Installation labour: Removal and reinstallation costs: labour, travel, access equipment: are not covered; they fall to the system owner or their installer.
Physical damage and misuse: Damage from improper installation, physical impact, flooding, fire, lightning, or operation outside specified environmental and electrical parameters voids the warranty.
Unauthorised modification: Modification, repair or servicing by a party not authorised by Sigenergy, or use of non-approved components: voids coverage on the affected modules.
Grid and utility events: Excludes damage or degradation from abnormal grid conditions: sustained over-voltage, under-voltage, or power surges originating outside the system.
Normal capacity fade within specified limits: Capacity reduction remaining above the warranted 70% retention floor at the applicable cycle count or year is not a warrantable defect.
Consumables and cosmetic items: Excludes cosmetic deterioration, surface corrosion, and consumables such as fuses and circuit breakers activated by fault conditions.