anker supplies return instructions and delivers a repaired or replacement product in the original country; buyer-arranged transport damage is excluded.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.comcleanenergycouncil.org.aucleanenergycouncil.org.aucleanenergycouncil.org.au
- Removal and reinstallationPublished
- Dismantling, reinstallation and moving the device to a new location are excluded.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.comcleanenergycouncil.org.aucleanenergycouncil.org.aucleanenergycouncil.org.au
- Registration conditionsPublished
- Proof of purchase, serial number and defect details are required. Warranty applies to direct or authorised-reseller purchases; other reseller purchases require confirmation.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.comcleanenergycouncil.org.aucleanenergycouncil.org.aucleanenergycouncil.org.au
- TransferabilityPublished
- The policy is restricted to the original country of purchase and does not publish an automatic transfer right for a later property owner.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.comcleanenergycouncil.org.aucleanenergycouncil.org.aucleanenergycouncil.org.au
X1 AC-coupledAnker SOLIX · AU priority 26Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Replacement parts or replacement units, which may be refurbished or functionally equivalent; refund is reserved for limited circumstances stated in the policy.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.com
- LabourPublished
- Dismantling, installation and troubleshooting costs are excluded.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.com
- Transport and freightPublished
- Anker supplies return instructions and delivers a repaired or replacement product in the original country; buyer-arranged transport damage is excluded.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.com
- Removal and reinstallationPublished
- Dismantling, reinstallation and moving the device to a new location are excluded.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.com
- Registration conditionsPublished
- Proof of purchase, serial number and defect evidence are required. The policy applies to direct or authorised-reseller purchases and the claim must proceed through Anker's documented process.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.com
- TransferabilityPublished
- The policy is restricted to the original country of purchase and does not publish an automatic transfer right for a later property owner.salesforce-knowledge-download.s3.us-west-2.amazonaws.comankersolix.comankersolix.com
Hybrid Battery Max BE21HVRedback Technologies · AU priority 26Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair or replacement, either onsite by a Redback or qualified technician or offsite at an authorised facility.digital.redbacktech.comdigital.redbacktech.comdigital.redbacktech.comcer.gov.aucer.gov.auabr.business.gov.audigital.redbacktech.comabr.business.gov.au
- LabourPublished
- Onsite or offsite repair labour is included in the stated remedy for an accepted claim; rejected claims may be invoiced.digital.redbacktech.comdigital.redbacktech.comdigital.redbacktech.comcer.gov.aucer.gov.auabr.business.gov.audigital.redbacktech.comabr.business.gov.au
- Transport and freightPublished
- Transport damage is excluded and unconditional freight reimbursement is not separately promised.digital.redbacktech.comdigital.redbacktech.comdigital.redbacktech.comcer.gov.aucer.gov.auabr.business.gov.audigital.redbacktech.comabr.business.gov.au
- Removal and reinstallationPublished
- Relocation without prior written approval invalidates the warranty.digital.redbacktech.comdigital.redbacktech.comdigital.redbacktech.comcer.gov.aucer.gov.auabr.business.gov.audigital.redbacktech.comabr.business.gov.au
- Registration conditionsPublished
- Internet monitoring is required for ten years; without it the term is five years.digital.redbacktech.comdigital.redbacktech.comdigital.redbacktech.comcer.gov.aucer.gov.auabr.business.gov.audigital.redbacktech.comabr.business.gov.au
- TransferabilityPublished
- Transfers at the original installation after the new owner registers with Redback; relocation requires prior written approval.digital.redbacktech.comdigital.redbacktech.comdigital.redbacktech.comcer.gov.aucer.gov.auabr.business.gov.audigital.redbacktech.comabr.business.gov.au
Smile M5AlphaESS · AU priority 28Published0Reviewed absence0Not applicable1Open
- RemedyPublished
- Repair or replacement at AlphaESS's option.alphaess.aucdn.shopify.comcdn.shopify.com
- LabourPublished
- Installer labour and recommissioning are not promised.alphaess.aucdn.shopify.comcdn.shopify.com
- Transport and freightPublished
- Replacement-parts freight is covered for an accepted claim.alphaess.aucdn.shopify.comcdn.shopify.com
- Removal and reinstallationPublished
- Removal and reinstallation are not promised.alphaess.aucdn.shopify.comcdn.shopify.com
- Registration conditionsPublished
- Initial serial registration, connectivity and eligible installation are required.alphaess.aucdn.shopify.comcdn.shopify.com
- TransferabilityPublished
- Transfers automatically with the building while the system remains installed; ownership evidence may be required.alphaess.aucdn.shopify.comcdn.shopify.com
- direct_claim_routePublished
- AlphaESS publishes a cloud-based complaint route with Australian email and telephone fallbacks for warranty support.alphaess.aualphaess.au
- post_warranty_servicePublished
- The Australian warranty framework describes discretionary paid out-of-warranty service; availability and cost are not guaranteed as a fixed remedy.alphaess.aucdn.shopify.com
- service_addressOpen
- The reviewed warranty PDF and the current Australian contact page publish different premises. Alpha ESS Australia Pty Ltd remains the named local entity, but the operative service address requires confirmation against the current claim route.alphaess.aualphaess.au
S6-GR1PSolis · AU priority 28Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement, refund or credit at Solis's option.solisinverters.ausolisinverters.ausolisinverters.ausolisinverters.au
- LabourPublished
- Removal and installation labour are excluded unless separately agreed.solisinverters.ausolisinverters.ausolisinverters.ausolisinverters.au
- Transport and freightPublished
- Transport is excluded unless separately agreed.solisinverters.ausolisinverters.ausolisinverters.ausolisinverters.au
- Removal and reinstallationPublished
- Removal and reinstallation are excluded unless separately agreed.solisinverters.ausolisinverters.ausolisinverters.ausolisinverters.au
- Registration conditionsPublished
- The further five years require SolisCloud; paid 10, 15 and 20-year options are available.solisinverters.ausolisinverters.ausolisinverters.ausolisinverters.au
- TransferabilityPublished
- No automatic transfer right was found; any transfer requires Solis's written approval.solisinverters.ausolisinverters.ausolisinverters.ausolisinverters.au
- direct_claim_routePublished
- Solis Australasia publishes a direct after-sales service form plus Australian telephone and email routes.solisinverters.au
- uncollected_repair_conditionPublished
- Solis states that it accepts no custody responsibility for a repaired unit left uncollected for more than 90 days after check-in.solisinverters.au
Ultra T 2.0 108 half-cellSuntech · AU priority 28Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Suntech's choice: repair, replacement, additional modules for a power shortfall, or the warranty's value-based refund.suntech-power.com.ausuntech-power.comsuntech-power.com
- LabourPublished
- The voluntary warranty does not promise separate on-site labour reimbursement.suntech-power.com.ausuntech-power.comsuntech-power.com
- Transport and freightPublished
- Reasonable documented sea freight for an authorized return and reshipment is reimbursed only with prior Suntech customer-service authorization.suntech-power.com.ausuntech-power.comsuntech-power.com
- Removal and reinstallationPublished
- Installation, removal and reinstallation costs are excluded.suntech-power.com.ausuntech-power.comsuntech-power.com
- Registration conditionsPublished
- No product pre-registration requirement is stated. Claims require prompt notice to the installer, authorized distributor or Suntech, with invoice, serial, site and defect evidence.suntech-power.com.ausuntech-power.comsuntech-power.com
- TransferabilityPublished
- Transfers while the modules remain at the original installation location. Moving a module from its original destination continent requires written permission.suntech-power.com.ausuntech-power.comsuntech-power.com
- support_response_targetPublished
- Suntech states that it will make contact within three working days after submission through its contact form. This is a contact target, not a warranty decision, repair or remedy completion target.suntech-power.com
- australian_service_entitiesPublished
- Suntech publishes Australian service entities and contact routes on its official contact page.suntech-power.com
Sable BTE-BG 48-cellSeraphim · AU priority 27Published1Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement or another remedy under the governing terms.seraphim-energy.comseraphim-energy.comseraphim-energy.comcleanenergycouncil.org.au
- LabourPublished
- Installation, removal and reinstallation are excluded.seraphim-energy.comseraphim-energy.comseraphim-energy.comcleanenergycouncil.org.au
- Transport and freightPublished
- Reasonable documented shipping is reimbursable only with Seraphim customer-service authorisation; customs and transit insurance are excluded.seraphim-energy.comseraphim-energy.comseraphim-energy.comcleanenergycouncil.org.au
- Removal and reinstallationPublished
- Installation, removal and reinstallation are excluded.seraphim-energy.comseraphim-energy.comseraphim-energy.comcleanenergycouncil.org.au
- Registration conditionsPublished
- No separate product-registration condition was located in the governing exact-family warranty.seraphim-energy.comseraphim-energy.comseraphim-energy.comcleanenergycouncil.org.au
- TransferabilityPublished
- Transfer is conditional on the modules remaining at their original registered location; moving them from the original continent of destination voids the warranty.seraphim-energy.comseraphim-energy.comseraphim-energy.comcleanenergycouncil.org.au
- removal_reinstallationPublished
- The governing product warranty excludes removal and reinstallation costs; it does not establish manufacturer-funded site labour for those activities.seraphim-energy.com
- registrationReviewed absence
- No product-registration condition was identified in the reviewed governing warranty instrument.seraphim-energy.com
B2 HV + H2SAJ · AU priority 28Published1Reviewed absence0Not applicable0Open
- RemedyPublished
- SAJ may repair or replace an eligible defective product under the governing terms.saj-electric.com.ausaj-electric.comsaj-electric.com.ausaj-electric.comsaj-electric.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- LabourPublished
- Unconditional full-term labour coverage was not established and is not credited.saj-electric.com.ausaj-electric.comsaj-electric.com.ausaj-electric.comsaj-electric.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- Transport and freightPublished
- Unconditional full-term transport coverage was not established and is not credited.saj-electric.com.ausaj-electric.comsaj-electric.com.ausaj-electric.comsaj-electric.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- Removal and reinstallationPublished
- Unconditional removal and reinstallation coverage was not established and is not credited.saj-electric.com.ausaj-electric.comsaj-electric.com.ausaj-electric.comsaj-electric.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- Registration conditionsPublished
- The product must be installed within the stated six-month window and a warning or failure must be reported within 30 days.saj-electric.com.ausaj-electric.comsaj-electric.com.ausaj-electric.comsaj-electric.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- TransferabilityPublished
- An automatic transfer right was not established in the reviewed governing document.saj-electric.com.ausaj-electric.comsaj-electric.com.ausaj-electric.comsaj-electric.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- replacement_conditionPublished
- SAJ states that a warranty replacement may be non-new provided that it meets the applicable specification.au.saj-electric.com
- discontinued_product_remedyPublished
- If the covered product is no longer manufactured, SAJ may provide a functionally equivalent product or a market-value refund at its option.au.saj-electric.com
- transferabilityReviewed absence
