About this document
review.solar’s plain-language summary of the manufacturer’s warranty terms as at the review date. Not a legal instrument: verify current terms with the manufacturer before making a claim.
The guarantee
- Product warranty: 10 years
- Throughput condition
- Degradation shape
- Manufacturer remedy
- Labour
- Freight
- Removal and reinstallation
How to claim
Start with the original installer or the manufacturer's Australian support channel. Full summary, conditions and sources: page 2.
Page 2 · Complete warranty summaryRedback Technologies Smart Battery SB14200 12.78 kWh
Warranty period
Product warranty: 10 years
The current Australian manufacturer terms provide a 10-year product warranty, subject to the registration, use and claim conditions shown below.
Throughput condition
Throughput terms not published
Degradation shape
Warranty degradation terms not specified
What’s covered
Manufacturer remedy
Not established beyond the datasheet's ten-year warranty statement.
Removal and reinstallation
Not established.
Transferability
Not established in retrievable exact governing terms.
How to make a claim
Start with the original installer or the manufacturer's Australian support channel. Not established in retrievable exact governing terms.
Source reference
DocumentCurrent exact-family Australian manufacturer warranty terms
Version at auditChecked 2026-08-07
Sourced byreview.solar, 2026-08-07
review.solar · complete warranty summary · review.solar/warranties/redback-technologies-australian-brand-owned-by-ebon-group-si · © Solar Analytica 2026