- The reviewed instrument may request proof of subsequent ownership, but it does not establish unrestricted warranty transferability.au.saj-electric.com
Primo GEN24 PlusFronius · AU priority 36Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair or replacement under Fronius Warranty Plus.fronius.comdownloads.fronius.comfronius.comfronius.com
- LabourPublished
- Approved service labour is covered.fronius.comdownloads.fronius.comfronius.comfronius.com
- Transport and freightPublished
- Normal national transport is covered.fronius.comdownloads.fronius.comfronius.comfronius.com
- Removal and reinstallationPublished
- Approved replacement service is covered under Warranty Plus.fronius.comdownloads.fronius.comfronius.comfronius.com
- Registration conditionsPublished
- Product registration secures Warranty Plus; paid extension to 15 years is time-limited.fronius.comdownloads.fronius.comfronius.comfronius.com
- TransferabilityPublished
- The remaining claim rights pass with ownership of the covered inverter.fronius.comdownloads.fronius.comfronius.comfronius.com
Powerwall 3Tesla · AU priority 36Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, equivalent replacement or market-price refund at Tesla's option.tesla.comenergylibrary.tesla.comenergylibrary.tesla.comenergylibrary.tesla.comtesla.comcer.gov.aucer.gov.autesla.comabr.business.gov.auabr.business.gov.au
- LabourPublished
- The voluntary warranty does not promise a general labour reimbursement entitlement.tesla.comenergylibrary.tesla.comenergylibrary.tesla.comenergylibrary.tesla.comtesla.comcer.gov.aucer.gov.autesla.comabr.business.gov.auabr.business.gov.au
- Transport and freightPublished
- An RMA is required and no unconditional owner freight reimbursement is stated.tesla.comenergylibrary.tesla.comenergylibrary.tesla.comenergylibrary.tesla.comtesla.comcer.gov.aucer.gov.autesla.comabr.business.gov.auabr.business.gov.au
- Removal and reinstallationPublished
- Removal and reinstallation costs are not expressly promised; relocation requires Tesla's written consent.tesla.comenergylibrary.tesla.comenergylibrary.tesla.comenergylibrary.tesla.comtesla.comcer.gov.aucer.gov.autesla.comabr.business.gov.auabr.business.gov.au
- Registration conditionsPublished
- Registration and extended internet connectivity are required for the full term; cover may reduce to at least four years if they are not maintained.tesla.comenergylibrary.tesla.comenergylibrary.tesla.comenergylibrary.tesla.comtesla.comcer.gov.aucer.gov.autesla.comabr.business.gov.auabr.business.gov.au
- TransferabilityPublished
- A subsequent owner may claim with proof of ownership; Tesla's Australian registration workflow provides an Initiate Transfer process in the Tesla app. Unapproved relocation from the original site can void cover.tesla.comenergylibrary.tesla.comenergylibrary.tesla.comenergylibrary.tesla.comtesla.comcer.gov.aucer.gov.autesla.comabr.business.gov.auabr.business.gov.au
X3-HYB G4 ProSolaX · AU priority 36Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Software correction, repair on or off site, or an equivalent replacement at SolaX's option.au.solaxpower.comau.solaxpower.comsolaxpower.comau.solaxpower.comau.solaxpower.comcleanenergycouncil.org.aucer.gov.au
- LabourPublished
- The policy permits on-site repair but does not promise an unlimited owner entitlement to third-party site labour.au.solaxpower.comau.solaxpower.comsolaxpower.comau.solaxpower.comau.solaxpower.comcleanenergycouncil.org.aucer.gov.au
- Transport and freightPublished
- Normal ground transport is covered in specified Australian areas up to AUD 200 per case; excess cost remains with the claimant.au.solaxpower.comau.solaxpower.comsolaxpower.comau.solaxpower.comau.solaxpower.comcleanenergycouncil.org.aucer.gov.au
- Removal and reinstallationPublished
- Full removal and reinstallation cost is not stated as an unconditional entitlement.au.solaxpower.comau.solaxpower.comsolaxpower.comau.solaxpower.comau.solaxpower.comcleanenergycouncil.org.aucer.gov.au
- Registration conditionsPublished
- Authorised supply, installation, activation and SolaXCloud warranty registration are required by the governing terms.au.solaxpower.comau.solaxpower.comsolaxpower.comau.solaxpower.comau.solaxpower.comcleanenergycouncil.org.aucer.gov.au
- TransferabilityPublished
- No automatic subsequent-owner transfer right was found in the governing terms.au.solaxpower.comau.solaxpower.comsolaxpower.comau.solaxpower.comau.solaxpower.comcleanenergycouncil.org.aucer.gov.au
CQ7FoxESS · AU priority 36Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement, refund or compensation at FoxESS discretion.au.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auau.fox-ess.com
- LabourPublished
- A service rebate may apply after approval and timely return; unconditional labour and reinstallation cover is not promised.au.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auau.fox-ess.com
- Transport and freightPublished
- FoxESS dispatches approved replacements, while the installer must return the failed product within 30 days; unconditional onward freight cover is not promised.au.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auau.fox-ess.com
- Removal and reinstallationPublished
- The service rebate is conditional and does not establish uncapped removal and reinstallation cover.au.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auau.fox-ess.com
- Registration conditionsPublished
- The product must be registered and connected to the FoxESS website when commissioned.au.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auau.fox-ess.com
- TransferabilityPublished
- No express subsequent-owner transfer right is stated; coverage is framed around the purchaser or end user at the installed site.au.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auau.fox-ess.com
SUN SG05 AU-AM2-PDeye · AU priority 36Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Deye may repair or replace using new or reconditioned parts or products.hqcdn.hqsmartcloud.comau.deyeinverter.comau.deyeinverter.comhqcdn.hqsmartcloud.comcer.gov.au
- LabourPublished
- Repair labour applies in years one to five; uninstalling and reinstalling are excluded. Labour is excluded in years six to ten.hqcdn.hqsmartcloud.comau.deyeinverter.comau.deyeinverter.comhqcdn.hqsmartcloud.comcer.gov.au
- Transport and freightPublished
- Non-expedited shipment from Deye within Australia and New Zealand is covered; transport damage and broader freight are excluded or not stated.hqcdn.hqsmartcloud.comau.deyeinverter.comau.deyeinverter.comhqcdn.hqsmartcloud.comcer.gov.au
- Removal and reinstallationPublished
- Excluded.hqcdn.hqsmartcloud.comau.deyeinverter.comau.deyeinverter.comhqcdn.hqsmartcloud.comcer.gov.au
- Registration conditionsPublished
- No pre-registration condition is stated. Claims require serial, invoice, system and fault evidence and must be made within one month after failure.hqcdn.hqsmartcloud.comau.deyeinverter.comau.deyeinverter.comhqcdn.hqsmartcloud.comcer.gov.au
- TransferabilityPublished
- No automatic subsequent-owner transfer right is stated.hqcdn.hqsmartcloud.comau.deyeinverter.comau.deyeinverter.comhqcdn.hqsmartcloud.comcer.gov.au
Vertex S+ G3 78-cellTrina Solar · AU priority 36Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Trina's choice: repair, power-shortfall or residual-value refund, additional modules, or replacement with new or remanufactured products.www-cdn.trinasolar.comwww-cdn.trinasolar.comtrinasolar.comtrinasolar.comcer.gov.aucer.gov.auabr.business.gov.au
- LabourPublished
- Trina bears the direct cost of its chosen product repair. The voluntary warranty does not promise separate site labour or installation reimbursement.www-cdn.trinasolar.comwww-cdn.trinasolar.comtrinasolar.comtrinasolar.comcer.gov.aucer.gov.auabr.business.gov.au
- Transport and freightPublished
- Delivery transport for repaired, replacement or additional products is covered, excluding insurance, air freight, customs clearance, duties and specified buyer costs.www-cdn.trinasolar.comwww-cdn.trinasolar.comtrinasolar.comtrinasolar.comcer.gov.aucer.gov.auabr.business.gov.au
- Removal and reinstallationPublished
- Removal, handling, repacking, installation and reinstallation remain with the buyer under the voluntary warranty.www-cdn.trinasolar.comwww-cdn.trinasolar.comtrinasolar.comtrinasolar.comcer.gov.aucer.gov.auabr.business.gov.au
- Registration conditionsPublished
- No product pre-registration is stated. Australian purchases must be through an authorised reseller, and claims require ownership authority, purchase evidence, serials and defect evidence.www-cdn.trinasolar.comwww-cdn.trinasolar.comtrinasolar.comtrinasolar.comcer.gov.aucer.gov.auabr.business.gov.au
- TransferabilityPublished
- Transfers while the modules remain at the original installation location and have not been moved or disassembled.www-cdn.trinasolar.comwww-cdn.trinasolar.comtrinasolar.comtrinasolar.comcer.gov.aucer.gov.auabr.business.gov.au
DNS G3GoodWe · AU priority 37Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, parts supply or replacement at GoodWe's option.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.au
- LabourPublished
- Service rebates are conditional and not full-term labour cover.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.au
- Transport and freightPublished
- Ground freight is conditional and capped.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.au
- Removal and reinstallationPublished
- Removal and reinstallation are not an unconditional entitlement.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.au
- Registration conditionsPublished
- The further five-year parts period requires eligible installation, registration and SEMS connection.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.au
- TransferabilityPublished
- No subsequent-owner transfer right was found in the governing terms.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.au
- support_response_targetPublished
- GoodWe states that its Australian service team will provide feedback within 48 hours. This is a feedback or contact target, not a claim decision, repair or remedy completion target.goodwe.com.au
Quasar 108-cellPhono Solar · AU priority 36Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Phono Solar's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.phonosolar.com.auphonosolar.com.auphonosolar.com.auphonosolar.com.auphonosolar.com.au
- LabourPublished
- Phono Solar may carry out its selected repair, but the warranty does not promise reimbursement of independent or on-site labour.phonosolar.com.auphonosolar.com.auphonosolar.com.auphonosolar.com.auphonosolar.com.au
- Transport and freightPublished
- Reasonable documented sea freight for an authorized return and reshipment may be reimbursed with prior approval; customs clearance remains with the buyer and other delivery costs follow the original Incoterms.phonosolar.com.auphonosolar.com.auphonosolar.com.auphonosolar.com.auphonosolar.com.au
- Removal and reinstallationPublished
- Dismantling, repacking, installation and reinstallation costs are borne by the customer.phonosolar.com.auphonosolar.com.auphonosolar.com.auphonosolar.com.auphonosolar.com.au
- Registration conditionsPublished
- Phono Solar Australia's registration page says registration is optional. Claims still require prompt written notice plus purchase, serial, site and defect evidence.phonosolar.com.auphonosolar.com.auphonosolar.com.auphonosolar.com.auphonosolar.com.au
- TransferabilityPublished
- The complete warranty may transfer after written notice while the modules remain at the original site, all amounts are paid and the new owner accepts all terms.phonosolar.com.auphonosolar.com.auphonosolar.com.auphonosolar.com.auphonosolar.com.au
Vertex S+ NEG18R.25Trina Solar · AU priority 36Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Trinasolar's choice: repair, power-shortfall or residual-value refund, additional modules, or replacement with new or remanufactured products.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.com
- LabourPublished
- Trinasolar bears the direct cost of its chosen product repair. The voluntary warranty does not promise separate on-site labour or installation reimbursement.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.com
- Transport and freightPublished
- Delivery transport for repaired, replacement or additional products is covered, excluding insurance, air freight, customs clearance, duties and specified buyer costs.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.com
- Removal and reinstallationPublished
- Removal, handling, repacking, installation and reinstallation remain with the buyer.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.com
- Registration conditionsPublished
- No product pre-registration requirement is stated. Claims use Trinasolar's service portal and require ownership authority plus purchase and defect evidence; Australian purchases must be through an authorized reseller.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.com
- TransferabilityPublished
- The warranty transfers while the modules remain at the original installation location and have not been moved or disassembled.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.com
RESU PrimeLG Energy Solution · AU priority 36Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement with refurbished equal-value parts, an equivalent product or a depreciated refund at LG's option.lgessbattery.comlgessbattery.comlgessbattery.comlgessbattery.com
- LabourPublished
- Installation labour is not promised.lgessbattery.comlgessbattery.comlgessbattery.comlgessbattery.com
- Transport and freightPublished
- Ordinary claim freight is not an unconditional entitlement.lgessbattery.comlgessbattery.comlgessbattery.comlgessbattery.com
- Removal and reinstallationPublished
- Removal and reinstallation are not promised.lgessbattery.comlgessbattery.comlgessbattery.comlgessbattery.com
- Registration conditionsPublished
- Registration and internet access are required for the full term so LG can provide firmware updates; the warranty states at least five years without them.lgessbattery.comlgessbattery.comlgessbattery.comlgessbattery.com
- TransferabilityPublished
- No express subsequent-owner transfer right is stated.lgessbattery.comlgessbattery.comlgessbattery.comlgessbattery.com
Smile M10AlphaESS · AU priority 38Published0Reviewed absence0Not applicable1Open
- RemedyPublished
- Repair or replacement at AlphaESS's option.alphaess.aucdn.shopify.comcdn.shopify.com
- LabourPublished
- Installer labour and recommissioning are not promised.alphaess.aucdn.shopify.comcdn.shopify.com
- Transport and freightPublished
- Replacement-parts freight is covered for an accepted claim.alphaess.aucdn.shopify.comcdn.shopify.com
- Removal and reinstallationPublished
- Removal and reinstallation are not promised.alphaess.aucdn.shopify.comcdn.shopify.com
- Registration conditionsPublished
- Initial serial registration, connectivity and eligible installation are required.alphaess.aucdn.shopify.comcdn.shopify.com
- TransferabilityPublished
- Transfers automatically with the building while the system remains installed; ownership evidence may be required.alphaess.aucdn.shopify.comcdn.shopify.com
- direct_claim_routePublished
- AlphaESS publishes a cloud-based complaint route with Australian email and telephone fallbacks for warranty support.alphaess.aualphaess.au
- post_warranty_servicePublished
- The Australian warranty framework describes discretionary paid out-of-warranty service; availability and cost are not guaranteed as a fixed remedy.alphaess.aucdn.shopify.com
- service_addressOpen
- The reviewed warranty PDF and the current Australian contact page publish different premises. Alpha ESS Australia Pty Ltd remains the named local entity, but the operative service address requires confirmation against the current claim route.alphaess.aualphaess.au
Silhouette BRB3 48-cellSolahart · AU priority 36Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Solahart's choice: remedy the defect, supply a replacement module, or repay the module's fair market value. A performance claim may instead receive repair, replacement modules or a wattage-difference payment.solahart.com.aurheemaustralia.widen.netsolahart.com.aurheemaustralia.widen.netcleanenergycouncil.org.au
- LabourPublished
- The general PV-system labour benefit lasts five years, but the module terms make dismantling and reinstallation the customer's responsibility. No longer-term module labour reimbursement is provided.solahart.com.aurheemaustralia.widen.netsolahart.com.aurheemaustralia.widen.netcleanenergycouncil.org.au
- Transport and freightPublished
- Solahart pays technical inspection and transport of defective or non-performing modules to its nominated location. The customer reimburses those costs when Solahart finds the module is not defective or a listed exclusion applies.solahart.com.aurheemaustralia.widen.netsolahart.com.aurheemaustralia.widen.netcleanenergycouncil.org.au
- Removal and reinstallationPublished
- All module dismantling and reinstallation costs are the customer's responsibility.solahart.com.aurheemaustralia.widen.netsolahart.com.aurheemaustralia.widen.netcleanenergycouncil.org.au
- Registration conditionsPublished
- No PV-module registration condition is specified. The warranty period starts on the module invoice date and claims are routed through the local Solahart dealer.solahart.com.aurheemaustralia.widen.netsolahart.com.aurheemaustralia.widen.netcleanenergycouncil.org.au
- TransferabilityPublished
- The voluntary PV warranty is issued to the Original End-User and its PV-module provisions do not provide an ownership-transfer mechanism.solahart.com.aurheemaustralia.widen.netsolahart.com.aurheemaustralia.widen.netcleanenergycouncil.org.au
DeepBlue 4.0 Pro 54D40 LR/AUJA Solar · AU priority 36Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- JA Solar may repair, replace, add modules, refund current market value or provide agreed compensation.jasolar.comjasolar.comjasolar.comjasolar.comjasolar.comcer.gov.aucer.gov.au
- LabourPublished
- Customer removal and reinstallation costs are excluded.jasolar.comjasolar.comjasolar.comjasolar.comjasolar.comcer.gov.aucer.gov.au
- Transport and freightPublished
- Shipping allocation follows the original supply contract; unconditional freight cover is not promised.jasolar.comjasolar.comjasolar.comjasolar.comjasolar.comcer.gov.aucer.gov.au
- Removal and reinstallationPublished
- Removal and reinstallation are borne by the customer.jasolar.comjasolar.comjasolar.comjasolar.comjasolar.comcer.gov.aucer.gov.au
- Registration conditionsPublished
- No pre-registration is stated; claims require purchase, serial and defect evidence.jasolar.comjasolar.comjasolar.comjasolar.comjasolar.comcer.gov.aucer.gov.au
- TransferabilityPublished
- Transfer is conditional on written notice, payment and acceptance by the assignee.jasolar.comjasolar.comjasolar.comjasolar.comjasolar.comcer.gov.aucer.gov.au
EP760 + B500BLUETTI · AU priority 38Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement or another remedy is provided at BLUETTI's discretion under the governing terms.preview.bluettipower.com.aushop-preview.bluettipower.com.aucdn.shopify.comcdn.shopify.comcdn.shopify.comcdn.shopify.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- LabourPublished
- Unconditional full-term site labour coverage was not established and is not credited.preview.bluettipower.com.aushop-preview.bluettipower.com.aucdn.shopify.comcdn.shopify.comcdn.shopify.comcdn.shopify.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- Transport and freightPublished
- Valid-claim logistics are addressed by the warranty, but unconditional coverage of every transport cost is not credited.preview.bluettipower.com.aushop-preview.bluettipower.com.aucdn.shopify.comcdn.shopify.comcdn.shopify.comcdn.shopify.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- Removal and reinstallationPublished
- Removal and reinstallation are not treated as an unconditional entitlement.preview.bluettipower.com.aushop-preview.bluettipower.com.aucdn.shopify.comcdn.shopify.comcdn.shopify.comcdn.shopify.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- Registration conditionsPublished
- Certified installation and notice within 30 days of discovering a fault are stated claim conditions.preview.bluettipower.com.aushop-preview.bluettipower.com.aucdn.shopify.comcdn.shopify.comcdn.shopify.comcdn.shopify.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- TransferabilityPublished
- An automatic transfer right was not established in the reviewed governing document.preview.bluettipower.com.aushop-preview.bluettipower.com.aucdn.shopify.comcdn.shopify.comcdn.shopify.comcdn.shopify.comcleanenergycouncil.org.aucleanenergycouncil.org.au
- replacement_conditionPublished
- BLUETTI states that a warranty replacement may be an equivalent refurbished product rather than a new product.bluettipower.com.au
- replacement_dispatch_targetPublished
- BLUETTI states that replacement delivery will be arranged within seven business days after the defective item is received and confirmed, subject to its stated force-majeure boundary. This is not an initial complaint-response or claim-approval target.bluettipower.com.au
APX HV S2Growatt · AU priority 39Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair or replacement hardware at Growatt's option.au.growatt.comau.growatt.comau.growatt.com
- LabourPublished
- Labour and compensation are excluded.au.growatt.comau.growatt.comau.growatt.com
- Transport and freightPublished
- Logistics costs are excluded.au.growatt.comau.growatt.comau.growatt.com
- Removal and reinstallationPublished
- Removal and reinstallation are excluded.au.growatt.comau.growatt.comau.growatt.com
- Registration conditionsPublished
- Operating and monitoring conditions apply.au.growatt.comau.growatt.comau.growatt.com
- TransferabilityPublished
- The governing Australian warranty states that it is non-transferable.au.growatt.comau.growatt.comau.growatt.com
- replacement_dispatch_targetPublished
- Growatt states that it generally dispatches a service replacement within five business days. This is a dispatch target within the service process, subject to stock and process conditions; it is not a claim-approval or completed-remedy target.au.growatt.com
- post_warranty_spare_partsPublished
- Growatt states that paid spare parts remain available after warranty under the pricing conditions published on its Australian warranty page.au.growatt.com
- discontinuation_noticePublished
- Growatt states that the direct purchaser will be informed at least six months before production of a product or accessory ceases. The stated recipient is the direct purchaser, not necessarily the end user.au.growatt.com
ET G2GoodWe · AU priority 47Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Configuration change, repair or replacement at GoodWe's discretion.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.aucer.gov.au
- LabourPublished
- GoodWe may provide authorised on-site service or a conditional service rebate.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.aucer.gov.au
- Transport and freightPublished
- Normal ground transport is covered up to GoodWe's stated case limit.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.aucer.gov.au
- Removal and reinstallationPublished
- On-site labour support is conditional and requires prior authorisation.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.aucer.gov.au
- Registration conditionsPublished
- The standard ET G2 term is listed as 10 years; claim and monitoring conditions in the governing terms still apply.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.aucer.gov.au
- TransferabilityPublished
- No express subsequent-owner transfer right was found in the governing terms.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.aucer.gov.au
- support_response_targetPublished
- GoodWe states that its Australian service team will provide feedback within 48 hours. This is a feedback or contact target, not a claim decision, repair or remedy completion target.goodwe.com.au
Hybrid 5000/6000 1PHiStore · AU priority 46Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement or credit at iStore's option.istore.net.auistore.net.auistore.net.auistore.net.auistore.net.auistore.net.au
- LabourPublished
- The installer rebate is discretionary and not full labour cover.istore.net.auistore.net.auistore.net.auistore.net.auistore.net.auistore.net.au
- Transport and freightPublished
- Accepted return postage is covered.istore.net.auistore.net.auistore.net.auistore.net.auistore.net.auistore.net.au
- Removal and reinstallationPublished
- Removal and reinstallation are not promised.istore.net.auistore.net.auistore.net.auistore.net.auistore.net.auistore.net.au
- Registration conditionsPublished
- Promotional extensions require registration and remain parts-only.istore.net.auistore.net.auistore.net.auistore.net.auistore.net.auistore.net.au
- TransferabilityPublished
- No subsequent-owner transfer right was found in the governing terms.istore.net.auistore.net.auistore.net.auistore.net.auistore.net.auistore.net.au
Hybrid 5000/6000 3PHiStore · AU priority 46Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement or credit at iStore's option.istore.net.auistore.net.auistore.net.auistore.net.aucer.gov.auistore.net.auistore.net.au
- LabourPublished
- The fixed installer rebate is discretionary and is not full labour cover.istore.net.auistore.net.auistore.net.auistore.net.aucer.gov.auistore.net.auistore.net.au
- Transport and freightPublished
- Return postage is covered after an accepted claim.istore.net.auistore.net.auistore.net.auistore.net.aucer.gov.auistore.net.auistore.net.au
- Removal and reinstallationPublished
- Removal and reinstallation costs are not promised in full.istore.net.auistore.net.auistore.net.auistore.net.aucer.gov.auistore.net.auistore.net.au
- Registration conditionsPublished
- Any promotional extension is subject to its published promotion and may be parts-only.istore.net.auistore.net.auistore.net.auistore.net.aucer.gov.auistore.net.auistore.net.au
- TransferabilityPublished
- No express subsequent-owner transfer right was found in the governing terms.istore.net.auistore.net.auistore.net.auistore.net.aucer.gov.auistore.net.auistore.net.au
Alpha Pure-RX 44-cellREC · AU priority 46Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At REC's choice: repair, equivalent replacement or refund of the current market price; a performance claim may instead receive additional panels.recgroup.comrecgroup.comrecgroup.comrecgroup.comcer.gov.aucer.gov.au
- LabourPublished
- The standard warranty excludes on-site labour. Eligible REC ProTrust systems receive a fixed labour payment to an REC Certified Solar Professional, not uncapped labour cover.recgroup.comrecgroup.comrecgroup.comrecgroup.comcer.gov.aucer.gov.au
- Transport and freightPublished
- REC covers non-air transport to a REC-designated facility. Freight beyond that facility, including delivery to the buyer's site, is discretionary case by case.recgroup.comrecgroup.comrecgroup.comrecgroup.comcer.gov.aucer.gov.au
- Removal and reinstallationPublished
- The standard warranty excludes de-installation, removal and reinstallation costs.recgroup.comrecgroup.comrecgroup.comrecgroup.comcer.gov.aucer.gov.au
- Registration conditionsPublished
- No pre-registration is required for the standard warranty. ProTrust requires an REC Certified Solar Professional installation and installer registration with REC.recgroup.comrecgroup.comrecgroup.comrecgroup.comcer.gov.aucer.gov.au
- TransferabilityPublished
- Transfers to a subsequent owner of the same unaltered solar facility while the panels remain installed at the original property. Proof of each sale is required with a claim.recgroup.comrecgroup.comrecgroup.comrecgroup.comcer.gov.aucer.gov.au
S6 Three-phase LV HybridSolis · AU priority 46Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement, refund or credit is at Ginlong Solis or Solis Australasia's election.solisinverters.ausolisinverters.ausolisinverters.ausolisinverters.aucer.gov.au
- LabourPublished
- Access, labour, removal and installation are excluded unless separately agreed in writing.solisinverters.ausolisinverters.ausolisinverters.ausolisinverters.aucer.gov.au
- Transport and freightPublished
- Transport is excluded unless separately agreed; additional freight applies beyond 50 km from the nearest authorised service agent.solisinverters.ausolisinverters.ausolisinverters.ausolisinverters.aucer.gov.au
- Removal and reinstallationPublished
- Excluded unless separately agreed in writing.solisinverters.ausolisinverters.ausolisinverters.ausolisinverters.aucer.gov.au
- Registration conditionsPublished
- The additional five years requires SolisCloud registration, maintained connection and accredited installation.solisinverters.ausolisinverters.ausolisinverters.ausolisinverters.aucer.gov.au
- TransferabilityPublished
- The transfer clauses conflict; written approval and ownership evidence may be required, so automatic transfer is not assumed.solisinverters.ausolisinverters.ausolisinverters.ausolisinverters.aucer.gov.au
Vertex S+ NEG9R.28 72-cellTrina Solar · AU priority 46Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Trina's choice: repair, power-shortfall or residual-value refund, additional modules, or replacement.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comtrinasolar.comcer.gov.aucer.gov.auabr.business.gov.au
- LabourPublished
- Trina bears the direct cost of its chosen product repair. Separate site labour or installation reimbursement is not promised.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comtrinasolar.comcer.gov.aucer.gov.auabr.business.gov.au
- Transport and freightPublished
- Delivery for repaired, replacement or additional products is covered, excluding insurance, air freight, customs clearance, duties and specified buyer costs.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comtrinasolar.comcer.gov.aucer.gov.auabr.business.gov.au
- Removal and reinstallationPublished
- Removal, handling, repacking, installation and reinstallation remain with the buyer.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comtrinasolar.comcer.gov.aucer.gov.auabr.business.gov.au
- Registration conditionsPublished
- No product pre-registration is stated. Australian purchases must be through an authorised reseller and claims require purchase, ownership, serial and defect evidence.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comtrinasolar.comcer.gov.aucer.gov.auabr.business.gov.au
- TransferabilityPublished
- The current global warranty follows the product while it remains at the original installation location.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comstatic.trinasolar.comtrinasolar.comcer.gov.aucer.gov.auabr.business.gov.au
ASTRO N7s 2.0 48-cellAstronergy · AU priority 46Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Astronergy's sole discretion: repair, replacement, or fair-market-value compensation for the warranted wattage at the time of claim. A performance claim may instead receive replacement modules.astronergy.com.auastronergy.com.auastronergy.com.au
- LabourPublished
- No separate labour reimbursement is stated. The customer bears the costs of dis-installation, repacking, replacement installation and reinstallation.astronergy.com.auastronergy.com.auastronergy.com.au
- Transport and freightPublished
- A return requires Astronergy's RMA. The customer pays return transport first; after an accepted claim, Astronergy reimburses invoiced reasonable return transport up to a written pre-agreed amount and bears reasonable delivery transport for the repaired or replacement product. Taxes, duties, insurance and excess or delay-related costs are excluded.astronergy.com.auastronergy.com.auastronergy.com.au
- Removal and reinstallationPublished
- The customer bears the costs of dis-installation and repacking of the defective module, installation of replacement modules and reinstallation of repaired modules.astronergy.com.auastronergy.com.auastronergy.com.au
- Registration conditionsPublished
- No product-registration condition is stated. A claim must include model and serial details, installation information, proof of purchase and supporting evidence, and must be raised within 30 calendar days of discovery.astronergy.com.auastronergy.com.auastronergy.com.au
- TransferabilityPublished
- The complete warranty may be assigned to a title holder after reasonable prior written notice. The modules must remain at the original site, Astronergy must have received full payment, and the new owner must accept the warranty if asked.astronergy.com.auastronergy.com.auastronergy.com.au
Hi-MO X10 Scientist LR7-54HVHLONGi · AU priority 48Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At LONGi's choice: repair, replacement or additional modules, residual-value refund, or payment for a warranted power shortfall.static.longi.comcer.gov.austatic.longi.comstatic.longi.comstatic.longi.comcer.gov.au
- LabourPublished
- LONGi may perform a site investigation at its own cost, but the warranty does not promise reimbursement of customer or on-site repair labour.static.longi.comcer.gov.austatic.longi.comstatic.longi.comstatic.longi.comcer.gov.au
- Transport and freightPublished
- Necessary documented claim shipping may be compensated with technical-service approval. Remedy delivery, insurance, freight and customs otherwise follow the original supply-contract Incoterms.static.longi.comcer.gov.austatic.longi.comstatic.longi.comstatic.longi.comcer.gov.au
- Removal and reinstallationPublished
- Dismantling, repacking, installation and reinstallation costs are borne by the customer.static.longi.comcer.gov.austatic.longi.comstatic.longi.comstatic.longi.comcer.gov.au
- Registration conditionsPublished
- No product pre-registration requirement is stated. Written or email notice is due within 30 days after identifying a claim, with purchase, serial, project and defect evidence.static.longi.comcer.gov.austatic.longi.comstatic.longi.comstatic.longi.comcer.gov.au
- TransferabilityPublished
- The complete warranty may transfer after written notice while the modules remain at the original site, all amounts are paid and the new owner accepts all terms.static.longi.comcer.gov.austatic.longi.comstatic.longi.comstatic.longi.comcer.gov.au
SDT G3GoodWe · AU priority 47Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, parts supply or replacement at GoodWe's option.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.au
- LabourPublished
- Service scope during promotional years is not clearly promised.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.au
- Transport and freightPublished
- Freight scope during promotional years is not clearly promised.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.au
- Removal and reinstallationPublished
- Removal and reinstallation are not an unconditional entitlement.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.au
- Registration conditionsPublished
- Any ten-year promotion requires eligible installation, registration and SEMS connection.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.au
- TransferabilityPublished
- No subsequent-owner transfer right was found in the governing terms.goodwe.com.augoodwe.com.augoodwe.com.augoodwe.com.au
- support_response_targetPublished
- GoodWe states that its Australian service team will provide feedback within 48 hours. This is a feedback or contact target, not a claim decision, repair or remedy completion target.goodwe.com.au
CygniDyness · AU priority 49Published1Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement or another remedy is provided at Dyness's discretion under the governing terms.au.dyness.comau.dyness.comau.dyness.comau.dyness.comau.dyness.com
- LabourPublished
- Unconditional full-term site labour coverage was not established and is not credited.au.dyness.comau.dyness.comau.dyness.comau.dyness.comau.dyness.com
- Transport and freightPublished
- Unconditional full-term transport coverage was not established and is not credited.au.dyness.comau.dyness.comau.dyness.comau.dyness.comau.dyness.com
- Removal and reinstallationPublished
- Unconditional removal and reinstallation coverage was not established and is not credited.au.dyness.comau.dyness.comau.dyness.comau.dyness.comau.dyness.com
- Registration conditionsPublished
- Continuous communications are required; without communications the published warranty term reduces to three years.au.dyness.comau.dyness.comau.dyness.comau.dyness.comau.dyness.com
- TransferabilityPublished
- An automatic transfer right was not established in the reviewed governing document.au.dyness.comau.dyness.comau.dyness.comau.dyness.comau.dyness.com
- direct_claim_routePublished
- Dyness publishes direct APAC claim portals and contact details for Dyness Aus Pty Ltd in the Australian Cygni warranty instrument.au.dyness.com
- conditional_test_freightPublished
- For disputed testing, the buyer initially bears testing and transport costs. If testing establishes a condition covered by warranty, Dyness states that the transport and testing costs will be reimbursed.au.dyness.com
- post_warranty_servicePublished
- Dyness describes discretionary paid service after warranty, with parts, labour and travel costs borne by the owner.au.dyness.com
- transferabilityReviewed absence
- No warranty-transfer term was identified in the reviewed 2025 Australian Cygni warranty instrument.au.dyness.com
Smile G3 S5 BAT-9.3SAlphaESS · AU priority 48Published0Reviewed absence0Not applicable1Open
- RemedyPublished
- Repair or replacement at AlphaESS's option.alphaesspartner.blob.core.windows.netalphaesspartner.blob.core.windows.netcer.gov.au
- LabourPublished
- Installer travel and on-site labour are excluded.alphaesspartner.blob.core.windows.netalphaesspartner.blob.core.windows.netcer.gov.au
- Transport and freightPublished
- Replacement-parts freight is covered for an accepted claim.alphaesspartner.blob.core.windows.netalphaesspartner.blob.core.windows.netcer.gov.au
- Removal and reinstallationPublished
- Removal and reinstallation are not promised.alphaesspartner.blob.core.windows.netalphaesspartner.blob.core.windows.netcer.gov.au
- Registration conditionsPublished
- Initial serial registration and eligible installation are required.alphaesspartner.blob.core.windows.netalphaesspartner.blob.core.windows.netcer.gov.au
- TransferabilityPublished
- Transfers automatically with the building while the system remains installed; ownership evidence may be required.alphaesspartner.blob.core.windows.netalphaesspartner.blob.core.windows.netcer.gov.au
- direct_claim_routePublished
- AlphaESS publishes a cloud-based complaint route with Australian email and telephone fallbacks for warranty support.alphaess.aualphaess.au
- post_warranty_servicePublished
- The Australian warranty framework describes discretionary paid out-of-warranty service; availability and cost are not guaranteed as a fixed remedy.alphaess.aualphaesspartner.blob.core.windows.net
- service_addressOpen
- The reviewed warranty PDF and the current Australian contact page publish different premises. Alpha ESS Australia Pty Ltd remains the named local entity, but the operative service address requires confirmation against the current claim route.alphaess.aualphaess.au
H10S 17.8Hinen · AU priority 46Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair or replacement hardware under Hinen's service commitment.au.hinen.comau.hinen.comau.hinen.comau.hinen.comcdn.shopify.com
- LabourPublished
- Installation and service labour are excluded.au.hinen.comau.hinen.comau.hinen.comau.hinen.comcdn.shopify.com
- Transport and freightPublished
- Shipping costs are excluded.au.hinen.comau.hinen.comau.hinen.comau.hinen.comcdn.shopify.com
- Removal and reinstallationPublished
- Removal and reinstallation are excluded.au.hinen.comau.hinen.comau.hinen.comau.hinen.comcdn.shopify.com
- Registration conditionsPublished
- Initial installation and operating conditions apply; no later-owner deadline is stated.au.hinen.comau.hinen.comau.hinen.comau.hinen.comcdn.shopify.com
- TransferabilityPublished
- Transfers automatically with the building while the system remains installed.au.hinen.comau.hinen.comau.hinen.comau.hinen.comcdn.shopify.com
Force H3XPylontech · AU priority 46Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Pylontech may repair or replace a defective covered product; a replacement continues the original remaining term.en.pylontech.com.cnpylonwebs3.s3.amazonaws.comfortepowertech.com.aupylonwebs3.s3.amazonaws.comcer.gov.auabr.business.gov.au
- LabourPublished
- No separate reimbursement of independent on-site labour is promised.en.pylontech.com.cnpylonwebs3.s3.amazonaws.comfortepowertech.com.aupylonwebs3.s3.amazonaws.comcer.gov.auabr.business.gov.au
- Transport and freightPublished
- The product must be returned through the authorized claim process, but blanket outbound and replacement freight reimbursement is not published.en.pylontech.com.cnpylonwebs3.s3.amazonaws.comfortepowertech.com.aupylonwebs3.s3.amazonaws.comcer.gov.auabr.business.gov.au
- Removal and reinstallationPublished
- Removal and reinstallation cover is not published for the exact H3X system.en.pylontech.com.cnpylonwebs3.s3.amazonaws.comfortepowertech.com.aupylonwebs3.s3.amazonaws.comcer.gov.auabr.business.gov.au
- Registration conditionsPublished
- Claims must be notified within 48 hours and supported by warranty, invoice and system-log evidence; registered owners may use the manufacturer claim form.en.pylontech.com.cnpylonwebs3.s3.amazonaws.comfortepowertech.com.aupylonwebs3.s3.amazonaws.comcer.gov.auabr.business.gov.au
- TransferabilityPublished
- The reviewed exact policies do not publish a general automatic subsequent-owner transfer promise.en.pylontech.com.cnpylonwebs3.s3.amazonaws.comfortepowertech.com.aupylonwebs3.s3.amazonaws.comcer.gov.auabr.business.gov.au
sonnenBatterie Evosonnen · AU priority 46Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair or replacement with new or refurbished product at sonnen's discretion, subject to Australian Consumer Law.sonnen.com.aumedia.sonnengroup.commedia.sonnengroup.commedia.sonnengroup.comsonnen.com.aucer.gov.au
- LabourPublished
- Covered transport, travel, and labour are capped together at AUD 200.sonnen.com.aumedia.sonnengroup.commedia.sonnengroup.commedia.sonnengroup.comsonnen.com.aucer.gov.au
- Transport and freightPublished
- Covered transport, travel, and labour are capped together at AUD 200.sonnen.com.aumedia.sonnengroup.commedia.sonnengroup.commedia.sonnengroup.comsonnen.com.aucer.gov.au
- Removal and reinstallationPublished
- No uncapped removal and reinstallation entitlement is stated.sonnen.com.aumedia.sonnengroup.commedia.sonnengroup.commedia.sonnengroup.comsonnen.com.aucer.gov.au
- Registration conditionsPublished
- Commissioning evidence, authorised installation, internet connectivity, and remote software updates are warranty conditions.sonnen.com.aumedia.sonnengroup.commedia.sonnengroup.commedia.sonnengroup.comsonnen.com.aucer.gov.au
- TransferabilityPublished
- Prior written sonnen consent is required; consent will not be unreasonably withheld.sonnen.com.aumedia.sonnengroup.commedia.sonnengroup.commedia.sonnengroup.comsonnen.com.aucer.gov.au
Home Hub SE10000H-AUSolarEdge · AU priority 56Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement or credit at SolarEdge's option.marketing.solaredge.comknowledge-center.solaredge.comcer.gov.ausolaredge.com
- LabourPublished
- Labour and travel are expressly excluded unless separately agreed.marketing.solaredge.comknowledge-center.solaredge.comcer.gov.ausolaredge.com
- Transport and freightPublished
- Eligible RMA and replacement freight is covered.marketing.solaredge.comknowledge-center.solaredge.comcer.gov.ausolaredge.com
- Removal and reinstallationPublished
- Removal and reinstallation are expressly excluded unless separately agreed.marketing.solaredge.comknowledge-center.solaredge.comcer.gov.ausolaredge.com
- Registration conditionsPublished
- Extensions to 20 or 25 years require timely purchase and online registration.marketing.solaredge.comknowledge-center.solaredge.comcer.gov.ausolaredge.com
- TransferabilityPublished
- Transfers to an assignee for the remaining term while the inverter stays at the original site.marketing.solaredge.comknowledge-center.solaredge.comcer.gov.ausolaredge.com
PowerAll ESI T1SOFAR · AU priority 56Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- SOFAR may repair on or off site, replace, or pay repair or replacement costs.au.sofarsolar.comau.sofarsolar.comsofarsolar.comsofarsolar.comcer.gov.au
- LabourPublished
- Necessary product labour is covered; third-party site labour is excluded unless SOFAR authorises a discretionary rebate.au.sofarsolar.comau.sofarsolar.comsofarsolar.comsofarsolar.comcer.gov.au
- Transport and freightPublished
- One freight movement to the end user is covered; express, travel and broader transport are excluded.au.sofarsolar.comau.sofarsolar.comsofarsolar.comsofarsolar.comcer.gov.au
- Removal and reinstallationPublished
- No unconditional full removal and reinstallation entitlement is stated.au.sofarsolar.comau.sofarsolar.comsofarsolar.comsofarsolar.comcer.gov.au
- Registration conditionsPublished
- No baseline registration or continuous cloud condition is stated. Claims require serial, invoice, fault and system evidence and must be reported within one month.au.sofarsolar.comau.sofarsolar.comsofarsolar.comsofarsolar.comcer.gov.au
- TransferabilityPublished
- No automatic subsequent-owner transfer right is stated.au.sofarsolar.comau.sofarsolar.comsofarsolar.comsofarsolar.comcer.gov.au
Hi-MO 9 72HYDLONGi · AU priority 58Published8Reviewed absence0Not applicable1Open
- RemedyPublished
- Not published for the exact LR7-72HYD family; no credit awarded.static.longi.comlongi.comlongi.comcer.gov.aucer.gov.au
- LabourPublished
- Not published for the exact LR7-72HYD family; no credit awarded.static.longi.comlongi.comlongi.comcer.gov.aucer.gov.au
- Transport and freightPublished
- Not published for the exact LR7-72HYD family; no credit awarded.static.longi.comlongi.comlongi.comcer.gov.aucer.gov.au
- Removal and reinstallationPublished
- Not published for the exact LR7-72HYD family; no credit awarded.static.longi.comlongi.comlongi.comcer.gov.aucer.gov.au
- Registration conditionsPublished
- Not published for the exact LR7-72HYD family; no credit awarded.static.longi.comlongi.comlongi.comcer.gov.aucer.gov.au
- TransferabilityPublished
- Not published for the exact LR7-72HYD family; no credit awarded.static.longi.comlongi.comlongi.comcer.gov.aucer.gov.au
- governing_warrantyOpen
- No exact LR7-72HYD Australian governing warranty instrument was identified. The reviewed product page and datasheet state warranty duration but do not establish the Australian claim, remedy, labour, freight, transfer or end-of-service terms.longi.comstatic.longi.com
- remedyReviewed absence
- No exact-product Australian repair, replacement or refund remedy was established by the reviewed Hi-MO 9 materials.longi.comstatic.longi.com
- labour_coverageReviewed absence
- No exact-product Australian labour or installer-reimbursement commitment was established by the reviewed Hi-MO 9 materials.longi.comstatic.longi.com
- freight_transportReviewed absence
- No exact-product Australian freight or transport-cost commitment was established by the reviewed Hi-MO 9 materials.longi.comstatic.longi.com
- removal_reinstallationReviewed absence
- No exact-product Australian removal or reinstallation-cost commitment was established by the reviewed Hi-MO 9 materials.longi.comstatic.longi.com
- transferabilityReviewed absence
- No exact-product Australian warranty-transfer term was established by the reviewed Hi-MO 9 materials.longi.comstatic.longi.com
- registrationReviewed absence
- No exact-product Australian registration condition or registration-based extension was established by the reviewed Hi-MO 9 materials.longi.comstatic.longi.com
- warranty_counterpartyReviewed absence
- No exact-product Australian voluntary-warranty legal counterparty was established by the reviewed Hi-MO 9 materials.longi.comstatic.longi.com
- warranty_claim_routeReviewed absence
- No exact-product Australian warranty claim or RMA route was established by the reviewed Hi-MO 9 product materials. The separate Australian support channel is not treated as proof of the governing warranty claim process.longi.comstatic.longi.com
Home BatterySolarEdge · AU priority 56Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement or credit at SolarEdge's option.knowledge-center.solaredge.comknowledge-center.solaredge.comcer.gov.au
- LabourPublished
- Labour and travel are excluded.knowledge-center.solaredge.comknowledge-center.solaredge.comcer.gov.au
- Transport and freightPublished
- Eligible outbound replacement shipping is covered.knowledge-center.solaredge.comknowledge-center.solaredge.comcer.gov.au
- Removal and reinstallationPublished
- Removal and reinstallation are excluded; moving the battery can end coverage.knowledge-center.solaredge.comknowledge-center.solaredge.comcer.gov.au
- Registration conditionsPublished
- Proof of ownership and original-site conditions apply; no transfer deadline is stated.knowledge-center.solaredge.comknowledge-center.solaredge.comcer.gov.au
- TransferabilityPublished
- Transfers to an assignee for the remaining term if the battery stays installed at the original site.knowledge-center.solaredge.comknowledge-center.solaredge.comcer.gov.au
IQ8ACEnphase · AU priority 510Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement or depreciated refund at Enphase's option.enphase.comenphase.comenphase.comenphase.com
- LabourPublished
- Uninstall and reinstallation labour are excluded from the product warranty.enphase.comenphase.comenphase.comenphase.com
- Transport and freightPublished
- Eligible RMA and replacement freight is covered.enphase.comenphase.comenphase.comenphase.com
- Removal and reinstallationPublished
- Removal and reinstallation are excluded; a separate installer program is conditional and shorter.enphase.comenphase.comenphase.comenphase.com
- Registration conditionsPublished
- Ownership change must be notified within 30 days; gateway activation conditions apply.enphase.comenphase.comenphase.comenphase.com
- TransferabilityPublished
- Transfers at the original site after the ownership form, fee and notice are completed within 30 days.enphase.comenphase.comenphase.comenphase.com
- owner_labour_coveragePublished
- The IQ8 product warranty excludes labour costs incurred by the owner.enphase.com
- conditional_labour_reimbursementPublished
- A separate installer labour-reimbursement program may reimburse eligible installer work for an IQ8 Microinverter within 10 years of activation. Eligibility requires the published program conditions and prior RMA process; it is not general owner labour cover.enphase.com
- support_availabilityPublished
- Enphase publishes 24-hour, seven-day telephone support for Australia.enphase.com
- support_response_targetPublished
- Enphase publishes an email-response target of within two business days. This is an enquiry-response target, not a warranty decision, replacement dispatch or repair completion target.enphase.com
Infinity RT B54HBT 54-cellDMEGC Solar · AU priority 56Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At DMEGC Solar's choice: repair, replacement, additional modules, residual-value refund, or payment for a warranted power shortfall.dmegcsolar.comdmegcsolar.comdmegcsolar.comdmegcsolar.comdmegcsolar.comcer.gov.aucer.gov.au
- LabourPublished
- Performance analysis, inspection, diagnosis, removal and reinstallation costs are not covered.dmegcsolar.comdmegcsolar.comdmegcsolar.comdmegcsolar.comdmegcsolar.comcer.gov.aucer.gov.au
- Transport and freightPublished
- DMEGC Solar bears shipping for its additional supply, repair or replacement obligations on the original Incoterms delivery basis.dmegcsolar.comdmegcsolar.comdmegcsolar.comdmegcsolar.comdmegcsolar.comcer.gov.aucer.gov.au
- Removal and reinstallationPublished
- Dismantling, repacking, installation and reinstallation costs remain with the customer.dmegcsolar.comdmegcsolar.comdmegcsolar.comdmegcsolar.comdmegcsolar.comcer.gov.aucer.gov.au
- Registration conditionsPublished
- No product pre-registration is stated. A written claim is due within 30 days after discovery and requires purchase, serial, warranty-start, model, site and defect evidence.dmegcsolar.comdmegcsolar.comdmegcsolar.comdmegcsolar.comdmegcsolar.comcer.gov.aucer.gov.au
- TransferabilityPublished
- The warranty may be assigned in whole after written notice while the modules remain at their original installation position.dmegcsolar.comdmegcsolar.comdmegcsolar.comdmegcsolar.comdmegcsolar.comcer.gov.aucer.gov.au
vBox 14VoltX · AU priority 56Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Critical replacement parts and remote support.voltxcommercial.com.auvoltxcommercial.com.auvoltxcommercial.com.au
- LabourPublished
- On-site labour and travel are excluded.voltxcommercial.com.auvoltxcommercial.com.auvoltxcommercial.com.au
- Transport and freightPublished
- Shipping for covered critical parts is provided under the claim process.voltxcommercial.com.auvoltxcommercial.com.auvoltxcommercial.com.au
- Removal and reinstallationPublished
- Removal, reinstallation and site restoration are excluded.voltxcommercial.com.auvoltxcommercial.com.auvoltxcommercial.com.au
- Registration conditionsPublished
- Original purchase and operating conditions apply.voltxcommercial.com.auvoltxcommercial.com.auvoltxcommercial.com.au
- TransferabilityPublished
- The governing warranty states that it is non-transferable.voltxcommercial.com.auvoltxcommercial.com.auvoltxcommercial.com.au
All-in-One AC-CoupledGivEnergy · AU priority 56Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair or replacement with new or refurbished goods at the supplier's discretion, subject to Australian Consumer Law.givenergy.comgivenergy.comgivenergy.comgivenergy.comgivenergy.comcer.gov.au
- LabourPublished
- No unconditional owner or site-labour entitlement is stated.givenergy.comgivenergy.comgivenergy.comgivenergy.comgivenergy.comcer.gov.au
- Transport and freightPublished
- No unconditional freight entitlement is stated.givenergy.comgivenergy.comgivenergy.comgivenergy.comgivenergy.comcer.gov.au
- Removal and reinstallationPublished
- Not promised as an unconditional entitlement.givenergy.comgivenergy.comgivenergy.comgivenergy.comgivenergy.comcer.gov.au
- Registration conditionsPublished
- GivEnergy-certified commissioning within 30 days and continuing internet availability are required; prolonged offline operation can reduce cover to 12 months.givenergy.comgivenergy.comgivenergy.comgivenergy.comgivenergy.comcer.gov.au
- TransferabilityPublished
- Conditional written same-site transfer with proof of ownership and continued connectivity.givenergy.comgivenergy.comgivenergy.comgivenergy.comgivenergy.comcer.gov.au
HM6ESY SUNHOME · AU priority 56Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair or replacement plus accepted claim costs within the published cap.esysunhome.comesysunhome.comesysunhome.com
- LabourPublished
- Approved dismantling and installation labour is covered within the claim cap.esysunhome.comesysunhome.comesysunhome.com
- Transport and freightPublished
- Approved shipping is covered within the claim cap.esysunhome.comesysunhome.comesysunhome.com
- Removal and reinstallationPublished
- Approved dismantling and reinstallation are covered within the claim cap.esysunhome.comesysunhome.comesysunhome.com
- Registration conditionsPublished
- Installation and operating conditions apply; no later-owner registration deadline is stated.esysunhome.comesysunhome.comesysunhome.com
- TransferabilityPublished
- Transfers with the equipment while it remains at the original installation site.esysunhome.comesysunhome.comesysunhome.com
SPH6000TL-HU-AUGrowatt · AU priority 69Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- On-site repair or replacement at Growatt's option.au.growatt.comau.growatt.comau.growatt.comproductsafety.gov.aucer.gov.au
- LabourPublished
- Later warranty years exclude labour.au.growatt.comau.growatt.comau.growatt.comproductsafety.gov.aucer.gov.au
- Transport and freightPublished
- Later warranty years exclude logistics.au.growatt.comau.growatt.comau.growatt.comproductsafety.gov.aucer.gov.au
- Removal and reinstallationPublished
- Removal and reinstallation are not a full-term entitlement.au.growatt.comau.growatt.comau.growatt.comproductsafety.gov.aucer.gov.au
- Registration conditionsPublished
- Paid extensions to 15 or 20 years must be purchased within two years.au.growatt.comau.growatt.comau.growatt.comproductsafety.gov.aucer.gov.au
- TransferabilityPublished
- The governing Australian warranty states that it is non-transferable.au.growatt.comau.growatt.comau.growatt.comproductsafety.gov.aucer.gov.au
- replacement_dispatch_targetPublished
- Growatt states that it generally dispatches a service replacement within five business days. This is a dispatch target within the service process, subject to stock and process conditions; it is not a claim-approval or completed-remedy target.au.growatt.com
- post_warranty_spare_partsPublished
- Growatt states that paid spare parts remain available after warranty under the pricing conditions published on its Australian warranty page.au.growatt.com
- discontinuation_noticePublished
- Growatt states that the direct purchaser will be informed at least six months before production of a product or accessory ceases. The stated recipient is the direct purchaser, not necessarily the end user.au.growatt.com
S6-EH1P6K-L-PLUS-AUSolis · AU priority 68Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement, refund or credit at Solis's option.solisinverters.ausolisinverters.ausolisinverters.aucer.gov.ausolisinverters.au
- LabourPublished
- Removal and installation labour are excluded unless separately agreed.solisinverters.ausolisinverters.ausolisinverters.aucer.gov.ausolisinverters.au
- Transport and freightPublished
- Transport is excluded unless separately agreed.solisinverters.ausolisinverters.ausolisinverters.aucer.gov.ausolisinverters.au
- Removal and reinstallationPublished
- Removal and reinstallation are excluded unless separately agreed.solisinverters.ausolisinverters.ausolisinverters.aucer.gov.ausolisinverters.au
- Registration conditionsPublished
- The further five years require SolisCloud; paid 10, 15 and 20-year options are available.solisinverters.ausolisinverters.ausolisinverters.aucer.gov.ausolisinverters.au
- TransferabilityPublished
- No automatic transfer right was found; any transfer requires Solis's written approval.solisinverters.ausolisinverters.ausolisinverters.aucer.gov.ausolisinverters.au
- direct_claim_routePublished
- Solis Australasia publishes a direct after-sales service form plus Australian telephone and email routes.solisinverters.au
- uncollected_repair_conditionPublished
- Solis states that it accepts no custody responsibility for a repaired unit left uncollected for more than 90 days after check-in.solisinverters.au
TOPHiKu6 48TDCanadian Solar · AU priority 66Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- CSI Solar may repair, replace, add modules, or provide the applicable fair-market-value or output-gap refund.static.csisolar.comstatic.csisolar.comcsisolar.comcsisolar.comcer.gov.au
- LabourPublished
- Reasonable repair material and labour are covered when CSI Solar selects repair. Removal, installation and reinstallation remain with the buyer.static.csisolar.comstatic.csisolar.comcsisolar.comcsisolar.comcer.gov.au
- Transport and freightPublished
- After authorization, CSI Solar covers reasonable transport to its nominated point and return transport for the selected remedy. Taxes, duties, insurance and buyer-cooperation costs remain excluded.static.csisolar.comstatic.csisolar.comcsisolar.comcsisolar.comcer.gov.au
- Removal and reinstallationPublished
- Removal, installation and reinstallation remain with the buyer unless CSI Solar agrees otherwise in signed writing.static.csisolar.comstatic.csisolar.comcsisolar.comcsisolar.comcer.gov.au
- Registration conditionsPublished
- No product registration condition is stated. Claims require prompt written notice, serial numbers and purchase evidence.static.csisolar.comstatic.csisolar.comcsisolar.comcsisolar.comcer.gov.au
- TransferabilityPublished
- The warranty transfers to a later legal title holder while the modules remain at the original installation location. No product registration condition is stated.static.csisolar.comstatic.csisolar.comcsisolar.comcsisolar.comcer.gov.au
MIN TL-XH2Growatt · AU priority 69Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, on-site repair or equivalent replacement at Growatt's option.au.growatt.comau.growatt.comau.growatt.comau.growatt.comcleanenergycouncil.org.au
- LabourPublished
- Growatt does not accept responsibility for labour costs after year five.au.growatt.comau.growatt.comau.growatt.comau.growatt.comcleanenergycouncil.org.au
- Transport and freightPublished
- Growatt does not accept responsibility for logistics costs after year five.au.growatt.comau.growatt.comau.growatt.comau.growatt.comcleanenergycouncil.org.au
- Removal and reinstallationPublished
- Removal, installation and reinstallation costs are not an unconditional warranty entitlement.au.growatt.comau.growatt.comau.growatt.comau.growatt.comcleanenergycouncil.org.au
- Registration conditionsPublished
- Paid extensions to 15 or 20 years must be purchased within two years from delivery.au.growatt.comau.growatt.comau.growatt.comau.growatt.comcleanenergycouncil.org.au
- TransferabilityPublished
- The governing warranty card states that coverage is non-transferable.au.growatt.comau.growatt.comau.growatt.comau.growatt.comcleanenergycouncil.org.au
- replacement_dispatch_targetPublished
- Growatt states that it generally dispatches a service replacement within five business days. This is a dispatch target within the service process, subject to stock and process conditions; it is not a claim-approval or completed-remedy target.au.growatt.com
- post_warranty_spare_partsPublished
- Growatt states that paid spare parts remain available after warranty under the pricing conditions published on its Australian warranty page.au.growatt.com
- discontinuation_noticePublished
- Growatt states that the direct purchaser will be informed at least six months before production of a product or accessory ceases. The stated recipient is the direct purchaser, not necessarily the end user.au.growatt.com
Hybrid Battery System G3Redback Technologies · AU priority 66Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Redback may repair onsite or offsite or replace an accepted enclosure or inverter claim. Pylontech may repair or replace an accepted US5000 module claim.digital.redbacktech.comdigital.redbacktech.comstatic.redbacktech.comcer.gov.aucer.gov.auredbacktech.comdigital.redbacktech.com
- LabourPublished
- No unrestricted third-party labour or removal-and-reinstallation reimbursement is promised.digital.redbacktech.comdigital.redbacktech.comstatic.redbacktech.comcer.gov.aucer.gov.auredbacktech.comdigital.redbacktech.com
- Transport and freightPublished
- Pylontech states that it processes transport within Australia, but unconditional owner freight cover is not promised.digital.redbacktech.comdigital.redbacktech.comstatic.redbacktech.comcer.gov.aucer.gov.auredbacktech.comdigital.redbacktech.com
- Removal and reinstallationPublished
- No unrestricted removal and reinstallation entitlement is stated.digital.redbacktech.comdigital.redbacktech.comstatic.redbacktech.comcer.gov.aucer.gov.auredbacktech.comdigital.redbacktech.com
- Registration conditionsPublished
- Compliant installation, cloud availability and the requested purchase, serial, installation and operating evidence are conditions.digital.redbacktech.comdigital.redbacktech.comstatic.redbacktech.comcer.gov.aucer.gov.auredbacktech.comdigital.redbacktech.com
- TransferabilityPublished
- Transfer is available at the original installation after new-owner registration. Relocation requires prior written approval.digital.redbacktech.comdigital.redbacktech.comstatic.redbacktech.comcer.gov.aucer.gov.auredbacktech.comdigital.redbacktech.com
X1-Hybrid G4SolaX · AU priority 76Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- On-site or off-site repair, or replacement at SolaX's option.au.solaxpower.comau.solaxpower.comau.solaxpower.com
- LabourPublished
- Travel and on-site installation labour are excluded.au.solaxpower.comau.solaxpower.comau.solaxpower.com
- Transport and freightPublished
- Ground freight support is capped.au.solaxpower.comau.solaxpower.comau.solaxpower.com
- Removal and reinstallationPublished
- Removal and reinstallation are not fully covered.au.solaxpower.comau.solaxpower.comau.solaxpower.com
- Registration conditionsPublished
- Registration, authorised supply and installation apply; extension requires early purchase.au.solaxpower.comau.solaxpower.comau.solaxpower.com
- TransferabilityPublished
- No subsequent-owner transfer right was found in the governing terms.au.solaxpower.comau.solaxpower.comau.solaxpower.com
EQ4800FoxESS · AU priority 76Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement, refund or compensation at FoxESS's option.au.fox-ess.comau.fox-ess.comfox-ess.comau.fox-ess.comcer.gov.au
- LabourPublished
- End-user labour cover is not promised.au.fox-ess.comau.fox-ess.comfox-ess.comau.fox-ess.comcer.gov.au
- Transport and freightPublished
- Transport cover is conditional rather than a full-term entitlement.au.fox-ess.comau.fox-ess.comfox-ess.comau.fox-ess.comcer.gov.au
- Removal and reinstallationPublished
- Removal and reinstallation are not promised.au.fox-ess.comau.fox-ess.comfox-ess.comau.fox-ess.comcer.gov.au
- Registration conditionsPublished
- Product registration and continuous connectivity conditions apply.au.fox-ess.comau.fox-ess.comfox-ess.comau.fox-ess.comcer.gov.au
- TransferabilityPublished
- No subsequent-owner transfer right was found in the governing terms.au.fox-ess.comau.fox-ess.comfox-ess.comau.fox-ess.comcer.gov.au
RSM108-11 54-cellRisen · AU priority 76Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Risen's choice: repair or replacement with a new or remanufactured equivalent.cer.gov.auweb.archive.orges.risenenergy.com
- LabourPublished
- Parts and labour for Risen's selected remedy are covered, but site removal and installation are excluded.cer.gov.auweb.archive.orges.risenenergy.com
- Transport and freightPublished
- After prior authorisation, return and reshipment follow the Incoterms used between supplier and purchaser.cer.gov.auweb.archive.orges.risenenergy.com
- Removal and reinstallationPublished
- Removal, installation and reinstallation are not covered.cer.gov.auweb.archive.orges.risenenergy.com
- Registration conditionsPublished
- No pre-registration is stated; claims require purchase, product and defect evidence plus return authorisation.cer.gov.auweb.archive.orges.risenenergy.com
- TransferabilityPublished
- Transfers with original proof of purchase while the modules remain at the original site and the prior owner has not breached the warranty.cer.gov.auweb.archive.orges.risenenergy.com
KHFoxESS · AU priority 86Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- FoxESS may repair or replace an approved defective product under the governing terms.au.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auausnetservices.com.au
- LabourPublished
- The warranty does not establish an uncapped owner-selected labour entitlement; approved service is subject to FoxESS processes and limits.au.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auausnetservices.com.au
- Transport and freightPublished
- Transport support is subject to the governing claim process and exclusions; no uncapped transport entitlement is stated.au.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auausnetservices.com.au
- Removal and reinstallationPublished
- No uncapped removal and reinstallation entitlement was established in the governing terms.au.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auausnetservices.com.au
- Registration conditionsPublished
- The claim must satisfy the warranty's purchase, installation, evidence and notification requirements.au.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auausnetservices.com.au
- TransferabilityPublished
- No express subsequent-owner transfer right was found in the governing Australian inverter warranty.au.fox-ess.comau.fox-ess.comau.fox-ess.comcer.gov.auausnetservices.com.au
Powerwall 3 Integrated InverterTesla · AU priority 86Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement or market-value refund at Tesla's option.energylibrary.tesla.comenergylibrary.tesla.comtesla.com
- LabourPublished
- Unconditional labour cover is not stated.energylibrary.tesla.comenergylibrary.tesla.comtesla.com
- Transport and freightPublished
- Unconditional freight cover is not stated.energylibrary.tesla.comenergylibrary.tesla.comtesla.com
- Removal and reinstallationPublished
- Removal and reinstallation are not expressly covered; unapproved relocation can void cover.energylibrary.tesla.comenergylibrary.tesla.comtesla.com
- Registration conditionsPublished
- Registration and internet connectivity conditions apply; no extension was found.energylibrary.tesla.comenergylibrary.tesla.comtesla.com
- TransferabilityPublished
- A subsequent owner may claim for the remaining term with proof of ownership.energylibrary.tesla.comenergylibrary.tesla.comtesla.com
SBRSungrow · AU priority 88Published0Reviewed absence0Not applicable1Open
- RemedyPublished
- Repair, equivalent replacement or depreciated refund at Sungrow's option.sungrowpower.comaus.sungrowpower.comservice.sungrowpower.com.aucer.gov.auservice.sungrowpower.com.auabr.business.gov.au
- LabourPublished
- A standard service rebate contributes to approved repair labour; travel, subsistence and full installation costs are excluded.sungrowpower.comaus.sungrowpower.comservice.sungrowpower.com.aucer.gov.auservice.sungrowpower.com.auabr.business.gov.au
- Transport and freightPublished
- Standard ground freight is covered up to AUD 200 for an approved claim.sungrowpower.comaus.sungrowpower.comservice.sungrowpower.com.aucer.gov.auservice.sungrowpower.com.auabr.business.gov.au
- Removal and reinstallationPublished
- No unconditional removal and reinstallation entitlement is stated beyond the standard service rebate.sungrowpower.comaus.sungrowpower.comservice.sungrowpower.com.aucer.gov.auservice.sungrowpower.com.auabr.business.gov.au
- Registration conditionsPublished
- Portal registration is encouraged; iSolarCloud monitoring and complete performance data are material warranty conditions.sungrowpower.comaus.sungrowpower.comservice.sungrowpower.com.aucer.gov.auservice.sungrowpower.com.auabr.business.gov.au
- TransferabilityPublished
- The warranty is limited to the original purchaser or supplied end user and is otherwise non-transferable.sungrowpower.comaus.sungrowpower.comservice.sungrowpower.com.aucer.gov.auservice.sungrowpower.com.auabr.business.gov.au
- conditional_service_rebatePublished
- Sungrow publishes a conditional installer service-rebate process for eligible warranty service after the defective device is returned and tested. It is not unconditional owner labour cover.service.sungrowpower.com.au
- service_rebate_payment_targetPublished
- Sungrow states that an eligible service rebate is processed within 30 days after the defective device is received and tested. This is a rebate-payment target, not a warranty decision, repair or replacement completion target.service.sungrowpower.com.au
- service_rebate_scheduleOpen
- The public Australian rebate dollar schedule reviewed was effective from 1 July 2025 through 30 June 2026 and had expired by the 5 August 2026 audit date. No current public dollar schedule was established.service.sungrowpower.com.au
Alpha Pure-RREC · AU priority 86Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At REC's choice: repair, equivalent replacement or refund of the current market price; a performance claim may instead receive additional panels.recgroup.comrecgroup.com
- LabourPublished
- The standard warranty excludes on-site labour. Eligible REC ProTrust systems receive a fixed labour payment to an REC Certified Solar Professional, not uncapped labour cover.recgroup.comrecgroup.com
- Transport and freightPublished
- REC covers non-air transport to a REC-designated facility. Freight beyond that facility, including delivery to the buyer's site, is discretionary case by case.recgroup.comrecgroup.com
- Removal and reinstallationPublished
- The standard warranty excludes de-installation, removal and reinstallation costs.recgroup.comrecgroup.com
- Registration conditionsPublished
- No pre-registration is required for the standard warranty. ProTrust requires an REC Certified Solar Professional installation and installer registration with REC.recgroup.comrecgroup.com
- TransferabilityPublished
- The warranty transfers to a subsequent owner of the same unaltered solar facility while the panels remain installed at the original property. Proof of each sale is required with a claim.recgroup.comrecgroup.com
Lynx Home F G2GoodWe · AU priority 87Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair or replacement hardware at GoodWe's option; a replacement inherits the remaining term with a six-month minimum.goodwe.com.augoodwe.com.augoodwe.com.aucer.gov.augoodwetechnology.zendesk.com
- LabourPublished
- An authorised labour rebate is discretionary and conditional in years 1-5; years 6-10 cover hardware materials only.goodwe.com.augoodwe.com.augoodwe.com.aucer.gov.augoodwetechnology.zendesk.com
- Transport and freightPublished
- Normal-ground freight support is conditional and capped in years 1-5; years 6-10 do not promise freight.goodwe.com.augoodwe.com.augoodwe.com.aucer.gov.augoodwetechnology.zendesk.com
- Removal and reinstallationPublished
- No unconditional full-term removal or reinstallation entitlement is stated.goodwe.com.augoodwe.com.augoodwe.com.aucer.gov.augoodwetechnology.zendesk.com
- Registration conditionsPublished
- Install within six months of production, report faults within one month, maintain internet monitoring, and complete any capacity expansion within one year.goodwe.com.augoodwe.com.augoodwe.com.aucer.gov.augoodwetechnology.zendesk.com
- TransferabilityPublished
- No subsequent-owner transfer right is stated.goodwe.com.augoodwe.com.augoodwe.com.aucer.gov.augoodwetechnology.zendesk.com
- support_response_targetPublished
- GoodWe states that its Australian service team will provide feedback within 48 hours. This is a feedback or contact target, not a claim decision, repair or remedy completion target.goodwe.com.au
PowerAll ESI 3-6K-S1SOFAR · AU priority 96Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- On-site or off-site repair, replacement or equivalent remedy.au.sofarsolar.comsofarsolar.comsofarsolar.com
- LabourPublished
- Necessary approved repair labour and material are covered.au.sofarsolar.comsofarsolar.comsofarsolar.com
- Transport and freightPublished
- One freight movement is covered.au.sofarsolar.comsofarsolar.comsofarsolar.com
- Removal and reinstallationPublished
- Travel and unauthorised third-party costs are excluded.au.sofarsolar.comsofarsolar.comsofarsolar.com
- Registration conditionsPublished
- Paid extensions to 15 or 20 years are subject to the purchase deadline.au.sofarsolar.comsofarsolar.comsofarsolar.com
- TransferabilityPublished
- No subsequent-owner transfer right was found in the governing terms.au.sofarsolar.comsofarsolar.comsofarsolar.com
IQ8HCEnphase · AU priority 910Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement or depreciated refund at Enphase's option.enphase.comenphase.comenphase.com
- LabourPublished
- Uninstall and reinstallation labour are excluded from the product warranty.enphase.comenphase.comenphase.com
- Transport and freightPublished
- Eligible RMA and replacement freight is covered.enphase.comenphase.comenphase.com
- Removal and reinstallationPublished
- Removal and reinstallation are excluded; a separate installer program is conditional and shorter.enphase.comenphase.comenphase.com
- Registration conditionsPublished
- Ownership change must be notified within 30 days; gateway activation conditions apply.enphase.comenphase.comenphase.com
- TransferabilityPublished
- Transfers at the original site after the ownership form, fee and notice are completed within 30 days.enphase.comenphase.comenphase.com
- owner_labour_coveragePublished
- The IQ8 product warranty excludes labour costs incurred by the owner.enphase.com
- conditional_labour_reimbursementPublished
- A separate installer labour-reimbursement program may reimburse eligible installer work for an IQ8 Microinverter within 10 years of activation. Eligibility requires the published program conditions and prior RMA process; it is not general owner labour cover.enphase.com
- support_availabilityPublished
- Enphase publishes 24-hour, seven-day telephone support for Australia.enphase.com
- support_response_targetPublished
- Enphase publishes an email-response target of within two business days. This is an enquiry-response target, not a warranty decision, replacement dispatch or repair completion target.enphase.com
aPower XFranklinWH · AU priority 96Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement with a new or refurbished equivalent, or a depreciated refund at FranklinWH's discretion.franklinwh.comfranklinwh.comfranklinwh.comcer.gov.au
- LabourPublished
- Installation labour is not promised.franklinwh.comfranklinwh.comfranklinwh.comcer.gov.au
- Transport and freightPublished
- Return shipping requires prior RMA authorisation; no broader unconditional freight entitlement is stated.franklinwh.comfranklinwh.comfranklinwh.comcer.gov.au
- Removal and reinstallationPublished
- Removal and reinstallation are not promised.franklinwh.comfranklinwh.comfranklinwh.comcer.gov.au
- Registration conditionsPublished
- Registration at installation, continued internet connectivity and software updates are required for the full 12-year term; otherwise coverage can reduce to four years.franklinwh.comfranklinwh.comfranklinwh.comcer.gov.au
- TransferabilityPublished
- The claim process accepts proof of subsequent transfers of ownership, but the limited warranty does not expressly promise automatic transfer.franklinwh.comfranklinwh.comfranklinwh.comcer.gov.au
TWMNH-48HD 48-cellTW Solar · AU priority 96Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Tongwei's choice: repair, replacement or additional modules, power or financial compensation, or refund and return.cer.gov.auen.tongwei.cnsolarquotes.com.auen.tongwei.cn
- LabourPublished
- Direct repair work selected by Tongwei is covered; independent site labour is not separately promised.cer.gov.auen.tongwei.cnsolarquotes.com.auen.tongwei.cn
- Transport and freightPublished
- Freight for additional products is covered, excluding insurance, air freight, customs, tariffs and buyer-caused extra costs.cer.gov.auen.tongwei.cnsolarquotes.com.auen.tongwei.cn
- Removal and reinstallationPublished
- Dismantling, repacking, installation and reinstallation are borne by the buyer.cer.gov.auen.tongwei.cnsolarquotes.com.auen.tongwei.cn
- Registration conditionsPublished
- No pre-registration requirement is stated; claims require ownership, purchase, serial and defect evidence.cer.gov.auen.tongwei.cnsolarquotes.com.auen.tongwei.cn
- TransferabilityPublished
- Transfers to a lawful successor or assignee while the modules remain at the original site, with no arrears and acceptance of the complete warranty.cer.gov.auen.tongwei.cnsolarquotes.com.auen.tongwei.cn
Walara G4PTindo Solar · AU priority 96Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- The Premium Warranty Offer does not state the base repair or replacement remedy. When a valid base-warranty claim requires replacement, it pays one AUD 1,000 amount per installation site after approval and registration verification.tindosolar.com.autindosolar.com.autindosolar.com.au
- LabourPublished
- The offer says the underlying consumer warranty includes removal and reinstallation at no cost, but does not state a separate labour allowance or a labour-cost cap.tindosolar.com.autindosolar.com.autindosolar.com.au
- Transport and freightPublished
- The Premium Warranty Offer says the underlying consumer warranty includes transport at no cost. The offer's separate payment is a single AUD 1,000 per installation site, not a stated transport reimbursement schedule.tindosolar.com.autindosolar.com.autindosolar.com.au
- Removal and reinstallationPublished
- The Premium Warranty Offer says the underlying consumer warranty includes removal and reinstallation at no cost. The separate AUD 1,000 payment is available only for a valid claim requiring replacement.tindosolar.com.autindosolar.com.autindosolar.com.au
- Registration conditionsPublished
- The Premium Warranty Offer requires system registration within 60 days of installation, original purchase and installation proof, and purchase on or after 1 November 2025. The formal offer does not state that base-warranty coverage itself is lost if this Premium registration is not completed.tindosolar.com.autindosolar.com.autindosolar.com.au
- TransferabilityPublished
- Not covered for the Premium Warranty Offer: it is only for the original purchaser and does not transfer with property ownership. The offer says the base warranty transfers, but its transfer conditions are not stated in the reviewed offer.tindosolar.com.autindosolar.com.autindosolar.com.au
PowerAll BTS 5KSOFAR · AU priority 96Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair, replacement or financial compensation at SOFAR's option.sofarsolar.comsofarsolar.comsofarsolar.comsofarsolar.com
- LabourPublished
- Installer labour and travel are not promised.sofarsolar.comsofarsolar.comsofarsolar.comsofarsolar.com
- Transport and freightPublished
- Unconditional claim freight is not promised.sofarsolar.comsofarsolar.comsofarsolar.comsofarsolar.com
- Removal and reinstallationPublished
- Removal and reinstallation are not promised; unapproved relocation is excluded.sofarsolar.comsofarsolar.comsofarsolar.comsofarsolar.com
- Registration conditionsPublished
- Installation and operating conditions apply.sofarsolar.comsofarsolar.comsofarsolar.comsofarsolar.com
- TransferabilityPublished
- No subsequent-owner transfer right was found in the governing terms.sofarsolar.comsofarsolar.comsofarsolar.comsofarsolar.com
NGX-D3WINAICO · AU priority 106Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At WINAICO's reasonable discretion: repair or replace the defective product or part, or refund the current market price of a comparable product. A performance claim may receive repair, replacement, additional modules or compensation for excess power loss.winaico.com.auwinaico.com.auwinaico.com.auwinaico.com
- LabourPublished
- For an accepted claim, WINAICO may pay the installer up to AUD 120 for installing one replacement module and AUD 60 for each additional module in the same claim. This is a capped installation contribution, not full labour cover.winaico.com.auwinaico.com.auwinaico.com.auwinaico.com
- Transport and freightPublished
- For accepted claims, WINAICO is responsible for reasonable typical-local transport of defective, repaired, replacement or additional modules to and from the claimant. Other reconstitution costs remain at WINAICO's discretion.winaico.com.auwinaico.com.auwinaico.com.auwinaico.com
- Removal and reinstallationPublished
- Installation and removal of defective modules, and reinstallation of repaired, replacement or additional modules, are not covered unless WINAICO separately agrees.winaico.com.auwinaico.com.auwinaico.com.auwinaico.com
- Registration conditionsPublished
- No product-registration condition is stated. A claim needs proof of purchase and a valid module serial number, and notice must be given within 14 days of the alleged defect.winaico.com.auwinaico.com.auwinaico.com.auwinaico.com
- TransferabilityPublished
- The warranty extends to a person who receives title only while the modules remain installed at the site where first installed. It does not cover a module removed from that site or reinstalled elsewhere.winaico.com.auwinaico.com.auwinaico.com.auwinaico.com
Tiger Neo 48HL4M-DBJinko Solar · AU priority 116Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- At Jinko's choice: repair, replacement, additional modules, residual-value refund, or payment for a warranted power shortfall.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.au
- LabourPublished
- Customer inspection, diagnosis, removal and reinstallation costs are not covered.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.au
- Transport and freightPublished
- Jinko bears shipping for additional, repaired or replacement modules; unapproved returns remain at the customer's risk.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.au
- Removal and reinstallationPublished
- Dismantling, repacking, installation and reinstallation are borne by the customer.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.au
- Registration conditionsPublished
- No pre-registration is stated; written notice and an online claim are due within 30 days after discovery.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.au
- TransferabilityPublished
- The complete warranty may be assigned after written notice and full payment; Jinko may require an assignment agreement.jinkosolar.com.aujinkosolar.com.aujinkosolar.com.au
TSYS-HS51SolaX · AU priority 116Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Repair or replacement with capped service support.au.solaxpower.comau.solaxpower.comau.solaxpower.com
- LabourPublished
- Travel and on-site installation labour are excluded.au.solaxpower.comau.solaxpower.comau.solaxpower.com
- Transport and freightPublished
- Standard transport support is capped by location and claim type.au.solaxpower.comau.solaxpower.comau.solaxpower.com
- Removal and reinstallationPublished
- Removal and reinstallation are not fully covered.au.solaxpower.comau.solaxpower.comau.solaxpower.com
- Registration conditionsPublished
- Activation, registration, authorised supply and installation conditions apply.au.solaxpower.comau.solaxpower.comau.solaxpower.com
- TransferabilityPublished
- No subsequent-owner transfer right was found in the governing terms.au.solaxpower.comau.solaxpower.comau.solaxpower.com
Smart Battery S0iStore · AU priority 126Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Replacement with an age-, type- and condition-equivalent device or a market-value credit note.istore.net.auistore.net.auistore.net.aucer.gov.auistore.net.auabr.business.gov.au
- LabourPublished
- A discretionary AUD 150 installer or retailer rebate may apply; it is not a full labour entitlement and is not paid to the end user.istore.net.auistore.net.auistore.net.aucer.gov.auistore.net.auabr.business.gov.au
- Transport and freightPublished
- iStore covers return postage after replacement when the defective unit is returned within 15 business days.istore.net.auistore.net.auistore.net.aucer.gov.auistore.net.auabr.business.gov.au
- Removal and reinstallationPublished
- Exchange must be performed by an appropriately accredited and iStore-trained installer; full removal and reinstallation cost is not promised.istore.net.auistore.net.auistore.net.aucer.gov.auistore.net.auabr.business.gov.au
- Registration conditionsPublished
- Monitoring-platform connection, installation within 31 days and fault notice within two weeks are warranty conditions.istore.net.auistore.net.auistore.net.aucer.gov.auistore.net.auabr.business.gov.au
- TransferabilityPublished
- No subsequent-owner transfer process is stated.istore.net.auistore.net.auistore.net.aucer.gov.auistore.net.auabr.business.gov.au
US5000BPylontech · AU priority 136Published0Reviewed absence0Not applicable0Open
- RemedyPublished
- Return-based repair or replacement at Pylontech's option.pylontech.auen.pylontech.com.cnen.pylontech.com.cn
- LabourPublished
- Installer labour and travel are not promised.pylontech.auen.pylontech.com.cnen.pylontech.com.cn
- Transport and freightPublished
- Unconditional claim freight is not promised.pylontech.auen.pylontech.com.cnen.pylontech.com.cn
- Removal and reinstallationPublished
- Removal and reinstallation are not promised; unapproved relocation is excluded.pylontech.auen.pylontech.com.cnen.pylontech.com.cn
- Registration conditionsPublished
- Proof of purchase and authorised installation conditions apply.pylontech.auen.pylontech.com.cnen.pylontech.com.cn
- TransferabilityPublished
- No subsequent-owner transfer right was found in the exact Australian terms.pylontech.auen.pylontech.com.cnen.pylontech.com.cn